Top 10 monday service Alternatives & Competitors

Top 10 Alternatives to monday service Recently Reviewed By G2 Community

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Jira Service Management
By Atlassian
4.3/5
(962)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to monday service, Jira Service Management is:
Slower to reach roi
More expensive
Categories in common with monday service:
Help Desk
IT Service Management (ITSM) Tools
Service Desk

Freshservice
By Freshworks
4.6/5
(1,310)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to monday service, Freshservice is:
Slower to reach roi
More usable
Better at support
Categories in common with monday service:
IT Service Management (ITSM) Tools
Service Desk

Zendesk for Customer Service
By Zendesk
4.3/5
(6,696)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to monday service, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with monday service:
Help Desk
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HubSpot Service Hub
By HubSpot
4.4/5
(2,888)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to monday service, HubSpot Service Hub is:
Slower to reach roi
More expensive
Better at support
Categories in common with monday service:
Help Desk

Zoho Desk
By Zoho
4.4/5
(7,317)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to monday service, Zoho Desk is:
Slower to reach roi
More expensive
Categories in common with monday service:
Help Desk

ClickUp
By ClickUp
4.7/5
(11,064)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to monday service, ClickUp is:
Slower to reach roi
Better at support
Better at meeting requirements
Categories in common with monday service:
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5
(1,033)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to monday service, Atera is:
Slower to reach roi
Easier to set up
More usable
Categories in common with monday service:
Help Desk
IT Service Management (ITSM) Tools
Service Desk

SysAid
By SysAid
4.5/5
(733)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Reviewers say compared to monday service, SysAid is:
Slower to reach roi
Better at support
More usable
Categories in common with monday service:
Help Desk
IT Service Management (ITSM) Tools
Service Desk

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(763)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to monday service, SolarWinds Service Desk is:
Slower to reach roi
Better at support
More usable
Categories in common with monday service:
IT Service Management (ITSM) Tools
Service Desk

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