--- title: ModMed Reviews meta_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-07-23' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # ModMed Reviews **Vendor:** ModMed **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About ModMed At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. ## ModMed Pros & Cons **What users like:** - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. (166 reviews) - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. (121 reviews) - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. (68 reviews) - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. (59 reviews) - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. (57 reviews) - Seamless Transition (50 reviews) - Functionality Features (45 reviews) - Time-saving (43 reviews) - Users praise the **excellent customer support** of ModMed, highlighting their helpfulness and intuitive interfaces. (42 reviews) - Users value the **user-friendly interface** of ModMed, leading to increased efficiency and productivity in their practice. (40 reviews) **What users dislike:** - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. (27 reviews) - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. (26 reviews) - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. (24 reviews) - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. (24 reviews) - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. (22 reviews) - Users express frustration over **poor customer support** , struggling to resolve issues effectively and find timely assistance. (21 reviews) - Billing Issues (20 reviews) - Inefficient Workflow (20 reviews) - Limited Functionality (19 reviews) - Inefficiency (18 reviews) ## ModMed Reviews ### 1. Mod med Mediocre **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** It helps the clinical workflow posting payments **What do you dislike about ModMed?** the inability to have things fixed quickly or on first call resolution When asked about a specific feature the answer normally is" that is in the works" or " I can add that to the list" **What problems is ModMed solving and how is that benefiting you?** It is easy to have EMR and scheduling all in one place. I do like the cohesiveness of that funcitionality. Charting and creating protocals allows for ease of clinic flow **Official Response from Tiffany Keenan:** > Thank you for your review, Amanda. We are always looking to improve our product experience and your feedback is helpful. ### 2. ModMed (EMA) is a great EMR solution with room for growth! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** EMA is fairly easy to navigate on your own and patient clipboards are nice and easy to review. Klara is a great patient communication tool that we used before they were integrated and owned by EMA... love love Klara! Our patients do too. ModMed Pay is a very easy platform to use and their reporting is very easy for reconciling. **What do you dislike about ModMed?** EMA should incorporate client feedback more often in terms of making changes that would make the platform better to use for clientele. Customer support sometimes takes a long time to get back to you if they even do at all. **What problems is ModMed solving and how is that benefiting you?** Not having to utilize paper anymore. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA and Klara; thank you for your review! ### 3. Mod Med EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Very comprehensive with the ability to do dictation easily from the IPad in real time with accurate dictation. Works great with Trizetto claim processing with efficieney and timely payments. Continues to advance with technology. **What do you dislike about ModMed?** Still has programming bugs and buffering between screens can take some time **What problems is ModMed solving and how is that benefiting you?** better tracking of the patient complaint over time. ability to take photo documentation of the clinical issue is paramount and profoundly helpful. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 4. It has been so easy and fast to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Christina A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** That it's easy to learn and navigate and also that its so specific to Dermatology **What do you dislike about ModMed?** The Rx tab once you put in the rx it kicks you out of the patients rx so you cannot send it with out having to click back into it **What problems is ModMed solving and how is that benefiting you?** it allows you to be so detailed in documention so you dont miss anything, its easy to use and easy to train **Official Response from Tiffany Keenan:** > Thank you for your review. We are always looking to improve our product experience and your feedback is helpful. ### 5. Excellent experience from implementation to daily use! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** So many funtionalities to make our day to day work effortless and the continous improvements based on the needs of users. **What do you dislike about ModMed?** Sometimes change is difficult for some staff members and implementing new updates and changes can be hard for providers to use. **What problems is ModMed solving and how is that benefiting you?** We recently onboarded Klara for patient engagment and it has been a game changer. Also looking forward to enhanced fax capabilities and AI scribing! **Official Response from Tiffany Keenan:** > We're so happy you're enjoying; thank you for sharing. ### 6. Love ModMed! **Rating:** 5.0/5.0 stars **Reviewed by:** Haley H. | Integration project manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Most helpful is the lifesaver icon. So convenient to click on. **What do you dislike about ModMed?