# Mapsly Reviews **Vendor:** Mapsly **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.2/5.0 **Total Reviews:** 52 ## About Mapsly Mapsly is a CRM-native field sales and field service software that combines route optimization, territory management, and sales mapping for field teams. Mapsly supports multi-day and multi-user route optimization, making it ideal for growing field teams managing complex territories, overnight trips, and coordinated schedules. 🚗 Advanced Route Optimization - Multi-day, multi-user route optimization for entire teams in one run - Truck-aware navigation for commercial vehicles - Long-haul routes with overnight stops - Routing-aware calendar with travel times - Visit scenario modeling - Up to 1,000 stops per optimized route Mapsly helps field sales reps and field service teams reduce drive time, increase visit capacity, and improve route efficiency. 🗺️ Interactive Maps & Prospecting - Interactive CRM-powered map with customizable markers, labels, and pop-ups - Sales prospecting and lead mapping via local business search - Visual territory management with auto-assignment by custom criteria - 50,000+ US Census demographic layers (US only) - Weighted heat maps and isochrones - Embeddable and shareable interactive maps for teams, partners, and customer portals Teams can explore customer data on the map, identify nearby prospects, analyze territories, and share interactive maps across their organization and with partners. 📍 Field Execution & Check-In - Configurable check-ins with geofencing - Real-time location tracking and movement history - Adaptive mobile forms with conditional logic - Photo, signature, and document capture from the field - Mobile apps for iOS and Android - Real-time CRM data sync Field reps can plan routes, check in on-site, complete forms, and automatically sync activities with the CRM — eliminating manual administrative work. 🔗 CRM Integration & Data Sync Mapsly works as a CRM-native platform that synchronizes accounts, contacts, deals, tickets, and custom objects in real time. Teams can manage routes, territories, prospecting, and field visits directly on top of their CRM data. Mapsly integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Zendesk, Thryve, monday.com, Airtable, Smartsheet, and Google Sheets. ⚙️ No-Code Automation Mapsly includes a powerful no-code automation suite that triggers workflows based on location visits, form submissions, or CRM updates — helping automate field operations without engineering resources. 🔐 Enterprise-Grade Security Mapsly is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant, supporting organizations that require strong data security and regulatory compliance. 🏆 Trusted by 3,000+ Teams Worldwide Mapsly serves B2B sales operations, field service organizations, and revenue teams across industries including SaaS, automotive, pharma, real estate, retail execution, distribution, professional services, and consumer goods. 🚀 Onboarding & Support Every Mapsly subscription includes: - 24/7 live chat support - Free implementation services - Live training sessions - Custom automation built for you at no cost Mapsly is ideal for field sales teams, field service operations, and multi-location businesses that need advanced route planning, CRM-integrated mapping, territory management, and scalable field team management. ## Mapsly Pros & Cons **What users like:** - Users find Mapsly to have **exceptional ease of use** , allowing for quick and efficient location checking and functionality. (26 reviews) - Users praise the **exceptional support** from Mapsly, citing responsiveness and customizations that enhance their experience. (21 reviews) - Users appreciate the **intuitive interface** and effective CRM integration of Mapsly, enhancing their location management experience. (18 reviews) - Users highlight the **seamless integrations** with CRMs like HubSpot, significantly enhancing productivity and efficiency in field operations. (16 reviews) - Users value the **mapping capabilities** of Mapsly, enabling efficient route planning and effective data communication through geography. (16 reviews) - Customization (14 reviews) - Route Optimization (14 reviews) - Users love the **easy integrations** with platforms like HubSpot and Zoho, enhancing workflow efficiency and connectivity. (13 reviews) - Users commend the **efficiency** of Mapsly, highlighting its quick setup and seamless integration with existing systems. (12 reviews) - Route Planning (11 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring hands-on training to navigate Mapsly's complex features effectively. (12 reviews) - Users experience **mapping issues** with long loading times and redundant features that complicate the app's effectiveness. (10 reviews) - Users often face **slow performance** with Mapsly, hindering their efficiency and user experience during crucial tasks. (10 reviews) - Users experience **slow loading times** which hinder workflow, especially with unnecessary features and lack of caching on mobile. (9 reviews) - Users find the **difficult setup** process of Mapsly to be complex, requiring hands-on training and time to acclimate. (7 reviews) - Connectivity Issues (6 reviews) - Difficulty (6 reviews) - Limitations (6 reviews) - Map Issues (6 reviews) - Users find the **mobile functionality lacking** , reporting issues with usability, delays, and crashes on lower-end devices. (6 reviews) ## Mapsly Reviews ### 1. Game-Changer for Route Planning and Field Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa B. | Lead Generation and Sales Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Mapsly?** Mapsly has completely transformed how our team handles route planning. The platform’s intuitive interface and powerful optimization tools allow us to create efficient, multi-stop routes in seconds—saving hours of manual work each week. The seamless integration with our CRM (HubSpot in our case) means our data is always up-to-date, and the real-time syncing keeps our field reps aligned and productive. What really stands out is the flexibility: we can customize routes based on time windows, priorities, and territories, which has helped us reduce travel time and improve customer coverage. The support team is incredibly responsive and even helped us tailor automation workflows to match our business needs. If you're managing a field team or juggling complex logistics, Mapsly’s Route Planning is a must-have. It’s not just a tool—it’s a strategic asset. **What do you dislike about Mapsly?