--- title: ModMed Reviews meta_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-07-18' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. (166 reviews) - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. (121 reviews) - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. (68 reviews) - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. (59 reviews) - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. (27 reviews) - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. (26 reviews) - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. (24 reviews) - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. (24 reviews) - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. (22 reviews) - Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. Widely Adopted, User-Friendly with Strong Data Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara T. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I find ModMed to be incredibly valuable in my practice due to its widespread use in dermatology clinics, with approximately 80% of derm clinics utilizing the same software, which fosters a sense of reliability and community among practitioners. The positive feedback from many medical assistants about the software further supports its credibility and user satisfaction. I genuinely appreciate the ease of use that ModMed offers, making it simpler to navigate daily tasks without unnecessary complications. Additionally, the software's data analysis capabilities stand out as a significant benefit, allowing me to make informed decisions based on insights derived from comprehensive data evaluation. Training modules available through ModMed have been beneficial, improving the overall onboarding experience and enhancing user proficiency over time, which leads to better practice outcomes. Lastly, my confidence in ModMed is reflected in my willingness to recommend it highly to my peers, evidenced by my giving it a score of 10 out of 10 for recommendation. **What do you dislike about ModMed?** I find the ethnicity and race questions cumbersome and complex. Simplifying them would improve data analysis and collection. Additionally, I'm frustrated by not being able to change the questions to suit our needs. Also, the initial setup of ModMed was medium in difficulty, which suggests there might be some aspects that can be streamlined for a smoother implementation process. **What problems is ModMed solving and how is that benefiting you?** I find ModMed easy to use with valuable data analysis capabilities, enhancing efficiency in dermatology practices. However, the ethnicity and race questions could be simplified to improve data handling. **Official Response from Danielle Corrales:** > Thank you for taking the time to leave a review, Tamara. We appreciate your feedback. ### 2. Essential Tool for Mobile Dermatology Clinics **Rating:** 5.0/5.0 stars **Reviewed by:** LeeAnn L. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate that ModMed is very accessible and easy to use specifically for dermatology practices, which makes charting in our clinic remarkably straightforward. The ability to scribe easily is another feature that I value because it enhances the efficiency of our operations. As a software tailored towards dermatology, it provides specialized support that significantly benefits our mobile dermatology clinic. The fact that we have access to ModMed for free as a non-profit organization is a substantial advantage, allowing us to leverage its capabilities without financial constraints. Additionally, I am highly satisfied with ModMed to the extent that I would rate my likelihood to recommend it to a friend or colleague as a 10 out of 10, underscoring my belief that it is an excellent choice for dermatology-focused practices. **What do you dislike about ModMed?** I dislike that there are limitations in the integration capabilities of ModMed. Specifically, I want to integrate the Fitzpatrick skin scale into the patient history, but currently, this feature is not available. **What problems is ModMed solving and how is that benefiting you?** I find ModMed very accessible and easy to use for dermatology, streamlining our charting and allowing me to scribe easily. **Official Response from Danielle Corrales:** > Thank you for sharing your experience, LeeAnn. Feedback like yours is not only encouraging but also helps us understand what we're doing right and how we can improve. ### 3. All-In-One Platform with Customizable Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Laura J. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate the customization of reporting in the analytics feature of ModMed, which provides flexibility in tailoring reports to meet specific needs. This customization enhances the reporting structure, offering better insights and data analysis for our practice. The all-inclusive platform covers all the functions needed for both office management and clinical operations, along with a patient messaging system, which streamlines workflow and improves communication. Additionally, ModMed Pay offers several payment options for patients, which not only adds convenience but has also contributed to an increase in our revenue. I find the initial setup of ModMed to be pretty easy, which made the transition smooth and stress-free. **What do you dislike about ModMed?** The pathology accessioning process in ModMed is difficult. It creates gaps in accessioning numbers, which can complicate patient and sample tracking. **What problems is ModMed solving and how is that benefiting you?** I use ModMed as an all-inclusive platform for office and clinical functions, enhancing patient communication and increasing revenue with a better reporting structure. **Official Response from Danielle Corrales:** > Thank you, Laura! We're pleased to hear about your experience and how you're enjoying ModMed. ### 4. User-Friendly, Enhances Collaboration, Needs Improved Order Filters **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle R. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate ModMed's ability to facilitate patient collaboration, making it easier to engage with patients and improve the quality of care we provide. The software is user-friendly, which is crucial in a fast-paced clinical environment where time efficiency is key. The initial setup was very easy, allowing for a seamless transition and minimal disruption to our workflow. I find that ModMed significantly enhances documentation and clinic notes management, which is vital for maintaining accurate records and efficient practice operations. Additionally, the reporting features are incredibly valuable, providing insights that help in making informed decisions. Overall, these aspects contribute to better quality care in our GI practice. **What do you dislike about ModMed?** I find the filters for orders in ModMed to be too general, which limits the ability to sort or categorize specific types of orders, such as barium studies or ultrasounds. This lack of specificity in filtering makes the software less efficient for handling diverse order types, as it doesn't allow for detailed categorization or easy retrieval of particular order sets. **What problems is ModMed solving and how is that benefiting you?** ModMed improves documentation, clinic notes, and reporting, enhancing patient collaboration and user experience, which results in better quality care. **Official Response from Danielle Corrales:** > Thank you for taking the time to share your thoughts, Michelle. We are always looking for ways to improve. ### 5. Easy to Use, But Needs More Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel J. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I find ModMed to be extremely user-friendly, which makes it easy not only for myself but also for teaching new users how to navigate the system. The platform is straightforward to use, which contributes to its effectiveness in managing our orthopedic practice with about 90 providers. I appreciate how well ModMed is set up to accommodate our growing practice, aiding our providers in documenting patient visits efficiently. The ability to keep all clinical appointments organized and ensure proper documentation for thousands of patient visits each year is crucial for us, and ModMed delivers on this front. Additionally, the team behind ModMed clearly demonstrates care for their clients and products, which enhances the overall experience. **What do you dislike about ModMed?