** The flag feature does not stick throughout all screens **What problems is ModMed solving and how is that benefiting you?** They are helping with organization **Official Response from Tiffany Keenan:** > Thank you, Haley! We appreciate your feedback. ### 7. SBEC Accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Krystle V. | Patient Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about ModMed?** I appreciate the user friendly set up, it is a smooth transition from other systems I've used. **What do you dislike about ModMed?** I sometimes find it difficult to navigate errors in our accounting to make corrections in some areas. **What problems is ModMed solving and how is that benefiting you?** Flow and ease to for reviewing patient care and billing cycles, mailing out statements, adjusting account charges appropriatly, and managing all patients accounts in one convieniant place. **Official Response from Tiffany Keenan:** > We value your feedback, Krystle! Thank you for taking the time to leave us a review. ### 8. Ease with Every Click **Rating:** 5.0/5.0 stars **Reviewed by:** Marie L. | Dermatologist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I love the ease of navigation with the beautiful platform **What do you dislike about ModMed?** I would like to change the color of the patients according to their ethnicity. **What problems is ModMed solving and how is that benefiting you?** Continuity of care **Official Response from Tiffany Keenan:** > We value your feedback, Marie! Thank you for taking the time to leave us a review. ### 9. Excellent EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Heather E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Our practice enjoys having the ease of use of this EHR. The single screen view is great for quick access to all of the patients information. **What do you dislike about ModMed?** I dislike that when a patient signs a form in the portal and sends it back they lose access to it. **What problems is ModMed solving and how is that benefiting you?** Our scheudling and charatig is all in one place. **Official Response from Tiffany Keenan:** > Thank you for your review, Heather. We are always looking to improve our product experience and your feedback is helpful. ### 10. Mod Med is a wonderful company that integrates so many great products that help us EVERY SINGLE DAY **Rating:** 5.0/5.0 stars **Reviewed by:** Anna A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The customer support and easy to understand interfaces **What do you dislike about ModMed?** Klara support is not my favorite, I dont like that I have to talk to a new person every single time. Give me my own person to deal with me so I dont have to re-explain things constantly **What problems is ModMed solving and how is that benefiting you?** Literally all of my problems- modmed has a solution for. **Official Response from Tiffany Keenan:** > We value your feedback, Anna! Thank you for taking the time to leave us a review. ### 11. ModMed User for 7 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** I love reports in analytics has been a huge help for the pm side of our practice. We use this daily! The modmed support team was great at being there for us when impelmenting our PM system and continue to support us as we grow. **What do you dislike about ModMed?** More customizable reports! Our practice is forever growing and we have constant changes and preferences among staff and team members. Let us make it our way :) **What problems is ModMed solving and how is that benefiting you?** We are working together now on a few different enhancements with our practice. Customizable appointment types on the EHR/ Scribe side. **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 12. Makes charting super fast **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Help make our workups faster and does not require a scribe **What do you dislike about ModMed?** The only thing we dislike is after an update, it makes it difficult to login **What problems is ModMed solving and how is that benefiting you?** We are excited to have AI scribe in the new future which will help our physicians be able to see more patients instead of charting **Official Response from Tiffany Keenan:** > Thank you for sharing, Mandy! We appreciate your feedback. ### 13. Well organized **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany B. | Medical assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ModMed?** It is simple to understand and the layout is organized. I like how some things can be auto populated and you can use "previous findings" tab to fill in notes quicker. **What do you dislike about ModMed?** Sometimes saving a note doesn't work and you have to redo the whole note. **What problems is ModMed solving and how is that benefiting you?** Mod med is beneficial because it is easy to use to record patient visits. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Brittany. Thank you! ### 14. LOVE MOD MED **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea B. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ModMed?** Mod Med has completely changed the way we run our practieve. We have become more efficient and productive on our clinical days. Going from everything being on paper charts to documenting through EMA has been a lifesaver. It is a very user friendly and easy to learn. Customer Support is always helpful whne we have questions as well. **What do you dislike about ModMed?** There are not many downsides to Mod Med. One thing we do wish it had would be spanish language due to our patient population. **What problems is ModMed solving and how is that benefiting you?** It is helping us with the amount of time we take with clinical documentation. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying Andrea; thank you for sharing. ### 15. One Step Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Shelby F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** In many EMR systems it takes many steps to accomplish one thing. In MMPM it really only takes one! the features and extra add ons are worth it! **What do you dislike about ModMed?** Analytics needs to be integrate for real time numbers **What problems is ModMed solving and how is that benefiting you?** revenue cycle management has been solved with the intergration of MMPM. **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 16. Easy to use and understand software **Rating:** 4.0/5.0 stars **Reviewed by:** Asianna A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The software being an all in one program for the office, from the front end to back end. **What do you dislike about ModMed?** The customer support is not always available to resolve issues in a timely manner. **What problems is ModMed solving and how is that benefiting you?** Constantly creating new ways to make our practice continue to run smoothly **Official Response from Tiffany Keenan:** > We appreciate your feedback, Asianna. Thank you! ### 17. I love having so many options to add to my practice. **Rating:** 4.5/5.0 stars **Reviewed by:** Miranda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** ModMed continues to roll out platforms to increase efficencies for my practice. They have support that help walk me through the processes. **What do you dislike about ModMed?** Sometimes I wish support was quicker to respond. **What problems is ModMed solving and how is that benefiting you?** Being able to streamline many of our outdated processes and become more efficent. **Official Response from Tiffany Keenan:** > Thank you for your review. We are always looking to improve our product experience and your feedback is helpful. ### 18. EMA is not overly user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** The lack paper - mostly easy to navigate **What do you dislike about ModMed?** The endless scolls of choices like anesthesia types bandage types suture types - this is lazy programing and you change it to sticky note. Yet some of the sticky notes dont stay sticky -- I have one post operative care note that I have tried to change for a year - it may go away for a time then suddenly returns **What problems is ModMed solving and how is that benefiting you?** It has solved paper but causes me exceptional longer time daily **Official Response from Danielle Corrales:** > We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful. ### 19. super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** how detail oriented it makes documentation **What do you dislike about ModMed?** That I feel as there is alot of things that out clinic arent educated enough on how to use certain tools within the app **What problems is ModMed solving and how is that benefiting you?** Its helps keep all our documents in one spot and easy acess **Official Response from Tiffany Keenan:** > Thank you for sharing, Natalie. We are always looking to improve our product experience and your feedback is helpful. ### 20. Amazing System ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I love that Mod Med is super super simplified and easy to navigate ! **What do you dislike about ModMed?** Nothing ! Mod Med is very navigatavle ! And super easy to use across the board **What problems is ModMed solving and how is that benefiting you?** Mod Med has made it super easy and accessible to provide the best care to our patients **Official Response from Tiffany Keenan:** > We're so happy you're enjoying! Thank you for sharing. ### 21. Modmed provides excellent and efficient service for patient scheduling. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ModMed?** The ease and accessibility of scheduling patients. **What do you dislike about ModMed?** Inability to delete options, making it tedious to search for locations as the locations lists gets cluttered with both old and new practice location names. **What problems is ModMed solving and how is that benefiting you?** Schedling visits with patients. **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 22. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Heather H. | Billing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** The support teams are wonderful and they are always trying to improve the system and take their customers thoughts into consideration **What do you dislike about ModMed?** Mod Med is sometimes slow to answer questions **What problems is ModMed solving and how is that benefiting you?** They are helping stream line patient experince and help with office flow **Official Response from Tiffany Keenan:** > Thank you for your review, Heather! We appreciate your feedback. ### 23. Modmed is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** evelyn c. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Modmed is easy to use and helped our practice increase our revenue by allowing us to bill better We have seen an improvement on the charting, billing and patient communication **What do you dislike about ModMed?** Nothing at all warlike everything about it **What problems is ModMed solving and how is that benefiting you?