--- title: NetSuite Reviews meta_title: 'NetSuite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4911 reviews by the users' company size, role or industry to find out how NetSuite works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 4911 scale: '5' date_modified: '2026-08-13' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # NetSuite Reviews **Vendor:** Oracle **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,911 ## About NetSuite As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. ## NetSuite Pros & Cons **What users like:** - Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. (568 reviews) - Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. (363 reviews) - Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. (337 reviews) - Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. (320 reviews) - Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. (300 reviews) - Reporting (277 reviews) - Easy Customization (272 reviews) - Features (263 reviews) - Product Functionality (256 reviews) - Customization Features (254 reviews) **What users dislike:** - Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. (383 reviews) - Users find the **interface outdated** and experience significant challenges with usability and integration complexities. (335 reviews) - Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. (286 reviews) - Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. (248 reviews) - Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. (243 reviews) - Users face **learning difficulties** due to NetSuite's extensive functionality, requiring expert help for effective implementation. (225 reviews) - Not Intuitive (215 reviews) - Difficult Customization (210 reviews) - User Unfriendliness (208 reviews) - Limitations (183 reviews) ## NetSuite Reviews ### 1. Robust, But Not User-Friendly—and Upgrades Feel Overpriced **Rating:** 2.0/5.0 stars **Reviewed by:** Adam D. | Application Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about NetSuite?** It is robust and has a way to do everything you need it to do. **What do you dislike about NetSuite?** Not user friendly like at all, and have to pay for upgrades to do just about anything is just plain insulting to it's users **What problems is NetSuite solving and how is that benefiting you?** Better accounting features, I would say it is creating as many problems as it is solving. ### 2. Difficult to Navigate, Glitchy, and Slow—Customizations Often Overridden **Rating:** 1.5/5.0 stars **Reviewed by:** Kathryn F. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about NetSuite?** Honestly, nothing. It is not user friendly for customer service. We have a lot of customizations, so that could be the reason why **What do you dislike about NetSuite?** It is difficult to navigate, it has lots of glitches, very slow, limited to customizations and it's more out of the box product and when you do updates, you override some of our customizations. **What problems is NetSuite solving and how is that benefiting you?** None ### 3. Data-Rich but Unintuitive ERP Experience **Rating:** 2.0/5.0 stars **Reviewed by:** Ben N. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NetSuite?** I like how much data NetSuite can hold onto. **What do you dislike about NetSuite?** NetSuite is clunky - it's not intuitive and it's not easy to understand exactly what I can do. **What problems is NetSuite solving and how is that benefiting you?** I use NetSuite for order management, inventory information, and invoicing. I like how much data it can hold onto. ### 4. Overengineered behemoth of a System **Rating:** 2.0/5.0 stars **Reviewed by:** Dan L. | eCommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about NetSuite?** As an ERP, NetSuite is incredibly robust, and has considerable value as an all-in-one resource. The fact that I can update my products, run reports, and change my site in one tool makes it very helpful. The greatest strength of NetSuite is its inclusiveness. **What do you dislike about NetSuite?** When designing an external-facing experience, leaders will review the competitive landscape to best understand what those customers are looking for. Oracle desperately needs to do this. There is no reason why basic actions should take more than a few clicks to do. Report creation lacks basic drag and drop functionality - in 2025. My challenge to the NetSuite developers will be to analyze what other tools are utilized and ask yourself how to incorporate those features into NetSuite. **What problems is NetSuite solving and how is that benefiting you?** It is not user friendly. We had to hire external admins to push updates through at a quicker pace. **Official Response from Lauren Dattilo:** > Thanks for taking the time to leave a review, Dan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. ### 5. Extremely over complicated **Rating:** 2.0/5.0 stars **Reviewed by:** Sharon B. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about NetSuite?** Not sure yet as I have an issue with pretty much everything I have tried to accomplish within this software. **What do you dislike about NetSuite?** I've found the difficulty of just trying to create a simple report, as I've stated before the system is overly complicated and it takes too many steps to achieve an end result. Also, my company operates on Cash Basis, the financial reporting balance sheet runs on accrual and income statement runs on cash basis. So, this along with a lot of other things have really made working with this software stressful. **What problems is NetSuite solving and how is that benefiting you?** I haven't been able to look into problems and workarounds **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Sharon. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 6. Easy Access to Orders, But Extremely Slow Performance **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about NetSuite?** Easy access to orders and saved searches. **What do you dislike about NetSuite?** The web app is Extremely slow and lags a lot **What problems is NetSuite solving and how is that benefiting you?** It is serving as an Enterprise and resource planning web application ### 7. Very Powerful But Very Expensive **Rating:** 2.0/5.0 stars **Reviewed by:** Glendon K. | VP, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about NetSuite?** Netsuite is very stable and very capable. The multi-tenant SAAS platform is generally a great model and Netsuite nails it. **What do you dislike about NetSuite?