I use Mapsly to find the closest center drive-times for my multi-site healthcare business, and it completely automates this work. The customer service is unreal, and it feels like the team is an extension of our business. They are timely, make it obvious they care about the success of their customers, and are very in-depth in finding solutions. The map UI is super helpful as well. Switching to Mapsly from a makeshift Make.com automation was way easier than expected. Review collected by and hosted on G2.com.

The only thing that's kind of tricky is writing all the logic and functions. They aren't very intuitive and tend to be complicated, but having meetings with the Mapsly team makes it much easier to handle. Review collected by and hosted on G2.com.

It allows customisation of route planning logic that can tailor to the particular requirements of our business. Clean, simple and efficient. It's link to HubSpot allows for a seamless experience of routing and customer updates.

The engineers are fantastic, able to facilitate and handle field enquiries and support resolutions. Review collected by and hosted on G2.com.

Dashboard creation and usability. Can be a little hard to determine attributes and meaning of fields without engineering assistance. Review collected by and hosted on G2.com.

I really like how well it syncs with my Smartsheet information. I’m able to share data from Smartsheet on a map in real time, which makes it easy to keep everyone aligned. When changes are made in my underlying sheet, those updates are reflected in Mapsly. Review collected by and hosted on G2.com.

Navigating through the back end was a little confusing. But I got such great support from the Mapsly team that this wasn't an issue. Review collected by and hosted on G2.com.

Mapsly has been a gamechanger for our small nonprofit, which provides hundreds of deliveries across a large metropolitan territory each week. Since our program provides a variety of services to many different types of recipients, we've needed a delivery program that could fully integrate with our CRM and all the client data it holds. In the past, we had patched together a system with various mapping programs and multiple steps of automation, but this left lots of room for error. Mapsly has streamlined our operations tremendously by syncing directly with our database and providing a wide range of functions within the map. The program is versatile and can be customized to almost any operation, and the customer service is top notch. We highly recommend! Review collected by and hosted on G2.com.

The interface is a little busy and there are so many functions with icons but no labels. It can be easy to forget what each of them do Review collected by and hosted on G2.com.

They offer straightforward billing, a quick setup and configuration process, and responsive customer support. Review collected by and hosted on G2.com.

I definitely couldn’t configure it on my own, but I was able to tell them what I wanted, and they were able to complete the setup quickly. Review collected by and hosted on G2.com.

Personal technical service Territory UI Check-In UI Highly customisable Review collected by and hosted on G2.com.

The territory grouping could use some updates regarding which boundaries display over which. Review collected by and hosted on G2.com.

Mapsly has completely transformed how our team handles route planning. The platform’s intuitive interface and powerful optimization tools allow us to create efficient, multi-stop routes in seconds—saving hours of manual work each week. The seamless integration with our CRM (HubSpot in our case) means our data is always up-to-date, and the real-time syncing keeps our field reps aligned and productive.

What really stands out is the flexibility: we can customize routes based on time windows, priorities, and territories, which has helped us reduce travel time and improve customer coverage. The support team is incredibly responsive and even helped us tailor automation workflows to match our business needs.

If you're managing a field team or juggling complex logistics, Mapsly’s Route Planning is a must-have. It’s not just a tool—it’s a strategic asset. Review collected by and hosted on G2.com.

Some users find the initial setup and feature navigation complex. It takes time to understand all the capabilities, especially for automation and custom workflows. Review collected by and hosted on G2.com.

I enjoy the functionality to create the routes and efficiently access the accounts when linked to Zoho.

Also being able to export new accounts through searching for a "google listed" business and having most data require be present in the account ready to go is very helpful and efficient. Review collected by and hosted on G2.com.

Some things I dislike about Mapsly on occasion is the smoothness of the program.

Being able to zoom in and out, click on accounts and access all information required through the linked programs is very important when out in field and operating fast paced is sometimes crucial. Review collected by and hosted on G2.com.

Mapsly is an excellent tool that really stands out for being feature rich. It offers a wide range of functions and customizable filters that make it easy to tailor the platform to exactly what you need. The depth of its features gives you a lot of flexibility, whether you’re looking for powerful mapping, automation, or detailed filtering options. Review collected by and hosted on G2.com.

The only drawback is that Mapsly can feel a bit complicated at times. With so many features, it can be difficult to find certain buttons or functions right away. Review collected by and hosted on G2.com.

The web app is responsive and much easier to use than the mobile app. Review collected by and hosted on G2.com.

This app usage has been mandated to track my progress as a contractor with the company.

-On my devices, I disable GPS to save battery and increase privacy. Location services are then turned on and off as I'm using the app, which increases loading time, up to 3 minutes at times. Allowing location data to be disabled until it is required by the action being taken would be appreciated (Yes, I realize this will greatly increase loading times for check-in/check-out features).

-While the map is nice sometimes, I would like there to be an option to disable it to save on loading times. I don't use the app to navigate, as I do all of that manually (yes, I actually do this manually, as many locations indicated on the maps use incorrect roads), the feature set to plan routes is redundant for my use case.

-Site/Task data isn't cached on the device, so I need an active internet connection to verify driving instructions on the app. I end up screenshotting the directions to avoid opening the app needlessly.

-Until recently, the app did not save my search settings for my task list, adding extra steps every time I waited for the app to open. Thank you for adding this feature.

-The contracting company uses check-in/check-out features, which ask redundant/irrelevant questions. I don't know if it is easy for the customer to update these questionnaires.

-Defaulting to the search function on all pop-ups and forms makes quickly loading and viewing sites on a mobile device tedious, as I have to close the keyboard so I can see more of the site data. Likewise, not having a static search bar (as opposed to having it at the top and disappearing when I scroll down) makes it difficult to search when I want to; I need to scroll back to the top to then search. Basically, I don't like the search function being the default, and when I need it, it's not easily accessible.

The use of the App has become a bottleneck for my workflow operations, as many features aren't used, and loading times are prohibitively long if Location Services isn't active on the device by default. Small UI functionality makes using the App on a mobile device tedious and frustrating. Most of the issues I'm seeing are with the mobile app, Review collected by and hosted on G2.com.