G2 reviewers report that ModMed excels in overall user satisfaction, boasting a significantly higher G2 Score compared to NextGen Healthcare EHR. Users appreciate the software's user-friendly updates and the swift customer support, which enhances their daily operations.
Users say that NextGen Healthcare EHR has made strides in support, with many noting that the improved customer service has made a positive impact on their experience. However, some still find it challenging to configure the software to meet their specific workflow needs.
Reviewers mention that ModMed's recent updates have introduced promising new features, including AI capabilities that enhance patient engagement. This innovation keeps users excited about the platform's future, setting it apart from NextGen Healthcare EHR.
According to verified reviews, NextGen Healthcare EHR is praised for its cloud-based accessibility and ease of setup, making it a good choice for practices looking for a straightforward implementation process. Users find it easy to train new staff on the system.
G2 reviewers highlight that ModMed's focus on patient communication tools, such as chat options, has improved user experience significantly. This feature allows for better engagement with patients, which is a crucial aspect of modern healthcare.
Users report that while NextGen Healthcare EHR provides valuable revenue-related reports that help guide practice management, it still lags behind ModMed in overall usability and feature richness, as reflected in their respective ratings for ease of use and setup.
Pricing
Entry-Level Pricing
ModMed
No pricing available
NextGen Healthcare EHR
No pricing available
Free Trial
ModMed
No trial information available
NextGen Healthcare EHR
No trial information available
Ratings
Meets Requirements
9.0
81
7.9
123
Ease of Use
8.9
163
7.4
124
Ease of Setup
8.3
125
7.1
38
Ease of Admin
8.3
29
7.5
36
Quality of Support
8.6
79
7.3
116
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