--- title: LogicManager Reviews meta_title: 'LogicManager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how LogicManager works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 127 scale: '5' date_modified: '2026-08-07' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # LogicManager Reviews **Vendor:** LogicManager **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.2/5.0 **Total Reviews:** 127 ## About LogicManager LogicManager is an Enterprise Risk Management platform that helps organizations identify, assess, monitor, report, and improve risk management activities across the entire risk lifecycle. Since 2006, LogicManager has supported enterprise risk leaders, process owners, executives, and oversight teams in building risk-based programs that connect people, processes, controls, vendors, objectives, incidents, and reporting in one system. Unlike traditional GRC tools that often manage risks, controls, and compliance activities in isolation, LogicManager’s ERM approach is designed to show how risk moves across the business and how it affects performance, accountability, and decision-making. LogicManager is powered by Risk Ripple Intelligence, a connected risk model that helps organizations understand relationships between risks, controls, processes, departments, vendors, and objectives. This structure helps teams identify hidden dependencies, understand downstream impacts, and create a more complete view of their risk landscape. The platform supports oversight and separation of duties by helping organizations define ownership, assign responsibilities, manage approvals, track issues, monitor controls, and report results to leadership. LogicManager also includes out-of-the-box board reporting and configurable dashboards that help teams communicate risk information clearly to executives, boards, and oversight committees. LogicManager’s Risk Maturity Model provides an umbrella framework for building and maturing a risk program. Because most major risk, compliance, and governance frameworks share a common foundation, the RMM helps organizations address the approximately 90% of requirements that are common across frameworks, leaving teams to focus on the framework-specific 10%. This reduces duplicated effort and gives teams a structured foundation for continuous improvement. Key capabilities and value propositions include: - Manage the full risk lifecycle, from identification and assessment to monitoring, reporting, and program improvement. - Use Risk Ripple Intelligence to connect risks, controls, processes, vendors, departments, and objectives. - Support oversight, accountability, approvals, and separation of duties across risk activities. - Create board-ready visibility with out-of-the-box reports and configurable dashboards. - Accelerate program maturity with the Risk Maturity Model, guided onboarding, embedded expertise, and best-practice frameworks. LogicManager is designed for mid-market and enterprise organizations, especially regulated, complex, or highly distributed teams managing enterprise risk, operational resilience, third-party risk, business continuity, internal controls, issue management, cybersecurity risk, and executive reporting. With LogicManager Expert — LMX — users can access AI-powered guidance based on trusted LogicManager University content to help apply best practices, reduce manual follow-ups, and work more efficiently within their risk program. ## LogicManager Pros & Cons **What users like:** - Users appreciate the **ease of use** of LogicManager, highlighting its intuitive and straightforward interface for efficiency. (26 reviews) - Users appreciate the **intuitive design** of LogicManager, making it easy for staff to navigate and complete tasks efficiently. (14 reviews) - Users find LogicManager to be **extremely helpful and user-friendly** , providing excellent support for efficient task completion. (11 reviews) - Users appreciate the **navigation ease** of LogicManager, allowing them to work efficiently in a busy environment. (9 reviews) - Users value the **effective organization** of LogicManager, streamlining complaint resolution and centralizing important information efficiently. (9 reviews) - Users value the **centralization** of LogicManager, finding it user-friendly and organized for cross-departmental communication. (8 reviews) - Users praise the **excellent customer support** from LogicManager, which significantly enhances their experience and efficiency. (7 reviews) - Features (7 reviews) - User Interface (7 reviews) - Centralized Management (6 reviews) **What users dislike:** - Users struggle with the **lack of clarity** in LogicManager's tools and report creation, finding it unintuitive and complex. (13 reviews) - Users find LogicManager **not intuitive** , struggling with complex report creation and unclear instructions for newer users. (13 reviews) - Users express frustration over **missing features** , such as limited attachment slots and inadequate AI support for due dates. (12 reviews) - Users find the **learning curve steep** with LogicManager, as clarity and intuitiveness can be lacking for newcomers. (10 reviews) - Users experience a significant **lack of guidance** , struggling with complicated processes and inadequate support for effective use. (7 reviews) - Limited Functionality (7 reviews) - Non-Intuitive Features (7 reviews) - Not User-Friendly (7 reviews) - Poor Navigation (7 reviews) - Users experience **poor reporting** with LogicManager, finding the process slow, complex, and lacking essential features. (7 reviews) ## LogicManager Reviews ### 1. Was a Great Product... **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about LogicManager?