--- title: LogicManager Reviews meta_title: 'LogicManager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how LogicManager works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 125 scale: '5' date_modified: '2026-07-15' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # LogicManager Reviews **Vendor:** LogicManager **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.2/5.0 **Total Reviews:** 125 ## About LogicManager LogicManager is an Enterprise Risk Management platform that helps organizations identify, assess, monitor, report, and improve risk management activities across the entire risk lifecycle. Since 2006, LogicManager has supported enterprise risk leaders, process owners, executives, and oversight teams in building risk-based programs that connect people, processes, controls, vendors, objectives, incidents, and reporting in one system. Unlike traditional GRC tools that often manage risks, controls, and compliance activities in isolation, LogicManager’s ERM approach is designed to show how risk moves across the business and how it affects performance, accountability, and decision-making. LogicManager is powered by Risk Ripple Intelligence, a connected risk model that helps organizations understand relationships between risks, controls, processes, departments, vendors, and objectives. This structure helps teams identify hidden dependencies, understand downstream impacts, and create a more complete view of their risk landscape. The platform supports oversight and separation of duties by helping organizations define ownership, assign responsibilities, manage approvals, track issues, monitor controls, and report results to leadership. LogicManager also includes out-of-the-box board reporting and configurable dashboards that help teams communicate risk information clearly to executives, boards, and oversight committees. LogicManager’s Risk Maturity Model provides an umbrella framework for building and maturing a risk program. Because most major risk, compliance, and governance frameworks share a common foundation, the RMM helps organizations address the approximately 90% of requirements that are common across frameworks, leaving teams to focus on the framework-specific 10%. This reduces duplicated effort and gives teams a structured foundation for continuous improvement. Key capabilities and value propositions include: - Manage the full risk lifecycle, from identification and assessment to monitoring, reporting, and program improvement. - Use Risk Ripple Intelligence to connect risks, controls, processes, vendors, departments, and objectives. - Support oversight, accountability, approvals, and separation of duties across risk activities. - Create board-ready visibility with out-of-the-box reports and configurable dashboards. - Accelerate program maturity with the Risk Maturity Model, guided onboarding, embedded expertise, and best-practice frameworks. LogicManager is designed for mid-market and enterprise organizations, especially regulated, complex, or highly distributed teams managing enterprise risk, operational resilience, third-party risk, business continuity, internal controls, issue management, cybersecurity risk, and executive reporting. With LogicManager Expert — LMX — users can access AI-powered guidance based on trusted LogicManager University content to help apply best practices, reduce manual follow-ups, and work more efficiently within their risk program. ## LogicManager Pros & Cons **What users like:** - Users find LogicManager to be **very easy to use** , requiring minimal training and facilitating effective inter-departmental communication. (25 reviews) - Users value the **intuitive interface** of LogicManager, which simplifies navigation and enhances overall user experience. (12 reviews) - Users find LogicManager **easy to use** and commend its outstanding customer service and effective communication across departments. (11 reviews) - Users appreciate the **navigation ease** of LogicManager, finding it simple and straightforward to use. (9 reviews) - Users value the **centralized organization** of LogicManager for efficient communication and risk management across departments. (9 reviews) - Users value the **centralization** of LogicManager, finding it user-friendly and organized for cross-departmental communication. (8 reviews) - Users praise the **excellent customer support** from LogicManager, which significantly enhances their experience and efficiency. (7 reviews) - User Interface (7 reviews) - Communication (6 reviews) - Users value the **customizability** of LogicManager, enhancing their ability to tailor reports and manage risks effectively. (6 reviews) **What users dislike:** - Users struggle with the **lack of clarity** in navigating and creating reports within LogicManager, hindering their productivity. (13 reviews) - Users find the interface **not intuitive** , making it challenging to locate information and create reports effectively. (13 reviews) - Users find that LogicManager has **missing basic features** , hindering usability and lack of intelligent functionality. (12 reviews) - Users face a **challenging learning curve** with LogicManager, struggling to navigate and utilize the system effectively. (10 reviews) - Users feel a **lack of guidance** with LogicManager, wishing for better training and clearer instructions for usage. (7 reviews) - Limited Functionality (7 reviews) - Non-Intuitive Features (7 reviews) - Not User-Friendly (7 reviews) - Poor Navigation (7 reviews) - Users experience **poor reporting** with LogicManager, finding the process slow, complex, and lacking essential features. (7 reviews) ## LogicManager Reviews ### 1. LogicManager for Complaints **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** October 24, 2025 **What do you like best about LogicManager?** Organized way to facilitate complaint resolution. **What do you dislike about LogicManager?** The automatically assigned due dates are too short. **What problems is LogicManager solving and how is that benefiting you?** Reducing the amount of back-and-forth emails; housing all necessary info & docs for complaint resolution in one central location as opposed to an email inbox that has a limited retention schedule and can be more difficult to track. ### 2. It's efficient for simple tasks. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** I like the way it's simple to map controls to the applicable risks. **What do you dislike about LogicManager?** How you can't search through the list when making a report. You have to just scroll through the list. **What problems is LogicManager solving and how is that benefiting you?** It's solving an efficient way to have risk and control conversations with the appropriate stakeholders. ### 3. Limitations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** good for mass reporting to produce quarterly figures **What do you dislike about LogicManager?** Limits the amount of direct information regarding individual sampling to input. Additional resources are required to get a full picture of report **What problems is LogicManager solving and how is that benefiting you?** I can't think of anything it solves. Extra workload for me personally. **Official Response from Katrina Schmelter:** > Thank you for sharing your feedback. We’re glad to hear LogicManager has been helpful for mass reporting, but we’re sorry it’s felt like extra work rather than a time-saver. When configured properly, LogicManager can automate many activities and significantly reduce overall workload. Either you or your LogicManager administrator can reach out to your Customer Success Manager, who can review your setup and schedule a complimentary session with our Onboarding & Enablement team. They’ll help fine-tune your environment to better support your reporting needs. We’d love to help you get to a point where LogicManager is doing the heavy lifting for you. ### 4. Good ease of use, lacks some important features **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** It is generally simple for users to navigate and use. **What do you dislike about LogicManager?** There are some things that I would consider basic features that are not currently available. **What problems is LogicManager solving and how is that benefiting you?** It lets us move processes from old manual processes to an online system that tracks progress. **Official Response from Katrina Schmelter:** > Thank you for sharing your feedback. We’re happy to hear that you find LogicManager easy to use and that it’s helping your team move processes online and track progress. We also appreciate you letting us know there are some features you’d like to see added. We’d love to hear more about your ideas. You can submit requests directly through the in-app “Provide Feedback” form so our product team can review them. You can also reach out to your Customer Success Manager, who can help get your requests prioritized or explore whether your needs are already covered by existing functionality. We’re committed to helping you get the most out of LogicManager and ensuring the platform continues to grow with your needs. ### 5. Easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity **Reviewed Date:** October 24, 2025 **What do you like best about LogicManager?** The system is very clean cut and is easy to navigate **What do you dislike about LogicManager?** The system can be slow at times. It can take a while for it to load properly **What problems is LogicManager solving and how is that benefiting you?** LogicManager assists us in conducting 3rd party vendor reviews ### 6. Building better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** Listening to customers and making changes **What do you dislike about LogicManager?** users that have been on the system for a while don't know when or how to switch a process to make it easier **What problems is LogicManager solving and how is that benefiting you?** making workflows and tasking easier to manage **Official Response from Katrina Schmelter:** > Thank you so much for sharing your feedback! We’re happy to hear that you appreciate how LogicManager listens to customers and continues to improve. It’s great to know the platform is helping make workflows and task management easier for your team. It sounds like some of the challenge may be around user engagement and knowing when to adjust processes. Your Customer Success Manager can help with that by reviewing your current workflows, sharing best practice recommendations, and brainstorming ways to train or re-engage your users. We’d love to help make sure everyone on your team feels confident using LogicManager and is getting the full value out of your program. ### 7. Easy to use and understand! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** All the information is in one place to communicate with **What do you dislike about LogicManager?** Theres not much to dislike. Logic manager is a one stop shoo **What problems is LogicManager solving and how is that benefiting you?** Being able to communicate proficiently with coworkers and correcting errors ### 8. Great Tool to Manage Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** The ability to make changes to the product. **What do you dislike about LogicManager?** Functionalities with due setting up due date, the tool does not considering weekends or holidays. **What problems is LogicManager solving and how is that benefiting you?** Ensuring that tasks are completed timely. ### 9. Not a bad experience, but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** October 25, 2025 **What do you like best about LogicManager?** It's fairly easy to use, the interface is not complicated. **What do you dislike about LogicManager?** I wish there were easier ways to search past reports. **What problems is LogicManager solving and how is that benefiting you?** It makes sending incident reports very easy. ### 10. Marketing Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** Tracking reviews and seeing what stage the review is at **What do you dislike about LogicManager?** Not able to edit entries after the fact, not able to delete files after submitting **What problems is LogicManager solving and how is that benefiting you?