** Further development of already released features is almost nil. It is evident to me that Netsuite development dollars are dedicated to new features that they can upsell to existing customers. The cost of this is that whatever problems do exist are not addressed in a timely manner and very simple problems languish for years. For example, "fixed lot size" is only honored when purchasing for an MRP-managed item but not for work orders. **What problems is NetSuite solving and how is that benefiting you?** Netsuite is reliably excellent at a lot of things. We have lots of data at our fingertips that we can use to make decisions. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Glendon. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 8. User-Friendly but Lacks Essential Features **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about NetSuite?** Easy to use and intuitive menu. Easy to use and intuitive menu. **What do you dislike about NetSuite?** Very limited functionalities in the approval process and delegation of authorities. It also restricts you from easily reorganize the GL accounts **What problems is NetSuite solving and how is that benefiting you?** Make it easy to store information and removes a lot of manual tasks ### 9. Netsuite is okay **Rating:** 2.0/5.0 stars **Reviewed by:** Jennifer L. | Accounting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about NetSuite?** The most helpful thing about Netsuite is that when customers pay online their payment is automatically applied to their invoice (or multiple invoices if paying from a statement link). **What do you dislike about NetSuite?** The downside of Netsuite is that anytime you need something changed or added you have to call them, rather than just being able to change it yourself. It takes forever to get a response back, and they charge you EVERY SINGLE TIME. **What problems is NetSuite solving and how is that benefiting you?** It gets the job done, but Netsuite could be a lot more useful to our company. The problem is we don't have the budget to spend $50/hr for their employees to solve all our issues. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Jennifer. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 10. NetSuite does not provide support, you have to hire outside companies for that. **Rating:** 1.5/5.0 stars **Reviewed by:** Arlene G. | Chief Operations Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about NetSuite?** It is a robust platform that would be great for a large company with lots of accounts but it was too big for us. **What do you dislike about NetSuite?** Not scalable, price is way too high but mostly the support is AWFUL. **What problems is NetSuite solving and how is that benefiting you?** It helped us scale our accounting system but ultimately we switched back to QBO because Netsuite doesnt offer good support. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Arlene. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 11. It's Ok **Rating:** 2.0/5.0 stars **Reviewed by:** Kurtis G. | coo, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about NetSuite?** The financial reporting is good. The dashboards are great too. There are many add on that they would like for you to buy and the seem very helpful if you have a ton of money. **What do you dislike about NetSuite?** The ease of use is horrible and the only thing worse was the implementation. Integration is an act of God and require so much additional work to get it to work smoothly. **What problems is NetSuite solving and how is that benefiting you?** We do like having most things in one place. We also like the field services management. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Kurtis. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 12. Money sucking vortex - It is a win for NetSuite and it is a lose for customer **Rating:** 1.5/5.0 stars **Reviewed by:** andrew t. | IT manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about NetSuite?** Pretty flexible for an ERP system and it is working most time. **What do you dislike about NetSuite?** 1. They dont let us record any meeting, this is causing a very painful implementation. 2. They dont let us choose my calendly calendar, instead they will send you a time a link and I have to do it manually. 3. Support team will call you right about 4:30-5:00pm, just when about to go home for the day. 4. Aggressive updates timeline. 5. Broken updates and downstream implications. 6. If my support ticket got referred to a different person, I will have to explain all over again. I have been referred to multiple people on several different ocassions. Very frustrating! 7. If they dont have any answer, my ticket goes to "product enhancement", which is technically goes to a backburner that will never be fixed. 8. They keep saying it will get faster (during sales pitch), and also during implementation. After implementation, they are pointing the finger to either your internet, your browser, and not them. It is slow as heck compared to our cloud ERP. **What problems is NetSuite solving and how is that benefiting you?** Nothing.Netsuite is actually causing us more problems and more money. Be wary when you have the sales pitch meeting with them. They keep saying that you do not need an IT person during sales pitch, their idea is to move all of your IT resources to them and paying them double, triple, or even quadruple. Their ACS (after sales) technical support is somewhat competent (depending on the team), but they are very slow. I had to fire our first ACS team. They are winning the 2023 & 2024 slowest achivement to complete a project in my book. However, I think they are slow by design. The slower they work, the more amount of money that are spent because they are on an hourly basis. They will include useless (non contributing) people into a meeting, then they will charge you on the hours for them to stay and breathe in the meeting. I can only applaud CPQ team (I think they bought out Verenia), they are honest and very good. I have no issue with their CPQ team (their existence made me add 3 more stars from 0 star). As an administrator, doing roles maintenance because switching roles and screen is super painful. They dont allow you to be in more than 1 role at a particular time, not even in a different browser. If you have a lot of money to waste and you like your project to extend to years, then NetSuite is the one for you. From my experience, there are other better alternatives out there and I personally regret moving to NetSuite. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Andrew. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 13. NetSuite - a Nick Andersen Story **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about NetSuite?** It's much quicker than our previous ERP - great plains. That was a pain **What do you dislike about NetSuite?** I wish it was a little bit more customizable - it desperately needs a dark mode **What problems is NetSuite solving and how is that benefiting you?** A broad look internally about how our transactions look and work from point of sale to shipment **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 14. NetSuite, the place with all the data but none of the dashboards. **Rating:** 1.5/5.0 stars **Reviewed by:** Tegan H. | VP, Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about NetSuite?** I know that NetSuite is very powerful, but it is rather difficult to navigate and utilize. **What do you dislike about NetSuite?** It is difficult to locate and compare the necessary information. Compare burn and hard cost reports to what was forecasted. View a live, real-time comparison of fees, hard costs, and project profitability percentage against the forecast. Observe allocated versus actual figures. **What problems is NetSuite solving and how is that benefiting you?** Timesheet collection, billing invoices as POs, pipeline. **Official Response from Lauren Dattilo:** > Thanks for taking the time to leave a review, Tegan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. ### 15. NetSuite On-going Challenges **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about NetSuite?** NetSuite features are useful include ability to easily attach documents. **What do you dislike about NetSuite?** Customization creates issues with reporting. **What problems is NetSuite solving and how is that benefiting you?** We switched to have NetSuite to have more flexibility in our reporting however due to customization of segments we have lost ease of reporting. We also wanted to be able to automate our invoice approval process but ran into challenges with the approval process and needed to do workarounds. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 16. Supply Chain View **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about NetSuite?** Item screen offers a wide variety of fields that aren't typically easy to see in ERP systems. **What do you dislike about NetSuite?** I can't see lead time in the item screen. I can't see price history because it gets overwritten, and I can't see quote history. **What problems is NetSuite solving and how is that benefiting you?** They are working with our team to implement necessary features for our advanced manufacturing process. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 17. Maybe OK for a small company **Rating:** 2.0/5.0 stars **Reviewed by:** Kristy A. | Global Manager- AR & AP, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about NetSuite?** Fairly easy to self-navigate once you find your way around. **What do you dislike about NetSuite?** It's very clunky amd feels like a discount ERP compared to others. Having to switch between roles is cumbersome. **What problems is NetSuite solving and how is that benefiting you?** It will allow us to continue business, but several manual work-arounds are now required. **Official Response from Lauren Dattilo:** > Thanks for taking the time to leave a review, Kristy. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. ### 18. Meh **Rating:** 1.5/5.0 stars **Reviewed by:** Amy H. | Inventory Procurement and Contracting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about NetSuite?** Netsuite has many features and fields. It seems like it would have a lot of dynamic features. **What do you dislike about NetSuite?** It is not intuitive. I have participated in many software implementations but this is the first time, the company just dropped it in our laps and ran away. We can only get onboarding support if we pay for it. So, we are struggling to figure out best practices and best ways to make the software work for us. Right now it feels like more work rather than less. **What problems is NetSuite solving and how is that benefiting you?** It has many reporting features which allow good visibitlity into our spend and vendor lifecycles. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Amy. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 19. Only functional for some business models, but only if you pay for many additional features **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about NetSuite?** If you have a simple business with only stock products and changes don't happen after orders are placed, it's a good software. **What do you dislike about NetSuite?** Does not work for all business models. For those in industries with frequent changes, NetSuite is not the right ERP. Despite being a simple UI for a database, you must have a NetSuite expert for a consultant and/or team member to implement successfully. History of changes are difficult to track in all cases. Customer support does not appropriately address bugs in the programming after brought to their attention. **What problems is NetSuite solving and how is that benefiting you?** Easier to report and search than previous ERP that we had been using for over 20 years. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 20. Logistics Manager **Rating:** 2.0/5.0 stars **Reviewed by:** James C. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about NetSuite?** Modern look and experience, the more effort put into the system, the more uses it grants. **What do you dislike about NetSuite?** Amount of actions needed to execute minor tasks **What problems is NetSuite solving and how is that benefiting you?** Inventory tracking **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, James. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 21. Has Potential for Greatness, but Data Storage is a Cryptic Mess **Rating:** 2.0/5.0 stars **Reviewed by:** Ashley V. | Cost Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about NetSuite?** The visibility is incredible - I have fantastic audit trail for any transaction. I can trace from start to finish with ease, knowing exactly who created it and when. This makes research into errors very efficient!! **What do you dislike about NetSuite?** The SQL-based structure of data makes creating effective saved searches and reports incredibly difficult. If you don't know SQL, learn it long before trying to implement NetSuite. In addition, there is an abyss of fields that appear to be relevant, but often come back blank with no data, which is incredibly frustrating. **What problems is NetSuite solving and how is that benefiting you?