** I wish there was more ability to customize our ModMed environment to the specific needs of our practice. Sometimes there are unique things about our practice that may not apply to all orthopedics groups around the country, and these situations can be difficult to get ModMed to work for our specific needs. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to organize clinical appointments and document thousands of patient visits efficiently. It simplifies practice management, allowing easy navigation and documentation for our expanding orthopedic practice. **Official Response from Danielle Corrales:** > We appreciate your feedback, Samuel. Thank you for taking the time to share it with us. ### 6. Comprehensive Tool with Room for Improved Training **Rating:** 4.0/5.0 stars **Reviewed by:** kristin D. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really love the filtering capabilities ModMed provides with various reporting. This feature allows me to efficiently customize and access the information I need, which enhances decision-making and operational efficiency. I find the orders feature to be a fantastic tool, streamlining my workflow and minimizing the time and effort spent on order management. Additionally, the tasking functionality is invaluable for facilitating internal communication, ensuring that my team remains coordinated and informed. Overall, these features contribute significantly to streamlined operations and effective communication within my practice. **What do you dislike about ModMed?** I find the process of handling refunds, money transfers, and reversing charges to be problematic. Additionally, there's an issue with reversing finalized notes, which can be cumbersome. The initial setup of ModMed was challenging, and the training provided wasn't very effective, making the adaptation process difficult. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for coding assistance, transcription, and patient check-in, which streamline our clinical and billing processes. Its reporting and internal communication tools enhance operational efficiency, although reversal of transactions needs improvement. **Official Response from Danielle Corrales:** > We appreciate you taking the time to share your experience with us, Kristin! ### 7. Excellent Support, Streamlined Workflow Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tina G. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really appreciate the support teams at ModMed. Whenever I reach out for assistance with templates or encounter issues, they are consistently kind, patient, and supportive. This includes team members like Darlene Frankel, who exemplify exceptional service. I also love attending the conferences held by ModMed, where I get the opportunity to meet teams that support Gastroenterology and participate in roundtable discussions. These events are valuable, as they bring together information teams that offer suggestions and workflows, enhancing the overall usefulness of ModMed. The support from ModMed’s team is so good that it would make me highly likely to recommend the product to others, definitely scoring a 10 out of 10 for recommendation. **What do you dislike about ModMed?** I want the Delete button added back when physicians are working on notes, as its removal has caused a lot of discussion with many of our providers. I have called, and they at ModMed said it was done away with. Additionally, I realize Klare is somewhat new for Gastroenterology. However, it has been somewhat tasking, and it could be just me still on the learning curve since we've only had it since early Spring. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for scheduling, managing employee workflows, and accessing pathology reports with ease. MIPS reports keep us organized, and the support team offers excellent assistance, enhancing our operational efficiency. **Official Response from Danielle Corrales:** > We value your feedback, Tina! Thank you for taking a moment to share your thoughts. ### 8. Streamlined Our Gastroenterology Practice Seamlessly **Rating:** 3.5/5.0 stars **Reviewed by:** Meghan D. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love how ModMed streamlines our office-based endoscopy center by integrating it effectively with our clinical EMR system. This integration simplifies documentation, enhances patient care, and elevates the overall clinical experience to a top-rated level. I appreciate the simplicity and ease of use, which allows for a seamless expansion as our practice grows. The reporting capabilities are particularly valuable, providing insightful data that supports our practice's needs. The system’s ability to grow with our practice is a significant advantage, as it ensures we can continue to expand and adapt our services efficiently. **What do you dislike about ModMed?** I find the pretemplated options for providers to be lacking. It would be beneficial if the template sets worked more like the Athena EMR system, which functions well according to the needs of our mid-level providers. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to streamline our endoscopy center, integrate it into our clinical EMR, and enhance documentation, patient care, and the overall clinical experience. **Official Response from Danielle Corrales:** > We appreciate your feedback, Meghan. Thank you for taking the time to share it with us. ### 9. Intuitive and Reliable EMR with Room for Analytical Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff W. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really like ModMed for its intuitive and easy-to-use interface, especially when it comes to documentation. This ease of use is crucial for my dermatology practice as it allows for efficient documenting of patient encounters and managing the practice effectively. The seamless and user-friendly nature of ModMed has made integrating it into my daily workflow relatively straightforward, and I find it enhances my overall productivity. Additionally, the initial setup was fairly easy, rating a 4 out of 10 on a difficulty scale, indicating a smooth onboarding process without major challenges. **What do you dislike about ModMed?** I find it challenging to generate analytic reports in ModMed. It is difficult to locate the premade reports I need, and creating a report with specific variables that I want to evaluate is also troublesome. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for documenting patient encounters and practice management. It's intuitive and easy to use for documentation, though I find analytic reports difficult to generate. **Official Response from Danielle Corrales:** > Thank you for taking the time to leave us your thoughts, Jeff. Your feedback is helpful for our improvement. ### 10. Intuitive Design, Robust R&D, Needs Better Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Sheri S. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I find ModMed to be incredibly intuitive, making it easy for new staff to learn and start using the system without a steep learning curve. The iPad version is particularly appreciated by the doctors in my practice, offering a streamlined and accessible way to manage documentation on a single page, which significantly simplifies their workflow. Having everything web-based enhances accessibility and avoids the hassle of complicated logins. I'm very excited about the upcoming AI scribe feature because it promises to relieve staffing burdens by reducing the reliance on human scribes, who often call out. We opted for ModMed over other options due to their commitment to robust research and development, which ensures the system remains cutting-edge and continually improves. Additionally, the customer support team is highly attentive, providing confidence that issues will be resolved promptly. Lastly, the implementation team was outstanding, facilitating a smoother transition to the new system than expected. **What do you dislike about ModMed?