** Compliance reviews **Official Response from Katrina Schmelter:** > Thank you for your feedback and for sharing what’s been working well for you. We’re glad to hear LogicManager has been helpful for tracking review stages and supporting your compliance processes. If you’re having trouble editing entries after submission, please reach out to your Customer Success Manager or your LogicManager administrator. They can review your permissions and help identify the best way to make updates. As for deleting files, that limitation is intentional. LogicManager is designed to preserve all data through archiving instead of deletion so you always maintain a complete audit trail. This is a core risk management best practice that ensures accuracy, accountability, and compliance. We appreciate you taking the time to share your experience and are here to help make sure the platform continues to support your needs. ### 11. Its fine, kind of hard to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment **Reviewed Date:** October 24, 2025 **What do you like best about LogicManager?** Being able to track issues for coaching. **What do you dislike about LogicManager?** Not very user friendly. every update makes it more difficult to use. **What problems is LogicManager solving and how is that benefiting you?** Consistency in team member daily tasks **Official Response from Katrina Schmelter:** > Thank you for sharing your feedback. We’re glad to hear LogicManager is helping your team stay consistent in daily tasks, but we’re sorry that finding what you need and keeping up with updates has been challenging. We recommend checking out the notification bell in the top right corner of the platform. That’s where you’ll find details about each new product release and links to live workshops where you can learn more and ask questions in real time. You can ask LogicManager Expert (LMX), your in-app assistant, to walk you through new enhancements or guide you on how to complete specific tasks. Your Customer Success Manager is also here to help. They can provide additional support and schedule a complimentary personal training session to make sure you feel confident navigating the platform. We’d love to help make LogicManager feel intuitive and easy to use every time you log in. ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos **Reviewed Date:** October 25, 2025 **What do you like best about LogicManager?** Needs a filter to show what department when trying to open **What do you dislike about LogicManager?** hard to find the department due to not showing the name **What problems is LogicManager solving and how is that benefiting you?** variances ### 13. Not customizable,Demos do not represent output,Reporting is not real-time,extremely difficult **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** Tasks are helpful, but not customizable as they should be (its 2025) **What do you dislike about LogicManager?** Not customizable. Reporting is extremely lagged and not user friendly. **What problems is LogicManager solving and how is that benefiting you?** N/A **Official Response from Katrina Schmelter:** > We’re really sorry to hear that you’ve been having a tough time with reporting and task customization. We know how important it is for the platform to feel intuitive and flexible to your needs, and we truly appreciate you taking the time to share your honest feedback. Your Customer Success Manager can connect you with additional resources and training to make things easier. They can also schedule a complimentary session with our Onboarding & Enablement team, who can help fine-tune your environment and make adjustments to improve your reporting experience. We’re committed to helping you get the most out of LogicManager and would love the opportunity to turn this around for you. Please reach out to your CSM anytime, and we’ll make it a priority to get you the support you need. ### 14. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** Customer service is outstanding. We love how accessible the experts are. **What do you dislike about LogicManager?** Our users can't save their responses for themselves. **What problems is LogicManager solving and how is that benefiting you?** Risk management ### 15. somewhat hard to navigate but does include relevant requests **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth G. | Program Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about LogicManager?** It helps maintain all the relevant information needed or requested from the Quality department in one place **What do you dislike about LogicManager?** It's somewhat difficult to figure out where to attach the needed information. It should just have a button for "updates" in each section **What problems is LogicManager solving and how is that benefiting you?** It helps to keep all the information about a late PRE contained in one section- so it's easy to follow. ### 16. What an awesome Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Y. | Licensed Health Insurance Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about LogicManager?** The daily reminders really help to ensure task are completed without fail. **What do you dislike about LogicManager?** This product them is a little dull. The use of colors could be better. **What problems is LogicManager solving and how is that benefiting you?** Adverse Event tracking ### 17. Fully comprehensive ERM software. **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa C. | GRC Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about LogicManager?** That is is always evolving to be more encompassing of the ERM process. It doesn't just look to create a visual dashboard of information but rather how to take the data and make useful reports that executives can use to make thoughtful and insightful decisions from. **What do you dislike about LogicManager?** There are some limitations to the reporting moduel and quirks between platforms with inconsistencies. However, after attending IMPACT, it sounds like the development team is open to hearing about those issues so they can work to resovle them when made aware of them. **What problems is LogicManager solving and how is that benefiting you?** Need a central location to host risk assessments, quantify them, and start to develop and build out our ERM system. ### 18. Top Notch Implementation/Advisory Service **Rating:** 5.0/5.0 stars **Reviewed by:** Vicky C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about LogicManager?