** Communication Charting Billing **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 24. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Leann B. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about ModMed?** I like to use ModMed on the iPads and have the portability but also able to get on the desktop if needed. **What do you dislike about ModMed?** Takes a while to get used to using the program at first **What problems is ModMed solving and how is that benefiting you?** Keeping track of patients and their charts **Official Response from Tiffany Keenan:** > We appreciate your feedback, Leann. Thank you! ### 25. Appointment flow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** I like that you are able to see the patients coming in at a glance. Easy to see who is in the lobbhy with the pictures taken. Easy to see where the patient is throught the process of their visit. **What do you dislike about ModMed?** Wish the reports were able to subtotal so when running you could have a glance at what the providers do all on one report. **What problems is ModMed solving and how is that benefiting you?** Helps with charting for the assistants. Not as time consuming **Official Response from Tiffany Keenan:** > We appreciate your feedback. Thank you! ### 26. ModMed UYrology User **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** I love that you an inport medications from the pharmacy to the patients chart for reconciliation. **What do you dislike about ModMed?** I dislike how much we have struggled with interfaces. **What problems is ModMed solving and how is that benefiting you?** We have been able to more efficiently update patient medical records. **Official Response from Tiffany Keenan:** > We always aim to deliver a great experience and you're feedback is helpful. Thank you for your review. ### 27. Efficient Product **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Easy to learn and navigate. New staff are able to learn quickly. **What do you dislike about ModMed?** Changes to previous updated information when there is an update **What problems is ModMed solving and how is that benefiting you?** It keeps all the records of the patient in every aspect of the practic. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Sharon. Thank you! ### 28. User Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about ModMed?** That I can do my documentation accurately without the need for a scribe **What do you dislike about ModMed?** Filling out patient chart often requires a lot of clicks **What problems is ModMed solving and how is that benefiting you?** Integration with billing is making it easier to chart and not have toi bill separately **Official Response from Tiffany Keenan:** > We value your feedback! Thank you for taking the time to leave us a review. ### 29. Modmed helps me help patients more efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** sara l. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** easy to train my new hires, seemless communication with patient inquiries **What do you dislike about ModMed?** the fetching gets tiresome, need a radial button that converts plus cylider to minus cylinder **What problems is ModMed solving and how is that benefiting you?** integration with ordering platforms is much needed **Official Response from Tiffany Keenan:** > We value your feedback, Sara! Thank you for your review. ### 30. Very helpful and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** user friendly and patient info set up!!! **What do you dislike about ModMed?** That we do not have the PM side and it makes it difficult **What problems is ModMed solving and how is that benefiting you?** I have a provider with an issue we are meeting with this weekend **Official Response from Tiffany Keenan:** > We value your feedback, Jen! Thank you for taking the time to leave us a review. ### 31. Modmed has been easy to use compared to previous EMRs **Rating:** 4.0/5.0 stars **Reviewed by:** Angie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** It is easy to use compared to previous EMR i have used in the past **What do you dislike about ModMed?** There is so much still to learn everyday **What problems is ModMed solving and how is that benefiting you?** mod med is helping in entering past health medical informaion **Official Response from Tiffany Keenan:** > We value your feedback, Angie! Thank you for taking the time to leave us a review. ### 32. good and bad **Rating:** 3.5/5.0 stars **Reviewed by:** Loretta D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** I love that Modmed has a robust offering of capabilities. **What do you dislike about ModMed?** I don't think they do a very good job at training/teaching how to use much of what is available. **What problems is ModMed solving and how is that benefiting you?** patient flow works well **Official Response from Tiffany Keenan:** > Thank you for your review. We are always looking to improve our product experience and your feedback is helpful. ### 33. ModMed is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay P. | LPN, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ModMed?** I have used ModMed at two different practices. I love how user friendly it is! **What do you dislike about ModMed?** I see no downsides to ModMed. It is great! **What problems is ModMed solving and how is that benefiting you?** ModMed has helped our practice implement a more user-friendly and streamlined EHR. **Official Response from Tiffany Keenan:** > Thank you, Lindsay! We appreciate the positive comment. ### 34. Beat system EVER **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Using the system is very easy to learn! Then system is extreamly user friendly. **What do you dislike about ModMed?** The statement - precollections tabs need work! **What problems is ModMed solving and how is that benefiting you?** We are working on stsements it will save money and time **Official Response from Tiffany Keenan:** > Thank you, Melissa! We appreciate the positive comment. ### 35. We are started out in the Beta program with Mod Med EMA system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about ModMed?** Its very user friendly, and directs you to the next step **What do you dislike about ModMed?** Sometimes the mod med support ask for screen shots and that isnt possible **What problems is ModMed solving and how is that benefiting you?** They are now doing our billing . **Official Response from Tiffany Keenan:** > Thank you for your review! We are always looking to improve our product experience and your feedback is helpful. ### 36. I have had great experience with Modmed and the help it provides. **Rating:** 4.0/5.0 stars **Reviewed by:** Eulalia P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** That there is people that can help with my needs or problems. **What do you dislike about ModMed?** That it freezes alot and it is slow many times of the week. **What problems is ModMed solving and how is that benefiting you?** How to assist patients with modmed. **Official Response from Tiffany Keenan:** > We appreciate your feedback, Eulalia. Thank you for taking the time to leave us a review. ### 37. easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** monica d. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Analytics works best when working on reports **What do you dislike about ModMed?** posting of payments are usually posted incorrectly **What problems is ModMed solving and how is that benefiting you?** when it does not go down (trizetto) it helps the front desk with insurance verifications **Official Response from Tiffany Keenan:** > Thank you for your review, Monica. We are always looking to improve our product experience and your feedback is helpful. ### 38. Billing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Dalia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** how easy and efficient it is to get any job done **What do you dislike about ModMed?** i think it can be more report efficient when we are running ar. **What problems is ModMed solving and how is that benefiting you?** setting upm Auto pay **Official Response from Tiffany Keenan:** > We appreciate your feedback, Dalia. Thank you! ### 39. Longterm User **Rating:** 4.5/5.0 stars **Reviewed by:** Cheryl M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ModMed?** Support and staff are always pleasant. gMed is user friendly and very easy to learn. Modmed has a great implementation process. If you are not ready to go live on your estimated date normally it will be because of the user not completing their homework. **What do you dislike about ModMed?** The time it takes to make program changes that could benefit the system and users **What problems is ModMed solving and how is that benefiting you?** Less interfaces. I like using one system for scheduling, billing, portal, credit card payments, clearinghouse. **Official Response from Tiffany Keenan:** > We value your feedback, Cheryl! Thank you for taking the time to leave us a review. ### 40. Dermatology experience **Rating:** 5.0/5.0 stars **Reviewed by:** shannen v. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** I love the interopabtility. We utilize it both for practice management and emr **What do you dislike about ModMed?** hmmm....nothing. It is very usefull from front office to back office **What problems is ModMed solving and how is that benefiting you?** Scheduling ease. Pathology tracking **Official Response from Tiffany Keenan:** > We're so happy you're enjoying EMA; thank you for sharing. ### 41. First time at Modmed conference. Looking forward to to learning more about the system **Rating:** 5.0/5.0 stars **Reviewed by:** Jill T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Access on an ipad, small and compact especially in small exam rooms **What do you dislike about ModMed?** Finding correct wording for certain procedure in derm. **What problems is ModMed solving and how is that benefiting you?** Helping in mapping patient bodies in Derm **Official Response from Tiffany Keenan:** > We value your feedback, Jill! Thank you for taking the time to leave us a review. ### 42. modmed review **Rating:** 4.0/5.0 stars **Reviewed by:** alexa n. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** great way to manage patient flow and make appointments, easy system to train new employees on. **What do you dislike about ModMed?** could use more intergration with other apps **What problems is ModMed solving and how is that benefiting you?** schedule flow for appts **Official Response from Danielle Corrales:** > Thank you for sharing your thoughts, Alexa. We value your feedback. ### 43. Fast and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** ease of use, customer support, service has good follow through **What do you dislike about ModMed?** Slowness when running analytic reports and **What problems is ModMed solving and how is that benefiting you?** Working on making the user experience better by utilizing AI **Official Response from Tiffany Keenan:** > We appreciate your feedback, Michelle. Thank you! ### 44. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Belinda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ModMed?** Our representative Trish is always available. The providers find Modernizing Medicine is easy to utilize. **What do you dislike about ModMed?** The reporting can be somewhat cumbersome. **What problems is ModMed solving and how is that benefiting you?** Scheduling, revenue cycle, billing **Official Response from Tiffany Keenan:** > We appreciate your feedback, Belinda. Thank you for your review! ### 45. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** lisa w. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Ability to work remote, ease of use, user friendly **What do you dislike about ModMed?** slow analytics loading and time between refreshing date **What problems is ModMed solving and how is that benefiting you?** speed of claim submission, and posting of payments **Official Response from Tiffany Keenan:** > We value your feedback, Lisa. Thank you! ### 46. They are trying hard **Rating:** 3.5/5.0 stars **Reviewed by:** Ginny F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Learning the charting part of the system was easy **What do you dislike about ModMed?** There are alot of things that we have to wait for enhancements for **What problems is ModMed solving and how is that benefiting you?** Cheaper charting option **Official Response from Tiffany Keenan:** > We appreciate your feedback, Ginny. Thank you for your review. ### 47. Just started using it about 9 months ago **Rating:** 5.0/5.0 stars **Reviewed by:** Holly D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Easy to learn and different modules for specialties **What do you dislike about ModMed?** would like to have the ability to run reports **What problems is ModMed solving and how is that benefiting you?** Ease of use and training new employees. **Official Response from Tiffany Keenan:** > Thank you, Holly. We appreciate your feedback. ### 48. They are great **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** Ease if use. Capters an exhaustive amount of information. **What do you dislike about ModMed?** Sometimes response time to issues is long. **What problems is ModMed solving and how is that benefiting you?** Information control ans ease of retrieving information **Official Response from Tiffany Keenan:** > We value your feedback, Dan! Thank you for taking the time to leave us a review. ### 49. clinic administrator **Rating:** 5.0/5.0 stars **Reviewed by:** candess c. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about ModMed?** organized in the classes i have had so far today **What do you dislike about ModMed?** when our testing machines do not connect **What problems is ModMed solving and how is that benefiting you?** they are advancing their system constantly **Official Response from Tiffany Keenan:** > Thank you, Candess! We appreciate your feedback. ### 50. User friendly software for registration, scheduling, documentation and Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle A. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about ModMed?** Very easy to learn to use and navigate. Training new staff is easy. Customer Support is always timely. I am an all day every day user both in the day to day as well as admin functions. **What do you dislike about ModMed?** The lack of integration to Vision Plans and being able to file claims from it - Trizetto. Would like a little more flexibility in template builds **What problems is ModMed solving and how is that benefiting you?** The are working on the process flow of obtaining documents needed in the ASC chart from the Mod Med Ema chart. The CCD functionality was failing regularly so creating a workflow in the ASC to auto pull these documents has made the workflow for the ASC so much easier and has reduced office technician time creating the CCD files to send. **Official Response from Tiffany Keenan:** > We value your feedback, Michelle! Thank you for taking the time to leave us a review. ## ModMed Discussions - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [View ModMed pricing details and edition comparison](https://www.g2.com/products/modmed/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+13%3A34%3A01+-0500&secure%5Bsession_id%5D=d7cc642a-ad52-4edd-bc0f-e62b24aef83c&secure%5Btoken%5D=bbf25ddff8d0401ca2a078f72e0b580105459674fd515bc1727048d95c21d6f8&format=llm_user) ## ModMed Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Klara](https://www.g2.com/products/klara/reviews) - [Medsender](https://www.g2.com/products/medsender/reviews) ## ModMed Features **Collaboration** - Modules - Scheduling - Reporting **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Voice** - Dictation - Voice Files - Language and Learning Technology **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **AI & Automation** - Medical Terminology Recognition - Contextual Summarization - Continuous Learning & Personalization **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Transcript** - Synchronous Text Editing - Transcription Review - EHR Import - Interactive Editing - Medical Terminology Database **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Clinical Documentation** - Specialty-Specific Note Templates - Conversation Capture & Clinical Note Generation **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Compliance & Security** - Audit Trails - Consent Management - HIPAA-Compliant Data Handling **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top ModMed Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - 3.7/5.0 (166 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)