** I find ModMed's financial report logic to differ from GAAP, making it very difficult to reconcile with QuickBooks while reporting different categories of revenue. The real-time reports provide actual receipts, but they lack options to balance and break out by category or physicians, forcing us to create workarounds for our physicians' compensation program. It's also challenging to easily obtain scheduling and other staff productivity stats and KPIs. Additionally, the method for addendums is clunky compared to our previous program, NextGen. Klara, the patient self-scheduling and messaging tool, also needs improvement, though I have been assured that updates are forthcoming. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for organizing scheduling, medical coding, workflows, and medical records. It streamlines practice management and is intuitive for new staff. The iPad version and potential AI scribe adoption enhance efficiency and staffing. ModMed's R&D investments and support add significant value. **Official Response from Danielle Corrales:** > We value your feedback, Sheri! Thank you for taking a moment to share your thoughts. ### 11. User-Friendly with Seamless Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** melissa D. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I absolutely love using ModMed for everything in my practice. Its top-notch clinical documentation is exceptional, and the user-friendly interface makes it incredibly easy to use. The Practice Management system stands out for its seamless onboarding process, and its features are fully customizable to suit any practice needs, which is a significant advantage. The ease of use is a recurring theme for me, making ModMed a staple in handling daily operations efficiently and effectively. Additionally, the setup was seamless, and this smooth transition reflects the thoughtfully designed experience that ModMed offers. With such a comprehensive suite of tools and an intuitive design, switching to ModMed has significantly improved the management of practice tasks. **What do you dislike about ModMed?** I find Klara support not to be the best because it's difficult to get a live person for help when needed. There are also issues with appointment booking outages or loading the widget on our website. Additionally, I'm unable to take deposits or keep cards on file upon booking, which is problematic. This has to be requested after the appointment is made, and often, patients do not reply to the request. **What problems is ModMed solving and how is that benefiting you?** I find ModMed provides top-notch clinical documentation and an easy-to-use practice management system that makes onboarding seamless and customizable for any practice needs. **Official Response from Danielle Corrales:** > Thank you for your review, Melissa! We are always looking to improve our service, and your detailed feedback is important to us. ### 12. Streamlined Documentation and Efficient Prescriptions with ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** joanna o. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love the ease of finding tools to document with ModMed, as it simplifies my workflow tremendously. The software's ability to have documenting at my fingertips is invaluable. In addition to this, I appreciate the counseling portion, which allows me to pull from everything I mentioned to the patient without needing to type more. This feature enhances my efficiency and makes consultations streamlined. The prescriptions feature is excellent, as I can easily find the right prescription I need and want to send. Furthermore, the patient report functionality is incredibly beneficial; it allows me to quickly find previous visits and remind myself of the plans we implemented, so I can better serve my patients. I find the initial setup to be very easy, and this ease of use translates to my overall experience with ModMed. The combination of these features makes ModMed a tool I am likely to highly recommend. **What do you dislike about ModMed?** I don't like the override function when I have to change the name of a biopsy. **What problems is ModMed solving and how is that benefiting you?** I find ModMed allows easy documentation, simplifies billing, enables efficient counseling, streamlines prescriptions, and access to patient reports. It helps pull counseling details without retyping, find prescriptions quickly, and access visit history for better patient service. **Official Response from Danielle Corrales:** > Joanna, we're so happy you're enjoying ModMed. Thank you for sharing! ### 13. User-Friendly EMR with Room for Optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton W. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love using ModMed as an EMR system in our dermatology clinic because it makes charting effortless and user-friendly, allowing me to finish my work during regular hours and avoid taking tasks home. I appreciate the flexibility of being able to use ModMed both on an iPad and a desktop, which enhances its accessibility. The intuitive design ensures everything is organized systematically, simplifying the process of charting patient notes. I highly value how user-friendly ModMed is, which greatly contributes to making my workflow more efficient and manageable. **What do you dislike about ModMed?** I think it takes a lot of clicks to do one procedural task such as biopsies. Making every single thing added into the note require only 1-2 clicks would be simpler and more effective in terms of timing. **What problems is ModMed solving and how is that benefiting you?** I find that ModMed simplifies charting with its user-friendly interface, allowing me to leave work without homework. Its flexibility across iPad and desktop helps in organizing patient notes efficiently. **Official Response from Danielle Corrales:** > We appreciate your feedback, Clayton! Thank you for taking the time to share it with us. ### 14. Intuitive EMR with Stellar Support and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Joann P. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I like the insightful reports that I am able to retrieve from the analytics feature in ModMed. It offers revenue visibility that helps me know where to focus efforts in our practice. I appreciate that ModMed is a very intuitive EMR system, which makes the workflow easier to manage. The support team is notably receptive to new ideas and enhancements, making it feel like customer feedback is valued and considered for future improvements. Additionally, the initial setup was made easy by the onsite support team provided by ModMed, which was very helpful in ensuring a smooth transition from our previous software, Medisoft. Overall, I am extremely satisfied with ModMed as evidenced by my likelihood rating of 10 for recommending it to friends or colleagues. **What do you dislike about ModMed?** I like everything so far, no dislikes. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to enhance scheduling efficiency and gain valuable analytics for better revenue visibility, which helps focus my efforts. The intuitive EMR and supportive team are additional advantages. **Official Response from Danielle Corrales:** > Thank you for your feedback, Joann! We love to hear how ModMed has improved your practice. ### 15. Responsive Service, Consistent Improvements, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Betsy G. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate ModMed for its excellent service and quick response time, which significantly ease the management of my practice. Their consistent improvements demonstrate a commitment to evolving and enhancing the software, making it increasingly beneficial for my practice over time. These enhancements help minimize the impact on my workload, effectively streamlining operations and solving clinical issues more efficiently. I also found the initial setup process to be straightforward, which allowed me to acclimate to a new way of doing things without much hassle. **What do you dislike about ModMed?** I don't like that we are unable to make immediate changes to the system to suit our practice's needs, which forces us to submit requests to communities in hopes that they will be added or changed. This limitation can be frustrating when changes are needed quickly for optimal efficiency. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for managing schedules and solving clinical issues, which reduces the impact on me by handling more practice-related tasks efficiently. **Official Response from Danielle Corrales:** > Thank you for being an advocate, Betsy. We're so happy you're having a positive experience and are grateful for your feedback! ### 16. Essential Billing Tool with Great Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** hope h. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed incredibly valuable due to its wealth of information and effectiveness in managing billing processes. The comprehensive data it provides allows me to gain insightful analytics, which are essential for tracking and keeping up with my numbers accurately, leading to better financial management and fewer denials in our billing processes. This detailed information is not only useful but enhances efficiency, making ModMed a pivotal tool in my everyday tasks. Furthermore, the ability of ModMed to streamline operations and provide clarity with its analytics boosts my confidence in handling tasks, making it a tool I would highly recommend. **What do you dislike about ModMed?** I don't like that ModMed doesn't always verify insurance. This issue impacts the billing process, leading to potential delays and complications in handling denials. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for billing, specifically to help reduce denials. It provides comprehensive information and effective analytics that help me keep track of my numbers efficiently. **Official Response from Danielle Corrales:** > Hope, thank you so much for taking the time to leave your thoughts. We appreciate the feedback. ### 17. Streamlined Billing with Specific Podiatry Features **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really value how ModMed makes billing, proper coding, and documentation incredibly straightforward and efficient. Its ability to streamline these complex tasks saves me significant time and reduces potential errors in my medical practice. Moreover, I am particularly impressed with the podiatry-specific plans and treatments offered by ModMed. These specialized features not only enhance my ability to deliver tailored patient care but also ensure that my charting and documenting processes are faster and compliant with industry standards. The tailored solutions cater specifically to podiatry needs, which is a notable advantage in my field. **What do you dislike about ModMed?** I am concerned with the issue of unspecified diagnoses in ModMed, which seems to affect my work's efficiency. Additionally, I find the initial setup process quite challenging during the first week, though it improves significantly after that period. **What problems is ModMed solving and how is that benefiting you?** I find ModMed simplifies billing, coding, and documentation, making these processes effortless and ensuring compliance with podiatry-specific treatments. **Official Response from Danielle Corrales:** > We value your feedback, Peter! Thank you for choosing to share your experience. ### 18. Native Apps Enhance Dermatology Workflow, Needs More Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Anand S. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed particularly valuable due to its native apps, which seamlessly integrate common workflows. This integration is facilitated through platforms like Klara, making my practice much more efficient. The straightforward setup process was a relief as it was relatively easy, allowing my practice to adapt quickly to the new system. I appreciate how these features enhance patient engagement and streamline scheduling, which are crucial elements in managing a dermatology practice. ModMed’s ability to integrate these aspects into a cohesive platform significantly benefits my workflow. **What do you dislike about ModMed?** I find ModMed lacking in customization options. I am frustrated by the need to rely on support for making changes rather than having the ability to do it myself. It would be significantly more convenient if there were more functionality for users to make adjustments on their own. **What problems is ModMed solving and how is that benefiting you?** I find ModMed enhances patient engagement and scheduling by integrating workflows through native apps. **Official Response from Melissa Elam:** > We appreciate your feedback, Anand. Thank you for helping us improve. ### 19. Solid Functionality, Needs Improved Workflow Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** As a biologic coordinator, I find ModMed particularly valuable because I can easily access the disease state and previously tried medications. This feature significantly simplifies my work, especially when completing prior authorizations. The ability to view such detailed patient history improves my efficiency and enables me to carry out my responsibilities more effectively. **What do you dislike about ModMed?** I find the flow between the charting, radiology, and lab interface lacking, which affects the efficiency of processes within my office. Additionally, there's a notable issue where providers struggle to view all previous work while charting on patients who are currently in the office. Furthermore, the portal doesn't always send messages or requests to the intended person, causing miscommunication. **What problems is ModMed solving and how is that benefiting you?** I find ModMed helps in seeing disease state and previously tried medications, making prior authorizations easier. However, the flow between charting, radiology, and lab interface lacks integration, and messages sometimes don't reach the intended person. **Official Response from Danielle Corrales:** > Thank you for taking the time to share your feedback, Amanda. We'd like learn more. Please contact our team at responseteam@modmed.com. ### 20. Effortless Billing with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy K. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I appreciate ModMed for making the billing process in dermatology a smooth and efficient task. It’s incredibly easy to work with, which not only enhances my day-to-day workflow but also ensures that I manage my time effectively. Furthermore, I am impressed by the great customer support that ModMed offers, showing attentiveness and care whenever issues arise. The Communities feature is exceptionally valuable, as it helps simplify my job by providing learning opportunities and access to new helpful tools. The initial setup of ModMed was very straightforward, making the transition seamless. Overall, I am very satisfied with ModMed, finding it to be a tool that I would highly recommend, evidenced by my likelihood score of 10 to recommend it to others. **What do you dislike about ModMed?** I like everything about modmed **What problems is ModMed solving and how is that benefiting you?** I find ModMed makes billing a smooth process in dermatology, and communities help me learn new tools, making my job easier. **Official Response from Melissa Elam:** > Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 21. ModMed: User-Friendly and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really appreciate ModMed for improving the efficiency of documentation, which is crucial in clinical settings. The user-friendly interface makes it very easy to use, streamlining our workflow significantly. Among its various features, I find ePrescribing particularly convenient, as it simplifies and speeds up our prescribing process. The initial setup of ModMed went very smoothly, which was a great advantage, as it allowed our team to start using it effectively right away. Overall, there is nothing that I can point out as not working well with ModMed, reflecting our high level of satisfaction with the product. **What do you dislike about ModMed?** Biopsies- if a nurse forgets to click the location, and the order gets sent to Pathology, we cant go back and add the location after the fact **What problems is ModMed solving and how is that benefiting you?** I find ModMed enhances efficiency in clinical documentation and provides a user-friendly experience. The ePrescribing feature is convenient and crucial in our workflow. **Official Response from Danielle Corrales:** > We appreciate your feedback, Jordan. Thank you for taking the time to share it with us! ### 22. Efficient Transition and Workflow Booster **Rating:** 4.0/5.0 stars **Reviewed by:** Vicki r. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate how ModMed helps streamline the revenue cycle, which is crucial for improving efficiency in our practice. This feature significantly enhances our workflow, allowing us to see a greater number of patients as a group. I also find the initial setup of ModMed was pretty easy, which made the transition smooth for our new office. The capability to improve clinic efficiency is valuable, as it directly contributes to better practice management and patient care. Overall, these features make ModMed a very useful tool in managing practice operations effectively. **What do you dislike about ModMed?** I find the initial preparation challenging, especially the need for leadership training before the staff training. As a new user of ModMed, this aspect feels like a potential hurdle in our onboarding process. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to efficiently manage clinic operations, streamline the revenue cycle, and improve workflow, increasing the number of patients our team can see. **Official Response from Danielle Corrales:** > Thank you for taking the time to share your experiences with us Vicki. Your feedback is helpful as we are always looking to improve. ### 23. Makes Patient Care Easier and Safer **Rating:** 4.5/5.0 stars **Reviewed by:** Heather C. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I greatly appreciate ModMed's ease of use, which simplifies my workflow and enhances efficiency in handling patient care. The hands-on support provided by ModMed is another aspect I value highly, as it ensures that any issues I encounter are promptly addressed, contributing to a smoother experience. Additionally, using ModMed has made my work life easier and quicker, allowing me to focus more on providing safer experiences for our patients. The initial setup was quick and painless, reflecting a user-friendly onboarding process that eased our transition from Practice Fusion. Overall, ModMed is a tool that significantly improves my routine tasks and elevates patient care management. **What do you dislike about ModMed?** I find that the way patient messages are routed or handled within EMA could be improved to streamline certain tasks. **What problems is ModMed solving and how is that benefiting you?** I find ModMed makes my work life easier and quicker while enhancing patient safety, streamlined note writing, and providing hands-on support. **Official Response from Danielle Corrales:** > Thank you for your feedback, Heather! We love to hear how ModMed has improved your practice. ### 24. Derm-Friendly with Easy Documentation, But Setup Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea A. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate how ModMed is specifically derm-friendly, making it highly suited to dermatology practices. The ease of attaching photos directly to patient charts significantly enhances workflow and documentation, enabling me to maintain comprehensive and illustrative patient records with minimal effort. I enjoy how straightforward and efficient the documentation process is, allowing me to record patient information swiftly. ModMed's capability for faster note-taking is a major advantage, substantially reducing the time spent on administrative tasks and allowing for a more focused approach to patient care. **What do you dislike about ModMed?** I find it challenging to get user questions answered easily, which can be frustrating when trying to resolve issues quickly. Additionally, the initial setup of ModMed was horribly difficult, making the onboarding process overwhelming and cumbersome for new users. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for verifying insurance eligibility, easy documentation, and attaching photos to patient charts, which speeds up note-taking and is derm-friendly. **Official Response from Danielle Corrales:** > Thank you for your review. Your feedback is helpful as we are always looking to improve. ### 25. User-Friendly Practice Management and Clinical Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Diane L. | RN Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** Modmed is user friendly on the practice management and clinical sides. **What do you dislike about ModMed?** Sometimes we get an error message from the servers, but they typically resolve themselves. **What problems is ModMed solving and how is that benefiting you?** We are using the AI Scribe, and Modmed is working on being able to utilize while still being able to repeat a previous note. **Official Response from Madison Fujii:** > Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 26. Mod Med is very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about ModMed?** Mod Med is very easy to read and understand. very patient friendly and i love the patients being able to connect with us through the portal! **What do you dislike about ModMed?** I honestly have no complaintsat this point **What problems is ModMed solving and how is that benefiting you?** it helps me tremendously when checking and verifying insurance **Official Response from Danielle Corrales:** > We appreciate your feedback! Thank you for taking the time to share it with us. ### 27. User-Friendly and Efficient for ENT Practices **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy B. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed extremely useful in my ENT practice due to its efficient charting capabilities, which significantly streamline the documentation process. The system is remarkably user-friendly, making navigating and performing tasks effortless, even when handling patient interactions. The color purple used in the interface adds a pleasant visual touch that I enjoy. Charting is a breeze, checking patients becomes simple, and overall, the system enhances my workflow substantially. The initial setup of ModMed was great, which facilitated a smooth transition from the previous product. This seamless adaptation and the ease of working with patients have been standout features for me, making the system a robust tool in my practice. **What do you dislike about ModMed?** I find it challenging to change an unassigned task to a newly created patient chart with ease. **What problems is ModMed solving and how is that benefiting you?** I find ModMed efficient for charting and patient interactions, making the system user-friendly and streamlining patient check-ins. **Official Response from Melissa Elam:** > We value your feedback, Mandy! Thank you for taking a moment to share your thoughts. ### 28. Easy Appointment Checks and Clear Patient Eye History Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about ModMed?** It makes it easy to check on patient appointments with the adjoining office. I can also review a patient’s history of eye problems, which helps me when creating or updating their chart. **What do you dislike about ModMed?** I currently have found anything that I don't like. **What problems is ModMed solving and how is that benefiting you?** Locating dates for chart info. **Official Response from Madison Fujii:** > Thank you for being an advocate. We're so happy you're having a positive experience and are grateful for your feedback. ### 29. Efficiency and Ease with ModMed's EMR System **Rating:** 5.0/5.0 stars **Reviewed by:** Julia T. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed to be an outstanding EMR/PM system that is both streamlined and efficient, which significantly enhances my workflow in dermatology. The system's efficiency is one of the most crucial aspects that I value, as it facilitates smooth operations in my practice. I also appreciate how easy billing and scrubbing of claims are using ModMed, which contributes positively to maintaining a successful cash flow. Another feature I enjoy is the simplicity of scheduling, making it hassle-free to organize appointments. Additionally, the ModMed conference is a fantastic avenue for learning about new advancements and networking with peers, further enriching my use of the software. **What do you dislike about ModMed?** The integration with Klara has limitations in functionality beyond appointment reminders. **What problems is ModMed solving and how is that benefiting you?** I find ModMed streamlines our EMR/PM operations efficiently, making billing and scrubbing claims effortless, which enhances cash flow. Scheduling is also simplified, improving overall workflow. **Official Response from Melissa Elam:** > Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 30. User-Friendly Platform with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Liz T. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I find the user-friendly nature of ModMed to be immensely beneficial. It makes scheduling seamless and allows our doctors to be more hands-on while medical assistants scribe. It effectively consolidates all necessary information for our billing department to submit claims without any hassle. Each staff member, across various departments, finds the platform easy to use, contributing to an efficient workflow. Additionally, the initial setup of ModMed was great and seamless, with the helpful assistance of on-site support, which further enhances the overall ease of transition and operation. This combination of user-friendliness, efficiency in scheduling and billing, and ease of setup make ModMed a platform I highly recommend. **What do you dislike about ModMed?** I like everything about the product so far. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to streamline front desk, clinical, and billing workflows, making scheduling seamless and equipping doctors and staff with easy-to-use tools for efficient operations. **Official Response from Danielle Corrales:** > We appreciate your feedback, Liz. Thank you for taking the time to share it with us! ### 31. Highly Customizable, Streamlined Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa D. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I really appreciate the customizability that ModMed offers, particularly on the practice management side. This feature allows me to create appointment types and establish scheduling rules, which significantly helps in tailoring the system to fit the unique needs of our practice. It's incredibly helpful to have this level of flexibility and control, which enhances the overall efficiency of patient record management and maintaining a tight schedule. The initial setup of ModMed was also seamless and perfect, which made the transition smooth and hassle-free. These aspects contribute to a highly positive experience, making ModMed an indispensable tool in our practice management. **What do you dislike about ModMed?** The Klara feature is not as effective or well-developed as it could be. **What problems is ModMed solving and how is that benefiting you?** I use ModMed to keep patient records efficient and schedules tight. It offers customizability in practice management, allowing me to create appointment types and scheduling rules. **Official Response from Danielle Corrales:** > Thank you for sharing your experience, Melissa. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 32. Effortless to Learn, Highly Recommend ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen u. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed to be incredibly user-friendly, which has been a significant advantage as I acclimate to a new practice. Learning a new system can be daunting, but ModMed's intuitive design has made this transition much easier for me. I particularly appreciate the prescription management feature, which offers distinct sections for initiating, continuing, and discontinuing treatments, and allows for information to be easily copied and pasted. The initial setup of ModMed was straightforward, enhancing its accessibility for new users like myself. Overall, my positive experience with ModMed translates into a high likelihood of recommending it to others, which I expressed by giving it a recommendation score of 10. **What do you dislike about ModMed?** nothing I do not like at this point **What problems is ModMed solving and how is that benefiting you?** I find ModMed user-friendly, making it easy to learn, and I appreciate the organized prescription management with distinct areas for treatment processes. **Official Response from Melissa Elam:** > Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 33. Effortless Billing Management for Dermatology Clinics **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra F. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed incredibly useful for managing our dermatology clinic, especially for in-house billing and practice management needs. It keeps everything organized and consolidated, simplifying the administrative process. I particularly appreciate the ease with which billing can be managed, as well as the capability to run various reports effortlessly. Additionally, I use ModMed for scheduling and accessing patient history, which integrates seamlessly to streamline clinic operations. The initial setup of ModMed was fairly easy, making the transition smooth and efficient. Overall, I'm highly satisfied with ModMed, evident from my strong likelihood to recommend it with a rating of 10 out of 10. **What do you dislike about ModMed?** I would love to be able to create my own section in the billing, which is currently not possible. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for organizing in-house billing and practice management, simplifying billing management, and generating reports effortlessly. **Official Response from Danielle Corrales:** > Thank you for your feedback, Kendra! We're glad to hear about how ModMed has helped improve your processes. ### 34. Easy to Use with Clear, Helpful Explanations **Rating:** 5.0/5.0 stars **Reviewed by:** lauren g. | patient represenative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about ModMed?** It’s easy to use, and it explains the material clearly and nicely. **What do you dislike about ModMed?** sometimes it can work slowly, and that causes delays in work **What problems is ModMed solving and how is that benefiting you?** It provides more features, which makes the overall flow of things easier and smoother to manage. **Official Response from Madison Fujii:** > Thank you for your review, Lauren! We're pleased to know you had a positive experience. ### 35. Efficient, Customer-Centric Solution for Dermatology Offices **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra S. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed to be incredibly easy to learn, which made the transition smooth for our Dermatology office. The fact that their setup process involves both dedicated staff support and training videos demonstrates their commitment to user success. I am impressed by ModMed’s community aspect and their openness to customer suggestions for product updates; it really makes me feel like they value customer input and are committed to ongoing innovation. Additionally, ModMed's ability to enhance our billing and coding processes provides significant efficiency for our practice. I also appreciate how forward-thinking ModMed is as a company, which gives me confidence in its continual improvements and relevance in the market. **What do you dislike about ModMed?** I like everything about ModMed. **What problems is ModMed solving and how is that benefiting you?