** Working with our implementation manager, Danni Troy, has been a pleasure so far. Her commitment to seeing the client's implementation succeed is commendable! Her professionalism, expertise, and dedication have helped advance our GRC initiatives. She has demonstrated unparalleled expertise and dedication throughout our implementation process and has consistently gone above and beyond to tailor solutions to our specific needs. We are incredibly fortunate to have Danni as part of our Implementation Manager, and I look forward to continuing our successful partnership. **What do you dislike about LogicManager?** User-based licensing limit our ability to deploy the solution at the enterprise wide level due to the budget constraint. But I've learned that this is going to change this year to a solution-based pricing structure which is a great news! **What problems is LogicManager solving and how is that benefiting you?** Connect all the complex risk data and remove any silos under 1 platform where risk data can be easily tracked/reported to allow efficient GRC management. ### 19. TPRM Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Susan A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogicManager?** The best thing about LogicManager is the support team. They lean in and help guide us to have the absolute best experience. And yes, the tool itself is powerful and my "go-to" for TPRM and particulary workflow to allow all SMEs to input, review and move forward. **What do you dislike about LogicManager?** I am not sure that I dislike but it is something that I'm not sure about yet, that is the contract management piece. I would like a more sophisticated program to help manage my contracts. Oh and reporting seems clunky and I have asked for someone to show me how to better run reports and dashboards so this should be solved today (5/16). **What problems is LogicManager solving and how is that benefiting you?** workflow - TPRM - SME review and approval reporting and dashbaords - I hope (see above comment - trying to solve) ### 20. System is okay, CEO is pushing people out, remaining employees are great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about LogicManager?** Employees are always willing to assist. LM workflows may be continously changed to adapt to changes. **What do you dislike about LogicManager?** The CEO went on several rants at the conference, it left the entire room feeling weird. Many even cringed when he took the mic. Conference hiccups were far too many. LMX was pushed hard but is nothing more than ChatGMT for LM, it cannot read data, so is very high level and every user I spoke with said useless. Missed the smaller group sessions. Much smaller attendee list this year, many leaving LM. Reporting remains a pain point. Hours are spent weekly manipulating reports. Pricing continues to increase at a rapid pace. Lots of employee turnover. Integration with apps is painful. **What problems is LogicManager solving and how is that benefiting you?** A system that is auditable and automated. ### 21. Satisfied LogicManager Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about LogicManager?** Ability to customize workloads and automated workflows. Support services are amazing and quick to respond. **What do you dislike about LogicManager?** Not enough in person training on the platform and guide documents are not always very helpdful **What problems is LogicManager solving and how is that benefiting you?** Policy Management Incident response Risk/Controls assessments ### 22. LOGICMANAGER REVIEW **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about LogicManager?** The support that is offered for the platform **What do you dislike about LogicManager?** Not knowing where to find some of the options. **Recommendations to others considering LogicManager:** I have no recommendations at the time. **What problems is LogicManager solving and how is that benefiting you?** Where some of the information is located. Wish I knew some of it sooner. **Official Response from Katrina Schmelter:** > Thank you for taking the time to share your feedback about LogicManager. We’re glad to hear that you appreciate the support offered for our platform—that’s something we strive to deliver consistently for all our customers. We’re sorry to learn that finding some of the options within the platform has been a challenge. User experience is a top priority for us, and your feedback is invaluable in helping us identify areas for improvement. To ensure you’re getting the most out of LogicManager, we’d love to help address any confusion or concerns directly. Please don’t hesitate to reach out to our support team or your Customer Success Manager—they’re always here to provide guidance, point you to resources, or even set up a quick walkthrough to make things easier. If you’d like, we’d be happy to connect offline to better understand your specific needs and ensure you feel fully supported. Just drop us a note at support@logicmanager.com, and we’ll make it happen. Thank you again for your honest review. We value your partnership and are committed to helping you succeed with LogicManager. ### 23. Complaint management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogicManager?** Logic Manager is great for tracking the progress of complaints from start to finish, I have the ability to make changes to any fields and to create the reports I need. I am able to tell a stakeholder how many complaints we received and report on any of the fields we track. **What do you dislike about LogicManager?** Reports are very slow and I wish we could make changes to the task notifications. **What problems is LogicManager solving and how is that benefiting you?** Tracking complaints and all documentation associated with the complaint ### 24. LogicManager 2.0 Conference **Rating:** 4.5/5.0 stars **Reviewed by:** Shaundra O. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about LogicManager?** A single source of storage for all our business needs **What do you dislike about LogicManager?** There are times we have a gateway timeout when running too many reports **What problems is LogicManager solving and how is that benefiting you?** Single source for information ### 25. Relationship manager from Fastex, main responsible for Logic Manager implementation and assessments. **Rating:** 5.0/5.0 stars **Reviewed by:** Georgi G. | Chief Operational Risk Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about LogicManager?