--- title: ModMed Reviews meta_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-07-21' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. (166 reviews) - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. (121 reviews) - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. (68 reviews) - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. (59 reviews) - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. (27 reviews) - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. (26 reviews) - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. (24 reviews) - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. (24 reviews) - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. (22 reviews) - Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. Efficient Billing with Seamless Eligibility Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Linda C. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love ModMed for its efficiency in medical billing as it helps me complete billing faster than before. The improved eligibility feature is incredibly helpful as it simplifies the process of checking patients' eligibility, making it easier for me to manage appointments and billing effectively. Additionally, I appreciated how the initial setup of ModMed was very easy, thanks to the excellent support provided, which made the transition from manual processes seamless. Overall, everything about ModMed works well for me and meets my needs perfectly. **What do you dislike about ModMed?** I love it all, nothing I don't like. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for medical billing, making it faster and simplifying patient eligibility checks. All of it works well, and I love how the initial setup was very easy with great support. **Official Response from Danielle Corrales:** > Linda, thank you for being an advocate. We're so happy you're having a positive experience and are grateful for your feedback. ### 2. Efficient Patient Management Made Easy with ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** corkey b. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I appreciate how ModMed has significantly improved my efficiency when assisting patients using the portal. The platform’s quick response to my inquiries saves me time and makes patient interaction smoother. I find the ability to handle patient billing and insurance information effectively without cumbersome steps particularly beneficial. The organization of all necessary components in one place streamlines my workflow, ensuring that I can bill properly for insurance without missing important information. Everything working so seamlessly gives me confidence in using ModMed for my professional needs. **What do you dislike about ModMed?** There is nothing I don't like about the software. **What problems is ModMed solving and how is that benefiting you?** ModMed helps me minimize time on patient portal assistance and efficiently manage billing and insurance info. It organizes everything, ensuring all data is in one place for proper billing. **Official Response from Danielle Corrales:** > It's wonderful to hear such kind words, Corkey. We are committed to our clients, and your review is a reminder of why we do what we do. ### 3. Effortless Organization with Technological Edge **Rating:** 5.0/5.0 stars **Reviewed by:** juhi m. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I truly appreciate ModMed for its exceptional organization and technological advancements, which significantly enhance the efficiency of my dermatology practice. The ability to keep patient data organized streamlines our workflow remarkably well, ensuring that everything runs smoothly. I am impressed by how efficiently ModMed facilitates documentation and organization within our operations. The setup process was notably easy, making the initial transition to ModMed seamless without any complications. Overall, I'm very satisfied with everything ModMed offers, including its advanced features, and I am happy with how it meets my needs without any issues. **What do you dislike about ModMed?** I can't think of anything I don't like about Modmed. **What problems is ModMed solving and how is that benefiting you?** I find ModMed keeps patient data organized and workflow efficient in my dermatology practice, enhancing documentation and overall organization. **Official Response from Melissa Elam:** > Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 4. User-Friendly EHR with Seamless Klara Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey R. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really appreciate ModMed for its user-friendly EHR workflow, which significantly eases the process for our staff. It stands out for its ease of use, making it particularly effective in facilitating our day-to-day operations. Another feature that I find incredibly valuable is the seamless integration with Klara, which greatly enhances patient success and ensures that our workflows are smoother and more efficient. The initial setup of ModMed was good, making the transition pleasant and unproblematic. Overall, the combination of these features makes ModMed an essential tool for our practice, and I’m highly likely to recommend it to others. **What do you dislike about ModMed?** ModMed billing **What problems is ModMed solving and how is that benefiting you?** I find ModMed provides a user-friendly EHR workflow and is easy for staff to use, enhancing patient success through Klara integration. **Official Response from Danielle Corrales:** > Thank you so much for your thoughtful review, Bailey. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 5. Chart Notations and Med Entry Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** marlene b. | medical assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about ModMed?