G2 reviewers report that ModMed excels in user support, with many users highlighting the swift and efficient customer service they receive. This is a significant advantage for practices that prioritize responsive assistance during implementation and daily operations.
Users say that Epic offers a comprehensive solution for managing patient records, with features that enhance interoperability across different systems. Reviewers appreciate its ability to facilitate smoother care transitions, making it a strong choice for larger healthcare organizations.
According to verified reviews, ModMed's recent updates have made the platform more user-friendly, with features like patient chat options receiving positive feedback. This focus on enhancing user experience is particularly appealing for smaller practices looking for modern solutions.
Reviewers mention that Epic's robust decision-support tools significantly improve clinical accuracy, which is crucial for healthcare providers aiming to enhance patient outcomes. This feature is often highlighted as a key strength in Epic's offering.
G2 reviewers indicate that while Epic has a strong presence in enterprise settings, it may struggle with configuration challenges for some users, which can impact their overall satisfaction. This is an important consideration for practices that require tailored solutions.
Users highlight that ModMed is on the cutting edge with promising new AI features in development, suggesting a forward-thinking approach that could benefit practices looking to leverage technology for improved efficiency and patient engagement.
Pricing
Entry-Level Pricing
Epic
No pricing available
ModMed
No pricing available
Free Trial
Epic
No trial information available
ModMed
No trial information available
Ratings
Meets Requirements
8.8
769
9.0
83
Ease of Use
8.1
780
8.9
165
Ease of Setup
7.1
96
8.4
127
Ease of Admin
7.7
91
8.3
29
Quality of Support
8.2
733
8.6
81
Has the product been a good partner in doing business?
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
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