** The system provides robust framework for risk assessment, management, reporting and follow-ups. **What do you dislike about LogicManager?** The integration with the corporate JIRA is limited to the incidents only and there is no possibility to create remediation tasks that would be linked to JIRA issues. **What problems is LogicManager solving and how is that benefiting you?** The system supports in risk management process and reporting. ### 26. Easily adapts to the risk programs at the bank **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about LogicManager?** Customer support, ease of configuration, **What do you dislike about LogicManager?** data tracking: I would like to easily see where different users or business processes are used across the application, instead of building different tracking reports. This would be useful for data governance too. **What problems is LogicManager solving and how is that benefiting you?** Integration of standalone risk programs across the bank. ### 27. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Nesmah I. | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about LogicManager?** The tool can be tailored to meet client requirements. **What do you dislike about LogicManager?** The tool is tailorable but the steps are not very intuitive, certainly at the start. **What problems is LogicManager solving and how is that benefiting you?** It is creating a workflow to ensure our policies are reviewed on time by relevant stakeholders. This will ensure less or no overdue review of policies. ### 28. We use LM for ORM RCSAs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about LogicManager?** I like the data aggregation & linkages within LM. I like that we can perform ORM RCSAs within LM. **What do you dislike about LogicManager?** There is no way to add comments within an RCSA to go back & forth between assessor and reviewed/challenger. Only offering 3 levels for Risk and Controls makes it more difficult to get more granular. We've been having more downtime recently due to upgrades, etc. **What problems is LogicManager solving and how is that benefiting you?** A place to create logs of issues as well as a place to perform RCSAs and aggregate the data. ### 29. Team is very happy with this solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about LogicManager?** Ease of use: Configuration is done by the user and is very easy - do not need any coding knowledge. Customer service is outstanding: In addition to general support, you are assigned implementation specialists who stay with you after initial implementation and are available to answer questions, create reports, provide guidance. **What do you dislike about LogicManager?** Self-service reporting capabilities are limited, but this is offset by the customer service of the specialists assigned to your account who can create any report you need. **What problems is LogicManager solving and how is that benefiting you?** Keeping everything in one place: We previously had information stored in Outlook, SharePoint, network drives, etc. Now all tasks and communications for an event can be managed in LogicManager. Automation: Manual reminders and processes are a thing of the past. With automation rules, you can build workflows to send tasks and reminders at the appropriate times. ### 30. Best GRC Tool I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Tisha N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about LogicManager?** Logic Manager is the best risk management tool I have used. The ability to customize plans and reports is so beneficial to our ever-changing industry. The customer service is top notch and the assigned rep, Dan Chu, that I deal with is so smart and helpful. It almost feels like he is part of our team here at the Bank. I've never had a rep that was so eager to help and creative with solutions. Kudos to Logic Manager and their team! **What do you dislike about LogicManager?** Nothing I don't like about the tool. I honestly love it and tell other peer Banks about it. **What problems is LogicManager solving and how is that benefiting you?** Logic Manager is our in house tool for everything risk management and audit related. ### 31. Third-Party Risk Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sara H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about LogicManager?** I love that the system evolves and changes as new situations/regulations, etc evolve. I appreciate my relationship with the Customer Success Analysts and their ability to understand my needs and help direct me to process that fits my needs. **What do you dislike about LogicManager?** I have not yet encountered an aspect of the system that I dislike. My usage is focused mainly in Taxaonomy and Event Tracking and the system fits my needs. **What problems is LogicManager solving and how is that benefiting you?** Tracking and reporting on vendors, issues, risk assessments and more allowing us to be more consistent in our reporting. ### 32. Great solution that is growing and evolving with its users **Rating:** 4.5/5.0 stars **Reviewed by:** Kim K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about LogicManager?** Love that it's a centralized location for all of our vendor processes and documents. They ability to customize with no code is excellent, we're able to update in real time me not need to wait on our IT team or developers to make changes happen. **What do you dislike about LogicManager?** I would like more ability to customize for our use case. We're waiting on additional integration that will reduce the manual work. Would also like to make the user interface a bit more user friendly since most of the users in our org are looking for ease to access, quick overviews, direct links to contracts, etc. **What problems is LogicManager solving and how is that benefiting you?** This has centralized our contracts, Vendor Onboarding, BCP, Risk Assessment and Legal Matter Management. We're hoping this will reducing manual processes and reducing inefficiency. ### 33. Impact 23 Conference **Rating:** 5.0/5.0 stars **Reviewed by:** Echo P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2023 **What do you like best about LogicManager?