** the notiations of the charts. putting in meds **What do you dislike about ModMed?** the new update with chief complaints. new **What problems is ModMed solving and how is that benefiting you?** I haven't heard or spoke to tech **Official Response from Madison Fujii:** > We value your feedback, Marlene! Thank you for leaving us a review. ### 6. Versatile, Well-Designed Layout with Great Filters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about ModMed?** the versatility, the filters, and the layout **What do you dislike about ModMed?** nothing, i have no issues with the program **What problems is ModMed solving and how is that benefiting you?** categorizing issues have become nonexistent **Official Response from Madison Fujii:** > Thank you for your feedback! We love to hear that you're satisfied with our service. ### 7. Perfectly Tailored EHR for Dermatology **Rating:** 5.0/5.0 stars **Reviewed by:** Dalavone K. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I love how ModMed is specifically tailored to dermatology, which makes it incredibly beneficial for my practice. The specialization allows it to address intricate electronic health record (EHR) needs unique to dermatology that other systems might not handle as efficiently. This specialty focus leads to a much smoother workflow, enhancing operational efficiency significantly. Additionally, I found the initial setup to be very easy, which was a relief and saved a lot of time. My satisfaction with ModMed is highlighted by my willingness to recommend it with a perfect score of 10 out of 10 to friends or colleagues. **What do you dislike about ModMed?** There is nothing I don't like about Modmed. **What problems is ModMed solving and how is that benefiting you?** I find ModMed streamlines dermatology-specific workflows, enhancing efficiency in handling EHRs. **Official Response from Danielle Corrales:** > Thank you for your review, Dalavone! We're pleased to know you had a positive experience. ### 8. Fast, Accurate, and Well-Supported Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I use ModMed for practice management, and it excels in solving problems related to billing insurance companies. I particularly appreciate the electronic eligibility feature, which stands out for its speed, ease of use, and high accuracy. This functionality makes the process of confirming patient eligibility quick and reduces administrative overhead. Additionally, the initial setup of ModMed was very easy due to the excellent support provided, which made the transition seamless. Overall, these aspects have greatly enhanced the efficiency of our practice operations. **What do you dislike about ModMed?** I would like to see more information on denied claims. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for efficient practice management, streamlining billing to insurance companies. Its electronic eligibility feature is fast, easy, and very accurate, enhancing our workflow. **Official Response from Danielle Corrales:** > Amanda, we're so happy you're enjoying ModMed's Practice Management software. Thank you for sharing! ### 9. User-Friendly with Smooth Setup, Some Limitations **Rating:** 3.0/5.0 stars **Reviewed by:** christina c. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really appreciate how user-friendly ModMed is. This ease of use makes it simpler for me to handle my tasks such as rooming patients, responding to portal inquiries, and addressing tasks without complications. Additionally, I enjoy the functionality of Klara, which is a part of ModMed, as it significantly aids in managing phone calls and sending preparation messages efficiently. The initial setup of ModMed was remarkably easy, which was a relief and allowed me to integrate it into my work routine without any hassle. **What do you dislike about ModMed?** I like everything so far **What problems is ModMed solving and how is that benefiting you?** I find ModMed user-friendly; it simplifies rooming patients, responding to portal inquiries, and completing tasks. Klara helps with phone calls and sending preparations. **Official Response from Danielle Corrales:** > Thank you, Christina. We appreciate you taking the time to share your experience with us. ### 10. User-Friendly Documentation Tool for Orthopedics **Rating:** 5.0/5.0 stars **Reviewed by:** Stormie W. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed to be extremely user-friendly, which enhances my experience significantly by making it accessible and efficient for handling tasks in orthopedics. This intuitive nature simplifies the documentation process, reducing the complexity often associated with charting and record-keeping. Transitioning from paper charting to ModMed has been seamless, as the setup was easy and straightforward, allowing for a smooth adaptation without unnecessary complications. Overall, the ease of use and ability to streamline documentation tasks have greatly benefited my workflow, and I am confident in recommending ModMed, with a strong endorsement rating of 10. **What do you dislike about ModMed?** No complaints **What problems is ModMed solving and how is that benefiting you?** I find ModMed streamlines my orthopedics documentation, replacing paper charting with a user-friendly and easy-to-setup system. **Official Response from Danielle Corrales:** > Thank you for being an advocate, Stormie. We're so happy you're having a positive experience and are grateful for your feedback. ### 11. Not sure! **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** They continue to have issues with their analytics in their PM system. They are very slow to correct any issues. **What do you dislike about ModMed?