[ monday ... Reviews ](https://www.g2.com/products/monday-service/reviews) [ monday ... Reviews ](https://www.g2.com/products/monday-service/reviews) # monday service Pricing Overview [Editedit](https://my.g2.com/monday-service/pricings) Free Trial Pro $38.00 1 Seat / Month Free Trial Gain insights into your entire service operations - Dynamic auto-responses for any channel - AI actions (1,000 actions per month) - Customize email server (monday-inbox) prefix - Create up to 3 ticket boards - Custom service automated actions (5000 actions per month) - Create a dashboard that combines 20 boards - Service analytics Show More Enterprise Contact Us 1 Seat / Month Manage service delivery with enterprise-level features - AI actions (25,000 actions per month) - Unlimited ticket boards - Multiple customizable email servers (monday-inbox) - Enterprise support - Enterprise-scale automations & integrations - Enterprise-grade security & governance - Multi-level permissions - HIPAA Compliance - Advanced analytics (dashboards up to 50 boards) Show More Standard $29.00 1 Seat / Month Free Trial Automate service processes and streamline communication - Unlimited amount of tickets - Ticket intake via email and WorkForms - 2-way email integration with Gmail and Outlook - 1 email server (monday-inbox) hosted on monday.com - AI actions (100 actions per month) - Create 1 ticket boards Show More monday service at a glance Transform your service operations efficiency today. Start for free. No credit card required. monday service has 3 pricing editions. A free trial of monday service is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. monday service has 3 pricing editions. A free trial of monday service is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for monday service is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase monday service must be conducted with the seller. Pricing information for monday service is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase monday service must be conducted with the seller. For the latest information on pricing, visit https://monday.com/service/pricing Pricing information was last updated on March 31, 2026 Show More ## Top-Rated Alternatives [ ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") Jira Service Management 4.3/5 (961) ](https://www.g2.com/products/jira-service-management/reviews) [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5 (1,290) ](https://www.g2.com/products/freshservice/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,624) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/monday-service/competitors/alternatives) ## monday service Pricing Reviews (2) ![Juan José Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan José Z.") JZ Juan José Z. Head of sales Small-Business (50 or fewer emp.) 11/23/2025 More Options - - [Respond as monday service](https://www.g2.com/survey_responses/monday-service-review-10983184/official_response/new) "Comprehensive and Efficient Management Ecosystem" 5/5 What do you like best about monday service? I like the visibility that Monday Service offers regarding the tickets I raise on the portal, as it allows me to see the history of requests made to my internal support or marketing team. Additionally, I find the initial setup of Monday Service extremely simple and logical, which I value greatly, especially considering my role as an Account Executive who sells these products and conducts demonstrations. Furthermore, I appreciate the fact that it addresses specific needs while being part of an integrated ecosystem of Monday.com, which allows for continuous growth with the rest of the company's workflows. Review collected by and hosted on G2.com. What do you dislike about monday service? I believe that the communication channels could be improved. Currently, we are using forms, but I would like them to be integrated with other means of communication such as email or WhatsApp. Review collected by and hosted on G2.com. What problems is monday service solving and how is that benefiting you? I use Monday service to manage internal tickets, which improves my workflow. It provides me with visibility over requests and collaborates with the Monday ecosystem for continuous growth. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: OrganicAI Translated ![Seth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth M.") SM Seth M. Web Manufacturing Mid-Market (51-1000 emp.) 11/20/2025 More Options - - [Respond as monday service](https://www.g2.com/survey_responses/monday-service-review-11985491/official_response/new) "Powerful Workflow Tool, But Lacks Native Features, Optimization, and Support" 2.5/5 What do you like best about monday service? Monday is super flexible and modular. I am able to create a ton of highly complex workflows that help a variety of divisions across the company work more efficiently. This is a daily driver type of tool that was super easy to implement into, out of the gates. Review collected by and hosted on G2.com. What do you dislike about monday service? Monday has a horrible product support/feature team. There is a high dependence on third party integrations for features that should be built directly into the service. I think Monday has a ton of potential that will go wasted if they abuse the current structure they have in place with partnered integrations. The AI features that were added are also laughable. Not worth the price increase and are subpar. There is a limit on the number of workflows and automations you can utilize (keep in mind, we have one of the highest tiers you can purchase - $$$) before being told you have to spend more. This makes absolutely no sense given our prior provider allowed us to do virtually anything we wanted to, automations-wise, without any additional cost. Monday is a web-based application and is utilized in a browser. One tab open of Monday eats up between 1.4gb to 2gb of ram. It is not optimized in any capacity and oftentimes I find that request statuses do not change when I deliberately try to, or a response from one request shows up in a different request, seemingly randomly. Review collected by and hosted on G2.com. What problems is monday service solving and how is that benefiting you? Monday helps us take in requests for a number of company activities. We are able to efficiently divvy up these requests and ensure they are handled optimally. We need to make sure that requests are sent to the proper party and handled in a timely manner, and Monday helps us accomplish that. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite monday service Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday Work Management 4.7/5 (15,511) [ Compare Now ](https://www.g2.com/compare/monday-com-vs-monday-service) ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk)[ IT Service Management (ITSM) Tools ](https://www.g2.com/categories/it-service-management-itsm-tools)[ Service Desk ](https://www.g2.com/categories/service-desk) ##### Explore More [ Award-winning performance management software for software companies ](https://www.g2.com/discussions/award-winning-performance-management-software-for-software-companies-what-delivers-real-roi)[ What is the highest-rated file recovery software for organizations replacing legacy file management systems? ](https://www.g2.com/discussions/what-is-the-highest-rated-file-recovery-software-for-organizations-replacing-legacy-file-management-systems)[ Which invoice management platform offers the best automation features? ](https://www.g2.com/discussions/which-invoice-management-platform-offers-the-best-automation-features) [ best data science and machine learning platforms ](https://www.g2.com/discussions/help-me-find-the-best-data-science-and-machine-learning-platforms-advice-needed)[ What are some enterprise information archiving tools with fast eDiscovery search and easy export for regulatory audits? ](https://www.g2.com/discussions/what-are-some-enterprise-information-archiving-tools-with-fast-ediscovery-search-and-easy-export-for-regulatory-audits%20)[ Pros and Cons Details ](https://www.g2.com/products/monday-service/reviews?qs=pros-and-cons) Show More [ Award-winning performance management software for software companies ](https://www.g2.com/discussions/award-winning-performance-management-software-for-software-companies-what-delivers-real-roi)[ What is the highest-rated file recovery software for organizations replacing legacy file management systems? ](https://www.g2.com/discussions/what-is-the-highest-rated-file-recovery-software-for-organizations-replacing-legacy-file-management-systems)[ Which invoice management platform offers the best automation features? ](https://www.g2.com/discussions/which-invoice-management-platform-offers-the-best-automation-features) [ best data science and machine learning platforms ](https://www.g2.com/discussions/help-me-find-the-best-data-science-and-machine-learning-platforms-advice-needed)[ What are some enterprise information archiving tools with fast eDiscovery search and easy export for regulatory audits? ](https://www.g2.com/discussions/what-are-some-enterprise-information-archiving-tools-with-fast-ediscovery-search-and-easy-export-for-regulatory-audits%20)[ Pros and Cons Details ](https://www.g2.com/products/monday-service/reviews?qs=pros-and-cons)