** LogicManager has been a very valuable too to our risk team. However, Impact 23 introduced me to the people behind the brand and they are what makes this tool valuable ! **What do you dislike about LogicManager?** Reporting is our biggest challenge. We will continue to work with our team to deepen our understanding of that feature. **What problems is LogicManager solving and how is that benefiting you?** Excellent GRC tool for all areas of the 1st and 2nd Lines of Defense. Builds transparency across various risk areas; moving from manual processes to automated is always more productive. ### 34. A better solution for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about LogicManager?** How easy the system is to personalize to meet the needs of our business. As we began to put it into production we were able to make changes easily which made it more efficient. **What do you dislike about LogicManager?** The reporting I just wish it was easier to update. While the reports are significant, making changes is time-consuming. **What problems is LogicManager solving and how is that benefiting you?** It allows us to easily track the issues we have coming in from our customers making it more efficient to identify and solve problems. ### 35. Best integrated risk management system implementation partner **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about LogicManager?** The assigned business analysts to help configure workflows, build reports, etc., without needing to spend additional resources to bring in professional services. **What do you dislike about LogicManager?** Certain reporting functionality requires LogicManager resources and can not be done by the end user. The LogicManager analysts, however, are very helpful in delivering any reports requested. **What problems is LogicManager solving and how is that benefiting you?** LogicManager is helping to increase efficiency through workflow and reporting automation, as well as serving as a central repository for all risk data. ### 36. Logic Manager has been extremely helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Tierra W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about LogicManager?** I really like how organized my audits are thanks to LogicManager. It keeps my reports consistent and straight to the point. **What do you dislike about LogicManager?** I have not encountered anything that I don't like about LogicManager at this time. **What problems is LogicManager solving and how is that benefiting you?** We did not have an internal audit program when I first started so LogicManager is helping to establish standards in that area. ### 37. First time attendee **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about LogicManager?** The ability to have centralized view of risk data is great. Also impressed with how engaged everyone is for getting feedback and product enhancement ideas. **What do you dislike about LogicManager?** There are some signs of work in progress on unifying data. For example, having to create a new physical asset for a company that is created under Relationships. **What problems is LogicManager solving and how is that benefiting you?** Visibility and ability to actively identify and manage third party risk, as well as a centralized location for all contracts. ### 38. Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Anjna V. | Director Enterprise Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about LogicManager?** The Customer Service we get from LogicManager is second to none. Our account representative manages many priorities for my team and other companies. He is genuine, honest, responsive, and very pleasant to work alongside. **What do you dislike about LogicManager?** The reporting schedule is not always accommodating to our needs; however, the LogicManager analyst help get our needs met. **What problems is LogicManager solving and how is that benefiting you?** LogicManager is the tool being used to provide the vendor onboarding process with the risk assessment, conduct operational risk assessments, and manage our BIA process. ### 39. Tons of ways to track and report on data **Rating:** 5.0/5.0 stars **Reviewed by:** Jamila M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about LogicManager?** I love that we can make changes to the event details, workflows and permissions, add fields, and change fields on our own. We don't need to rely on IT support. **What do you dislike about LogicManager?** Sometimes the reports don't work or are super slow, which can be frustrating. **What problems is LogicManager solving and how is that benefiting you?** Automatically sending complaints/tasks to business partners. ### 40. Best Customer Service and Third-Party Platform Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about LogicManager?** I get immediate responses to my inquiries. They are open to hearing enhancement ideas and act on them quickly. The platform is powerful and easy to use! **What do you dislike about LogicManager?** Honestly, there isn't anything that I dislike. **What problems is LogicManager solving and how is that benefiting you?** Vendor Risk Management, Vendor Rep, SLA and Contracts Management. ### 41. LogicManager Review **Rating:** 5.0/5.0 stars **Reviewed by:** Claire S. | Operational Risk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about LogicManager?** How easy it is to communicate and re ieve help from the Analyst. Very involved in our process. **What do you dislike about LogicManager?** Would like to do more in reporting on our own. **What problems is LogicManager solving and how is that benefiting you?** Holding people accountable ### 42. LogicManager is a great tool - some minor deficiencies in capabilities but still a good tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about LogicManager?** - Ability to configure workflows and automation/visibility rules on our own without always having to refer to LM for assistance - Mark Mondani is wonderful to work with! **What do you dislike about LogicManager?** - The inability to have rich text (bold/italicize etc) headers in your taxonomy; - Not the most efficient process to handle annual risk assessments while maintaining historical data of the previous year's risk assessments and due diligence requirements - The ability to complete complex reports (or at least a lack of training on how) on our own **What problems is LogicManager solving and how is that benefiting you?