** Yes, their billing system for all of the "add-on" products they offer for purchase. It should be a single billing system, not several invoices. **What problems is ModMed solving and how is that benefiting you?** Unsure. **Official Response from Danielle Corrales:** > Thank you for taking the time to share your feedback. We'd like to look into this further. Please contact our team at responseteam@modmed.com so we can learn more. ### 12. User-Friendly Dermatology Solution with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha V. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I greatly appreciate how ModMed streamlines the check-in process and provides the best scribing experience, which significantly enhances workflow efficiency in dermatology. Its user-friendly design is another standout feature that makes navigating the system a breeze. I am particularly fond of Klara, which enriches the functionality and experience of using ModMed. The initial setup for our new practice was very easy, indicating the software’s intuitive configuration process. Overall, my positive experiences with ModMed lead me to confidently rate it a 10, making it a top recommendation for colleagues. **What do you dislike about ModMed?** I have no complaints **What problems is ModMed solving and how is that benefiting you?** I find ModMed streamlines the check-in process and enhances the scribing experience for dermatology, all while being user-friendly. **Official Response from Danielle Corrales:** > Natasha, thank you for being an advocate. We're so happy you're having a positive experience and are grateful for your feedback. ### 13. Improved Patient Care, Challenging Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Annette S. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I am very impressed with ModMed's customer service; they have consistently provided excellent support whenever needed. Their team is always responsive and helpful. Additionally, the platform's features such as non-visit orders and recalls are integral to improving patient care, which I find particularly valuable. These elements work seamlessly to enhance my workflow efficiency by addressing essential healthcare management tasks smoothly. **What do you dislike about ModMed?** The initial setup of ModMed was challenging. Building templates was particularly tedious, which could make the onboarding process cumbersome and time-consuming for new users. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for managing orders and office visits, which streamlines patient care. The non-visit orders and recalls enhance efficiency, and I appreciate their customer service. **Official Response from Danielle Corrales:** > Thank you for taking a moment to share your thoughts Annette! ### 14. Efficient Charting but Needs More Customization **Rating:** 4.0/5.0 stars **Reviewed by:** mead e. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I like the gscribe option in ModMed, which significantly enhances my documentation processes. This feature provides better documentation support, allowing me to efficiently manage and record necessary information with ease. It feels like ModMed does a lot of the work for me, streamlining my workflow and reducing the time I spend on repetitive tasks. This feature is particularly useful for charting, aligning well with my needs, and making my job easier. **What do you dislike about ModMed?** I find the pre-template set in ModMed limiting and would like it to be more customizable. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for efficient charting, and the gscribe option improves documentation quality, doing much of the work for me. **Official Response from Danielle Corrales:** > Thank you for your feedback, Mead! We love to hear how gScribe has helped streamline your workflow. ### 15. Effortless Billing and Scheduling for Ophthalmology **Rating:** 5.0/5.0 stars **Reviewed by:** Julia C. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love how ModMed simplifies daily operations in my ophthalmology practice, especially with its billing and scheduling features that make my day-to-day activities easier. The user-friendly nature of ModMed stands out to me, as its ease of use is commendable and significantly enhances my workflow. Additionally, the setup process was very easy, which helped in seamlessly integrating ModMed with our diagnostic equipment, making it a perfect fit for our practice needs. **What do you dislike about ModMed?** I think ModMed could improve on offering more bundle pricing options. **What problems is ModMed solving and how is that benefiting you?** I find ModMed simplifies billing and scheduling, making daily operations easier. Its integration with diagnostic equipment streamlines workflows in my ophthalmology practice. **Official Response from Danielle Corrales:** > We value your feedback, Julia! Thank you for leaving us a review. ### 16. Intuitive for Dermatology, Needs Better Billing Code Support **Rating:** 4.0/5.0 stars **Reviewed by:** Taryn P. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I like how easy ModMed makes it to room patients and navigate through their medical history. The platform is intuitive, especially when it comes to selecting appropriate plans for documenting specific diagnoses. This functionality greatly aids in accurately diagnosing and treating patients, as it underscores the importance of comprehensive patient history in clinical decision-making. **What do you dislike about ModMed?** I find the code generation feature could be improved as nurse visits do not generate the non-billing 99024 codes, which is important for processes like suture removals and wound checks. **What problems is ModMed solving and how is that benefiting you?