ModMed Pricing Overview

I appreciate that ModMed is incredibly user-friendly and effective in addressing everyday problems I encounter in dermatology practice, which is a huge plus for me. I love how everything is centralized in one location, making it straightforward to manage different aspects of the practice, including the billing system integrated within the electronic health record (EHR). This integration streamlines operations and enhances efficiency. The support from ModMed, especially during our transition from paper charts to a digital system, was exceptional, including hands-on training in Florida and comprehensive sandbox environments, which greatly facilitated the process. Additionally, the quick resolution of issues, especially with the integration of AI in support, is commendable, demonstrating their responsive and efficient customer service. These features collectively reinforce my positive experience with ModMed over the 10+ years we have used it. Review collected by and hosted on G2.com.

There really nothing I don't like about it Review collected by and hosted on G2.com.

I like ModMed for its interactive features, which enhance the learning experience for both staff and doctors by providing a hands-on approach to understanding the platform. The previous findings feature is particularly beneficial, as it allows for easy access to historical data, streamlining workflow and enhancing decision-making. I also appreciate the sticky note functionality, which aids in efficient information management and record-keeping. The billing alerts are a valuable feature, providing timely notifications and aiding in the financial management aspect of the practice. Additionally, the protocols feature contributes to maintaining consistent and high-quality care standards across the board. These features collectively make the process of teaching ModMed more straightforward and efficient, ultimately enhancing its value and utility. Review collected by and hosted on G2.com.

After updates, ModMed introduces a lot of errors, which complicates the experience and demands additional troubleshooting. Amending notes is more difficult than it should be, which hampers efficiency. Additionally, the Klara component requires significant improvement, particularly regarding handling patient calls late at night and dealing with constant messaging issues. The initial setup of ModMed is not as straightforward as expected, adding to the initial burden of implementing the software. Review collected by and hosted on G2.com.