** Some users find the initial setup and feature navigation complex. It takes time to understand all the capabilities, especially for automation and custom workflows. **What problems is Mapsly solving and how is that benefiting you?** *Territory Overlap & Saturation Mapsly helps visualize and manage territories to avoid oversaturation and ensure balanced coverage. ### 2. Good Effective Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Bradford M. | Field Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Mapsly?** I enjoy the functionality to create the routes and efficiently access the accounts when linked to Zoho. Also being able to export new accounts through searching for a "google listed" business and having most data require be present in the account ready to go is very helpful and efficient. **What do you dislike about Mapsly?** Some things I dislike about Mapsly on occasion is the smoothness of the program. Being able to zoom in and out, click on accounts and access all information required through the linked programs is very important when out in field and operating fast paced is sometimes crucial. **What problems is Mapsly solving and how is that benefiting you?** It allows me to sometimes identify business I may have not been aware of previously. Also it is also very helpful to see all my accounts and where they are located in my territory and have a good overview of everything and identify key areas and clusters. ### 3. Robust & Feature Rich **Rating:** 4.0/5.0 stars **Reviewed by:** Davit S. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Mapsly?** Mapsly is an excellent tool that really stands out for being feature rich. It offers a wide range of functions and customizable filters that make it easy to tailor the platform to exactly what you need. The depth of its features gives you a lot of flexibility, whether you’re looking for powerful mapping, automation, or detailed filtering options. **What do you dislike about Mapsly?** The only drawback is that Mapsly can feel a bit complicated at times. With so many features, it can be difficult to find certain buttons or functions right away. **What problems is Mapsly solving and how is that benefiting you?** Mapsly makes it easy to see all my accounts in a given area without having to dig through the CRM. I can quickly visualize how far accounts are from one another, which saves time and makes planning much more efficient. ### 4. It is slow on my mobile device and only recently has improved features to better my experience **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Mapsly?** The web app is responsive and much easier to use than the mobile app. **What do you dislike about Mapsly?** This app usage has been mandated to track my progress as a contractor with the company. -On my devices, I disable GPS to save battery and increase privacy. Location services are then turned on and off as I'm using the app, which increases loading time, up to 3 minutes at times. Allowing location data to be disabled until it is required by the action being taken would be appreciated (Yes, I realize this will greatly increase loading times for check-in/check-out features). -While the map is nice sometimes, I would like there to be an option to disable it to save on loading times. I don't use the app to navigate, as I do all of that manually (yes, I actually do this manually, as many locations indicated on the maps use incorrect roads), the feature set to plan routes is redundant for my use case. -Site/Task data isn't cached on the device, so I need an active internet connection to verify driving instructions on the app. I end up screenshotting the directions to avoid opening the app needlessly. -Until recently, the app did not save my search settings for my task list, adding extra steps every time I waited for the app to open. Thank you for adding this feature. -The contracting company uses check-in/check-out features, which ask redundant/irrelevant questions. I don't know if it is easy for the customer to update these questionnaires. -Defaulting to the search function on all pop-ups and forms makes quickly loading and viewing sites on a mobile device tedious, as I have to close the keyboard so I can see more of the site data. Likewise, not having a static search bar (as opposed to having it at the top and disappearing when I scroll down) makes it difficult to search when I want to; I need to scroll back to the top to then search. Basically, I don't like the search function being the default, and when I need it, it's not easily accessible. The use of the App has become a bottleneck for my workflow operations, as many features aren't used, and loading times are prohibitively long if Location Services isn't active on the device by default. Small UI functionality makes using the App on a mobile device tedious and frustrating. Most of the issues I'm seeing are with the mobile app, **What problems is Mapsly solving and how is that benefiting you?** Saving filter data after closing the app has been a step in the right direction. ### 5. Invaluable Tool and Phenomenal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Charles C. | Regional Director - Southeast , Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** Mapsly has become an essential part of my daily workflow, helping me streamline both prospecting and travel planning. As a visual thinker, having all my data overlaid on a map makes everything more intuitive and efficient. The platform is also incredibly easy to set up and customize, and any time I run into a question, the support team is quick to respond via the chat feature. **What do you dislike about Mapsly?