** I find that ModMed facilitates easier patient rooming and history documentation with its intuitive design, enhancing diagnostic and treatment accuracy. **Official Response from Danielle Corrales:** > We value your feedback, Taryn. We'd like to hear more about what you mentioned. Please contact our team at responseteam@modmed.com. ### 17. Cloud Flexibility, Financial Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Susan G. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate that ModMed is cloud-based, which allows me to access the platform from anywhere. This flexibility is particularly valuable as it ensures I can manage financial tasks, such as patient payments, without being tied to a specific location. **What do you dislike about ModMed?** I find ModMed Pay challenging because it doesn't balance with the bank deposits versus what we post. Additionally, the transition to ModMed from previous products like Medflow and Allscripts was very difficult, which posed significant challenges during setup. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to handle patient payments efficiently due to its cloud-based access. However, balancing ModMed Pay with bank deposits poses a challenge. **Official Response from Danielle Corrales:** > Thanks for letting us know about the challenges you've faced, Susan. We're always looking for ways to improve and your feedback is helpful. ### 18. Efficient Patient Portals, Challenging Faxing Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea L. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I like the easy access to patient portals provided by ModMed. It significantly enhances my ability to efficiently manage appointments and patient information, making routine tasks more seamless. This feature greatly contributes to improved patient engagement and streamlined workflows in my dermatology practice. **What do you dislike about ModMed?** I find sending faxes with ModMed problematic, as attempts to fax a referral are often denied. Additionally, the format for updating side bars for patient history leaves much to be desired, affecting the ease of accessing and modifying critical patient information. **What problems is ModMed solving and how is that benefiting you?** ModMed helps resolve faxing issues with referrals and offers easy access to patient portals in dermatology. **Official Response from Danielle Corrales:** > Thank you taking the time to leave a review, Chelsea. We'd like to hear more about what you mentioned. Please get in touch us at responseteam@modmed.com. ### 19. Intuitive with Initial Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** fannie b. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I love how ModMed keeps everything organized and simplifies the process of billing insurance accurately. Its ease of use is a standout feature, especially in comparison to TrakNet, making my work much more efficient. The integration of functionalities in one place optimizes my workflow, enhancing the overall experience with the software. **What do you dislike about ModMed?** I found the initial setup and learning process of ModMed challenging. It required time and effort to learn the new system, which was not an easy transition. **What problems is ModMed solving and how is that benefiting you?** I find ModMed keeps everything organized, allowing me to bill insurance properly and easily manage patient billing efficiently in one place. **Official Response from Melissa Elam:** > We appreciate your feedback, Fannie. Thank you for taking the time to share it with us. ### 20. Office supervisor **Rating:** 4.0/5.0 stars **Reviewed by:** Ashlea L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love the ease of learning the system. Very user friendly! The “communities” is so helpful for round table discussions. **What do you dislike about ModMed?** Not being able to get a straight answer from calling them. I dislike very much having to put “in a ticket”. **What problems is ModMed solving and how is that benefiting you?** Analytics reports! Their reports are so helpful, I wish there wasn’t an additional cost for the best reports though! **Official Response from Danielle Corrales:** > Thank you for your review, Ashlea. Your feedback is helpful as we are always looking to improve. ### 21. Intuitive and User-Friendly EHR for Dermatology **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I find ModMed to be the most intuitive and user-friendly EHR system I have ever used, particularly in the realm of dermatology. The ease of navigating through its features significantly enhances my experience, making it straightforward to manage patient registration. I appreciate that low technical issues arise with ModMed, ensuring a smooth and reliable usage. My overall positive experience is further reflected in my willingness to recommend ModMed to others, rating it a perfect 10 out of 10. **What do you dislike about ModMed?** nothing **What problems is ModMed solving and how is that benefiting you?** I find ModMed simplifies patient registration in Dermatology, is easy to navigate, and operates with low technical issues. **Official Response from Danielle Corrales:** > We're so happy you're having a positive experience and are grateful for your feedback, Sarah! ### 22. Revolutionized Charting with Cloud-Based Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Denise B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate that ModMed is cloud-based, which facilitates easy access and reliability for my practice's EMR needs. The integration with Relatient is particularly valuable as it enhances patient connectivity, reducing the necessity for outgoing phone calls and streamlining communication. The initial setup of ModMed was also great, making the transition smooth and efficient. **What do you dislike about ModMed?