** The platform is very easy to understand at a high level and users/administrators need very little training to begin utilizing it. I am the primary system administrator and there have been several iterations of how we have implemented our controls in LogicManager. Each time we have made sweeping changes the support team has been incredibly helpful and assisted in any way necessary (uploading spreadsheets / creating reports / etc...). **What do you dislike about LogicManager?** The re-negotiation process has been "interesting' to say the least. We have been customers for 9 years and were basically ghosted by our LogicManager support team. We are required to do an RFP every 3 years and our rate increase was a staggering 560%. The response was held until there was only a few hours left in the RFP which burned significant time. I assumed we would stay loyal customers until this disrespectful response. **What problems is LogicManager solving and how is that benefiting you?** We have a massive amount of recurring tasks that need to be managed for Sarbanes Oxley (SOX) Compliance. LogicManager organizes and does most of the heavy lifing as far as reminders and tasks are concerned, saving me tons of time. We also have recently migrated our Risk Acceptance process into the platform which will save us tons of time and combine several different processes that were happening into one common process. **Official Response from Katrina Schmelter:** > Thank you for sharing your feedback. We truly value your nine years of partnership. We’re sorry to hear the recent RFP process felt frustrating. As part of the RFP, our impression was that we needed to work within a more formal structure, including sharing pricing through the official submission, and we were trying to be respectful of that. If we misinterpreted that along the way and it led to a slower experience than you expected, we apologize. Your partnership means a great deal to us, and we welcome the opportunity to connect directly and better support you moving forward. ### 2. Weak Audit Trail and Delayed Plan Updates Make Reporting Hard **Rating:** 1.5/5.0 stars **Reviewed by:** Claudio A. | Operational Risk Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about LogicManager?** It has ok customization, but sometimes they force their reports/customizations on you, and it does not come out as you want. **What do you dislike about LogicManager?** Does not have a good audit trail when changes are made, you have to figure out how to configure a report to pull an audit trail. Changes made to plans are not immediately reflected when printing out the plan/report it takes an overnight update for that to show or a forced refresh, but if you force a refresh without letting other users know it could mess up the changes they are making. **What problems is LogicManager solving and how is that benefiting you?** GRC tool that allows compliance and audit to be involved. **Official Response from Katrina Schmelter:** > Thank you for taking the time to share your feedback. We appreciate you highlighting your experience. Some of the challenges you mentioned, particularly around audit trail visibility and report updates, may be related to how your LogicManager environment is configured. LogicManager does support change tracking and audit trail reporting, but depending on configuration, those details may not appear automatically in certain reports. We recommend reaching out to your organization’s LogicManager administrator and asking them to connect with your Customer Success team to schedule a training session. We offer complimentary 1:1 sessions where our team can review your environment, walk through reporting options, and help ensure the platform is configured to support the visibility and reporting your team needs. You may also find helpful guidance in LogicManager University (LMU), which includes resources on reporting. If you are unsure who your admin is, our Customer Success and Support teams are always happy to help point you in the right direction. Thank you again for the feedback. ### 3. Helpful Workflow Tracking, But Needs Better Automated Overdue Remediation Tasks **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about LogicManager?** Automated workflows and tracking of issues and findings, some reporting features are helpful but could use more. **What do you dislike about LogicManager?** Things to be able to happen more automatically, like if an issue or finding goes past a target remediation date there should be a task sent to the responsible person to update the due date. **What problems is LogicManager solving and how is that benefiting you?** Tracking issues and findings in one location and sending out reminders for monthly updates. Logic Manager is also providing a risk acceptance exception tracking and monitoring program for us. ### 4. Not customizable,Demos do not represent output,Reporting is not real-time,extremely difficult **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** October 23, 2025 **What do you like best about LogicManager?** Tasks are helpful, but not customizable as they should be (its 2025) **What do you dislike about LogicManager?** Not customizable. Reporting is extremely lagged and not user friendly. **What problems is LogicManager solving and how is that benefiting you?