** We have a large volume of data in our system, which can occasionally slow things down. However, once I apply filters to exclude unnecessary information, Mapsly runs smoothly and remains highly effective. **What problems is Mapsly solving and how is that benefiting you?** Mapsly helps me visualize and organize my sales data geographically, which simplifies prospecting, route planning, and market analysis. Instead of sorting through spreadsheets or CRMs, I can quickly see where my leads and clients are located, prioritize visits, and plan efficient travel routes. This not only saves me time but also helps me focus on the highest-value opportunities. ### 6. Mapsly Review for Field Sales in the Perfume Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Babatunde Adedoja G. | Multi Category Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Mapsly?** Seamless CRM Integration: Syncs perfectly with our CRM, keeping our customer data up to date in both systems. Route Optimization: Saves me hours of manual planning every week — a big boost in sales productivity. Custom Territory Management: Helps me divide sales zones by city or region and balance rep workloads. Support & Onboarding: Mapsly’s support team helped me customize the platform to fit my sales process in the perfume industry. **What do you dislike about Mapsly?** Initial Setup Takes Time: Customizing the maps and automation flows can be complex at first. Mobile-Friendly: it is not easy to use on the go, especially with spotty internet. Data Volume: Large product or customer databases can cause minor slowdowns on lower-end devices **What problems is Mapsly solving and how is that benefiting you?** Manual route planning took too long, but Mapsly automates it, saving time and letting me visit more stores each day. Unclear territory boundaries led to uneven coverage, and now Mapsly’s visual territory mapping ensures balanced workloads and better market reach. Lead assignment was slow and inconsistent, but Mapsly automates it based on location, speeding up follow-up and boosting conversions. CRM data wasn’t connected to geography, but Mapsly shows customer data on a map, helping me prioritize visits and spot new opportunities. Tracking field activity was unreliable, while Mapsly’s check-in and tracking features improve accountability and performance insights. ### 7. Customer review for the application-Mapsly **Rating:** 4.5/5.0 stars **Reviewed by:** Sanyam K. | Operations scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Mapsly?** I think that the application is very well designed with tremendous features, i am working on this since past 7 months and i realize that there are more things to learn and explore. I will rate it the best and wish that it provides its services a little better each day. **What do you dislike about Mapsly?** I have used simple features as we work with drone pilots and clients globally. Mainly, my task include keeping the inspection data of the sites up to date. But I think that we can change the UI/UX a bit to make it more customer friendly and show help options clearly for the user to explore just like Google does it with its browser. We can show what new features have been added/removed from the application on regular basis. **What problems is Mapsly solving and how is that benefiting you?** mapsly is sweet and neat application to sort things like coordination, organization of data. ### 8. Great Territory Mapping Tool with Seamless HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon D. | Applications Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Mapsly?** Mapsly makes it incredibly easy to visualize and manage our sales territories directly from our HubSpot CRM data. The integration is seamless, and we especially appreciate how we can dynamically adjust territories based on real-time customer and lead data. It has significantly improved our team's efficiency and decision-making when it comes to territory assignments, both for Sales and Technical staff members at the company. Lastly, the customer support has been great as well, with a typical response time of about 5 - 20 mins. **What do you dislike about Mapsly?** While the core territory mapping features work very well, the interface can feel a bit overwhelming at first due to the number of options available. A more guided onboarding experience or simplified UI for new users would make adoption even smoother. **What problems is Mapsly solving and how is that benefiting you?** Mapsly helps us solve the challenge of organizing and visualizing our customer and lead data geographically. By mapping and assigning companies in our HubSpot CRM to specific territories, we’re able to streamline how our sales and technical teams delegate work and responsibilities. This ensures better coverage, avoids overlap, and allows each team member to focus on the accounts within their region. As a result, we’ve seen improved efficiency, clearer accountability, and faster response times across our teams. ### 9. More than just a fancy map! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean B. | Founder / Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Mapsly?** The staff, and I know that seems weird for a tech solution but its true. The team at Mapsly are amazing at partnering with us to make sure the way our data is communicated through geography is super effective. Whether we are trying to use a workflow to populate the distance from 1 item to another, or workflows that update the closest listings to a specific contact. These workflows weren't crafted by me, instead I just came up with the idea and the team at Mapsly did it quickly and easily. Their base features do what every other mapping tool in the world does, but their team of programmers and reps make it do so much more. **What do you dislike about Mapsly?** I honestly have a hard time finding a negative thing about this tool, so many amazing features and also their require setup is quite easy to implement. **What problems is Mapsly solving and how is that benefiting you?