Mapsly Reviews & Product Details

The thing I like the best about Mapsly is the way it makes checking into accounts easy. I can see all accounts in one area and it makes it easier to travel between them. Review collected by and hosted on G2.com.

Mapsly is not reliable. Often it does not reach my stops and hours properly. It often fails to load. It also sometimes says I’m nowhere near a place I am literally standing right in front of. Review collected by and hosted on G2.com.

The automation is terrific, but if I had to pick one thing that stood out, it is the Mapsly support team. I only had to tell them what I needed and they built it out. Super easy. Review collected by and hosted on G2.com.

I don't know if this was the case, but it seemed like when we went over our allotment, the automations turned off and I had to manually start them again. The challenge is that I wasn't always aware that they were off. Maybe a notification was sent out and I missed them, but that would be helpful if an email about an overage went out, but the automations stayed on. I would gladly pay overage fees in order to keep the processes flowing. Review collected by and hosted on G2.com.

Its very customisable after our workflows and the support is excellent, they even code custom functions for us. Review collected by and hosted on G2.com.

The design is somewhat confusing and the general layout can be hard to use. Review collected by and hosted on G2.com.

Prospecting tools

Route creation

Integration with Zoho our CRM system Review collected by and hosted on G2.com.

Quite buggy sometimes when trying to load accounts/routes on phone

Have had a number of bugs when it just froze and lagged multiple times Review collected by and hosted on G2.com.

It helps locate dental practices in my territory Review collected by and hosted on G2.com.

I put in names or practice titles that I know are in our system and Mapsly will have difficulty finding them. Review collected by and hosted on G2.com.

Creating territories within Mapsly is super easy! As an international organization, we've struggled in the past to find a tool that makes it easy for us to manage different criteria for different regions of the world. But...we don't have that issue with Mapsly. Also, the Mapsly team is great with their support. They made onboarding easy, and turn-around time for assistance with any questions is fast. Review collected by and hosted on G2.com.

The "Shared Map View" isn't very intuitive at first; however, Mapsly's documentation walks you through it step by step. After a few times, it becomes second nature what the process is. Review collected by and hosted on G2.com.

Their support is the best I have seen in this industry. I have my issues addressed and solved in matter of hours. They actually make you feel like you are the most important client that they have, not just some number.

There are so many features I really like. I am going to say the way it can be customized to fit any need it my favorite. We are not the typical type of company that would use a map program like this. Because we enter our request in one at a time, but this is a great program. I was able to customize it to fit our needs perfectly.

It was so easy to Implement this program up for what we needed. If I had any questions they would help me immediately. It is to customize and have multiple layers and filters. I had Mapsly programed within 1 day with the help of the support answering a few questions.

Since there is so many was to customize and filter it make is easy for easy of my users to set this up exactly how they want. It makes their time in the field go smoother. It groups their appointments for them.

The users in the field are on Mapsly all day. With syncing they have up to the date data at all times. We have tried other maps programs. This one is the best.

Mapsly integrates with Zoho seamlessly. I feel it is part of the Zoho platform and not an add on. Review collected by and hosted on G2.com.

The only thing that for us since we enter leads through out the day is that it does not sync often enough. The guys in the field have to keep refreshing the page. Review collected by and hosted on G2.com.

The integration with third-party tools is excellent—but it’s the incredible support behind it that truly sets this tool apart from anything else I’ve used. Amazing! After a quick walkthrough, I was easily able to implement the additional features I wanted, like seamless check-ins powered by AI and automation. Review collected by and hosted on G2.com.

Currently, my specific CRM doesn’t have a native integration—but their stellar support team has made connecting everything surprisingly easy. Review collected by and hosted on G2.com.

Seamless out-of-the-box integration with HubSpot. Exceptionally responsive and capable support team that can customize workflows and automations upon request. No long waits — everything gets done quickly and efficiently. Review collected by and hosted on G2.com.

The initial setup can be a bit challenging. Due to the wide range of tools and features, there’s a learning curve and it takes some time to get fully accustomed. Review collected by and hosted on G2.com.

The information about mission. I can read intructions. Review collected by and hosted on G2.com.

I would like to open the mission adresse directly in Waze. Review collected by and hosted on G2.com.