# Mapsly Reviews
**Vendor:** Mapsly  
**Category:** [Field Sales Software](https://www.g2.com/categories/field-sales)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 52
## About Mapsly
Mapsly is a CRM-native field sales and field service software that combines route optimization, territory management, and sales mapping for field teams. Mapsly supports multi-day and multi-user route optimization, making it ideal for growing field teams managing complex territories, overnight trips, and coordinated schedules. 🚗 Advanced Route Optimization - Multi-day, multi-user route optimization for entire teams in one run - Truck-aware navigation for commercial vehicles - Long-haul routes with overnight stops - Routing-aware calendar with travel times - Visit scenario modeling - Up to 1,000 stops per optimized route Mapsly helps field sales reps and field service teams reduce drive time, increase visit capacity, and improve route efficiency. 🗺️ Interactive Maps & Prospecting - Interactive CRM-powered map with customizable markers, labels, and pop-ups - Sales prospecting and lead mapping via local business search - Visual territory management with auto-assignment by custom criteria - 50,000+ US Census demographic layers (US only) - Weighted heat maps and isochrones - Embeddable and shareable interactive maps for teams, partners, and customer portals Teams can explore customer data on the map, identify nearby prospects, analyze territories, and share interactive maps across their organization and with partners. 📍 Field Execution & Check-In - Configurable check-ins with geofencing - Real-time location tracking and movement history - Adaptive mobile forms with conditional logic - Photo, signature, and document capture from the field - Mobile apps for iOS and Android - Real-time CRM data sync Field reps can plan routes, check in on-site, complete forms, and automatically sync activities with the CRM — eliminating manual administrative work. 🔗 CRM Integration & Data Sync Mapsly works as a CRM-native platform that synchronizes accounts, contacts, deals, tickets, and custom objects in real time. Teams can manage routes, territories, prospecting, and field visits directly on top of their CRM data. Mapsly integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Zendesk, Thryve, monday.com, Airtable, Smartsheet, and Google Sheets. ⚙️ No-Code Automation Mapsly includes a powerful no-code automation suite that triggers workflows based on location visits, form submissions, or CRM updates — helping automate field operations without engineering resources. 🔐 Enterprise-Grade Security Mapsly is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant, supporting organizations that require strong data security and regulatory compliance. 🏆 Trusted by 3,000+ Teams Worldwide Mapsly serves B2B sales operations, field service organizations, and revenue teams across industries including SaaS, automotive, pharma, real estate, retail execution, distribution, professional services, and consumer goods. 🚀 Onboarding & Support Every Mapsly subscription includes: - 24/7 live chat support - Free implementation services - Live training sessions - Custom automation built for you at no cost Mapsly is ideal for field sales teams, field service operations, and multi-location businesses that need advanced route planning, CRM-integrated mapping, territory management, and scalable field team management.



## Mapsly Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Mapsly, allowing for effective day planning and seamless travel preparation. (26 reviews)
- Users praise the **excellent customer support** of Mapsly, highlighting their responsiveness and helpfulness for custom functions. (21 reviews)
- Users find Mapsly's **user-friendly features** invaluable for managing clients and optimizing workflow efficiency. (18 reviews)
- Users appreciate the **seamless integrations** of Mapsly, which enhance efficiency and ensure data accuracy across platforms. (16 reviews)
- Users value the **mapping capabilities** of Mapsly, enhancing route planning and CRM data integration for daily operations. (16 reviews)
- Customization (14 reviews)
- Route Optimization (14 reviews)
- Users love the **easy integrations** with platforms like HubSpot and Zoho, enhancing workflow efficiency and connectivity. (13 reviews)
- Users commend the **efficiency** of Mapsly, highlighting its quick setup and seamless integration with existing systems. (12 reviews)
- Route Planning (11 reviews)

**What users dislike:**

- Users find the **learning curve steep** for Mapsly, especially on the PC webapp, impacting initial usability. (12 reviews)
- Users experience **mapping issues** with Mapsly, reporting problems with finding locations and loading accuracy. (10 reviews)
- Users experience **slow performance** with Mapsly, facing bugs and lag that hinder account and route loading. (10 reviews)
- Users experience **slow loading times** and bugs with Mapsly that hinder reliability and usability during navigation. (9 reviews)
- Users find the **difficult setup** of Mapsly challenging, often needing extra support for initial configuration. (7 reviews)
- Connectivity Issues (6 reviews)
- Difficulty (6 reviews)
- Limitations (6 reviews)
- Map Issues (6 reviews)
- Users find the **mobile functionality lacking** , reporting issues with usability, delays, and crashes on lower-end devices. (6 reviews)



- [View Mapsly pricing details and edition comparison](https://www.g2.com/products/mapsly/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-06-04+21%3A16%3A02+-0500&secure%5Bsession_id%5D=00090273-6a26-44b2-8314-17688d00fd6c&secure%5Btoken%5D=f60d68ed89b183db95b5bfa0d1c886d66c43c2c1be9a6d5a8a32a12f7a32f196&format=llm_user)
## Mapsly Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Coda](https://www.g2.com/products/superhuman-coda/reviews)
  - [Freshsales](https://www.g2.com/products/freshsales/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Mapsly Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Cartography**
- Map Design
- Vector Mapping 
- Data Visualization
- Overlaying

**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Territory Mapping**
- Custom Territory Mapping
- Strategic Selling
- Automatic Rep Assignment

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Before the Job**
- Calendar
- Roles
- Booking

**Analysis**
- Predictive Analysis
- Distance Analysis 
- Spatial Analysis
- Data Stream

**Scheduling**
- Master Schedule
- Constraints
- Adjustments

**Route Planning**
- Lead Priority
- Optimized Sales Routes
- Map Directions

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Sales Performance Management**
- Performance Dashboards
- Sales Rep Tracker

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Analytics**
- Performance
- Time & Costs
- Productivity

**Presentation and Forms**
- Video and Interactive Media
- E-signature

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

## Top Mapsly Alternatives
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