Mapsly Reviews & Product Details

Their support is the best I have seen in this industry. I have my issues addressed and solved in matter of hours. They actually make you feel like you are the most important client that they have, not just some number.

There are so many features I really like. I am going to say the way it can be customized to fit any need it my favorite. We are not the typical type of company that would use a map program like this. Because we enter our request in one at a time, but this is a great program. I was able to customize it to fit our needs perfectly.

It was so easy to Implement this program up for what we needed. If I had any questions they would help me immediately. It is to customize and have multiple layers and filters. I had Mapsly programed within 1 day with the help of the support answering a few questions.

Since there is so many was to customize and filter it make is easy for easy of my users to set this up exactly how they want. It makes their time in the field go smoother. It groups their appointments for them.

The users in the field are on Mapsly all day. With syncing they have up to the date data at all times. We have tried other maps programs. This one is the best.

Mapsly integrates with Zoho seamlessly. I feel it is part of the Zoho platform and not an add on. Review collected by and hosted on G2.com.

The only thing that for us since we enter leads through out the day is that it does not sync often enough. The guys in the field have to keep refreshing the page. Review collected by and hosted on G2.com.

The integration with third-party tools is excellent—but it’s the incredible support behind it that truly sets this tool apart from anything else I’ve used. Amazing! After a quick walkthrough, I was easily able to implement the additional features I wanted, like seamless check-ins powered by AI and automation. Review collected by and hosted on G2.com.

Currently, my specific CRM doesn’t have a native integration—but their stellar support team has made connecting everything surprisingly easy. Review collected by and hosted on G2.com.

Seamless out-of-the-box integration with HubSpot. Exceptionally responsive and capable support team that can customize workflows and automations upon request. No long waits — everything gets done quickly and efficiently. Review collected by and hosted on G2.com.

The initial setup can be a bit challenging. Due to the wide range of tools and features, there’s a learning curve and it takes some time to get fully accustomed. Review collected by and hosted on G2.com.

The information about mission. I can read intructions. Review collected by and hosted on G2.com.

I would like to open the mission adresse directly in Waze. Review collected by and hosted on G2.com.

Having all the information needed in front of you to get to where you’re going Review collected by and hosted on G2.com.

Some routing has to be redone after it created Review collected by and hosted on G2.com.

There are many different options to display data - with custom fields etc.

Very versatile - many integration options Review collected by and hosted on G2.com.

Very hard to learn on the PC webapp - not majorly versatile

Ease of use isn't that good

Does break probably once a month but the support respond fast Review collected by and hosted on G2.com.

I like being able to map different datasets for the Sales team and I like them being able to create the most efficient routes to see customers. Review collected by and hosted on G2.com.

It is a little difficult to implement a few things (automated email to send route) Review collected by and hosted on G2.com.

Is really useful for routing our engineers, easy to create routes and work out the best order in which to complete our jobs. Support team are normally really quick to respond when an issue arises. Review collected by and hosted on G2.com.

Quite frequent bugs/issues, also has an occurring issue where a job will load in the completely wrong place and you have to spend ages playing around with it to load in the correct location. Review collected by and hosted on G2.com.

the easy connection with hubspot, filters and visualisation. Customer support is fast but concise, you need to ask several questions for them to solve the matter. Review collected by and hosted on G2.com.

I dislike that it takes a while to load and it is not very easy to use Review collected by and hosted on G2.com.

Mapsly is easy to use and navigate and the convenience of connecting to our CRM is ideal. Review collected by and hosted on G2.com.

Sometimes the check-ins do not submit but it only happens when signal is bad and it is more a service issue than a Mapsly issue. Review collected by and hosted on G2.com.