Compare ModMed and athenaOne 
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(329)4.5 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedathenaOne
Star Rating
(112)3.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ModMed excels in overall user satisfaction, boasting a significantly higher score compared to athenaOne. Users appreciate the platform's user-friendly updates and the introduction of AI features that enhance functionality.
- According to verified reviews, athenaOne is praised for its intuitive design and features like user-friendly templates and easy-to-use calendars. However, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges.
- Users say that ModMed's customer support is notably efficient, with many highlighting the swift response times and helpfulness of the support team. In contrast, athenaOne has received mixed feedback regarding support quality, with some users expressing a desire for improvements.
- Reviewers mention that athenaOne's integration of EHR and practice management into one system is a game-changer for busy practices, particularly in mental health. Users find the ambient note feature particularly beneficial for streamlining documentation.
- According to recent user feedback, ModMed's updates have made the platform more user-friendly, especially with features like patient chat options. This contrasts with athenaOne, where some users feel the platform has more features than necessary for smaller clinics.
- G2 reviewers highlight that while athenaOne has strong capabilities in areas like billing automation, ModMed outperforms in critical areas such as clinical documentation and interoperability, making it a more robust choice for practices looking for comprehensive solutions.
Pricing
Entry-Level Pricing
ModMed
No pricing availableathenaOne
No pricing availableFree Trial
ModMed
No trial information availableathenaOne
No trial information availableRatings
Meets Requirements
9.0
83
7.8
86
Ease of Use
8.9
165
7.4
86
Ease of Setup
8.4
127
6.1
27
Ease of Admin
8.3
29
7.0
21
Quality of Support
8.6
81
7.2
81
Has the product been a good partner in doing business?
8.8
29
7.3
21
Product Direction (% positive)
9.7
77
6.4
82
Features by Category
Clinical Communication and CollaborationHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Administrative
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
9.2
6
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.0
16
Administrative
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
13
Not enough data
8.0
11
Not enough data
7.4
12
Processes
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.6
13
Clinical
8.8
17
8.9
11
8.9
17
8.9
12
8.0
17
9.0
12
Financial
7.9
17
9.0
12
8.1
17
8.5
12
7.8
17
8.3
12
Efficiency
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.3
11
Accuracy
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
8.8
11
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Collection
Not enough data
7.8
6
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
7.2
6
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transcript
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.3
49
8.6
21
8.4
43
8.1
18
8.9
49
7.5
19
9.2
49
7.9
21
Patient Health Information Management
9.2
50
8.8
21
9.0
48
7.7
19
8.9
50
8.0
20
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Not enough data
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Computer-Assisted Coding - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin and Tech Workflows - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
ModMed and athenaOne are categorized as Patient Engagement, Revenue Cycle Management, Telemedicine, EHR, and Medical Billing
Unique Categories
ModMed is categorized as Medical Transcription, Medical Practice Management, Clinical Communication and Collaboration, Clinical Documentation, and Medical Coding
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.8%
Hospital & Health Care
24.5%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Alternative Medicine
0.8%
Other
6.2%
Hospital & Health Care
54.5%
Medical Practice
28.2%
Health, Wellness and Fitness
5.5%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.2%
Alternatives
Discussions
What is ModMed used for?
1 Comment
PC
We are currently using Mod Med for our EMRRead more
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
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