** There is nothing I don't like about modmed at this point. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for ophthalmology practice EMR, which reduces free typing and allows pre-prepping of charts. Its cloud-based nature and integration with Relatient greatly improve patient connection while minimizing outgoing phone calls. **Official Response from Danielle Corrales:** > We value your feedback, Denise! Thank you for choosing to share your experience. ### 23. Love **Rating:** 4.5/5.0 stars **Reviewed by:** Sadie M. | Patient Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about ModMed?** I feel like the updates have become more user friendly. Using patient chat options. **What do you dislike about ModMed?** Sometimes there can be glitches with sending prescriptions. But for the most part they are doing great. **What problems is ModMed solving and how is that benefiting you?** I use it for really every aspect of my position. I love how it makes my job easier **Official Response from Tiffany Keenan:** > We value your feedback, Sadie! Thank you for taking the time to leave us a review. ### 24. ModMed Makes Patient Check-In/Out Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah K. | Certified Clinical Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about ModMed?** Modmed is super easy to use and super easy to check in and out patients. As well as is something that is very beneficial to users for providers and patients. **What do you dislike about ModMed?** Nothing everything about using modmed is very easy. **What problems is ModMed solving and how is that benefiting you?** The problems that Modmed is helping to solve is helping with clinical issues and insurance denials. **Official Response from Travis Wachter:** > Thank you for your feedback, Deborah! We love to hear how ModMed's Patient Engagement capabilities have improved your practice. ### 25. Integrative but Challenging Setup with ModMed **Rating:** 2.5/5.0 stars **Reviewed by:** Arnold H. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I appreciate that ModMed has lots of integrative companies to work with, which likely enhances the overall functionality and effectiveness of the software in my podiatry practice. **What do you dislike about ModMed?** When writing notes, sometimes sentences are autopropagated, leading to inaccuracies in the notes. Additionally, training sessions should be more efficient. The initial setup after switching from another software was difficult. **What problems is ModMed solving and how is that benefiting you?** I find ModMed supports my EHR program in podiatry practice, providing many integrative company options to work with. **Official Response from Danielle Corrales:** > We appreciate the time you took to share your experience with us, Arnold. We'd like to hear more about the inaccuracies with notes you mentioned. Please email our team at responseteam@modmed.com. ### 26. User-Friendly Overall, But Frequent Crashes and Bugs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** Mostly straightforward to use, user friendly **What do you dislike about ModMed?** Crashes, bugs, updates, changes, glitches **What problems is ModMed solving and how is that benefiting you?** Helps me to see my patients **Official Response from Madison Fujii:** > We greatly appreciate your review. We strive to provide excellent service, and we're so glad we could deliver that for you. ### 27. Great, User-Friendly EMR System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ModMed?** It's a great EMR system and very user friendly. **What do you dislike about ModMed?** Sometimes it does run slow or lag/glitch. **What problems is ModMed solving and how is that benefiting you?** All of our patients information and visit notes are in ONE EMR system, which is great. **Official Response from Madison Fujii:** > We appreciate your feedback. Thank you for leaving a positive review! ### 28. Great EHR for your practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Shirin V. | Clinic Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about ModMed?** I like the detailed reporting for tracking work ups, testing, time with the doctor, etc. **What do you dislike about ModMed?** The "dings" given if a patient chooses not to give an email address for MIPS reporting. There is not an option to bypass it without having a negative impact for MIPS. With our demographic, a lot of our patients do not use email. **What problems is ModMed solving and how is that benefiting you?** Tracking is a big one for us. When a doctor says he or she only spent 10 minutes with the patient, we can pull reports. Also, the reports for how many patients a technician worked up in a day, week or month. We can see our inefficiencies and try to improve. **Official Response from Danielle Corrales:** > We're so happy you're enjoying ModMed Shirin! Thank you for sharing. ### 29. I am the IT Application analyst that builds and trains **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** That I have personal relationships with product owners and get good response from support. **What do you dislike about ModMed?** Enhancement requests are difficult to get approved even though they are for basic changes that would be immediately beneficial to all clients **What problems is ModMed solving and how is that benefiting you?** ASC documentation **Official Response from Danielle Corrales:** > Thank you for taking the time to leave us a review, Michelle! ### 30. Mod Med **Rating:** 4.5/5.0 stars **Reviewed by:** Kemisha L. | Patient Access Rep, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ModMed?** The customer support is very swift and efficient **What do you dislike about ModMed?** Patient contact as far a s speaking to a support person **What problems is ModMed solving and how is that benefiting you?