** NetSuite is bringing our company into the 21st century. We have real time data for the first time ever, which is incredible. Unfortunately, it's taking quite a bit of time to see the benefits of this investment as the learning curve is steep. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Ashley. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 22. Poor training results in poor implementation **Rating:** 2.0/5.0 stars **Reviewed by:** Geoff B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about NetSuite?** Reliability of results, (when you know how) **What do you dislike about NetSuite?** The multi component account codes are fine but having the ability to use any with any results in total disasters requiring much time to repair **What problems is NetSuite solving and how is that benefiting you?** Not benefiting me at all as a user **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Geoff. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 23. not enough flexible **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about NetSuite?** Everything is connected and affected online. **What do you dislike about NetSuite?** Can't find a lot of things (search by text). **What problems is NetSuite solving and how is that benefiting you?** Sell services to companies and through the company's website. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 24. New To NetSuite **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about NetSuite?** Update: Unless you want to purchase add ins for most anything you want to do and pay more to upgrade from basic support then go with something else if you are just US based midsize business. NetSuite allows our corporate team to see all aspects of the businesses, which is excellent. We are excited to see what it will produce for us after some of us get better trained on the system. **What do you dislike about NetSuite?** The learning curve is pretty steep and the training site is not the easiest to navigate a learning path. I think training should be done for at least one end user before implementation. **What problems is NetSuite solving and how is that benefiting you?** Update: We have not been able to get rid of as much as we were told we would. ACA reporting is nonexistent until September. Training is terrible. We made a mistake in switching to Netsuite. Now we are stuck for 4 more years. It is solving the need to use multiple systems to produce reports for different areas of the business. We are new users so we are not even touching the surface of what this will do for us yet. **Official Response from Lauren Dattilo:** > Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. ### 25. too heavy- super slow **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about NetSuite?** Its appearance- it is easy to use, features **What do you dislike about NetSuite?** It takes too long to process. I had been using this system in 2 different companies and the problem is the same. **What problems is NetSuite solving and how is that benefiting you?** I think it has many features to be added, but the admins didnt add them yet to be used, because in the other company the docs can be pulled and attached to the records and they can be available to the use of the users. I know this system can really make a difference but in spite of everything I am not sure why it is so slow to process. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 26. Not to be used for a point of sale system **Rating:** 1.5/5.0 stars **Reviewed by:** Marsha M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about NetSuite?** The financial capabilities for reporting **What do you dislike about NetSuite?** The lack of tech support We never get the help we need **What problems is NetSuite solving and how is that benefiting you?** None to be honest really. We have asked for help repeatedly. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Marsha. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 27. Great software but lacks in customer service for 3rd party tools **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about NetSuite?** Features of Netsuite are exact fit for our organization. The tool is powerful and customizable. Employees that we had interaction with are willing to help even going the extra mile to solve an issue. **What do you dislike about NetSuite?** While the employees are helpful and go above and beyond to assist, occassionally they simply fail to deliver their usual good customer service, especially if an item that has a problem is with a 3rd party or in a different department. An example, without counting cases referred to enhancement, We have multiple cases that aren't resolved for multiple years. No one person or team seems to take ownership at the problem. As a customer, this is very challenging to deal with. **What problems is NetSuite solving and how is that benefiting you?** we love the ability to segment data and view reports from multiple vantage points. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 28. Good for what you pay for **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about NetSuite?** Bank account integration, PO system integration, LQ integrations **What do you dislike about NetSuite?** Creating saved searches using archaic formula language compared to newer ERPs I have used. The FAM is not user friendly. Overall an outdated system that is trying to be relevant with updates, but it needs to just be completely refreshed. **What problems is NetSuite solving and how is that benefiting you?** None to my knowledge outside of normal ERP GL management **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 29. Unnecessarily convoluted **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about NetSuite?** All in one platform; delivers fast KPIs & reports; tracks everything **What do you dislike about NetSuite?** Crazy difficult implementation; exporting raw data is nearly impossible; access to raw database is completely hidden **What problems is NetSuite solving and how is that benefiting you?** Cloud data storage solves previous problems with outgrowing QuickBooks **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 30. Reporting clunky, not user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about NetSuite?** PO's are quick to import from an admin level, easy to edit products **What do you dislike about NetSuite?** Doesn't automatically integrate with shopify, updating pricing doesn't automatically flow through to received items Reporting is not always easy to read and digest **What problems is NetSuite solving and how is that benefiting you?