** We are able to populate the communities, contacts and companies that we serve with ease to help us make realtime decisions that help our organization grow in a healthy way. ### 10. Great software with even better support **Rating:** 5.0/5.0 stars **Reviewed by:** Tori S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Mapsly?** My favorite part of Mapsly is the integration with Smartsheet. We use Smartsheet for our project management and Mapsly already integrates well. Additionally, I appreciate that it's really easy to get ahold of support whenever I need it. **What do you dislike about Mapsly?** All of the adjustments you make are on one map, so there aren't multiple "dashboards" with different maps to work on, so you have to stay organized and understand what data points are showing. **What problems is Mapsly solving and how is that benefiting you?** We are able to use the territories feature to map coverage of vendors, and then see what sites fall in the vendor coverage to know what sites can be worked on by which vendors. ### 11. Great tool for outside sales **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Mapsly?** I like that i can customize where my starting and ending points will be so that I can have the most effective day on the road. Easy to use platform, they have significantly improved any bugs in over the last year. **What do you dislike about Mapsly?** If i have an appointment in the middle of the day, creating a route does not take that into consideration. Sometimes i have to go out of order to the pins selected because i am expected to be certain places at certain times. **What problems is Mapsly solving and how is that benefiting you?** Creating the most effective and time saving route for my outside sales day. ### 12. Great for Salesforce mapping **Rating:** 5.0/5.0 stars **Reviewed by:** Grace C. | Salesforce Admin and Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** I use it to pull account lists of clients, or prospects based on regions or based on account ownership. I love that I can use it to identify accounts in a radius, and export the data into a csv for further use outside of Mapsly. **What do you dislike about Mapsly?** I have not found a reason to dislike the tool, I would say I haven't used the route planner very much. Maybe the initial learning curve is one that takes some time but other than, it becomes easy to use and intuitive. **What problems is Mapsly solving and how is that benefiting you?** We have regional sales executives who are tasked with meeting and demoing our software to dealerships. I use mapsly to pull reports for them of stores to target in their regions and use salesforce to give us more details about those stores. ### 13. Easy to use but still need some improve **Rating:** 3.5/5.0 stars **Reviewed by:** Jefferson N. | Drone pilot, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Mapsly?** Easy to use, The operation is simple. The user interface is simple and easy to understand. **What do you dislike about Mapsly?** Every time turn on Mapsly, need take 15 sec to prepare the map. Each time I zoom in on the map, it takes some loading time before the information I need appears. The operation is simple, but sometimes making adjustments can be a bit cumbersome. **What problems is Mapsly solving and how is that benefiting you?** I can view the satellite layer, which makes it easier for me to find my way, and I can navigate directly to Google Maps. ### 14. Useful and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Armand M. | Home Buying Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Mapsly?** Very user friendly, many features that help make the work day easier, more effective and helps to plan and manage clients in pipeline that leads to success **What do you dislike about Mapsly?** It can be more mobile friendly, laptop and computer works well, sometimes the sizing and functionality on mobile is sacrificed but still useful **What problems is Mapsly solving and how is that benefiting you?** Logging each clients information into a designated database that we access. Helps us keep clean, sorted and ready available data to make business decisions ### 15. Great for B2B Market Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Charles B. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Mapsly?** We are in the B2B service business and have prospects/customers all over North America. I don't use Mapsly for the ''route feature.'' I use it to visualize the different prospects/customers that we've categorized in different vertical niches within our CRM integration (Pipedrive). The capacity to see the visual by different custom fields is a game changer for us. I use it on a weekly basis. **What do you dislike about Mapsly?** The support is good, but once I requested a demo, the employee was going way too fast in the feature demonstration. It's not that easy to use given the huge amount of features that are integrated within Mapsly. Other than that, I know I'm not using it to its full potential. Step by step. **What problems is Mapsly solving and how is that benefiting you?** 1) Allows us to identify potentially valuable customers/prospects in regions we were already planning to visit. 2) Allows us to segment per industry vertical 3) Allows us to (via Pipedrive Integration) add historical sales data to geo location data. (most profitable sectors) etc.. ### 16. Excellent idea but not user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** John H. | Account Mnager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Mapsly?** It allows me to prospect my day by showing me areas where I can make sales calls in. It gives me a visual of where potential leads are. **What do you dislike about Mapsly?** It has a difficult time syncing with cellular service. It's very delayed and sometimes crashes. It also doesn't show all the potential prospects on the lead. The mobile version is not user friendly and very difficult to use. It has a difficult time loading up and can take minutes- even when building a route from a computer connected to high-speed internet. **What problems is Mapsly solving and how is that benefiting you?