** The patients are able to keep up with results and past appoinments and notes as well **Official Response from Tiffany Keenan:** > We value your feedback, Kemisha! Thank you for taking the time to leave us a review. ### 31. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** They have promising new AI features on the horizon. **What do you dislike about ModMed?** There are some improvements I have recommended with the results queue, etc. **What problems is ModMed solving and how is that benefiting you?** All in one gastro specific platform. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying Christopher; thank you for sharing. ### 32. Mod Med Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Program is great, but the price increases are not friendly to practice that are growing **What do you dislike about ModMed?** Competitive pricing since there are other systems that offer EMR **What problems is ModMed solving and how is that benefiting you?** Insurance verifications, statements, patient payments **Official Response from Danielle Corrales:** > Thank you for taking the time to leave us a review, Marie! We appreciate your feedback. ### 33. Modmed is extremely versatile, and very thorough, which sometimes can be it's downfall. **Rating:** 3.5/5.0 stars **Reviewed by:** Gabrielle O. | Medical Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about ModMed?** There are a lot of features included in every aspect of pateint care. **What do you dislike about ModMed?** There are sometimes too many ways to do the same thing, or not an efficent way to do something, which requires a long-winded way to get things done. **What problems is ModMed solving and how is that benefiting you?** There are a lot of processes that ModMed helsp sstreamlin **Official Response from Tiffany Keenan:** > We value your feedback, Gabrielle! Thank you for taking the time to leave us a review. ### 34. ModMed has useful features, but it can sometimes feel complex and cumbersome for my workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I appreciate ModMed’s integrated features that help streamline patient care and make tasks like charting, scheduling, and communication within the practice easier. It’s helpful for keeping patient information organized, which supports my role on the store and patient care side. **What do you dislike about ModMed?** On the downside, ModMed can feel complex or slow, especially since I focus more on patient care rather than in-depth charting or medical records. It has extra features that aren’t as relevant to my workflow, so it can feel a bit cumbersome at times. **What problems is ModMed solving and how is that benefiting you?** ModMed helps solve the problem of keeping patient information organized and accessible, streamlining communication and scheduling, and making charting more efficient. This benefits me by saving time on administrative tasks, allowing me to focus more on direct patient care and ensuring smoother coordination within the practice **Official Response from Tiffany Keenan:** > Thank you for taking the time to leave us a review. We are always looking to improve our product experience and your feedback is helpful. ### 35. long time user, still just as happy as day one **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** My favorite thing since starting EMR with ModMed has been the user and specialty specificness of the program. I'm not having to search through other specialty diagnoses to find what I need! Their customer support is top notch and not having any EMR experience going into it the transition was easy. **What do you dislike about ModMed?** A dislike that I do have is having to get a ticket "upvoted" to bring forward an idea to correct a glitch in our processes. Design labs are awesome, but sometimes I can feel that my voice is small and hard to get heard. **What problems is ModMed solving and how is that benefiting you?** Sometimes there are updates for things that I didn't even kow were needing fixed but the fix is actually saving time and easier to use than the original process. **Official Response from Danielle Corrales:** > Thank you for taking the time to leave us a review, Jennifer! We appreciate your feedback! ### 36. Best EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Sara G. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about ModMed?** The easiness to find any diagnoses or procedure, the automated medical office odes. **What do you dislike about ModMed?** In the beggining it can be treaky because one wrong click and you can loose all your notes. **What problems is ModMed solving and how is that benefiting you?** ModMed has made the work of those in the healthcare spcially dermatology way more easier. The automated office codes really makes working easier. The feature of being able to attach the photo to pathology report gives the precesiness of surgical site that the provider needs. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 37. Very easy to use,updates often to keep up with latest changes **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole W. | Registered medical assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ModMed?** I love that most recent things are saved for future use **What do you dislike about ModMed?** There is a feature specific to dermatology that could be modified **What problems is ModMed solving and how is that benefiting you?** I use ModMed as a medical assistant scribing the note for my provider **Official Response from Tiffany Keenan:** > We appreciate your feedback, Nicole. Thank you! ### 38. Review Modmed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The ease of support. You can always reach plenty of different avenues for support and it never takes long to reach someone. The community is always supportive and willing to helpl in a timely maor. There are also so many ways to find information and educate yourself with the system. They make it easy to get into Modmed U and find all the support and education infomation that you need to support you and your staff. **What do you dislike about ModMed?