** N/A **Official Response from Katrina Schmelter:** > We’re really sorry to hear that you’ve been having a tough time with reporting and task customization. We know how important it is for the platform to feel intuitive and flexible to your needs, and we truly appreciate you taking the time to share your honest feedback. Your Customer Success Manager can connect you with additional resources and training to make things easier. They can also schedule a complimentary session with our Onboarding & Enablement team, who can help fine-tune your environment and make adjustments to improve your reporting experience. We’re committed to helping you get the most out of LogicManager and would love the opportunity to turn this around for you. Please reach out to your CSM anytime, and we’ll make it a priority to get you the support you need. ### 5. LOGICMANAGER REVIEW **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about LogicManager?** The support that is offered for the platform **What do you dislike about LogicManager?** Not knowing where to find some of the options. **Recommendations to others considering LogicManager:** I have no recommendations at the time. **What problems is LogicManager solving and how is that benefiting you?** Where some of the information is located. Wish I knew some of it sooner. **Official Response from Katrina Schmelter:** > Thank you for taking the time to share your feedback about LogicManager. We’re glad to hear that you appreciate the support offered for our platform—that’s something we strive to deliver consistently for all our customers. We’re sorry to learn that finding some of the options within the platform has been a challenge. User experience is a top priority for us, and your feedback is invaluable in helping us identify areas for improvement. To ensure you’re getting the most out of LogicManager, we’d love to help address any confusion or concerns directly. Please don’t hesitate to reach out to our support team or your Customer Success Manager—they’re always here to provide guidance, point you to resources, or even set up a quick walkthrough to make things easier. If you’d like, we’d be happy to connect offline to better understand your specific needs and ensure you feel fully supported. Just drop us a note at support@logicmanager.com, and we’ll make it happen. Thank you again for your honest review. We value your partnership and are committed to helping you succeed with LogicManager. ## LogicManager Discussions - [What is an enterprise risk management (ERM) framework?](https://www.g2.com/discussions/what-is-an-enterprise-risk-management-erm-framework) - 1 comment, 3 upvotes - [Who needs enterprise risk management software?](https://www.g2.com/discussions/who-needs-enterprise-risk-management-software) - 1 comment, 2 upvotes - [How long does it take to implement a risk management framework?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-a-risk-management-framework) - 1 comment, 2 upvotes - [How do you build a business case for investing in ERM?](https://www.g2.com/discussions/how-do-you-build-a-business-case-for-investing-in-erm) - 1 comment, 2 upvotes - [How does enterprise risk management help improve business results?](https://www.g2.com/discussions/how-does-enterprise-risk-management-help-improve-business-results) - 1 comment, 2 upvotes - [View LogicManager pricing details and edition comparison](https://www.g2.com/products/logicmanager/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A51%3A42+-0500&secure%5Bsession_id%5D=57db377f-166f-41ee-b198-9cb95393e91b&secure%5Btoken%5D=4783d7436cdbe4cdad0fe089ea9da541c1e7647ac51e6fc4fc4e4092dffa83ab&format=llm_user) ## LogicManager Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Syncmate](https://www.g2.com/products/syncmate/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## LogicManager Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring - Mobile Alerts - Email Alerts - Real-Time Monitoring - Real-Time Notifications **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates - Policy Management **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization - AI Text Generation - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI - Approval Process Control **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Execution** - Action Management - Workflows - Vulnerability Management - Task Management - Compliance Management - Incident Management - Document Management - Alerts/Notifications - Workflow Management **Risk Control** - Reviews - Policies - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Audit Planning **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Monitoring - IT Risk Management** - AI Monitoring **Platform AI Features - Policy Management** - Reports - Workflow Management - Customizable Reports - Content Management - Renewal Management - Document Management - Forms Management - Compliance Management - Incident Management - Lifecycle Management - Template Management - Audit Management - Assessment Management - Policy Metadata Management - Expiration Management - Configurable Workflow **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Additional Functionality** - Version Control - Secure Data Storage - Search/Filter - Reminders - Monitoring - API - Activity Tracking - Activity Dashboard - Role-Based Permissions - Single Sign On - Policy Training - Archiving & Retention - Audit Trail - Attestation - AI/Machine Learning - Chatbot - Collaboration Tools - Risk Analysis - Self Service Portal - Document Analysis - AI Copilot - Third-Party Integrations - Policy Creation - Digital Signature - Alerts/Notifications - Policy Library - Real-Time Notifications - Document Review - Reporting/Analytics - Customizable Templates **Additional Functionality** - HIPAA Compliant - Workflow Management - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - Consent Management - Data Mapping - Audit Management - API - Role-Based Permissions - Policy Management - Single Sign On - Risk Management - Search/Filter - Template Management - Multi-Language - Data Visualization - User Management - Monitoring - PIA/DPIA - Alerts/Notifications - Sensitive Data Identification - Self Service Portal - Archiving & Retention - Data Import/Export - Risk Assessment - Activity Dashboard - Document Management - PCI Compliance - Incident Management - Data Governance - Compliance Management - Customizable Templates - AI Copilot - Reporting & Statistics - Generative AI - Data Storage Management - File Management - Customizable Reports - Performance Metrics - Risk Analysis - Intrusion Detection System - Log Analysis - Security Auditing - Log Management - Reporting/Analytics - Risk Alerts - PCI Assessment - Vulnerability Scanning - Event Logs - File Integrity Monitoring - Exceptions Management - Data Synchronization - Compliance Tracking - Activity Monitoring - Audit Trail - Secure Login **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - KRI (Key Risk Indicator) Monitoring - Real-Time Monitoring - KRI (Key Risk Indicator) Monitoring **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Monitoring** - Vendor Performance - Notifications - Oversight **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Documentation - Audit Management** - Customizable Forms - Checklists **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Integration** - Integrated Risk Management - Disaster Recovery - EMNS - Vendor Risk Management **Reporting** - Templates - Centralized Data - 360 View **Reporting & Analytics - Audit Management** - Activity Dashboard - Audit Performance - Industry Compliance - ISO Compliance - Environmental Compliance - AML Compliance - Sarbanes-Oxley Compliance - KYC Compliance - FDA Compliance - OSHA Compliance - Real-Time Data - Real-Time Analytics **Generative AI** - AI Tasks **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Mobile Access - Corrective and Preventive Actions (CAPA) - Issue Management - Document Management - Role-Based Permissions - Activity Tracking - Document Storage - Reporting & Statistics - Task Management - Workflow Management - Status Tracking - Monitoring - Data Visualization - Approval Process Control - Forms Management - Change Management - Risk Alerts - Asset Tracking - AI Copilot - API - Risk Analysis - Policy Management - Incident Management - Real-Time Reporting - Real-Time Notifications - Alerts/Notifications - Security Auditing - Compliance Management - Risk Assessment - Real-Time Monitoring - Version Control - Archiving & Retention - Alerts/Escalation - Customizable Reports - Compliance Tracking - Access Controls/Permissions - Certification Tracking - Surveys & Feedback - Digital Signature - HIPAA Compliant - Reminders **Additional Functionality** - Alerts/Notifications - Forms Management - Safety Incident Management - Compliance Management - OSHA Compliance - Task Management - Single Sign On - AI Copilot - Disaster Recovery - Document Management - API - Multi-Channel Communication - Customizable Templates - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - Activity Dashboard - Issue Management - Communications Management - Audit Trail - IT Incident Management - Audit Management - Event Logs - Risk Analysis - Workflow Management - Risk Assessment - Incident Reporting - Self Service Portal - Customizable Reports - Ticket Management - Service Level Agreement (SLA) Management - Reminders - On Call Scheduling - Investigation Management - Maintenance Scheduling - Status Tracking **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management - Task Management - Assessment Management - IT Risk Management - Audit Management - Vendor Risk Management - Document Management - Incident Management - Compliance Management - Policy Management - Internal Controls Management - Reputational Risk Management - Forms Management - Operational Risk Management - Workflow Management - Exceptions Management - Issue Management - Vendor Management - Safety Management - Legal Risk Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning - AI/Machine Learning - Scenario Planning **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Additional Functionality** - Secure Data Storage - Activity Dashboard - Third-Party Integrations - "What If" Scenarios - Incident Response Checklists - Reporting & Statistics - Risk Assessment - Multi-Channel Communication - AI Copilot - Business Continuity Exercising - Monitoring - Plan Development **Agentic AI - Operational Risk Management** - Proactive Assistance **Additional Functionality** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API **Platform** - Integration - Security & Privacy - Flexibility - Third-Party Integrations **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Additional Functionality** - Predictive Analytics - Process Modeling & Designing - Configurable Workflow - Real-Time Reporting - AI Copilot - Forecasting - Risk Reporting - Reporting & Statistics - API - Business Continuity Exercising - Vulnerability/Threat Prioritization - Customizable Reports - Audit Trail - Risk Alerts - Risk Scoring - Access Controls/Permissions - Surveys & Feedback - Data Visualization - Document Storage - Heatmaps - Risk Assessment - Risk Analysis - Financial Risk Reporting - Approval Process Control - Dashboard - Root Cause Analysis - Activity Tracking - Business Process Control - Alerts/Notifications - Data Import/Export - Performance Metrics - Security Auditing - Dashboard Creation - Secure Data Storage - Scenario Planning - Prioritization - Version Control - Reminders - Corrective and Preventive Actions (CAPA) ## Top LogicManager Alternatives - [LogicGate](https://www.g2.com/products/logicgate/reviews) - 4.6/5.0 (189 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,609 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews)