--- title: ModMed Reviews meta_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-07-23' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. (166 reviews) - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. (121 reviews) - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. (68 reviews) - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. (59 reviews) - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. (27 reviews) - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. (26 reviews) - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. (24 reviews) - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. (24 reviews) - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. (22 reviews) - Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. satisfied user **Rating:** 5.0/5.0 stars **Reviewed by:** Hillary G. | Medical Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** streamlined, efficient, user-friendly workflows **What do you dislike about ModMed?** the cost of using the software and add-on services **What problems is ModMed solving and how is that benefiting you?** billing and payments, writing **Official Response from Tiffany Keenan:** > Thank you for sharing, Hillary. We value your feedback. ### 2. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Userability - was very easy to learn and teach **What do you dislike about ModMed?** length of notes, inability to re-open my own notes **What problems is ModMed solving and how is that benefiting you?** OfficeFlow updates **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 3. Plastic Surgery ModMed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Having the EHR and the PM integrated makes billing and taking care of patients ewasy. **What do you dislike about ModMed?** The analytics is extensive, but very cumbersome to use a nd create reports. **What problems is ModMed solving and how is that benefiting you?** Modmed has made keeping everything about each patient in same record including the financials, billing etc, Has a good quoting tool to use within a cosmetic practice. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 4. it's great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** It is easy to use. Very user friendly. Everything is in one spot. **What do you dislike about ModMed?** it's hard to get ahold of customer service. Everything is very costly, very service is an extra charge. **What problems is ModMed solving and how is that benefiting you?** I utilize modmed for several different dermatology offices. I would like to have Mod med opened for different URLs at the same time. **Official Response from Tiffany Keenan:** > Thank you! We appreciate you taking the time to leave us a review. ### 5. Great for Dermatology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** We love the streamlined efficiency of an all in one platform. **What do you dislike about ModMed?** The cost is the only downside for us. Some aspects are competitive and others are difficult to afford. **What problems is ModMed solving and how is that benefiting you?** ModMed is a great all in one platform. We love that we can do all aspects of our patient care within one system. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 6. 120 Practice Locations Day to Day Operation Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The capabilty to be able to customize not only from an admin side but a user/provider perspective. **What do you dislike about ModMed?** That some features are only solutions for smaller practices and not enterprise solutions. For example the fee schedule default we have multiple business units and multiple fee schedules based on business unit. **What problems is ModMed solving and how is that benefiting you?** Simplifying documentation **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 7. It has been a lot of long years with MODMED **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** It is usually easy to navigate except for the multiple number of clicks required **What do you dislike about ModMed?** So hard to get things added or removed.. **What problems is ModMed solving and how is that benefiting you?** I cannot think of one on the spot. I feel like every time I send in a case, I sometimes never get an answer and never resolved **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to leave us a review. ### 8. my experience has been nothing but amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The upside of mod med is it being easy to use **What do you dislike about ModMed?** the thing i dislike about mod med, not being able to access certain things without having to send an email . **What problems is ModMed solving and how is that benefiting you?** having a fast exam time while seeing at lease 130 patients a day **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for sharing. ### 9. Lots of functionality and options, needs better training. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Analytics and automated coding with explantions. **What do you dislike about ModMed?** Multiple areas with tasks and notifications- can get lost. **What problems is ModMed solving and how is that benefiting you?** Allows messages/tasks to be taken care of by any location-- helps ease the triage burden from one group of technicians based on location to any technician that is available. **Official Response from Tiffany Keenan:** > Thank you for sharing! We appreciate your feedback. ### 10. It's good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Modmed is Fairly intuitive to use, and the ease to find patients is good. Our rep is pretty attentive to our questions. **What do you dislike about ModMed?** The reporting is slow and clunky. Also, I need better work flow around Orders. **What problems is ModMed solving and how is that benefiting you?** Intercommunication between the PM System and EHR **Official Response from Tiffany Keenan:** > Thank you for sharing. We are always looking to improve our product experience and your feedback is helpful. ### 11. Mod med is very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** I like the fact that the iPad is intergrated into Modmed. It makes it more efficient. **What do you dislike about ModMed?** Modmed U is a little bit confusing and could be more user friendly. **What problems is ModMed solving and how is that benefiting you?** The use of patient information and access to documents are easier for the physician. **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and your feedback is helpful to improve our product experience. Thank you for your review. ### 12. Integrates with everything **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** We have been able to use a lot of other solutions to help make us more efficent, integration has been great. **What do you dislike about ModMed?** Wish we had more time with the solutions team! **What problems is ModMed solving and how is that benefiting you?** It's an all in one, practice management and EHR. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 13. Average Product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Customer Service is helpful - better to call as oppesed to entering a ticket in email **What do you dislike about ModMed?** Often times the issue is resolved before I get a response from Mod Med **What problems is ModMed solving and how is that benefiting you?** Assisting in setting up the telemed through Klara **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to leave us a review. ### 14. Great program! Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Very User friendly and easy to navigate! **What do you dislike about ModMed?** I have no complaintsa about ModMed, I have not found any dislikes! **What problems is ModMed solving and how is that benefiting you?** ModMed serves every purpose we have and it benefits us in every way with our practice **Official Response from Tiffany Keenan:** > Thank you! We appreciate the positive comment. ### 15. Mod Med Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** The ease of maintenance duu to cloud based hosting. Ease of use. **What do you dislike about ModMed?** Support department could use improvement in responsivness and expertise. **What problems is ModMed solving and how is that benefiting you?** The need for a simple EHR system and the ease of use for employees. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 16. There are some parts of modmed that are great but there are so many extra clicks **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Transparency of tasks. Protocols are fabulous!!!! **What do you dislike about ModMed?** Any lyrics scan be improved! Patient portal messaging should be more transparent and able to filter messages by provider and or reason for message. **What problems is ModMed solving and how is that benefiting you?** Not applicable **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for your feedback. ### 17. We love ModMed at our practice. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Modmed pay and the other integrative features have been wonderful. **What do you dislike about ModMed?** The report feature in analytics could use some updating to make it easier and more user friendly. **What problems is ModMed solving and how is that benefiting you?** Combing EHR and practice management. **Official Response from Tiffany Keenan:** > Thank you! We value your feedback. ### 18. Great EMR system if you like specifics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** The system that is specific for specialties. **What do you dislike about ModMed?** Some minor flow effeciencies that hopefully will change with time and updates. **What problems is ModMed solving and how is that benefiting you?** Its a one system for all of your EHR, reporting, and patient care. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you for your review! ### 19. ModMed Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Taking customer feedback into account for development **What do you dislike about ModMed?** Support can be untrusting of the users and their ability vs understanding the broken pieces of the system. **What problems is ModMed solving and how is that benefiting you?** EHR and patient payment. Communication to patients. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 20. Satisfied OBGYN practice user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Open to making changes to help the office become better at what they do. **What do you dislike about ModMed?** The number of clicks that it takes to move arount **What problems is ModMed solving and how is that benefiting you?** More help with claim denial. Financial dasshboard **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 21. Cutting edge and always improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** They are always implementing improvements and they seek out users input. **What do you dislike about ModMed?** The practice management side is not as robust and cutting edge as the EHR side. **What problems is ModMed solving and how is that benefiting you?** Better EHR than most **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you for leaving us a review. ### 22. Awesome for Ortho/Pain/Podiatry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** I love the convenience of accessing Mod Med. **What do you dislike about ModMed?** Order Log management can be a nightmare. We need more customizable fields for filtering. **What problems is ModMed solving and how is that benefiting you?** Mod Med is streamlining our office visit documentation. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 23. Modernizing Medicine and Dermatology Practice **Rating:** 3.5/5.0 stars **Reviewed by:** John B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about ModMed?** Easy to use, pleasing user interface, forward-thinking with great potential. I like the concept of AI scribing with structured data usage the best. **What do you dislike about ModMed?** 1. Customer support - our client success representative never seems to be consistent in their role and they do not interact with my practice to be helpful 2. Implemented features tend to have kinks in them 3. expensive 4. not customizable by the user - have to depend on ModMed medical directors' approval and based a lot on the popularity vote of the ModMed user community. Not adequately flexible for varied practices. 5. missing key functionality such as Klara's inability to process patient registration information directly into PM, scanning of patient's ID and insurance cards with capture of the demographic information into PM, lack of direct posting of Google reviews, lack of flexibility of ModMed Pay to allow surcharges and tips **What problems is ModMed solving and how is that benefiting you?** ModMed has not solved the frictions holding me back from adding PM. See my comments above **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention. ### 24. Clinical coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** So efficient, easy to navigate. Always improving **What do you dislike about ModMed?** The patient messages communication- we have to purchase outside for example Klara **What problems is ModMed solving and how is that benefiting you?** Integrating with labs and other medical companies helps so much **Official Response from Tiffany Keenan:** > Thank you for sharing! We appreciate your review. ### 25. MM is user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Ease of use for staff and doctors. Great customer support **What do you dislike about ModMed?** iPad and computer views are different and the computer is not as easy to use **What problems is ModMed solving and how is that benefiting you?** All of them. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 26. Will always get a solution but may take a couple different times trying **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** The ease of finding solutions to problems **What do you dislike about ModMed?** Sometimes cases created take more than once to get to a solution **What problems is ModMed solving and how is that benefiting you?** correcting problems with scheduling and placement of provider information **Official Response from Tiffany Keenan:** > Thank you for your review. We appreciate your feedback. ### 27. Great stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Ease of user administration for IT staff and business admins. **What do you dislike about ModMed?** What do you dislike about ModMed? NOTHING. It is great. **What problems is ModMed solving and how is that benefiting you?** Better customization of reporting, filters over everything **Official Response from Tiffany Keenan:** > Thank you! We appreciate the positive comment. ### 28. working with MMPM has been the best experience for our practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Havving an all in one system is a game changer. **What do you dislike about ModMed?** Inventory module could use some updating, especially ordering. **What problems is ModMed solving and how is that benefiting you?** Having everything in one system has been very helpful. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 29. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Devon H. | Certified Dermatology Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ModMed?** User friendly and makes it simple to document complex visits **What do you dislike about ModMed?** It will keep information and carry it over from one patient to another (LOT #'s) **What problems is ModMed solving and how is that benefiting you?** Not solving any but it makes my job easier! **Official Response from Tiffany Keenan:** > Thank you, Devon! We appreciate the positive comment. ### 30. Good EHR for photos **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Love the image capacity. Derm rashes and cosmetics are easy to chart. **What do you dislike about ModMed?** Support can be difficult when we have had problems in the past. **What problems is ModMed solving and how is that benefiting you?** Good documentation **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 31. simplify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** just streamline everthing in our pratice.. **What do you dislike about ModMed?** no analytic for staff productivity. would be helpful to have. **What problems is ModMed solving and how is that benefiting you?** Just strealining our process and make everyone job easier.. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 32. User Friendly EHR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Very user friendly and easy to train on. **What do you dislike about ModMed?** Can take a while for tickets to be resolved. **What problems is ModMed solving and how is that benefiting you?** integrating with Klara for easier patient engagement **Official Response from Tiffany Keenan:** > Thank you! We value your feedback. ### 33. momentum conference24 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** the flow of appointment finder & insurance verfication **What do you dislike about ModMed?** the flexibility to make changes to some of the dropdowns **What problems is ModMed solving and how is that benefiting you?** the information collected by humans **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 34. supervisor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** easy to navigate through patients chart, like importing from pharmacy for medications **What do you dislike about ModMed?** sometimes it is doing update and not working **What problems is ModMed solving and how is that benefiting you?** office flow **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 35. Good for basic but needs more robust content **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** The support and training and all involved are great to work with!! **What do you dislike about ModMed?** Limitations and difficulties getting enhancements approved. **What problems is ModMed solving and how is that benefiting you?