Lumana Pricing Overview

Lumana does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Lumana's pricing is best suited for mid-market organizations in security-intensive industries. The overwhelming majority of G2 reviewers come from mid-market companies of 51 to 1,000 employees, spanning computer and network security, facilities services, healthcare, education, banking, and hospitality. These buyers consistently extract value from multi-site unified monitoring, AI-driven investigation tools, and compliance audit capabilities. Enterprise reviewers in security investigations and investment banking also appear, praising Lumana's scalability under high-volume deployments. Small businesses can benefit, particularly those running unstaffed or minimally staffed facilities, though G2 reviewers from that segment occasionally flag the subscription cost as a consideration. Organizations with existing camera infrastructure get disproportionate value given Lumana's hardware compatibility.

Lumana does not offer a permanent free tier. According to G2's pricing data for Lumana, a free trial is available for teams evaluating capabilities before committing, allowing prospective buyers to assess AI-powered alerts, smart search, unified camera management, and integration with existing hardware. Lumana's paid plans are structured around custom enterprise quotes rather than published fixed tiers. G2 reviewers note that full access to advanced features such as agentic AI workflows, compliance audit trails, multi-site management, and deep integration capabilities requires a paid subscription. The trial serves as a time-limited evaluation window, while Lumana's paid plans unlock the complete feature set with ongoing support and scalability.

G2 reviewers broadly regard Lumana as a premium but justified investment. Across dozens of reviews, users consistently highlight ROI drivers: compatibility with existing cameras avoiding rip-and-replace costs, AI-powered search reducing investigation time from hours to seconds, and automation eliminating the need for additional headcount. A banking-sector G2 reviewer explicitly noted cost savings from not purchasing new hardware. The primary pricing concern surfaces among small businesses, with one transportation-sector reviewer flagging a steep ecosystem premium and high monthly subscription costs. A small-business QSR reviewer similarly cited high initial and ongoing costs. However, the near-universal 5-star ratings alongside those cost mentions signal that most buyers view Lumana's pricing as a premium investment that delivers measurable operational returns.