** It helps me map out my day by allowing me to see where my leads are located in the area I cover. ### 17. Mapsly is feature-secure **Rating:** 3.5/5.0 stars **Reviewed by:** Prabhu C. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Mapsly?** It helps plan optimized routes with multiple stops, saving time and fuel. **What do you dislike about Mapsly?** Mapsly impresses with its integration capabilities and powerful features, several users feel it’s not the most intuitive to get started with. Setup can be tricky, advanced features may require extra support or expenditure, and the mobile experience could be more reliable **What problems is Mapsly solving and how is that benefiting you?** Repetitive manual tasks like scheduling visits or updating records,Reduces manual admin work and ensures consistency ### 18. Frequent user of Mapsly **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Mapsly?** I love the ability to map out where businesses are located in proximity to my clients. In addition, I love how easy it it to create a map to show clients geographically, how far specific locations are from their a primary destination. I also really appreciate that when you log out, it doesn't delete your previous search data. **What do you dislike about Mapsly?** There are no downsides as of yet from my experience. **What problems is Mapsly solving and how is that benefiting you?** Mapsly saves me an incredible amount of time when working with clients and trying to determine what businesses are close, the right fit, and within a defined search area, based on search criteria. Mapsly easily allows me to provide my clients with a map of a determined geography The ease of use with how Mapsly allows me to schedule a route to visit key locations, when going out of state is extremely beneficial ### 19. Basic to Robust **Rating:** 4.5/5.0 stars **Reviewed by:** Zabrina R. | Business development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Mapsly?** Easy to start using to check into locations (as a user) right away with little to no instruction. Mapsly support seems keen on listening to users and addressing issues and making improvements. **What do you dislike about Mapsly?** Some things are not intuitive and needs hands on training. **What problems is Mapsly solving and how is that benefiting you?** Tracking my visits and thus my time which directly impacts my pay. ### 20. Mapsly has been an essential tool in our dispatching process flow. **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie R. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Mapsly?** Mapsly support is top notch. Mapsly is easy to use as a plug in/integration to our current systems. We use Mapsly daily as part of our process flow. **What do you dislike about Mapsly?** No dislikes. Our team would like to see notification of updates, development improvements, or any new features or changes rolled out to ensure use of all features. Out team would like for mileage/distance to be more accurate. **What problems is Mapsly solving and how is that benefiting you?** Locating closest resources to project/inspection needs. Updating availability and fields real time in conjunction with integrated systems. ### 21. An Indispensable Tool for Location-Based Customer Understanding and Sales Strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Sean R. | Director, Operations Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** It is easy to visualize our prospects and customers based on their location. This has helped us better serve our customers and bring on new customers. **What do you dislike about Mapsly?** It is a bit complex to set up, but the team at Mapsly is always ready to help. Great support. So it can be a bit cumbersome to set up and configure. **What problems is Mapsly solving and how is that benefiting you?** It solves a few problems but they can mostly be boiled down to it helping us understand where our customers and prospects are. This helps in planning Sales Blitzes, team travel, and customer clusters. ### 22. Mapsly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia W. | Feild Sales representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Mapsly?** Organisation for my day and I can see all information clearly for each customer **What do you dislike about Mapsly?** Few little tweaks that need to be made here and there. Like some visit notes disappearing and taking a very long time to load. **What problems is Mapsly solving and how is that benefiting you?** Consistency seeing customers, making sure im seeing my top A customers every month and putting notes to the account. ### 23. Wonderful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah K. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Mapsly?** We use Mapsly in a bit of a different way than it is currently designed to be used. For our company being able to circle certain areas and see what customers and leads are in that area is extremely beneficial for us. We currently use Mapsly in conjunction with Zendesk Sell. **What do you dislike about Mapsly?** There's nothing imparticular I can think of that I dislike, for the most part once you figure it out it is user friendly. **What problems is Mapsly solving and how is that benefiting you?** When a customer asks us who uses the product near them as well as being able to pinpoint leads in certain areas to reach out to them. ### 24. Very useful tool, saves time **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Area Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about Mapsly?** The ease in which you can prepare for travel & schedule meetings. **What do you dislike about Mapsly?** Couple of upgrades that would be beneficial. When searching a street, would be good if there was a way to pin point the street instead of a wide view. Being able to plan a number of days in the one route. **What problems is Mapsly solving and how is that benefiting you?** Planning visits & timing the calls ### 25. Mapsly is easy to use but inreliable **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Mapsly?** The thing I like the best about Mapsly is the way it makes checking into accounts easy. I can see all accounts in one area and it makes it easier to travel between them. **What do you dislike about Mapsly?