** One system for finance and buying team PO's is easier **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 31. OpenAir is too expensive and lacks features **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about NetSuite?** Relative to OpenAir: Not much. The positive is revenue recognition, where it has robust rev rec rules. **What do you dislike about NetSuite?** Relative to OpenAir: Expensive, lacks integrations, lacks features that many other tools have, requires significant manual manipulation, not to mention having to work with Oracle. **What problems is NetSuite solving and how is that benefiting you?** It creates more problems than it solves. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 32. NetSuite is a good software but the company has been the worst vendor experience I have ever had. **Rating:** 1.5/5.0 stars **Reviewed by:** Clint C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about NetSuite?** The upside of using NetSuite is that once you've figured out how things work, you can be relatively independent in using the software. It is a high barrier of entry but can be worth it. **What do you dislike about NetSuite?** Dealing with the Sales / PM / Legal teams is a literal nightmare. **What problems is NetSuite solving and how is that benefiting you?** I think NetSuite is a solid software. Technical support sometimes leaves something to be desired but I am pleased with where we are only a year in. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Clint. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 33. Sales Team Overpromises, Software Underdelivers **Rating:** 1.5/5.0 stars **Reviewed by:** Alexandria C. | Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about NetSuite?** NetSuite is easily accessible from a computer anywhere. There is good traceability to who does what. And this is where the positive ends. **What do you dislike about NetSuite?** NetSuite was down for 17 hours recently from a Tuesday at noon to a Wednesday at noon. NetSuite contacts were virtually unreachable and in the follow up have continued to copy and paste the same message. WMS is horrible. The ERP and WMS are very poorly integrated and the WMS lags and is very slow. The WMS processes are also not intuitive whatsoever. This is likely because it was a separate company that was purchased. NetSuite is entirely unilingual. **What problems is NetSuite solving and how is that benefiting you?** NetSuite was supposed to solve a number of problems that it is not. ### 34. I'm having glitchy exprience and finding "Item" Codes **Rating:** 2.0/5.0 stars **Reviewed by:** Luis L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NetSuite?** Smooth transaction to edit my tasks. Able to fill the school's & Corp POs & locations automatically. **What do you dislike about NetSuite?** It's too slow to process to save and edit my tasks. Additionally, there should be a drag and drop on the "files" selection under "Communication" instead of clicking "browse." Finding my PO # on the search box should be easier without the dashes. The item code should automatically fill in the empty descriptions. GL code field should be used for “items.” **What problems is NetSuite solving and how is that benefiting you?** I already answered this on the previous questions. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review, Luis. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 35. I use NetSuite everyday and it does not allow for a lot of customization **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about NetSuite?** I like how each person can customize the software for how they want it to look. **What do you dislike about NetSuite?** I think the customization does not go as far as a person needs. Some parts of it also do not work the same for each user. **What problems is NetSuite solving and how is that benefiting you?** It allows for companies to change manual processes by making them more streamlined. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 36. Difficult to use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about NetSuite?** seems to have a lot of powerful information **What do you dislike about NetSuite?** it is difficult to get what you need from reporting and there are several click needs to get what you need **What problems is NetSuite solving and how is that benefiting you?** provides useful reports which help me make go froward decisions **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 37. Net suite Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about NetSuite?** The ability to create reports and many other options to customize accounting projects. **What do you dislike about NetSuite?** User interface can become a bit overwhelming for first time users. **What problems is NetSuite solving and how is that benefiting you?** I am managing grants and funds so it allows for a great overview of spending. **Official Response from Danielle Tarp:** > Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite ### 38. Powerful product but poor customer service **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Fishery | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about NetSuite?** The program is highly customizable. You can change layouts and records how ever you please, though this can be time consuming. **What do you dislike about NetSuite?** Implementation was a nightmare due to misleading sales tactics causing the product we recieved to not be the product we said we needed during discovery. **What problems is NetSuite solving and how is that benefiting you?** We are able to integrate our field service software and once we're fully functional, several of our business processes will be faster than with our legacy software. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 39. Very Laggy **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about NetSuite?** Creating and editing invoices, building reports. Their new bank reconciliation feature is buggy and unusable. I actually like the deprecated version better. The statements are pretty easy to read. **What do you dislike about NetSuite?** How laggy the software is. If I am, say, processing a vendor invoice, when I am first taken to the page it takes a few seconds to load and causes typing issues. The UI is messy and the software is very expensive. You need an avalara integration because you cannot add state-specific exemptions for customers. The bank reconciliation is the worst I have ever seen. They created a new type of bank rec months ago and that one was worse than the original. **What problems is NetSuite solving and how is that benefiting you?