# ModMed vs athenaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ModMed excels in overall user satisfaction, boasting a significantly higher score compared to athenaOne. Users appreciate the platform's **user-friendly updates** and the introduction of **AI features** that enhance functionality.
- **According to verified reviews** , athenaOne is praised for its **intuitive design** and features like **user-friendly templates** and **easy-to-use calendars**. However, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges.
- **Users say** that ModMed's customer support is notably efficient, with many highlighting the **swift response times** and helpfulness of the support team. In contrast, athenaOne has received mixed feedback regarding support quality, with some users expressing a desire for improvements.
- **Reviewers mention** that athenaOne's integration of EHR and practice management into one system is a game-changer for busy practices, particularly in mental health. Users find the **ambient note feature** particularly beneficial for streamlining documentation.
- **According to recent user feedback** , ModMed's updates have made the platform more **user-friendly** , especially with features like **patient chat options**. This contrasts with athenaOne, where some users feel the platform has more features than necessary for smaller clinics.
- **G2 reviewers highlight** that while athenaOne has strong capabilities in areas like **billing automation** , ModMed outperforms in critical areas such as **clinical documentation** and **interoperability** , making it a more robust choice for practices looking for comprehensive solutions.



| | ModMed | athenaOne | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 330 | 112 | 
| **Largest Market Segment** | Small-Business (60.7% of reviews) | Small-Business (44.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ModMed

Pros:
- Ease of Use (166 reviews)
- Efficiency (121 reviews)

Cons:
- Poor System Functionality (27 reviews)
- Missing Features (26 reviews)

### athenaOne

Pros:
- Ease of Use (5 reviews)
- Features (5 reviews)

Cons:
- Inadequate Reporting (3 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | ModMed | athenaOne | 
|---|---|---|
  | **Meets Requirements** | 9.0 (83 reviews) | 7.8 (87 reviews) | 
  | **Ease of Use** | 8.9 (165 reviews) | 7.5 (87 reviews) | 
  | **Ease of Setup** | 8.4 (127 reviews) | 6.2 (28 reviews) | 
  | **Ease of Admin** | 8.3 (29 reviews) | 7.0 (21 reviews) | 
  | **Quality of Support** | 8.6 (81 reviews) | 7.2 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (29 reviews) | 7.3 (21 reviews) | 
  | **Product Direction (% positive)** | 9.7 (77 reviews) | 6.5 (83 reviews) | 

---
## Pricing

### ModMed

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### athenaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Collaboration

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Modules** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Communication

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Health Care Messages** | Not enough data | Not enough data | 
| **Alarms** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Telephone** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Patient Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Patient Retention** | Not enough data | Not enough data | 
| **CDI (Clinical Document Improvement)** | Not enough data | Not enough data | 

#### Operations

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | Not enough data | 

### Value-Based Performance Management Analytics

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | 8.5/10 | 8 |

#### Data Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | 
| **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | 
| **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | 

### Population Health Management

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Data Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Knowledge Share - Population Health Management** | Not enough data | Not enough data | 
| **Data aggregator - Population Health Management** | Not enough data | Not enough data | 
| **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | 

#### Care Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Patient Engagement - Population Health Management** | Not enough data | Not enough data | 
| **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | 
| **Health Care Planning - Population Health Management** | Not enough data | Not enough data | 

#### Agentic AI - Population Health Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | 8.0/10 | 16 |

#### Administrative

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | 

#### Processes

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | 8.3/10 | 18 |
| **athenaOne** | 8.8/10 | 12 |

#### Clinical

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | 8.8 (17 reviews) | 8.9 (11 reviews) | 
| **Software Integrations - Revenue Cycle Management (RCM)** | 8.9 (17 reviews) | 8.9 (12 reviews) | 
| **Task Automation - Revenue Cycle Management (RCM)** | 8.0 (17 reviews) | 9.0 (12 reviews) | 

#### Financial

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | 7.9 (17 reviews) | 9.0 (12 reviews) | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | 8.1 (17 reviews) | 8.5 (12 reviews) | 
| **Claims Management - Revenue Cycle Management (RCM)** | 7.8 (17 reviews) | 8.3 (12 reviews) | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | 8.8/10 | 12 |

#### Efficiency 

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (11 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.2 (10 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.3 (11 reviews) | 

#### Accuracy

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 8.5 (12 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.0 (12 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | 

### Clinical Documentation

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Operations

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Workflow Optimization - Clinical Documentation** | Not enough data | Not enough data | 
| **EHR Integration - Clinical Documentation** | Not enough data | Not enough data | 
| **Clinical Communication - Clinical Documentation** | Not enough data | Not enough data | 
| **Transcription Automation - Clinical Documentation** | Not enough data | Not enough data | 
| **CDI Training - Clinical Documentation** | Not enough data | Not enough data | 
| **Clinical Data Exchange - Clinical Documentation** | Not enough data | Not enough data | 
| **Document Access - Clinical Documentation** | Not enough data | Not enough data | 
| **Digitization - Clinical Documentation** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ModMed | athenaOne | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | 7.4/10 | 6 |

#### Data Collection

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Patient Data Management - Patient Case Management** | Not enough data | 6.7 (6 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Utilization Management - Patient Case Management** | Not enough data | 7.2 (6 reviews) | 

### Medical Transcription

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Voice

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Dictation** | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | Not enough data | 
| **Language and Learning Technology** | Not enough data | Not enough data | 

#### Transcript

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Synchronous Text Editing** | Not enough data | Not enough data | 
| **Transcription Review** | Not enough data | Not enough data | 
| **EHR Import** | Not enough data | Not enough data | 
| **Interactive Editing** | Not enough data | Not enough data | 
| **Medical Terminology Database** | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | 9.0/10 | 52 |
| **athenaOne** | 8.1/10 | 23 |

#### Clinical Workflow Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Multiple Medical Provider Access** | 9.3 (49 reviews) | 8.6 (22 reviews) | 
| **Ancillary Care Provider Access** | 8.4 (43 reviews) | 7.9 (19 reviews) | 
| **Meaningful Use Reporting** | 8.9 (49 reviews) | 7.7 (20 reviews) | 
| **Clinical Documentation** | 9.2 (49 reviews) | 8.0 (22 reviews) | 

#### Patient Health Information Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **ePHI Storage** | 9.2 (50 reviews) | 8.9 (22 reviews) | 
| **Interoperability** | 9.0 (48 reviews) | 7.8 (20 reviews) | 
| **Patient Workflow Management** | 8.9 (50 reviews) | 8.1 (21 reviews) | 

#### Agentic AI - EHR

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | 8.3/10 | 22 |
| **athenaOne** | N/A | N/A |

#### Patient-Centered Functions

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Online Presence Management** | 8.7 (22 reviews) | Not enough data | 
| **Patient Feedback Management** | 8.3 (22 reviews) | Not enough data | 
| **Patient Portal** | 8.0 (22 reviews) | Not enough data | 
| **Patient Communications** | 8.0 (22 reviews) | Not enough data | 
| **Integration with Wearables** | 7.6 (21 reviews) | Not enough data | 

#### Operations

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Workflow Management** | 8.3 (22 reviews) | Not enough data | 
| **Interoperability** | 8.8 (22 reviews) | Not enough data | 
| **Digital Intake Forms** | 8.8 (22 reviews) | Not enough data | 
| **Engagement Measuring** | 8.2 (22 reviews) | Not enough data | 
| **Patient Satisfaction Management** | 7.8 (22 reviews) | Not enough data | 
| **EHR Integration** | 8.8 (21 reviews) | Not enough data | 
| **IPC Systems Integration** | 8.7 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | ModMed | athenaOne | 
|---|---|---|
| **AI Text Summarization** | 7.7 (10 reviews) | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | 8.8/10 | 26 |
| **athenaOne** | N/A | N/A |

#### Operations Management

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Administrative Processes** | 8.8 (26 reviews) | Not enough data | 
| **Back Office Processes** | 8.8 (26 reviews) | Not enough data | 
| **Workflow Coordination** | 8.7 (26 reviews) | Not enough data | 
| **Practice Specialty Support** | 8.5 (26 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Integration with EHRs** | 9.0 (26 reviews) | Not enough data | 
| **Compliance** | 9.1 (26 reviews) | Not enough data | 
| **Integration with Billing Software** | 8.8 (25 reviews) | Not enough data | 
| **Patient Information Management** | 8.8 (26 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | 9.1/10 | 11 |
| **athenaOne** | N/A | N/A |

#### Technology

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Telecommunications** | 8.8 (11 reviews) | Not enough data | 
| **Low Bandwidth Support** | 8.3 (11 reviews) | Not enough data | 
| **EHR Integration** | 9.2 (11 reviews) | Not enough data | 

#### Administration

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Practice Branding** | 9.1 (11 reviews) | Not enough data | 
| **Practice Specific** | 9.5 (11 reviews) | Not enough data | 
| **Charting And Documentation** | 8.8 (11 reviews) | Not enough data | 

#### Compliance

| Feature | ModMed | athenaOne | 
|---|---|---|
| **HIPAA Compliance** | 9.5 (11 reviews) | Not enough data | 
| **State Regulation Compliance** | 9.5 (11 reviews) | Not enough data | 

### Medical Coding

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Computer-Assisted Coding - Medical Coding

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Auto Coding** | Not enough data | Not enough data | 
| **Codebase Updates** | Not enough data | Not enough data | 
| **Code Lookup** | Not enough data | Not enough data | 
| **Error Checking** | Not enough data | Not enough data | 
| **AI Assistance** | Not enough data | Not enough data | 

#### Admin and Tech Workflows - Medical Coding

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Compliance Control** | Not enough data | Not enough data | 
| **Reporting & Auditing** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **ModMed** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | ModMed | athenaOne | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [EHR Software](https://www.g2.com/categories/ehr), [Medical Billing Software](https://www.g2.com/categories/medical-billing)

**Unique to ModMed (5):** [Medical Transcription Software](https://www.g2.com/categories/medical-transcription), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Medical Coding Software](https://www.g2.com/categories/medical-coding)

**Unique to athenaOne (5):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ModMed | athenaOne | 
|---|---|---|
| **Small-Business** | 60.7% | 44.1% | 
| **Mid-Market** | 36.8% | 36.0% | 
| **Enterprise** | 2.5% | 19.8% | 

### By Industry

#### ModMed

- **Medical Practice:** 56.8%
- **Hospital & Health Care:** 24.5%
- **Health, Wellness and Fitness:** 7.1%
- **Accounting:** 4.6%
- **Alternative Medicine:** 0.8%
- **Cosmetics:** 0.8%
- **Financial Services:** 0.8%
- **Plastics:** 0.8%
- **Government Administration:** 0.4%
- **Medical Devices:** 0.4%
- **Other:** 2.9%

#### athenaOne

- **Hospital & Health Care:** 54.1%
- **Medical Practice:** 28.8%
- **Health, Wellness and Fitness:** 5.4%
- **Information Technology and Services:** 1.8%
- **Individual & Family Services:** 1.8%
- **Alternative Medicine:** 1.8%
- **Research:** 0.9%
- **Public Safety:** 0.9%
- **Public Relations and Communications:** 0.9%
- **Management Consulting:** 0.9%
- **Other:** 2.7%

---
## Alternatives

### Alternatives to ModMed

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews)

### Alternatives to athenaOne

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

---
## Top Discussions

### ModMed

- Title: [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) — 1 comment
  > **Top comment:** "We are currently using Mod Med for our EMR"
- Title: [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) — 1 comment
  > **Top comment:** "It is an automated billing service with limited customer service."

### athenaOne

- Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment
  > **Top comment:** "Athena is not a clearing house. Athena is a billing software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/modmed-vs-athenaone)