** New procedures EUS **Official Response from Tiffany Keenan:** > Thank you for your review. We appreciate your feedback! ### 36. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** Took care of our problem right away, and fixed it. **What do you dislike about ModMed?** I liked the customer service and got a call right away **What problems is ModMed solving and how is that benefiting you?** Collect payments from patients **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 37. Clinic supervisor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** I like the single screen the best it is great **What do you dislike about ModMed?** medications need to be in alphabetical order **What problems is ModMed solving and how is that benefiting you?** clinic flow **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for your review. ### 38. AADerm in the house **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** intuitive ease of use..................... **What do you dislike about ModMed?** half developed enhancements................ **What problems is ModMed solving and how is that benefiting you?** clinical efficiencies through data analytics **Official Response from Tiffany Keenan:** > We value your feedback. Thank you for taking the time to leave us a review. ### 39. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about ModMed?** The physician note writing and billing is excellent. It saves me a lot of time. The revenue cycle management is easy to use and helpful. **What do you dislike about ModMed?** I do not like the patient-practice interface. It's been a disappointment. Patients do not like to download an app and we get a lot of complaints. The portal can be difficult to use, particularly for older patients. It also does not show all the information we would like to share. I do not like that a third party, Relatient, does all the call and text reminders and I wish we had more control and it was integrated into our modmed practice settings. Lastly, the televisit interface should have a share screen feature so we can discuss results and go over scans in real time. It's a missed opportunity for that hinders the patient experience and education. **What problems is ModMed solving and how is that benefiting you?** Allowing us to easily analyze data and compare across time. **Official Response from Tiffany Keenan:** > Thank you for bringing this to our attention. We are always looking to improve our product experience and your feedback is helpful. ### 40. Biller **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ModMed?** I feel it is ieasy to use for a new employee. The university is very helpful **What do you dislike about ModMed?** The lack of claim to stop before going out that are in the post operative period. Should be a STOP prompt when you try to save and move on by entering CPT codes. A pop up, if you will saying POST OP PERIOD ALERT. **What problems is ModMed solving and how is that benefiting you?** None that I know of at this time. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Deborah. Thank you! ### 41. Very informative & helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ModMed?** The representatives are very quick & helpful. When I don't understand their response they are very good at making the soution to the problem easier to understand. **What do you dislike about ModMed?** I have not really encountered any downsides. **What problems is ModMed solving and how is that benefiting you?** It is more or less technical issues like COB balancing & certain features in the clearing house like how to delete and insurance at the clearing house level. **Official Response from Tiffany Keenan:** > We value your feedback, Wendy! Thank you for taking the time to leave us a review. ### 42. Pleasantly surprised **Rating:** 5.0/5.0 stars **Reviewed by:** vanessa M. | Service rep, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about ModMed?** The service quality is truly exceptional, The quality is consistently outstanding, exceeding my expectations every time. **What do you dislike about ModMed?** The least healpful feature about ModMed is the "Orders" tab there is no way to get rid of those notifications they just keep accumulating. **What problems is ModMed solving and how is that benefiting you?** Saving paper **Official Response from Tiffany Keenan:** > We value your feedback, Vanessa! Thank you for taking the time to leave us a review. ### 43. ModMed PMS **Rating:** 4.5/5.0 stars **Reviewed by:** Peggie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about ModMed?** ModMed has went through many growing stages over the years and continues to grow daily. Work in Dermatology and the product has expanded to other specialties. User Friendly system. Great community chat boards to keep up with other practices and targeted staff to keep up with issues, problem, or just help new users. ModMed University provides lots of training opportunities for new users and current users wanting more information. I have worked with a few other PMS systems and MM has become a wonderful medical office product that I would and do promote. **What do you dislike about ModMed?** The analytics could use more focus - overall they are good and many different options but the upload and refresh of data is not always timely. Data pulled from different reports that should result is identical data don't always match which is very confusing and takes extra time (wastes time) to try and figure out why different results. **What problems is ModMed solving and how is that benefiting you?** I work with the PMS and EHR part of ModMed as a Biller - Developement and MMSupport are constantly working on improvements, many based off of recommendations by us users and then others by providers and some just by the staff thinking of ways to improve the system. A collaborated effort by all. If as a user you want to be involved in the changes that happen, you just need to get involved with Chat Message Boards, complete surveys and watch the changes. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Peggie. Thank you! ### 44. Expensive but have features that not all Pain Management software has. **Rating:** 3.5/5.0 stars **Reviewed by:** Jean S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about ModMed?** The clinical patform is fine. It works on an ipad or a desktop and is relatively easy to use. The program has some glitches but is very workable. The automatically generated CPT codes and charges are a blessing. (you can chage them easity if you need to.) It tracks MIPS well. They are trying harder to give some support and even gave me a credit when I pointed out how their failiures cost me money. I looked at multiple other Pain Managment EHR software vendors within the past 3 months. None measured up to Mod Med's functionality, usability and features. **What do you dislike about ModMed?** They do have functionality issues (unplanned maintence, they call it) regularly but they fix them quickly. **What problems is ModMed solving and how is that benefiting you?** It works as a EHR **Official Response from Tiffany Keenan:** > Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful. ### 45. ModMed is very user friendly. Some times it has glitches where you have to redo an entire chart. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ModMed?** Easy to use and very easy to learn...... **What do you dislike about ModMed?** The updates can be a little much........ **What problems is ModMed solving and how is that benefiting you?** I personally don't see what problems it is solving **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 46. Office review **Rating:** 4.0/5.0 stars **Reviewed by:** Paige L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about ModMed?** Love the knowledge base and ease it provides for dermatology offices **What do you dislike about ModMed?** The cost, especially when adding a provider. Also do not love the check in kiosk or the self scheduling system. My patients complain a lot about both of those **What problems is ModMed solving and how is that benefiting you?** Self scheduling **Official Response from Tiffany Keenan:** > Thank you for taking the time to leave us a review, Paige! We are always looking to improve our product experience and your feedback is helpful. ### 47. Not Bad **Rating:** 4.5/5.0 stars **Reviewed by:** tony d. | Patient's front desk support, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about ModMed?** How easy I can move around the software. **What do you dislike about ModMed?** When it lag or slow down while helping a patient. **What problems is ModMed solving and how is that benefiting you?** Billing and getting trought the patient's information. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Tony. Thank you! ### 48. Streamline Product **Rating:** 4.0/5.0 stars **Reviewed by:** Shanna S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ModMed?** The billing platform is great. Lots of ways to capture payments and track claims. **What do you dislike about ModMed?** The setup in the beginning is tedious. There are a lot of meetings and steps. And seems redundant in some areas. **What problems is ModMed solving and how is that benefiting you?** Streamlined our paperwork and consents. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Shanna. Thank you! ### 49. The best for derm **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about ModMed?** It allows me to document for anywhere with an internet connection. Very easy to learn and has the ability to costonize visits via protocols. **What do you dislike about ModMed?** Occasionally there are outages that paralyze us for hours while we work on paper and pen until fixed. These issues generally are resolved within a few hours. Also, there is no way to port k we protocols from url to url. This is a major lack of functionality that has been ignored for many years. I have had to make hundreds of protocols 3 times already. I am sick of it. This should be an easy fix. **What problems is ModMed solving and how is that benefiting you?** Allows for efficient documentation. **Official Response from Tiffany Keenan:** > Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful. ### 50. ModMed allows Physical Therapist to a Complete Objective Assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ModMed?** You can share relevant information with all health care providers on one platform. There imaging results are available prior to beginning a Physical Therapy Evaluation or Follow up session. **What do you dislike about ModMed?** There is limited data that you can write in the window for PT. If you go over the data allowed them it does not save your daily session and you can lose all data. **What problems is ModMed solving and how is that benefiting you?** Delivering safe rehab medicine You have all tests available to make decisions about treatments You share all medical information about patients with all health care providers **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+14%3A34%3A38+-0500&secure%5Bsession_id%5D=e45c7c5d-aa7c-4cfe-b3c2-e0f09a1d5894&secure%5Btoken%5D=308241e8ab7d57b8d36c1907d34d663b35b8af3af19b873da48c2602eecffba0&format=llm_user) ## ModMed Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Klara](https://www.g2.com/products/klara/reviews) - [Medsender](https://www.g2.com/products/medsender/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **AI & Automation** - Medical Terminology Recognition - Contextual Summarization - Continuous Learning & Personalization **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Clinical Documentation** - Specialty-Specific Note Templates - Conversation Capture & Clinical Note Generation **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Compliance & Security** - Audit Trails - Consent Management - HIPAA-Compliant Data Handling **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (166 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)