** That the "little guys" or "small problems" don't often get priority. Also that we have to get votes in communities to even get an issue or problem adress sometimes. I've been to multiple conferences and I wish they'd take some time sometimes to listen to updates the people want and little things to make our life easier vs some big projects. **What problems is ModMed solving and how is that benefiting you?** patient engagement in one place. they are working on that better with Klara. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for your review. ### 39. Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle O. | Practice Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I love the fluidity of all ModMed products. With every product that comes out, our practice improves! **What do you dislike about ModMed?** I truly wish we could view the schedule template in firmadmin at the same time as the live version. I know that this has been brought up a lot in the past. It is my ONLY complaint. **What problems is ModMed solving and how is that benefiting you?** I like to think that ModMed prevents a lot of my problems as they have solved a lot of our previous issues. **Official Response from Tiffany Keenan:** > We value your feedback, Danielle! Thank you for taking the time to leave us a review. ### 40. Very user friendly with accessible customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** I can email for support questions. Wait times when calling for help are low. User guides are easily found online. **What do you dislike about ModMed?** When I do email support if they need additional information they expect me to reply with it ASAP. However, in a busy clinic sometimes it may take a couple of days to obtain the information needed for the reply and by that time my case has been closed. **What problems is ModMed solving and how is that benefiting you?** I like that they are coming out with a way to reconcile with posted payments by uploading bank ledger. This will be helpful in cutting down time spent seeing what has/has not been posted. **Official Response from Tiffany Keenan:** > Thank you for your review, Taylor. We are always looking to improve our product experience and your feedback is helpful. ### 41. Is MODMED/EMA worth it? **Rating:** 5.0/5.0 stars **Reviewed by:** Alison S. | PA-C, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I love this program. I've used EZ derm, Epic and EMA and EMA is so superior. Billing is the best asset as well as obtaining PA's. The only thing I miss from EZ derm is the interactive body map. Its easy to use. Much more intuitive than EZ derm. **What do you dislike about ModMed?** I like the interactive body map on EZ derm but otherwise I love ModMed **What problems is ModMed solving and how is that benefiting you?** Interoffice tasks and billing issues/questions **Official Response from Tiffany Keenan:** > We're so glad you're enjoying EMA; thank you for sharing! ### 42. Easy to Use EHR, Would 10/10 Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin E. | Modernizing Medicine Superuser, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about ModMed?** ModMed EMA for dermatology is an outstanding platform that provides excellent clinical features for our clinical staff. **What do you dislike about ModMed?** ModMed support staff is less than helpful, it would be helpful to have various levels of support available. **What problems is ModMed solving and how is that benefiting you?** ModMed helps with our Practice Management & also serves as our EHR! We love that it is an all-in-one platform. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for your review. ### 43. ModMed review **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan A. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about ModMed?** I like using Mod Med because it is a very versatile application that makes things easily accessible through multiple different outlets. **What do you dislike about ModMed?** I wish Mod Med had a way to chart on two patients at once, or a tab to switch back and forth between charts. **What problems is ModMed solving and how is that benefiting you?** They have had system down times that help to improve system efficacy and processes **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 44. Makes my job easy, tremendous support and development teams **Rating:** 5.0/5.0 stars **Reviewed by:** Anka D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Innovation is Modmed's mission and we are all here to benefit from it. The software is well liked by all staff whether providers or front desk or billing. And there is always so much to look forward to in terms of new things coming out oof the "R&D" department. Very exciting to work with and utilzie and that says a lot about a practicie management and EHR software. **What do you dislike about ModMed?** The scheduling templates could use a little more of Modmed's famous approach to simplification. **What problems is ModMed solving and how is that benefiting you?** Patient Engagement, Revenue Cycle, and clinical flows. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying, Anka; thank you for sharing. ### 45. I think that ModMed makes our practice very streamlined. **Rating:** 5.0/5.0 stars **Reviewed by:** Megan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** ModMed has the best customer support team. I can request for help anytime I need it. **What do you dislike about ModMed?