** Having used a software called Fishbowl, this software was a monumental upgrade, however I feel even Quickbooks is simpler/easier to understand. As mentioned, the custom reports are very useful, however I have had to create some for things that I feel should be build into the software, such AP/AR aging. **Official Response from Pamela Jacob:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback. ### 40. NS not condusive to efficient purchasing **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about NetSuite?** Modules for each business aspect are clearly defined. **What do you dislike about NetSuite?** Requires too many customizations to be able to do specific functions that are not standard operating features. **What problems is NetSuite solving and how is that benefiting you?** Not very helpful with resolving current deficiencies at the present time. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 41. It's not user friendly, and needs lot's of training and guidance. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about NetSuite?** Nothing, for now, may be that everything can be done through GL. **What do you dislike about NetSuite?** There is no ready report, and for the beginner accountant, it's tough to generate accurate information based on their needs. **What problems is NetSuite solving and how is that benefiting you?** It's solving budgeting, cost allocation and forecasting problems. **Official Response from Lauren Dattilo:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback. ### 42. Netsuite does not work consistently **Rating:** 2.0/5.0 stars **Reviewed by:** Brianna B. | Enterprise Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about NetSuite?** I like how Netsuite handles accounting. The auto-updating exchange rates are useful in our company; we use the Netsuite exchange rates to sync into Salesforce because Salesforce does not have a good way to do daily updated exchange rates out of the box. **What do you dislike about NetSuite?** The SLA is ridiculous. The uptime percent is a complete lie. During one of the major outages, Netsuite killed the phone line and did not update its status page. The unexpected error is unbelievably unhelpful. Netsuite has gone completely down for my company consistently every couple of months, but no one from the company did anything to compensate us for the time that we lost. Netsuite has become more unstable, and honestly, we are not sure we can trust it with our business going forward. **What problems is NetSuite solving and how is that benefiting you?** We mostly use it for accounting but have needed to bring on many other applications to do the stuff that Netsuite is not good at. **Official Response from Pamela Jacob:** > Thank you for taking the time to leave a review, Brianna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback. ### 43. Good integration, but too expensive, too complicated and lacks basic features. **Rating:** 1.5/5.0 stars **Reviewed by:** Randy L. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about NetSuite?** The integration with NetSuite ERP solution, simplifies order processing. **What do you dislike about NetSuite?** Lacks simple solution for creating a order grid that allows user to fill in quantity desired before adding to cart. This platform requires each item to be opened or added to cart before the quantity of "1" can be changed. As a B2B business, this creates a great deal of frustration for customers who simply want an online order form. Support during implementation leave much to be desired and the integration with our payment gateway seems to create many glitches in payment processing. After only a few months, we are already looking for a 3rd party alternative with full integration with NetSuite. **What problems is NetSuite solving and how is that benefiting you?** We were looking for a simple e-commerce solution for customer orders with full integration with NetSuite. **Official Response from Pamela Jacob:** > Hi Randy, We take our customers’ feedback very seriously as we strive to improve every aspect of your experience. We will contact you shortly. ### 44. Do not use NetSuite Professional Services **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about NetSuite?** There is almost nothing that I like about NetSuite Professional Services **What do you dislike about NetSuite?** The turnover was high so we had 3 new teams during our implementation. Go live was pushed back 3 times. They sold us a combination of NetSuite ERP with Advanced Manufacturing and an integration to LogFire (Oracle WMS) that they themselves disclosed after the failed go live that they had never implemented or integrated before. I became a live R&D experiment after the sync bundle and unit of measure conversions continued to fail. To date, they have never apologized and were consistently more worried about checking the implementation off as "done" than making sure the ERP system was fully implemented. We were complicit in that we did not hold NetSuite accountable to the dates that they promised to have integration done. We were regularly placated with "reasons why" and for various reasons did not see the forest for the trees. So here we are with a flailing ERP system, angry customers, $1 million + in damages and fines and still I do not have a fully integrated ERP system. Now, I will be paying a consultant to get up to speed to help us implement the balance of the system and fix the issues that NetSuite Professional Services has caused. I would strongly advise against using NetSuite Professional Services and use a consultant instead. I would also recommend that you ask for employment contracts for key members of your implementation team both internally and with your consultant team. If they are not willing to see this through with you, then they are not for you. **Recommendations to others considering NetSuite:** 0 stars. Would not recommend using NetSuite Professional Services. **What problems is NetSuite solving and how is that benefiting you?** We like the visibility into our inventory with Oracle WMS. The issue is that due to their sync bundle, we still do not have inventory synced with NetSuite so therefore it's still not accurate. IF they can fix the issues, I think this will be a nice feature. **Official Response from Pamela Jacob:** > Hello. We take our customers’ feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pjacob@netsuite.com so we can connect directly with you on feedback. ### 45. Great ERP but Terrible customer service/ Hidden prices **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about NetSuite?