** Unsure what this question is asking ### 43. Great enhancements achieved with LogicManager! **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel M. | Credit and Operational Risk Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2021 **What do you like best about LogicManager?** I have been using LogicManager for more than two years, and it has been a great experience. LogicManager replaced another GRC platform that we had installed with excellent improvements. Since that, we have deployed internal audit plans, findings, and actions plans, operational risk events, IT risk events, Risk & Control Self-Assessments (RCSA). We are just now moving to policy management, and for 2022 we are planning to implement BIA-Busines Impact Analysis in LogicManager. We have been doing all that by ourselves, with the excellent support of the Support Team. It has been a great experience! **What do you dislike about LogicManager?** We do not have any structural complaints about LogicManager. Everything we like to implement has been possible. Last year we had a significant concern about RGPD, with all Privacy Shield legal issues between US and EU. But since LogicManager installed a European Data Center, LogicManager sorted it out for good! In strategic terms, I suppose you guys must have a Support Team in Europe to assist more directly all European customers. Even the Support Team in Boston is fantastic! **What problems is LogicManager solving and how is that benefiting you?** No pending problems right now. ### 44. LogicManager has been a very useful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about LogicManager?** Building out libraries, workflows, and surveys/questionnaires has been easy to accomplish **What do you dislike about LogicManager?** The version history for fields (i.e. answers that may have been previously given in response to a question/field) is not as accessible as would be preferred **What problems is LogicManager solving and how is that benefiting you?** LogicManager is being used as our main platform for vendor management and it has provided structure and organization for our program. ### 45. Great GRC solution but even greater people **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick E. | Operational Risk Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about LogicManager?** The best thing about LogicManager is the amount of support you get from them....and not just from your dedicated account analyst. I have met with all sorts of people from LogicManager that generally want to make it the best GRC solution out there. Monthly product updates/webinars give you an idea of how to evolve/enhance your current ERM, Vendor, Compliance, Audit program(s). I definitely recommend using LogicManager as your GRC vendor. From the customer support to the new integration capabilities, you will be hard-pressed to find another GRC vendor who can provide as much value as they do. **What do you dislike about LogicManager?** One downside to using LogicManager is that they are still relatively small in size. This could potentially impact support in the future. I would like to see more improvements with out-of-the-box reporting and more integrated workflows. **Recommendations to others considering LogicManager:** I would recommend getting the enterprise license so that you have access to all features and use cases. It is easy to implement something new if you do not have to worry about not having a certain license/access **What problems is LogicManager solving and how is that benefiting you?** By implementing LogicManager, we have moved from primarily manual/Excel-based processes in many of our bank's risk areas to more automated and streamlined processes. Productivity has gone up as we no longer have to create/maintain large and expansive spreadsheets. Automated reporting is also a great benefit! ### 46. Love Logic Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Michael E. | Risk Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about LogicManager?** Logic Manager provides a central location to house our risk, compliance, and audit programs. We most utilize customized workflows. The ability to build our own workflows has enabled us to create more streamline and efficient programs. Customer service is something that we also appreciate about Logic Manager. Whether through email, chat, or with our account representative, we always receieve the answers we need promptly. The constant platform updates are also greatly apprecited. **What do you dislike about LogicManager?** The legacy systems seems to have had better resources for self-service when it comes to help through the site. The Resource Center does not seem to be as helpful as it was in the legacy system. It would also be nice if the reporting module could be real-time to reflect changes that were recently made and not have to wait overnight for the reporting module to update. **Recommendations to others considering LogicManager:** The platform can do so much. Work with your account representative to discover all of the fantastic things Logic Manager can do. **What problems is LogicManager solving and how is that benefiting you?** Logic Manager has enabled us to become more streamline, efficient, and productive. We have been able to move from very manual processes within our programs to almost fully automated programs. There has been an invaluable time-cost savings that is one of the major benefits of us moving to Logic Manager. Customized workflows along with tasks that can be assigned have been valuable in our use of Logic Manager. ### 47. Implementation of Supply chain surveys - compliance EHS **Rating:** 5.0/5.0 stars **Reviewed by:** rik n. | Sr Manager Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about LogicManager?** The insightful staff were able to make what could have been a complicated project as easy as possible the automation workflows within the software have simplified our existing processes. **What do you dislike about LogicManager?