--- title: ModMed Reviews meta_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-07-19' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. (166 reviews) - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. (121 reviews) - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. (68 reviews) - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. (59 reviews) - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. (27 reviews) - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. (26 reviews) - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. (24 reviews) - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. (24 reviews) - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. (22 reviews) - Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. Momentum 23 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** Our clinical staff love the effeciency they gained. **What do you dislike about ModMed?** Analytics are hit or miss. I cannot run 2 reports at once. Filters carryover to reports. I would love a fully customizable report writer. **What problems is ModMed solving and how is that benefiting you?** For me Mod Med is giving me ease of access to our data and analytics. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 2. Ease of operability and intuative use is fanstastic **Rating:** 5.0/5.0 stars **Reviewed by:** Glendy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ModMed?** Extremely user-friendly, multiple ways were designed to complete the same function so users can choose the best way for themselves. Constant updates and new features **What do you dislike about ModMed?** Certain functions should have been made more accessible or are underdeveloped, such as adding patient chart attachments to the portal without sending an intra-mail. **What problems is ModMed solving and how is that benefiting you?** Problems: Automating certain functions, eligibility checks, address verification, etc. Benefits: Less unspecialized staff is required, less insurance denials for data entry errors, less mail is returned so less postage is wasted. **Official Response from Tiffany Keenan:** > We value your feedback, Glendy! Thank you for taking the time to leave us a review. ### 3. Great experiance for a first timer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** All the features it includes and easy to use in pts room **What do you dislike about ModMed?** N/A IT will kick me out when i am in the middle of the exam in the rooms and all the updates **What problems is ModMed solving and how is that benefiting you?** Showing me more indept details to use and how to navigate **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 4. Best software I have worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ModMed?** I have been in healthcare for 27 years, this is by far the easiest and best software I have worked with. **What do you dislike about ModMed?** How you print medical records is time consuming. **What problems is ModMed solving and how is that benefiting you?** We have none at this time **Official Response from Tiffany Keenan:** > Thank you, Crystal! We appreciate your feedback. ### 5. so far good, learning about more **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** The EMA part is pretty good and user friendly **What do you dislike about ModMed?** when there are outages it is very inconvenient for office staff. **What problems is ModMed solving and how is that benefiting you?** now that the practice is adopting the PM feature it should benefit us that patients can pay their balances online **Official Response from Tiffany Keenan:** > We're so happy you're enjoying. Thank you for sharing; we appreciate your feedback! ### 6. EASY TO LEARN **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about ModMed?** HOW EASY IT IS TO LEARN THE PROGRAM AND EASY IT IS TO GET AHOLD OF SOMEONE **What do you dislike about ModMed?** I WISH THERE WAS A MORE ADVANCED PROGRAM FOR THE FEE SCHEDULE **What problems is ModMed solving and how is that benefiting you?** ADDING PROVIDERS TO THE SOFTWARE **Official Response from Tiffany Keenan:** > We appreciate your feedback, Vanessa. Thank you! ### 7. CUSTOMER SERVICE! **Rating:** 5.0/5.0 stars **Reviewed by:** Julia H. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about ModMed?** Modmed is constantly looking for ways to improve the user experience. They are dedicated to customer service and the agents are kind and efficient. This is rare in today's user marketplace and I am glad to be a client of theirs. **What do you dislike about ModMed?** I can't think of a downside to Modmed. Even when there isn't an answer to my concern immediately, I am always kept in the loop and notified when there is/will be a solution. **What problems is ModMed solving and how is that benefiting you?** As a representative for the front desk of our practice, we see many families. It can be complicated finding and pulling each member of the family separately, taking each copay in separate charts, etc. Modmed is working to solve this issue by creating family charts. **Official Response from Tiffany Keenan:** > Thank you for taking the time to leave us a review. We value your feedback, Julia! ### 8. Good overall conference **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** It's easy to use for providers and staff. **What do you dislike about ModMed?** It's not the best with vendors. The interfaces are expensive and doesn't allow us to use better vendors because of the extra cost. **What problems is ModMed solving and how is that benefiting you?** I do t know **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 9. Chief Operating Officer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** The reporting and analytics. Also the efficiencies for staff, utilzing IPADS in clinic workflow has been a game changer for our staff. **What do you dislike about ModMed?** Podiatry is a newew verticle. Still work in progress. **What problems is ModMed solving and how is that benefiting you?** Better review of data **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 10. My Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** The billing of claims is very easy. I love that the claims are automatically uploaded thruout the day **What do you dislike about ModMed?** Still trying to understand refunds/take backs **What problems is ModMed solving and how is that benefiting you?** It was very helpful with moving away from paper charts **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 11. Mod Med Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about ModMed?** The PM and analytics module are top notch! **What do you dislike about ModMed?** Teh Pre-collections module lacks the ability to remove paid accounts **What problems is ModMed solving and how is that benefiting you?** The enhancements to the pre collections module. **Official Response from Tiffany Keenan:** > We value your feedback, Jennifer! Thank you for taking the time to leave us a review. ### 12. Makes Doctors Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** Makes Doctors Charting Easier and coding easy **What do you dislike about ModMed?** Price and having to have add ons instead of updating ModMed with the advancements **What problems is ModMed solving and how is that benefiting you?** At this time we have no issues that I am aware of **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 13. Revenue Cycle Manager - Mod Med user for 5 months **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** I like the support staff that is willing to take feedback and suggestions for improvements **What do you dislike about ModMed?** Some customization with codes as well as reporting is inefficeint. **What problems is ModMed solving and how is that benefiting you?** Unclassified code set ups and reporting. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 14. HIGHLY recommend Mod Med! user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** I love that it is geared towards by dermatology speciality **What do you dislike about ModMed?** ordering labs and tests is cumbersome at times and associating with different diagnoses **What problems is ModMed solving and how is that benefiting you?** tracking pathology and status of treatment **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 15. ModMed Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** My clinical advisor, willing to always help resolve issues **What do you dislike about ModMed?** Added cost. With assistance or integration there is alwasy added cost. **What problems is ModMed solving and how is that benefiting you?** Analytics, improved reporting on collections and AR **Official Response from Tiffany Keenan:** > Thank you! We value your feedback. ### 16. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** Custom reporting, auto posting, check in and check out **What do you dislike about ModMed?** Customer Support and length of time for updates **What problems is ModMed solving and how is that benefiting you?** Office visit and procedure documenting and easy for providers **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 17. MODMED23 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** PDF Manager, Communities, Derm Specific, having PM and EMR all in one **What do you dislike about ModMed?** Lack of communication regarding issues that are happening as they are happening. **What problems is ModMed solving and how is that benefiting you?** Unknown **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 18. Very intuitive, easy to train new staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** Intuition. It is a good intuitive system that is easy to train on **What do you dislike about ModMed?** Somewhat limited flexibility, some redundancies in the less important areas **What problems is ModMed solving and how is that benefiting you?** Continuity, streamlining **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 19. Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** Ease of use for staff and patients alike **What do you dislike about ModMed?** Difficulty getting answers from support when we have issues **What problems is ModMed solving and how is that benefiting you?** Ease of use and patient connection **Official Response from Tiffany Keenan:** > Thank you! We appreciate the positive comment. ### 20. Overall a Great Change **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** Reporting and analytics are superior to other EHRs **What do you dislike about ModMed?** Inability to re-open and ammend visit notes. **What problems is ModMed solving and how is that benefiting you?** Better KPI and metrics for monthly/quarterly reporting **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 21. Ophthalmology Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about ModMed?** The software is user friendly and intuitive. **What do you dislike about ModMed?** Some reports are not easily formatted... **What problems is ModMed solving and how is that benefiting you?** Collecting money more efficiently and improved office flow **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 22. ModMed is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** It is easy to use and train new employees **What do you dislike about ModMed?** We have been expierencing a lot of slowness issues **What problems is ModMed solving and how is that benefiting you?** Ease of ues **Official Response from Tiffany Keenan:** > Thank you! We appreciate your feedback. ### 23. Modern & User Friendly EHR **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about ModMed?** ModMed is great for keeping track of busy provider schedules, handling patient PHI and documents, and communicating with staff. **What do you dislike about ModMed?** The billing system could certainly be better. There are issues with claims not being sent and payments not posting properly. **What problems is ModMed solving and how is that benefiting you?** ModMed keeps all our files digitally in one place. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 24. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ModMed?** Very user friendly. Easy to run reports. **What do you dislike about ModMed?** Not widely known. Outside calling system. **What problems is ModMed solving and how is that benefiting you?** Patient payments integrated in system. **Official Response from Tiffany Keenan:** > We are always looking to improve our product experience and your feedback is helpful. Thank you for sharing! ### 25. EMA is user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen K. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** User friendly but she is click happy. It is great that we can do everything from scheduling the patient to collection of payment to include the pathology results from our lab. The analytics are not so good. Very limited reports, not the detail or reports we need for the practice and our day-to--day needs to run the practice. We would like to have the patient portal be more enhanced. **What do you dislike about ModMed?** As from above , the dislikes is that the analytics are not so good. Very limited reports, not the detail or reports we need for the practice and our day-to--day needs to run the practice. We would like to have the patient portal be more enhanced. **What problems is ModMed solving and how is that benefiting you?** Some of the MIPS information needed and if they could totally resolve the location issue, that would be great. **Official Response from Tiffany Keenan:** > We value your feedback, Kristen! Thank you for taking the time to leave us a review. ### 26. Very wonderful to have dedicated time to meet with trainers to solve long-standing problems **Rating:** 4.0/5.0 stars **Reviewed by:** Charles T. | Director of Operations & Director of Nursing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** Kiosks and round table are incredibly helpful. I also loved a thorough breakdown of how inventory management works. I also like the way the whole convention is organized. **What do you dislike about ModMed?** I strongly disliked how most of my pre-conference classes have gone. There were so many deep questions that should've gone to support desks or round tables and other people venting about their problems that most of my classes did not go through the whole content. Super frustrating for how much money the pre-conference is. **What problems is ModMed solving and how is that benefiting you?** Inventory management - how to link your products via alias How to categorize my protocols How to efficiently audit your inventory instead of manually adjusting stock **Official Response from Tiffany Keenan:** > We appreciate your feedback, Charles. Thank you! ### 27. great platform focused on bringing EHR software out of the dark ages **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Director of Operations and Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** The overall view of the company is focused to moving medicine forward. I am impressed that they are trying to tackle the pain points of electronic medical records rather than accepting the glass ceiling like most other options. **What do you dislike about ModMed?** the communities page is not integrated into the overall platform. I spend way too much time trying to manage logins, password resets, locked out staff, etc. It should be integrated. **What problems is ModMed solving and how is that benefiting you?** faster charting practices focused on decreasing click fatigue. Sometimes charting is so long that it detracts from why we do medicine in the first place. Modmed is trying to fix that. **Official Response from Tiffany Keenan:** > We value your feedback, Matthew! Thank you for taking the time to leave us a review. ### 28. LOVE MODMED! **Rating:** 5.0/5.0 stars **Reviewed by:** Fahad A. | Manager of Clinical Training and Support Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** Specialty-specific EHR, makes medicine so much easier. The conference gives lots of excellent information on everything. **What do you dislike about ModMed?** Not much not to like about the product or the conference. We would like it run smoother and more efficiently at times but we know lots of changes are around the corner. Also more enhancement requests to be completed would be nicer. **What problems is ModMed solving and how is that benefiting you?** Eligibility issues, speed issues, MIPS reporting, setup and configuration, training. Helps us be better and more efficient as a practice and our procedure centers. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Fahad. Thank you! ### 29. A little overwhelming **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** I just started using ModMed about 90 days ago, I would say after getting somewhat used the system I like how easy it is to post insurance payments **What do you dislike about ModMed?** I think ModMed is a little overwhelming. There is so much to this system I feel like I am not even touching on what I need to know. Communities is helpful to an extant but again there is so much. I am not a fan of having a log in for sand box, modmed ema practice and admin. I think at some point it needs to be all linked in together with only allowing the office manager to give access to what is needed. **What problems is ModMed solving and how is that benefiting you?** Month end closing reports **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 30. Modmed is awesome, easy to use and very simple. **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas R. | Athletic Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** Modmed is incredibly easy to use. It makes doing notes less painful, saves a bunch of time. **What do you dislike about ModMed?** The overall system has quirks. The majority of the time support is relatively ineffective and you have to figure it out on your own. There are a lot of features that you have to teach yourself or almost find accidentally to learn that they exist. **What problems is ModMed solving and how is that benefiting you?** Make documentation easy and quick. **Official Response from Tiffany Keenan:** > We value your feedback, Nicholas! Thank you for taking the time to leave us a review. ### 31. Mod Med Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle D. | LPN, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** Customer service. Everyone is always very friendly and willing to answer all of our questions. **What do you dislike about ModMed?** MIPS points can be difficult to figure out. Sometimes if hard to determine what needs to be done to get the full points. **What problems is ModMed solving and how is that benefiting you?** unable to use the sticky feature. I have someone looking into this issue **Official Response from Tiffany Keenan:** > We value your feedback, Danielle! Thank you for taking the time to leave us a review. ### 32. Best EMR! **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey H. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** A great platform - meets all of our needs for dermatology documentation. Could not recommend more! Excellent customer service. **What do you dislike about ModMed?** Updates can be confusing if you aren't adequately prepared **What problems is ModMed solving and how is that benefiting you?** ModMed is very intuitive and takes a lot of the workload away by pre-filling areas that would normally require free text. **Official Response from Tiffany Keenan:** > We value your feedback, Bailey! Thank you for taking the time to leave us a review. ### 33. Modmed has been a very helpful resource for daily life in our practice. **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah T. | Clinical Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** I very much enjoy and appreciate all of the specific impressions and plans specific to Dermatology that are available. **What do you dislike about ModMed?** I dislike how there are times that EMA works very slowly and slows down our workflow. **What problems is ModMed solving and how is that benefiting you?** Modmed is working on better workflow opportunities that will benefit our practice daily. **Official Response from Tiffany Keenan:** > We value your feedback, Hannah! Thank you for taking the time to leave us a review. ### 34. ModMed is user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Candi F. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** I love the ease in which I can navigate through ModMed and the ability to utilize the software to take care of my clients. **What do you dislike about ModMed?** ModMed is a great company. There isn't anything I dislike about them. **What problems is ModMed solving and how is that benefiting you?** ModMed is giving my practice the ability to increase work flow. **Official Response from Tiffany Keenan:** > We value your feedback, Candi! Thank you for taking the time to leave us a review. ### 35. Time saving **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Z. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** Time Saving Functions are a great asset! **What do you dislike about ModMed?** I dont see anything that would not be helpful **What problems is ModMed solving and how is that benefiting you?** time spent with patients for the physicians is the best time spent so anything staff can do to reserve as much time for the patient MD experience is the goal **Official Response from Tiffany Keenan:** > We value your feedback, Stephanie! Thank you for taking the time to leave us a review. ### 36. Once you learn, easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Wendy A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** I like that it is user-friendly and efficient. **What do you dislike about ModMed?** Our training and prep pre-go live were not organized. Not able to use the system the way it was presented to us for Veins **What problems is ModMed solving and how is that benefiting you?** It is much easier to find an appointment and put patients on a waitlist. **Official Response from Tiffany Keenan:** > We value your feedback, Wendy! Thank you for taking the time to leave us a review. ### 37. Time saver and better communication! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** We switched from paper charts and save SO much time with Mod Med! From a practice communication standpoint, it makes our lives so much easier, as we can send notes with patient charts attached and seamlessly communicate when out of the office. I would highly recommend it to any Ophthalmology practice! **What do you dislike about ModMed?** They aren't very interested in making updates specific to Optometry, such as contact lenses. **What problems is ModMed solving and how is that benefiting you?** They are continuously making improvements in work flows, which saves us time. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 38. Mod Med is the Best **Rating:** 4.5/5.0 stars **Reviewed by:** D'Marco M. | Head of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** Easy usage over all the services that they offer. Great support team for help. **What do you dislike about ModMed?** Needs better input turn around. There are alot of changes that take to long to be corrected **What problems is ModMed solving and how is that benefiting you?** They are addding more complete practice management systems **Official Response from Tiffany Keenan:** > We value your feedback, D'Marco! Thank you for taking the time to leave us a review. ### 39. Seamless integration supporting the patient experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben C. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about ModMed?** Ease of use, intuitive, pleasant user interface and available on all devices **What do you dislike about ModMed?** No downsides. Practices need to map out their patient flow and core processes before customizing and implementing ModMed for a successful implementation. **What problems is ModMed solving and how is that benefiting you?** The integration of the platform enhances the communication of all staff in supporting a patient. Through customization, ModMed supports our entire patient experience from beginning to end. ### 40. Excellent EMR services **Rating:** 5.0/5.0 stars **Reviewed by:** Crystalyn Z. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** The customer service & user friendly software for employees **What do you dislike about ModMed?** Ggastro doesn't have all the bells and whistles like some of the other systems such as EMA **What problems is ModMed solving and how is that benefiting you?** Patient portal issues such as o365 & patients scanning files **Official Response from Tiffany Keenan:** > We value your feedback, Crystalyn! Thank you for taking the time to leave us a review. ### 41. practice manager **Rating:** 5.0/5.0 stars **Reviewed by:** mary G. | practice manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** very easy and fast, it save time, helps providers finish notes fast **What do you dislike about ModMed?** what its very expensive at some products, but its wort it **What problems is ModMed solving and how is that benefiting you?** there are some fix bugs but they get a solution right away **Official Response from Tiffany Keenan:** > We value your feedback, Mary! Thank you for taking the time to leave us a review. ### 42. We love Modmed **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi F. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about ModMed?** MIPS IS GREAT! We love our advisor Darlene! Support staff is very well trained **What do you dislike about ModMed?** G reminder seems to have issues with timing and information to patients **What problems is ModMed solving and how is that benefiting you?** Patient demographics and insurance eligibity **Official Response from Tiffany Keenan:** > We value your feedback, Jodi! Thank you for taking the time to leave us a review. ### 43. 12/01 **Rating:** 5.0/5.0 stars **Reviewed by:** Dania P. | medical assistant triage, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about ModMed?** Easy to find patients and can make a new patient chart in about 10 minutes. **What do you dislike about ModMed?** Ipad app doesn't function sufficiently as desktop **What problems is ModMed solving and how is that benefiting you?** Patient self sheduling **Official Response from Tiffany Keenan:** > We value your feedback, Dania! Thank you for taking the time to leave us a review. ### 44. Mod med review **Rating:** 2.5/5.0 stars **Reviewed by:** Rafael B. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** The interactive sessions. They were very helpful. **What do you dislike about ModMed?** Lack of resources. More available people on site **What problems is ModMed solving and how is that benefiting you?** They have caused a lot of headcahes that are unneeded on the front end **Official Response from Tiffany Keenan:** > We value your feedback, Rafael! Thank you for taking the time to leave us a review. ### 45. Excellent learning experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** Demo of new products, we've learned so much. **What do you dislike about ModMed?** Nothing so far, it's been great! Will come again **What problems is ModMed solving and how is that benefiting you?** We have merged practices so they are helping us with our merge. **Official Response from Tiffany Keenan:** > Thank you, Jennifer! We appreciate the positive comment. ### 46. Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos M. | Sr. Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** The overall functionality of the system meets the needs of our GI business **What do you dislike about ModMed?** Too many issues with system performance. **What problems is ModMed solving and how is that benefiting you?** The clinician and patient experience **Official Response from Tiffany Keenan:** > We value your feedback, Carlos! Thank you for taking the time to leave us a review. ### 47. Mod med **Rating:** 4.5/5.0 stars **Reviewed by:** Silvia P. | RN, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** I like the protocols, makes charting easier **What do you dislike about ModMed?** the inability to use dot phrases and F2 thorough to fill in the blanks. **What problems is ModMed solving and how is that benefiting you?** unsure **Official Response from Tiffany Keenan:** > We value your feedback, Silvia! Thank you for taking the time to leave us a review. ### 48. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** They are always willing to enhance their system to their customers needs. **What do you dislike about ModMed?** Support tickets can go unanswered unless followed up on. **What problems is ModMed solving and how is that benefiting you?** Mohs documentation for easier docuementation. Updating the auto posting for quicker reimbursement **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 49. VP Revenue Cycle **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ModMed?** Flexibility and user friendly can work across multiple practices **What do you dislike about ModMed?** can be difficult to train as it is so detailed **What problems is ModMed solving and how is that benefiting you?** Improving their ModMed Pay which makes it easier to collect upfront **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 50. Excellent Software, Terrible Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about ModMed?** Ease of documentation for providers. Easy to train clinical support personnel on scheduling and other PM functions. Efficient patient registration, payment collection, document management. **What do you dislike about ModMed?** Very disappointing customer service. Often non-existent. If you are not tech savvy, you will only be frustrated. But, ultimately, it will work as you adapt. **What problems is ModMed solving and how is that benefiting you?** Documentation, practice management, revenue cycle management. Versatile platform that is not too complicated. ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+12%3A08%3A12+-0500&secure%5Bsession_id%5D=fd8112e2-bf37-401b-8de4-6259dfb1f7c8&secure%5Btoken%5D=ccd8303d9e91b12a61ed2df85fe01f37156f5749142d3c0b0d7027aa57df7db0&format=llm_user) ## ModMed Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Klara](https://www.g2.com/products/klara/reviews) - [Medsender](https://www.g2.com/products/medsender/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **AI & Automation** - Medical Terminology Recognition - Contextual Summarization - Continuous Learning & Personalization **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Clinical Documentation** - Specialty-Specific Note Templates - Conversation Capture & Clinical Note Generation **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Compliance & Security** - Audit Trails - Consent Management - HIPAA-Compliant Data Handling **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (166 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)