Mapsly Reviews & Product Details

It is easy to visualize our prospects and customers based on their location. This has helped us better serve our customers and bring on new customers. Review collected by and hosted on G2.com.

It is a bit complex to set up, but the team at Mapsly is always ready to help. Great support. So it can be a bit cumbersome to set up and configure. Review collected by and hosted on G2.com.

Organisation for my day and I can see all information clearly for each customer Review collected by and hosted on G2.com.

Few little tweaks that need to be made here and there. Like some visit notes disappearing and taking a very long time to load. Review collected by and hosted on G2.com.

We use Mapsly in a bit of a different way than it is currently designed to be used. For our company being able to circle certain areas and see what customers and leads are in that area is extremely beneficial for us. We currently use Mapsly in conjunction with Zendesk Sell. Review collected by and hosted on G2.com.

There's nothing imparticular I can think of that I dislike, for the most part once you figure it out it is user friendly. Review collected by and hosted on G2.com.

The ease in which you can prepare for travel & schedule meetings. Review collected by and hosted on G2.com.

Couple of upgrades that would be beneficial.

When searching a street, would be good if there was a way to pin point the street instead of a wide view.

Being able to plan a number of days in the one route. Review collected by and hosted on G2.com.

The thing I like the best about Mapsly is the way it makes checking into accounts easy. I can see all accounts in one area and it makes it easier to travel between them. Review collected by and hosted on G2.com.

Mapsly is not reliable. Often it does not reached my stops and hours properly. It often fails to load. It also sometimes says I’m nowhere near a place i am literally standing right in front of. Review collected by and hosted on G2.com.

The automation is terrific, but if I had to pick one thing that stood out, it is the Mapsly support team. I only had to tell them what I needed and they built it out. Super easy. Review collected by and hosted on G2.com.

I don't know if this was the case, but it seemed like when we went over our alotment, the automations turned off and I had to manually start them again. The challenge is that I wasn't always aware that they were off. Maybe a notification was sent out and I missed them, but that would be helpful if an email about an overage went out, but the automations stayed on. I would gladly pay overage fees in order to keep the processes flowing. Review collected by and hosted on G2.com.

Its very customisable after our workflows and the support is excellent, they even code custom functions for us. Review collected by and hosted on G2.com.

The design is somewhat confusing and the general layout can be hard to use. Review collected by and hosted on G2.com.

Prospecting tools

Route creation

Integration with Zoho our crm system Review collected by and hosted on G2.com.

Quite buggy sometimes when trying to load accounts/routes on phone

Have had a number of bugs when it just froze and lagged multiple times Review collected by and hosted on G2.com.

It helps locate dental practices in my territory Review collected by and hosted on G2.com.

I put in names or practice titles that I know are in our system and Mapsly will have difficulty finding them. Review collected by and hosted on G2.com.

Creating territories within Mapsly is super easy! As an international organization, we've struggled in the past to find a tool that makes it easy for us to manage different criteria for different regions of the world. But...we don't have that issue with Maplsy.

Also, the Mapsly team is great with their support. They made onboarding easy, and turn-around time for assistance with any questions is fast. Review collected by and hosted on G2.com.

The "Shared Map View" isn't very intuitive at first; however, Mapsly's documentation walks you through it step by step. After a few times, it becomes second nature what the process is. Review collected by and hosted on G2.com.