** I wish that they had more training with practice management settings. **What problems is ModMed solving and how is that benefiting you?** ModMed has significantly helped patient retention by having Klara. It also has been highly functional in the revenue cycle management processes by having an up to date ever changing dashboard that is user friendly. I have been able to have all of my new hires onboarded and through the basic training process within two weeks because it is that user friendly! **Official Response from Tiffany Keenan:** > Thank you, Megan! We appreciate the positive comment. ### 46. ModMed - great for both patients and professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about ModMed?** I love using mod med due to the dictation capabilities and use of protocols to make my documentation both detailed for patient individuality, but also efficient where it matters! **What do you dislike about ModMed?** I am a pelvic floor physcial therapist, so needed to do a lot of customizing to make the system usable for my role within an Ob/Gyn clinic - typical users (DO/MD/NP) would not have that issue. **What problems is ModMed solving and how is that benefiting you?** ModMed is allowing me to spend less time documenting and more time planning for my patient's appointments/sessions, improving their experience with the clinic. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 47. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The most notable trait regarding ModMed is how easy it use to navigate. From the financials side it is easy to create a daily workflow from posting payments, scrubbing claims and working through A/R. **What do you dislike about ModMed?** The most difficut aspect would the reporting side in Analytics. The time it takes for this portion to load is too long. The reports are also inaccurate once pulled and converted into an Excel format which is concerning especially when it comes to tracking A/R. **What problems is ModMed solving and how is that benefiting you?** I love that there are multiple options when it comes to different reports that need to be run to track A/R and run different reports. There are aspects of the reporting side that could be improved however it is a very useful tool. **Official Response from Tiffany Keenan:** > Thank you for your review. We are always looking to improve our product experience and your feedback is helpful. ### 48. great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Mod Med is a wonderful platform for charting. It is very easy to use and easy to train on. The chating is streamless. **What do you dislike about ModMed?** The updates take a while to actually come out once we are told about them and often when there is an update, there is something that goes wrong. I feel that support is not what it used to be, fast. **What problems is ModMed solving and how is that benefiting you?** limiting the time that has to be spent charting and increasing the time spent with the patient **Official Response from Tiffany Keenan:** > Thank you for taking the time to leave us a review. We are always looking to improve our product experience and your feedback is helpful. ### 49. Easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie M. | Medical assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about ModMed?** Mod med is easy to navigate and if anything needs to be add into a chart that is possible. **What do you dislike about ModMed?** Updates can take alittle while but normally it’s very helpful. **What problems is ModMed solving and how is that benefiting you?** Simplicity and straight forward. **Official Response from Tiffany Keenan:** > We value your feedback, Cassie! Thank you for taking the time to leave us a review. ### 50. From a billing perspective, it is very transparent. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela P. | Billing Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ModMed?** Being able to see the insurance cards on the claims. Scrubs that can be set up for claims really helps in catching common billing errors. Front-end rejections being all in the same area is very helpful also. **What do you dislike about ModMed?** Posting payments was difficult when I started billing in ModMed because I do not like not being able to work an entire remit. All of the denials go to a "denials" bucket in claims. But now I am used to seeing all the denials in the same place. **What problems is ModMed solving and how is that benefiting you?** I am able to scrub claims before they go into the "claims" bucket to be sent out. Catching trends with insurance company denials is easier and quicker. Claim scrub edits stop little entry mistakes before they are filed. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Angela. Thank you! ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+07%3A29%3A53+-0500&secure%5Bsession_id%5D=c283dee7-fa0e-4eda-b845-1373dc533f18&secure%5Btoken%5D=6940031377f14321be7681b608c40a23a18b12a8d93a27a9cf3a3de450852f52&format=llm_user) ## ModMed Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Klara](https://www.g2.com/products/klara/reviews) - [Medsender](https://www.g2.com/products/medsender/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **AI & Automation** - Medical Terminology Recognition - Contextual Summarization - Continuous Learning & Personalization **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Clinical Documentation** - Specialty-Specific Note Templates - Conversation Capture & Clinical Note Generation **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Compliance & Security** - Audit Trails - Consent Management - HIPAA-Compliant Data Handling **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (166 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)