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At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epic
Star Rating
(934)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EpicModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ModMed excels in user support, with many users highlighting the swift and efficient customer service they receive. This is a significant advantage for practices that prioritize responsive assistance during implementation and daily operations.
- Users say that Epic offers a comprehensive solution for managing patient records, with features that enhance interoperability across different systems. Reviewers appreciate its ability to facilitate smoother care transitions, making it a strong choice for larger healthcare organizations.
- According to verified reviews, ModMed's recent updates have made the platform more user-friendly, with features like patient chat options receiving positive feedback. This focus on enhancing user experience is particularly appealing for smaller practices looking for modern solutions.
- Reviewers mention that Epic's robust decision-support tools significantly improve clinical accuracy, which is crucial for healthcare providers aiming to enhance patient outcomes. This feature is often highlighted as a key strength in Epic's offering.
- G2 reviewers indicate that while Epic has a strong presence in enterprise settings, it may struggle with configuration challenges for some users, which can impact their overall satisfaction. This is an important consideration for practices that require tailored solutions.
- Users highlight that ModMed is on the cutting edge with promising new AI features in development, suggesting a forward-thinking approach that could benefit practices looking to leverage technology for improved efficiency and patient engagement.
Pricing
Entry-Level Pricing
Epic
No pricing availableModMed
No pricing availableFree Trial
Epic
No trial information availableModMed
No trial information availableRatings
Meets Requirements
8.8
769
9.0
81
Ease of Use
8.1
780
8.9
163
Ease of Setup
7.1
96
8.3
125
Ease of Admin
7.7
91
8.3
29
Quality of Support
8.2
733
8.6
79
Has the product been a good partner in doing business?
8.4
89
8.8
29
Product Direction (% positive)
9.0
760
9.7
75
Features by Category
Clinical
Not enough data
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Financial
Not enough data
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Clinical Workflow Management
9.1
114
9.3
49
8.9
104
8.4
43
8.9
106
8.9
49
9.0
124
9.2
48
Patient Health Information Management
9.1
106
9.2
49
8.8
101
9.0
48
8.9
119
8.8
49
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Operations
Not enough data
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Generative AI
Not enough data
7.7
10
Operations Management
8.6
18
8.8
26
8.6
19
8.8
26
8.7
22
8.7
26
8.1
20
8.5
26
Added Efficiencies
8.8
21
9.0
26
9.4
22
9.1
26
9.2
18
8.8
25
8.9
22
8.8
26
Technology
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Administration
Not enough data
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Compliance
Not enough data
9.5
11
Not enough data
9.5
11
Decision Analysis
8.6
12
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
8.0
11
Not enough data
Integration
8.5
11
Not enough data
8.2
11
Not enough data
Management
8.3
11
Not enough data
8.2
11
Not enough data
Analytics
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Epic and ModMed are categorized as EHR and Medical Practice Management
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.4%
Health, Wellness and Fitness
5.4%
Higher Education
2.2%
Mental Health Care
1.0%
Other
7.0%
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
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