** Mapsly is not reliable. Often it does not reached my stops and hours properly. It often fails to load. It also sometimes says I’m nowhere near a place i am literally standing right in front of. **What problems is Mapsly solving and how is that benefiting you?** Mapsly is keeping track of daily stops/visits. It makes it easy to record where I have been through out the workday. ### 26. The product is fantastic and the support team is stellar. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Director, Digital Transformation (DX), Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Mapsly?** The automation is terrific, but if I had to pick one thing that stood out, it is the Mapsly support team. I only had to tell them what I needed and they built it out. Super easy. **What do you dislike about Mapsly?** I don't know if this was the case, but it seemed like when we went over our alotment, the automations turned off and I had to manually start them again. The challenge is that I wasn't always aware that they were off. Maybe a notification was sent out and I missed them, but that would be helpful if an email about an overage went out, but the automations stayed on. I would gladly pay overage fees in order to keep the processes flowing. **What problems is Mapsly solving and how is that benefiting you?** We needed to identify all of the service techs within a 60 mile radius of our customer's location. ### 27. Highly Customisable with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Marcus A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Mapsly?** Its very customisable after our workflows and the support is excellent, they even code custom functions for us. **What do you dislike about Mapsly?** The design is somewhat confusing and the general layout can be hard to use. **What problems is Mapsly solving and how is that benefiting you?** We plan a lot of stops during the day and the automated route planner is awesome ### 28. Mapsly helps me plans routes, find prospects and expand my territory as a sales rep **Rating:** 3.5/5.0 stars **Reviewed by:** Jacob M. | Field sales representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about Mapsly?** Prospecting tools Route creation Integration with Zoho our crm system **What do you dislike about Mapsly?** Quite buggy sometimes when trying to load accounts/routes on phone Have had a number of bugs when it just froze and lagged multiple times **What problems is Mapsly solving and how is that benefiting you?** Mapsly helps me to create routes efficiently and find new prospetcs ### 29. My experience with Mapsly **Rating:** 2.5/5.0 stars **Reviewed by:** Lauren P. | Key account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Mapsly?** It helps locate dental practices in my territory **What do you dislike about Mapsly?** I put in names or practice titles that I know are in our system and Mapsly will have difficulty finding them. **What problems is Mapsly solving and how is that benefiting you?** And allows me to do my daily check-in as required by my company ### 30. Great tool for territory visualization! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** Creating territories within Mapsly is super easy! As an international organization, we've struggled in the past to find a tool that makes it easy for us to manage different criteria for different regions of the world. But...we don't have that issue with Maplsy. Also, the Mapsly team is great with their support. They made onboarding easy, and turn-around time for assistance with any questions is fast. **What do you dislike about Mapsly?** The "Shared Map View" isn't very intuitive at first; however, Mapsly's documentation walks you through it step by step. After a few times, it becomes second nature what the process is. **What problems is Mapsly solving and how is that benefiting you?** We use Mapsly to visualize our data across territories, making reps more efficient. ### 31. IT Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Mapsly?** Their support is the best I have seen in this industry. I have my issues addressed and solved in matter of hours. They actually make you feel like you are the most important client that they have, not just some number. There are so many features I really like. I am going to say the way it can be customized to fit any need it my favorite. We are not the typical type of company that would use a map program like this. Because we enter our request in one at a time, but this is a great program. I was able to customize it to fit our needs perfectly. It was so easy to Implement this program up for what we needed. If I had any questions they would help me immediately. It is to customize and have multiple layers and filters. I had Mapsly programed within 1 day with the help of the support answering a few questions. Since there is so many was to customize and filter it make is easy for easy of my users to set this up exactly how they want. It makes their time in the field go smoother. It groups their appointments for them. The users in the field are on Mapsly all day. With syncing they have up to the date data at all times. We have tried other maps programs. This one is the best. Mapsly integrates with Zoho seamlessly. I feel it is part of the Zoho platform and not an add on. **What do you dislike about Mapsly?** The only thing that for us since we enter leads through out the day is that it does not sync often enough. The guys in the field have to keep refreshing the page. **What problems is Mapsly solving and how is that benefiting you?** Map Currently we are having no issues with Mapsly. When we do, they start working immediately to solve the problem. At this time, I can't even remember one of my issues because it happens so seldomly. sly integrates with Zoho seamlessly. I feel it is part of the Zoho platform and not an add on. ### 32. Amazing Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Mapsly?** The integration with third-party tools is excellent—but it’s the incredible support behind it that truly sets this tool apart from anything else I’ve used. Amazing! After a quick walkthrough, I was easily able to implement the additional features I wanted, like seamless check-ins powered by AI and automation. **What do you dislike about Mapsly?** Currently, my specific CRM doesn’t have a native integration—but their stellar support team has made connecting everything surprisingly easy. **What problems is Mapsly solving and how is that benefiting you?** Easily map out my customers and pinpoint prospects nearby. Quickly identify which customers I haven’t visited recently and find new prospects — allowing me to make the most of every trip out to see my customers. ### 33. Incredible tool for route planning & field sales **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander K. | Integration manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Mapsly?** Seamless out-of-the-box integration with HubSpot. Exceptionally responsive and capable support team that can customize workflows and automations upon request. No long waits — everything gets done quickly and efficiently. **What do you dislike about Mapsly?** The initial setup can be a bit challenging. Due to the wide range of tools and features, there’s a learning curve and it takes some time to get fully accustomed. **What problems is Mapsly solving and how is that benefiting you?** With Mapsly, we plan routes for our field reps and perform form check-ins that trigger updates in our HubSpot fields, including statuses, amounts, notes, and more. We also track our reps and review daily-generated tracking reports that include data on completed visits, miles covered, and time spent. ### 34. For the information about drone mission it's good. **Rating:** 4.0/5.0 stars **Reviewed by:** Christian G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Mapsly?** The information about mission. I can read intructions. **What do you dislike about Mapsly?** I would like to open the mission adresse directly in Waze. **What problems is Mapsly solving and how is that benefiting you?** To have the instructions in the maps point for missions. ### 35. Making site routes a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Derrion S. | Line Cook, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Mapsly?** Having all the information needed in front of you to get to where you’re going **What do you dislike about Mapsly?** Some routing has to be redone after it created **What problems is Mapsly solving and how is that benefiting you?** Not have pages and pages of information ### 36. A lot of great functionality but does break occasionally and is hard to learn **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Mapsly?** There are many different options to display data - with custom fields etc. Very versatile - many integration options **What do you dislike about Mapsly?** Very hard to learn on the PC webapp - not majorly versatile Ease of use isn't that good Does break probably once a month but the support respond fast **What problems is Mapsly solving and how is that benefiting you?** Productivity and accountability for field sales reps Inter-team location visibility Outlet data management ### 37. User friendly customer mapping tool **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa B. | Sales Enablement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Mapsly?** I like being able to map different datasets for the Sales team and I like them being able to create the most efficient routes to see customers. **What do you dislike about Mapsly?** It is a little difficult to implement a few things (automated email to send route) **What problems is Mapsly solving and how is that benefiting you?** Efficient route planning, being able to see customers in all of the reps territories. ### 38. Great when it works **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Mapsly?** Is really useful for routing our engineers, easy to create routes and work out the best order in which to complete our jobs. Support team are normally really quick to respond when an issue arises. **What do you dislike about Mapsly?** Quite frequent bugs/issues, also has an occurring issue where a job will load in the completely wrong place and you have to spend ages playing around with it to load in the correct location. **What problems is Mapsly solving and how is that benefiting you?** Great to use alongside our CRM in order to plot the most efficient and accurate routes possible. ### 39. I liked Mapsly but sometimes it takes a while to load information **Rating:** 3.5/5.0 stars **Reviewed by:** Lucila M. | Revenue ops manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** the easy connection with hubspot, filters and visualisation. Customer support is fast but concise, you need to ask several questions for them to solve the matter. **What do you dislike about Mapsly?** I dislike that it takes a while to load and it is not very easy to use **What problems is Mapsly solving and how is that benefiting you?** showing the Hubspot data on a map ### 40. Mapsly Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Mapsly?** Mapsly is easy to use and navigate and the convenience of connecting to our CRM is ideal. **What do you dislike about Mapsly?** Sometimes the check-ins do not submit but it only happens when signal is bad and it is more a service issue than a Mapsly issue. **What problems is Mapsly solving and how is that benefiting you?** Organizing contacts with leads and showing our daily routes every day. ### 41. Great routing and scheduling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Mapsly?** Ability to customize different routes based on various different metrics. **What do you dislike about Mapsly?** No eta available but can easily just plug the route into google **What problems is Mapsly solving and how is that benefiting you?** Finding the best route to make contractors most efficient, and mapping out which contractor to assign to each job based on location and travel time. ### 42. Mapsly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Mapsly?** The best part is the ability to share data with a CRM program to map routes out **What do you dislike about Mapsly?** Mapsly still has some minor bugs but overall it works well **What problems is Mapsly solving and how is that benefiting you?** Route mapping and prospecting for businesses ### 43. Incredible and powerful tool!! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin R. | Sales operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Mapsly?** Its easy to use and very unique. The implementation was very easy and its now a must have for our coordination of routes, time slots and meeting reporting. All our Sales Manager are using this tool on a daily basis and it works amazing (Web & APP). **What do you dislike about Mapsly?** i wish me more costumization of the normal "fields" on the map "blubs". **What problems is Mapsly solving and how is that benefiting you?** Time saving, a lot of time saving. Integration with HubSpot ist perfekt! ### 44. Great add on for our business! **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan W. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Mapsly?** I lvoe that I can accurately pinpoint my accounts without having to manually look them up! **What do you dislike about Mapsly?** I wish I could click two accounts to see the distance between them automatically! **What problems is Mapsly solving and how is that benefiting you?** We use mapsly to accurately track our distribution so we do not sell to accounts that are neighbors and also explore more territories we are not currently in! ### 45. Very powerful mapping tool **Rating:** 5.0/5.0 stars **Reviewed by:** Duraplas . | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Mapsly?** The fact that it integrates with our CRM, Hubspot Easy to use, and the customer support team is ready to help if you have questions on implementation. We use it daily for all our runs **What do you dislike about Mapsly?** Regions are a bit slow to create/update, specially with smaller admistrative sections (french "communes") **What problems is Mapsly solving and how is that benefiting you?** most efficient runs, and seeing all customers on a glance ### 46. Very helpful for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Mapsly?** Mapsly is great! We love using it for our sales calls. It integrates beautifully with our CRM and has helped us make a lot more sales. Customer support is also fantastic and replies so fast! **What do you dislike about Mapsly?** The interface can be a little glitchy sometimes and it has a bit of a learning curve. **What problems is Mapsly solving and how is that benefiting you?** Our sales people like it becuase they know exactly where to go. It's also helpful for showing prospective clients a map of all of our other clients. ### 47. Very nice map app, very efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Mapsly?** Information available w/o clicking on point **What do you dislike about Mapsly?** Limit of layers really hinders our use, we need to see all of them ☠️ **What problems is Mapsly solving and how is that benefiting you?** Our employer sends us cellphone towers to inspect with all the necessary data included. It’s essential. ### 48. Frustrating at times good program **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Mapsly?** Easy to use, the routing feature is the most valuable to me. **What do you dislike about Mapsly?** It’s very slow at times and doesn’t sync or communicate with my CRM Hubspot **What problems is Mapsly solving and how is that benefiting you?** Creating routes and best usage of our time in the field. ### 49. Mapsly has been a game-changer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Mapsly?** Mapsly has been a game-changer for our CRM organization. We use it frequently, and the platform is both reliable and easy to navigate. Customer support is insanely fast and always helpful. Overall, very satisfied! **What do you dislike about Mapsly?** The platform limits functionality in some areas **What problems is Mapsly solving and how is that benefiting you?** Locating customers within a certain geographical area ### 50. Managing Partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Mapsly?** The visibility of the CRM allows for efficiency of coverage. It is easy to configure and modify to what you want to see. Routing is great. **What do you dislike about Mapsly?** The integration with hubpot is a bit clumsly. User permissions and territory. **What problems is Mapsly solving and how is that benefiting you?** making the CRM graphical for the sales team - [View Mapsly pricing details and edition comparison](https://www.g2.com/products/mapsly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+19%3A56%3A49+-0500&secure%5Bsession_id%5D=7b21da0c-bd5d-4850-b24f-ed1a2d05478a&secure%5Btoken%5D=bcbfae32ce2a481a3d2251466e4881847697e319da294daebd5dfddd07c54501&format=llm_user) ## Mapsly Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Coda](https://www.g2.com/products/superhuman-coda/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Mapsly Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Cartography** - Map Design - Vector Mapping - Data Visualization - Overlaying **Routing** - Master Routing - Default Routes - Route Assignment **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Roles - Booking **Analysis** - Predictive Analysis - Distance Analysis - Spatial Analysis - Data Stream **Scheduling** - Master Schedule - Constraints - Adjustments **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Reporting** - Data Transformation - WYSIWYG Design - API Integrations **Optimization** - Priorities - Real Time - Dynamic Routing **Sales Performance Management** - Performance Dashboards - Sales Rep Tracker **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Analytics** - Performance - Time & Costs - Productivity **Presentation and Forms** - Video and Interactive Media - E-signature **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications ## Top Mapsly Alternatives - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (322 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (432 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) - 4.5/5.0 (383 reviews)