** The system is intuitive and fairly complete - I really like the technology and interface. **What do you dislike about NetSuite?** There are 2 significant issues with NetSuite: 1. Their 'technical' team for implementation or any other upgrade work you need done is simply incompetent. They are very nice and friendly, but when it comes to skills, they are clearly not sufficiently trained and learning on the job. This not only causes significant deficiencies and delays, but it also results in us not being able to fully take advantage of all the system has to offer, since their consultants are not fully trained on all of the system's capabilities. 2. They are extremely deceiving with pricing. First they will offer a very low priced 'fixed fee' implementation that works great until they run out of hours and pull the implementation team leaving you stuck with paying additional hours to complete the work that was incomplete and poorly done by the implementation team. Then they hide usage limits in the small print, and the next thing you know you are forced to upgrade for a significant increase in costs, without much of a warning. If you chose to select NetSuite since the system is pretty great, don't do it because they are 'cheaper' than other systems and definitely make sure you have your own technical team of consultants to do the implementation. **What problems is NetSuite solving and how is that benefiting you?** My main problem is to get their 'technical' resources to properly complete implementation and upgrades. Also, I'm 1 year into using the system and am starting to get hit with 'forced upgrades' with significant price increases. The benefit is the easy of usage of the system and its interface (once you are able to 'clean it up' and get it to a user friendly layout. **Official Response from Pamela Jacob:** > Hello. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pjacob@netsuite.com so we can connect directly with you on feedback. ### 46. Unattractive and Confusing **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2020 **What do you like best about NetSuite?** I like that it gets the job done. It’s definitely an effective software even if it’s not the most intuitive. **What do you dislike about NetSuite?** Super confusing, very ugly backend. I found it difficult to locate things. The search feature has been my best friend ! **What problems is NetSuite solving and how is that benefiting you?** We’re able to ship out products from our warehouse and pull them to IDS for fulfillment. **Official Response from Pamela Jacob:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback. ### 47. NetSuite is too big to offer scalable value **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about NetSuite?** I like the balance of business-user UI and developer accessibility. **What do you dislike about NetSuite?** The releases are constant, and forced. You cannot choose to update, and this takes too many resources to keep up with the platform. We are actually moving away from SuiteCommerce. The upgrades over the years have been lagging behind industry standards, and we've spent a small fortune on custom development **What problems is NetSuite solving and how is that benefiting you?** I like the flexibility of SuiteCommerce, but customization is difficult and complex. **Official Response from Pamela Jacob:** > Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback. ### 48. Falls short compared to other HR systems **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about NetSuite?** the dashboard can be customize. It has reminders and trends. The tabs in the top make navigation quick. **What do you dislike about NetSuite?** Reporting is difficult and clumpsy, sometimes you have to pull two different reports to get all information then merge them a lot of work. It's not intuitive and has many limitations like not being able to modify approved pto. **Recommendations to others considering NetSuite:** Not user friendly. Look for other HRIS. I don't recommend it **What problems is NetSuite solving and how is that benefiting you?** We use it as our HR system. I can't really think of benefits. I have used many different HR systems and this one by far is the less likable. ### 49. Integrated NS **Rating:** 2.0/5.0 stars **Reviewed by:** Gabriella S. | Customer Experience Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2019 **What do you like best about NetSuite?** I think it would be efficient, IF it worked. And it isn't working for us. **What do you dislike about NetSuite?** A lot of issues on the backend. It has not been easy integrating this software. **Recommendations to others considering NetSuite:** Make sure your processes are as clean as possible before integrating NS and switching over. **What problems is NetSuite solving and how is that benefiting you?** Duplicate and triple orders being sent out. Refunds not processing. I have not noticed any benefits yet. ### 50. Supply chain manager **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2019 **What do you like best about NetSuite?** Inventory management is correct although for serialized items it does not work properly. You can delete every transaction done without a trace **What do you dislike about NetSuite?** This system is working against any intuitive and common workflows (in other ERP systems). You can delete every transaction done without a trace - and then you cannot trace back errors and mistakes... 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[Workato](https://www.g2.com/products/workato/reviews) - [Workday Adaptive Planning](https://www.g2.com/products/workday-adaptive-planning/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [WorkMarket](https://www.g2.com/products/adp-workmarket/reviews) - [Worldpay](https://www.g2.com/products/worldpay/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Yooz](https://www.g2.com/products/yooz/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zluri](https://www.g2.com/products/zluri/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [ZoneCapture](https://www.g2.com/products/zonecapture/reviews) ## NetSuite Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling - Revenue Recognition **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Inventory Management - Change Order Management - Task Management - Budget Management - Project Planning/Scheduling - Resource Scheduling **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Financial Management - Government ERP** - Budget Planning & Allocation - Grants & Fund Management - AI-Driven Fraud Detection **AI Assistant - Accounting** - AI Accounting Assistant **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Before the Job** - Calendar - Dispatch - Roles - Booking **Dunning** - Collections - Dispute Management - Escalation **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering - Dynamic Pricing **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Sales Forecasting - Third-Party Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management - Time & Expense Tracking - Multiple Projects - Approval Workflow **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Procurement - Government ERP** - eProcurement Workflow Automation - Vendor Performance Scoring - AI-Powered Tender Analysis **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Performance** - Packages - Discounts - Plan Changes **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation - Demand Forecasting **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration **Human Resources - Government ERP** - Workforce Planning - Payroll & Compliance **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Mobile & Social** - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs - Accrual Accounting **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Agentic AI - Billing** - Autonomous Task Execution **Citizen Services - Government ERP** - Case Management - Public Service Portals - AI-Chatbot for Citizen Support - Workflow Management - Compliance Management - Audit Management - Work Order Management - Employee Management - Inventory Management - Task Management - Calendar Management - Inspection Management - Financial Management - Email Management - Records Management - Contract/License Management - Project Management - Fixed Asset Management - Document Management **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Productivity Tools - Point of Sale (POS) - Revenue Management - Cash Flow Management - Multiple Data Sources - Recommendations - Alerts/Notifications - Billing Rate Management - KPI Monitoring - Inventory Control - Billing & Invoicing - Inventory Management - Self Service Portal - Behavior Tracking - Status Tracking - Generative AI - Drag & Drop - Booking Management - Multi-Channel Management - Financial Management - Electronic Payments - Performance Metrics - Promotions Management - Price/Margin Management - Real-Time Updates - Trend Analysis - For Airlines - Visual Analytics - Purchasing & Receiving - Reporting/Analytics - Multi-Currency - Order Management - Sales Reports - Financial Analysis - Quotes/Estimates - Third-Party Integration - For Hospitality Industry - Competitive Analysis - Dashboard - Historical Trend Analysis - Discount Management - Inventory Tracking - Customer Management - Yield Management - Compliance Management - Invoice Management - AI Copilot - Recurring/Subscription Billing - User Management - Price and Cost Calculations - Financial Reporting - Contract/License Management - Customizable Rules - Transaction Monitoring - Cost Tracking - Workflow Management - Transaction History - Activity Dashboard - Expense Tracking **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management - Purchase Order Management - Bid Management **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Asset Management - Government ERP** - Asset Tracking - Maintenance Scheduling - Activity Tracking **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs - Procurement Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Compliance & Audit - Government ERP** - Internal Audit Trail - Regulatory Reporting **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Data & Analytics - Government ERP** - Performance Dashboards - Open Data Export **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance - Workflow Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **AI Capabilities - Government ERP** - AI Predictive Insights - AI-Based Risk Scoring - AI Predictive Maintenance - AI-Based Talent Matching - Generative AI **Additional Functionality** - Gantt/Timeline View - AI Copilot - Collaboration Tools - Revenue Recognition - File Sharing - Data Import/Export - Mobile Access - Project Costing - Multi-Currency - Reporting/Analytics - Activity Dashboard - Quotes/Estimates - Billing & Invoicing - Bill of Materials **Additional Functionality** - Taxation & Assessment - Billing & Invoicing - Permit Issuance - Code Enforcement - Monitoring - Performance Metrics - Real-Time Updates - Data Visualization - Collaboration Tools - Reporting & Statistics - Approval Process Control - AI Copilot - Utility Billing - Customizable Fields - Customizable Forms - Access Controls/Permissions - Drag & Drop - Purchasing & Receiving - Budgeting/Forecasting - For Government - Third-Party Integrations - General Ledger - API - Workflow Automation **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - Customizable Reports - Reporting & Statistics - Access Controls/Permissions - Barcoding/RFID - Activity Dashboard - Inventory Optimization - Real-Time Data - Barcode/Ticket Scanning - Bills of Material - Real-Time Analytics - AI Copilot **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Channel Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Real-Time Data - Purchasing & Receiving - Budgeting/Forecasting - Generative AI - Receipt Management - Financial Reporting - Partnership Accounting - General Ledger - Invoice Management - Compliance Management - Collaboration Tools - Third-Party Integrations - Recurring Giving - CRM - Customizable Reports - Donation Tracking - Customizable Templates - Expense Tracking - Accounts Receivable - Check Printing - Inventory Tracking - Cash Management - Chart of Accounts - Payroll Management - Financial Analysis - Revenue Recognition - API - Real-Time Reporting - Bank Reconciliation - Fund Management - Multi-Currency - Grant Management - Activity Dashboard - Financial Management - Accounts Payable - AI Copilot - Billing & Invoicing - Fixed Asset Management - Reporting & Statistics - Donor Management - Income & Balance Sheet - Mobile Access - Tax Management - Activity Tracking - Workflow Management - Fund Accounting - Profit/Loss Statement - Time & Expense Tracking - Recurring/Subscription Billing - Project Accounting - Sales Tax Management - Contact Management - Accounting - For Nonprofits - Accounting Integration **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top NetSuite Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 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