** ModMed smooths our billing and coding process, is easy to learn, and values customer input, increasing our office efficiency and improving user satisfaction. **Official Response from Melissa Elam:** > It's wonderful to hear such kind words. We are committed to our clients, and your review is a reminder of why we do what we do. ### 36. Excited for Streamlined Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jill B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I am thrilled about using ModMed for Practice Management and EHR because of the wonderful trainers and staff, such as Christina D. and Jennifer N., who have been outstanding. Their knowledge and enthusiasm about ModMed makes me confident in the product's ability to adapt and grow as needed, showing a promising start for my practice. I am particularly impressed by the 'Single screen' feature, which minimizes the time spent toggling between different tasks and thus enhances efficiency. Although we have yet to go live, I am eagerly anticipating going live, and have rated my likelihood of recommending ModMed as a 10 out of 10, reflecting my high expectations and satisfaction with their readiness to support us. **What do you dislike about ModMed?** Nothing at this time **What problems is ModMed solving and how is that benefiting you?** I anticipate ModMed will streamline practice management and EHR, reducing time toggling with its 'Single screen' feature. **Official Response from Danielle Corrales:** > Thank you for leaving your thoughts, Jill! We're pleased to hear about your positive experience. ### 37. Constant Innovation and Seamless iOS Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** ashley s. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I love ModMed for its constant innovation, which keeps the software at the cutting edge and helps me stay ahead in my practice. The integration with iOS is seamless and reliable, enabling me to work efficiently on my preferred devices without any hitches. I appreciate that ModMed helps with organization, practice management, and utilizes AI features effectively, which simplifies numerous aspects of my dermatology practice. The experience of working with an implementation manager made the initial setup straightforward, ensuring a smooth transition to using the product. I am extremely satisfied with ModMed's performance, to the extent that I would rate my likelihood of recommending it a perfect 10. **What do you dislike about ModMed?** there's nothing I don't like about it **What problems is ModMed solving and how is that benefiting you?** I use ModMed for organization, practice management, and AI, benefiting my dermatology practice with its innovative features and seamless iOS integration. **Official Response from Melissa Elam:** > Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 38. Effortless Clinic Management with ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** ivette g. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I appreciate how ModMed runs my ophthalmology clinic smoothly, ensuring daily operations are efficient and hassle-free. The user-friendly interface stands out, making it easy to navigate and use for various tasks. The ability to schedule surgeries and manage eligibility processes without disrupting the clinic's workflow is incredibly beneficial, allowing us to maintain a steady pace in patient care and administration. Additionally, ModMed was very easy to set up, which minimized downtime and facilitated a seamless transition into our daily operations. I'm very happy with ModMed and would highly recommend it, as indicated by my perfect satisfaction score of 10 out of 10. **What do you dislike about ModMed?** There isn't anything I don't like about ModMed **What problems is ModMed solving and how is that benefiting you?** I find ModMed runs my ophthalmology clinic smoothly, scheduling surgeries, and managing benefits seamlessly without disrupting clinic flow. It's user-friendly and had a very easy setup. **Official Response from Danielle Corrales:** > Thank you for being an advocate, Ivette. We're so happy you're having a positive experience and are grateful for your feedback. ### 39. User-Friendly and Efficient Payment System **Rating:** 5.0/5.0 stars **Reviewed by:** Laura A. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I find ModMed to be incredibly user-friendly, which greatly enhances our efficiency when it comes to payment collections. The system is designed in such a way that it consolidates everything within the same tabs, eliminating the need to constantly flip between screens. This seamless navigation saves time and reduces frustration. Additionally, the integration of AI and other systems in ModMed is very promising, freeing up our staff's time and allowing them to focus on other important tasks. The initial setup was also very easy, making the transition smooth for our team. Overall, the platform's intuitive interface and integrated features significantly improve our productivity and workflow. **What do you dislike about ModMed?** There isn't anything I don't like about it. **What problems is ModMed solving and how is that benefiting you?** I find ModMed enhances our payment collections with its user-friendly system and integrated AI, freeing up staff for other tasks and improving efficiency. **Official Response from Danielle Corrales:** > Thank you so much for your thoughtful review, Laura. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 40. User-Friendly with Strong Analytics, Needs Better Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I truly appreciate how user-friendly ModMed is. It significantly enhances my experience, especially in the field of ophthalmology, where efficiency and ease of use are paramount. The analytics feature stands out to me as a particularly valuable tool, offering insightful data that informs my decisions and optimizes my workflow. Additionally, the initial setup of ModMed was incredibly easy, which was a major relief and a time-saver. The combination of these features contributes to a streamlined and effective experience that I would highly recommend to others. **What do you dislike about ModMed?** I find the billing features within ModMed problematic. These features do not work as well as they should and could benefit from improvements. **What problems is ModMed solving and how is that benefiting you?** I find ModMed resolves support issues in EMR and PM, while being user-friendly with valuable analytics. It ensures a smooth experience from setup and improves workflow in opthalmology. **Official Response from Danielle Corrales:** > Thank you for taking the time to leave a review, Megan! We'd like to hear more about the improvements you mentioned. Please contact our team at responseteam@modmed.com so we can learn more. ### 41. User-Friendly Practice Management with All the Features I Need **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh V. | Billing supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about ModMed?** It’s very user-friendly, and it includes all the features I need for practice management. **What do you dislike about ModMed?** There’s frequent downtime, but at least it’s scheduled in advance. **What problems is ModMed solving and how is that benefiting you?** Modmed is helping solve provider needs by offering solutions that support all facilities. **Official Response from Madison Fujii:** > Thank you for your feedback, Mahesh! We love to hear how ModMed has improved your practice. ### 42. Mod med **Rating:** 5.0/5.0 stars **Reviewed by:** Yanet C. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** My favorite thing about ModMED is that I can find pt’s easily. **What do you dislike about ModMed?** Not being able to change pt information like address and phone number **What problems is ModMed solving and how is that benefiting you?** Being able to fax through Ema is saving me a lot of time. **Official Response from Madison Fujii:** > Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 43. Intuitive and Reliable—Makes My Job Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** I like how inutive it is. Works most of the time and makes my job easier **What do you dislike about ModMed?** Sometimes it is down, but it is not often **What problems is ModMed solving and how is that benefiting you?** It keeps adding new features that make doing my job easier **Official Response from Madison Fujii:** > Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ### 44. Fast Support with Continual Upgrades **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany F. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate the continued modifications and upgrades of ModMed, which ensure that the software keeps up with the latest needs and improvements. The access to support is another key aspect I value greatly, as it makes it easy to get help when needed. This leads to fast resolution of issues and quick responses, which enhances my overall experience. Additionally, ModMed is easy to learn and train on, which makes the initial setup process smooth and stress-free. **What do you dislike about ModMed?** I find that Klara within ModMed needs modifications. It lacks sufficient integration and requires quicker upgrades to meet my needs effectively. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for practice management and billing, insurance checks, and patient data handling. It offers easy access to support, ensuring quick issue resolution, and is user-friendly for learning and training. **Official Response from Danielle Corrales:** > We appreciate your feedback, Brittany! Thank you for taking the time to share it with us. ### 45. Very Easy to Navigate with Quick Access to Information **Rating:** 5.0/5.0 stars **Reviewed by:** Nakeria S. | medical receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** Very easy to navigate. All information is accessible quickly. **What do you dislike about ModMed?** Having to file each pdf one by one instead of by group **What problems is ModMed solving and how is that benefiting you?** Modmed makes it easier and faster to find pt info and charts **Official Response from Madison Fujii:** > Nakeria, we're so happy you're enjoying ModMed. Thank you for sharing! ### 46. Efficient Billing with Continuous Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa B. **Reviewed Date:** November 22, 2025 **What do you like best about ModMed?** I love how ModMed makes billing easier, which streamlines this critical aspect of running an ophthalmology practice. I appreciate that they are always updating and innovating, providing new updates that keep the software current and efficient. The ease of the Electronic Medical Records (EMR) when combined with the Practice Management (PM) system is particularly valuable as it enhances workflow efficiency and accuracy in patient records and management tasks. I also enjoy the flow of the Practice Management system itself, which seems to integrate seamlessly into daily operations, making the overall administration smoother. **What do you dislike about ModMed?** Some of the analytic reports are hard to configure. **What problems is ModMed solving and how is that benefiting you?** I find ModMed makes billing easier and integrates EMR and PM smoothly. It consistently updates with innovative features, improving payment posting workflow and PM system efficiency. **Official Response from Melissa Elam:** > We value your feedback, Lisa! Thank you for leaving us a review. ### 47. Easy to Use, Effective Dermatology Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus N. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I appreciate ModMed's ease of use and effectiveness in managing various dermatology-related tasks. Compared to other software I've utilized, I am really pleased with how seamlessly ModMed integrates into my workflow. The functionality it offers in scheduling and billing is particularly valuable as it tackles the challenges I face in dermatology practice efficiently. The initial setup of ModMed was straightforward and did not present any significant difficulties, making the transition to this software quite smooth. My satisfaction with ModMed is underscored by my willingness to highly recommend it, as evidenced by my scoring it a perfect 10 out of 10 for recommendations. **What do you dislike about ModMed?** currently there's nothing I don't like about it **What problems is ModMed solving and how is that benefiting you?** I find ModMed effectively handles scheduling and billing, providing an easy-to-use platform that enhances my dermatology practice. **Official Response from Danielle Corrales:** > Thank you for sharing your experience, Jesus. Feedback like yours is not only encouraging but also helps us understand what we're doing right. ### 48. Streamlined Scheduling with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney B. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I love how ModMed allows me to customize the schedule to meet our practice's precise needs based on each individual provider. This flexibility enhances our operational efficiency by tailoring scheduling conveniently. Additionally, the initial setup of ModMed was easy, and the support team has been fantastic post-live, which greatly helps in smooth transitioning and continued usage. The support experience adds substantial value by being reliable and effective, ensuring that any issues are promptly addressed and resolved. **What do you dislike about ModMed?** I find building out the schedule challenging and very repetitive. I wish the process of templating the schedule could be more streamlined. **What problems is ModMed solving and how is that benefiting you?** I use ModMed for practice management, solving scheduling, analytics, and patient communication issues, while allowing customizable schedules for individual provider needs, despite the scheduling setup being somewhat repetitive. **Official Response from Danielle Corrales:** > Whitney, we're so happy you're enjoying ModMed. Thank you for sharing! ### 49. Mod med experience for new derm PA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ModMed?** So Derm focused unlike other EMR systems. **What do you dislike about ModMed?** Took a bit of time to learn everything since it is so detailed. **What problems is ModMed solving and how is that benefiting you?** I have had no problems so far using mod med. **Official Response from Madison Fujii:** > We greatly appreciate your review. We strive to provide excellent service, and we're so glad we could deliver that for you. ### 50. Seamless Implementation and Outstanding Support with ModMed **Rating:** 5.0/5.0 stars **Reviewed by:** stephanie w. **Reviewed Date:** November 21, 2025 **What do you like best about ModMed?** I am thoroughly impressed with ModMed, primarily due to the overwhelmingly positive experience I had with their trainers and implementation teams, who have been nothing short of amazing. Their collaboration and the detailed information they provided set a new standard for me, being the best I've ever experienced. I find ModMed’s efficiency and its impact on patient satisfaction and clinic flow processes highly valuable. The all-in-one aspect and process flows of ModMed enhance operational efficiency, making the software particularly effective. I am also excited about the potential future AI capabilities of ModMed, which suggests a forward-thinking approach and continuous improvement in its offerings. **What do you dislike about ModMed?** N/A **What problems is ModMed solving and how is that benefiting you?** I find ModMed enhances efficiency, improves patient satisfaction, and optimizes clinic flow processes with its all-in-one features and process flows. **Official Response from Danielle Corrales:** > Thank you so much for your thoughtful review, Stephanie. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A36%3A12+-0500&secure%5Bsession_id%5D=1d015cfd-306c-4b09-9d66-35b3021c7e86&secure%5Btoken%5D=f53e7d73cd9bfb274e9d152986111d4ee10163a7e47ec3107df22bd08a96b224&format=llm_user) ## ModMed Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Klara](https://www.g2.com/products/klara/reviews) - [Medsender](https://www.g2.com/products/medsender/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **AI & Automation** - Medical Terminology Recognition - Contextual Summarization - Continuous Learning & Personalization **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Clinical Documentation** - Specialty-Specific Note Templates - Conversation Capture & Clinical Note Generation **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Compliance & Security** - Audit Trails - Consent Management - HIPAA-Compliant Data Handling **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (166 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)