** The software can be configured in many ways but it would benefit from having additional standard templates available to ease the use of the software, topics such as ROHS complaince / SCIP compliance are standard for most businesses so having configured templates would ease in this transition. **Recommendations to others considering LogicManager:** Review the modules and internal expertise held within your company; the system assists in administration rather than technical knowledge. **What problems is LogicManager solving and how is that benefiting you?** Automation of manual tasks, the scope of the software is exciting and several elements are yet to be explored, however it has already been hugely beneficial in setting up new workflows. ### 48. Very complete, user-friendly, do-it-yourself risk management application **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Chief Audit Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2021 **What do you like best about LogicManager?** I appreciate the fact that Logicmanager is an integrated risk management tool and how easy it is for the users to accept it , removing all change resistance obstacles. In particular I like the fact that the owners can develop forms and workflows by themselves, without the need of consultants and IT experts, which create a dependence and delays the implementation of the modules. The fact that Logicmanager reflects in the system upgrades the needs and requirements of its clients also brings benefits to all. Finally the pricing is by user type and number of users which makes quite easy to understand. **What do you dislike about LogicManager?** The modules themselves are not as complete as other competitors, which forces to make some compromises. However, it more than sufficient for small and medium companies to operate and manage their risks. **What problems is LogicManager solving and how is that benefiting you?** We are currently managing Findings and action plans, operational risk and IT incidents in the application. We are also documenting all the internal audits and audit timesheets. We have registered all our processes and perform regular risk assessments on those. ### 49. The Customer Success Team made the process flow configuration super easy with a focus on accuracy. **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia R. | Leader, Compliance Audits, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about LogicManager?** The process flow was intuitive and flowed easily. Software updates seem to keep up with our business development. We use almost every tool LogicManager has to offer. **What do you dislike about LogicManager?** Sometimes the "hardwired" items interfere with our creativity, however, we usually can work it out with our Customer Success Team. **What problems is LogicManager solving and how is that benefiting you?** We used LogicManager for our Compliance Risk and Readiness Assessment and we used LogicManager to roll four assessments into one. It reduced company compliance risk and readiness assessment workload by 151 weeks annually. We are using LogicManager to support our business compliance optimization process to create a standardized process for assessing and implementing regulatory changes. ### 50. LogicManager has been a great purchase for our institution. **Rating:** 4.5/5.0 stars **Reviewed by:** Marla B. | Information Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about LogicManager?** LogicManager is completely customizable and solves many of the challenges we were facing with having separate processes, procedures, spreadsheets and workflows. **What do you dislike about LogicManager?** The biggest downside is finding the time to implement everything we need. However, LogicManager support/consulting is always available to help. **What problems is LogicManager solving and how is that benefiting you?** Tracking of exceptions; uses for vendor management and vendor review; automation of tasks; policy management; the ability to cross-reference applications, vendors and incidents have been great benefits. ## LogicManager Discussions - [What is an enterprise risk management (ERM) framework?](https://www.g2.com/discussions/what-is-an-enterprise-risk-management-erm-framework) - 1 comment, 3 upvotes - [Who needs enterprise risk management software?](https://www.g2.com/discussions/who-needs-enterprise-risk-management-software) - 1 comment, 2 upvotes - [How long does it take to implement a risk management framework?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-a-risk-management-framework) - 1 comment, 2 upvotes - [How do you build a business case for investing in ERM?](https://www.g2.com/discussions/how-do-you-build-a-business-case-for-investing-in-erm) - 1 comment, 2 upvotes - [How does enterprise risk management help improve business results?](https://www.g2.com/discussions/how-does-enterprise-risk-management-help-improve-business-results) - 1 comment, 2 upvotes - [View LogicManager pricing details and edition comparison](https://www.g2.com/products/logicmanager/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+15%3A05%3A36+-0500&secure%5Bsession_id%5D=815d384f-8129-457f-b243-6b5ae8bccb42&secure%5Btoken%5D=ca6132f83db2f846d03f560937c69e8c1a279c947e5d2d77873b765d6116fbe8&format=llm_user) ## LogicManager Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Syncmate](https://www.g2.com/products/syncmate/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## LogicManager Features **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Execution** - Crisis Management - Workflows **Risk Control** - Reviews - Policies - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Monitoring - IT Risk Management** - AI Monitoring **Platform AI Features - Policy Management** - Reports - Workflow Management **Business Resilience** - Business Continuity - Compliance Management **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Monitoring** - Vendor Performance - Notifications - Oversight **Generative AI** - AI Text Generation - AI Text Summarization **Documentation - Audit Management** - Templates & Forms - Checklists **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Reporting** - Templates - Centralized Data - 360 View **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Generative AI** - AI Tasks **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance **Platform** - Integration - Security & Privacy - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top LogicManager Alternatives - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews)