--- title: Lipscore Reviews meta_title: 'Lipscore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how Lipscore works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 86 scale: '5' date_modified: '2026-07-26' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Lipscore Reviews **Vendor:** lipscore.com **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 ## About Lipscore Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace. ## Lipscore Pros & Cons **What users like:** - Users commend Lipscore for its **quick and helpful customer support** , enhancing their overall experience and relationships. (40 reviews) - Users value the **ease of use** of Lipscore, praising its intuitive interface and efficient review collection process. (33 reviews) - Users value the **seamless integration with Shopify** , enhancing product-specific reviews and boosting response rates significantly. (13 reviews) - Users appreciate the **setup ease** of Lipscore, highlighting its intuitive interface and quick implementation process. (13 reviews) - Users praise Lipscore's **helpful and attentive team** , enhancing implementation and ongoing support for a seamless experience. (13 reviews) - Review Management (11 reviews) - Insights (9 reviews) - Implementation Ease (8 reviews) - Customer Interaction (7 reviews) - Response Time (7 reviews) **What users dislike:** - Users express concerns about the **high cost** of Lipscore relative to their low order volume and ROI uncertainty. (6 reviews) - Users find the **limited customization options** of Lipscore frustrating, hindering tailored experiences and brand alignment. (5 reviews) - Users find the **interface outdated** , affecting the overall experience and limiting brand customization in email templates. (5 reviews) - Users experience **billing issues** and lack of support, feeling overwhelmed by the service demands and high costs. (3 reviews) - Users find **difficult navigation** a challenge when sorting reviews and using the export function effectively. (3 reviews) - Filtering Limitations (3 reviews) - Integration Issues (3 reviews) - Unclear Documentation (3 reviews) - Dashboard Issues (2 reviews) - Inefficiency (2 reviews) ## Lipscore Reviews ### 1. Lipscore helps Brynje of Norway make its customers even more satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Lipscore?** Lipscore was easy to implement and has makes it even easier to assist customers who need help. It's also very nice to receive confirmation that many appreciate the products! We also get ideas on how to improve them. We believe Lipscore makes an important contribution to Brynje and recommend the solution to others. **What do you dislike about Lipscore?** There's little negative to point out; almost everything has worked seamlessly. **What problems is Lipscore solving and how is that benefiting you?** Helps us assist our customers even better, making them happy :-) **Official Response from Tone Loberg:** > Thanks for the great review! šŸ˜Š We're happy to hear Lipscore is helping you support your customers and improve your products. Appreciate the kind words and recommendation! ### 2. Amazing way to showcase the products **Rating:** 4.5/5.0 stars **Reviewed by:** Steven M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** As part of the Alice Wheeler London web team, I'm delighted that our customers value Lipscore. We appreciate all feedback, which helps us continually improve our products and service. It's wonderful to see how Lipscore builds our community and helps customers find their perfect Alice Wheeler London bag. The visibility on Google Search is a huge bonus. It is easy to set up and use and the reports are amazing. The Customer Service team at LS is spot on also, they offer so much help if and when is needed. **What do you dislike about Lipscore?** Not Much to dislike witht he app other than a few bugs on the dashboard **What problems is Lipscore solving and how is that benefiting you?** We had no way of getting our customer reviews online **Official Response from Tone Loberg:** > Thank you for your wonderful review! šŸ˜Š We're thrilled to hear how Lipscore is helping Alice Wheeler London showcase products, build community, and improve visibility on Google. It's great to know you find it easy to use and valuable for collecting customer feedback. We appreciate your kind words about our support team and will keep working to improve the dashboard experience. ### 3. Lipscore is super easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Pernille B. | Customer retention manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Lipscore?** From my point of view - being the review emails themselves - Lipscore is super easy to use, and with the "instant star review" funktion, we have seen a rise in engagement from our prior system. **What do you dislike about Lipscore?** We would have liked to be able to integrate our ordernumbers into the review mail, to make it easier for our customers to refer to their orders **What problems is Lipscore solving and how is that benefiting you?** It helps us collect products reviews with a hight rate of engagement **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad to hear that Lipscore is easy to use and that the instant star review feature has boosted engagement for you. We appreciate your feedback on integrating order numbers into review emailsā€”thatā€™s a great suggestion! Your success in collecting more product reviews is exactly what we strive for. Thanks for sharing your experience! ### 4. Reliable review system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** The platform offers great value for money with a robust set of features that effectively captures customer feedback. One of the standout aspects is their personal customer service - whenever we've encountered technical issues, our account manager responds quickly and resolves problems efficiently. While we've occasionally experienced some functionality hiccups, the overall experience has been very positive. **What do you dislike about Lipscore?** the limited customization options for email templates feels somewhat outdated, and restricts our ability to fully align with our brand identity. **What problems is Lipscore solving and how is that benefiting you?** Lipscore solves our customer review challenges by seamlessly collecting and displaying authentic feedback, which has significantly improved our conversion rates and customer trust while providing valuable product insights that inform our business decisions. **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad to hear that Lipscore provides great value and that our customer service has been helpful and responsive. We appreciate your feedback on email template customization and will keep it in mind for future improvements. Itā€™s great to see how authentic reviews are boosting your conversions and customer trust! ### 5. Strong results & good support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Lipscore?** Increases our engagement with reviews. Translation & localization for multimarket. FAQ module in the same platform. **What do you dislike about Lipscore?** Loading a bit slow on the site. Also stars sent directly to shopify so not possible to use as filters in collection-page. Should be possible to do with API, but havent done that yet. Also not integration to email for showing review stars easily in product emails. **What problems is Lipscore solving and how is that benefiting you?** Increase engagement & translation. **Official Response from Tone Loberg:** > Thanks for the great feedback šŸ™‚ Glad to hear it's boosting engagement! We appreciate the input on improvements ā€” noted! šŸ‘ ### 6. Easy to use service with lots of support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Lipscore is an easy to use platform for reviews. The dashboard is easy to navigate, you can link similar products together, and you get a lot of support from the team when needed. We could also adjust the design to fit our brand guidelines. Lipscore was easy to implement on our website, both when we first implemented it and when we added all of our stores to our site. **What do you dislike about Lipscore?** The default design with the quotation marks is a little bit too in your face. **What problems is Lipscore solving and how is that benefiting you?** Lipscore is building our social proof and trust with our customers. The customer journey gets better, which in turn leads to higher conversion rates. **Official Response from Tone Loberg:** > Thank you for your great review! šŸ˜Š We're glad to hear that Lipscore is easy to use, integrates smoothly with your website, and supports your brand guidelines. Itā€™s great to see it helping you build trust and boost conversions! We appreciate your feedback on the design and will keep it in mind. ### 7. Easy to use and nice overview for customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Lipscore?** The onboarding was easy and quick. The tool is quite easy to work with. **What do you dislike about Lipscore?** No knowledge about the German market. The landing page for customers (reviewers) is not relevant enough. It's too webshop-owner minded. **What problems is Lipscore solving and how is that benefiting you?** Our customers can easily see which products are most liked. **Official Response from Tone Loberg:** > Thanks for the great feedback! Glad itā€™s easy to use and helpful for your customers. Appreciate the input on the reviewer page and German marketā€”weā€™ll take it into account! ### 8. A very user-friendly tool that has helped us increase conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Elin T. | E-Commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Lipscore?** A tool with a customer focus. It is easy for customers to leave a review, and we can showcase it effectively on our site. Also great support! **What do you dislike about Lipscore?** Havenā€™t encountered any negative aspects. **What problems is Lipscore solving and how is that benefiting you?** By making it easy for our customers to leave reviews on our products, they help other customers make informed choices regarding size and model. This supports us in everything from increasing conversion to reducing return rates. **Official Response from Tone Loberg:** > Thank you for your great review, Elin! šŸ˜Š We're happy to hear that Lipscoreā€™s ease of use and customer focus have helped increase conversions and reduce returns. We're glad to be part of your success! ### 9. Amazing company with amazing people. **Rating:** 5.0/5.0 stars **Reviewed by:** ralph d. | Digital marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Lipscore?** Iā€™m thoroughly impressed by the range of features they offer, as well as the dedicated team behind it. Ane, in particular, has been one of the most outstanding Customer Success Managers Iā€™ve had the pleasure of working with. I highly recommend their services! **What do you dislike about Lipscore?** Thereā€™s nothing in particular we dislike about Lipscoure ā€” it has consistently met our expectations. **What problems is Lipscore solving and how is that benefiting you?** Sales and marketing **Official Response from Tone Loberg:** > Thanks for the amazing review! šŸ˜Š We're thrilled to hear you're happy with both the platform and the teamā€”especially Ane! Great to know we're meeting your expectations. ### 10. Simple and customer-friendly - just the way we like it **Rating:** 4.0/5.0 stars **Reviewed by:** Ruud S. | E-commerce & Marketing manager, Packaging and Containers, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Lipscore?** For us, the most important thing is that our clients can easily give us feedback. The Lipscore software makes this effortless for both them and us. Other key benefits: - We own the content our clients write. - Easy-to-use dashboard with great features. - Friendly and helpful customer service from Lipscore. **What do you dislike about Lipscore?** Lipscore seems to be growing fast, and with that, communication between departments may sometimes be a bit off. **What problems is Lipscore solving and how is that benefiting you?** We want to use an independent company to collect reviews for our business. Our main focus is on service reviews, which are sent to our customers automatically. **Official Response from Tone Loberg:** > Thank you for your great review! šŸ˜Š We're glad Lipscore makes feedback effortless for you and your clients. We appreciate your trust and your inputā€”working hard to improve every day! ### 11. Lipscore delivers what is should, simple and honest reviews. **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Its easy to manage, and is easy for the customers to give reviews. It integrates well with our website. **What do you dislike about Lipscore?** no obvious downsides, but some of the design adjustments could be available for the admin as well. **What problems is Lipscore solving and how is that benefiting you?** It tells us if our products or services have flaws. It also giving the customer the benefit of knowing how others rate our services. **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're happy to hear that Lipscore makes managing and collecting reviews easy and integrates well with your website. We appreciate your feedback on design adjustments and will keep it in mind. Glad to see Lipscore helping you and your customers make informed decisions! ### 12. Great product review platform **Rating:** 5.0/5.0 stars **Reviewed by:** Richard K. | Ecommerce Process Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** Simple, easy to use platform. The interface in the back end is simple and easy to use. We have seen a large increase of reviews since using the platform. **What do you dislike about Lipscore?** Custom integration can be lacking and requires development to give it the same look and feel of our website. **What problems is Lipscore solving and how is that benefiting you?** Lipscore is giving us a larger increase in product reviews **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're happy to hear that Lipscore is easy to use and has significantly increased your reviews. We appreciate your feedback on custom integrations and will take it into consideration for future improvements. Thanks for being a valued customer! ### 13. How could we have managed without Lipscoore **Rating:** 5.0/5.0 stars **Reviewed by:** Lars Erik RĆøe M. | Web ansvarlig og marked, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Yes, where should I begin... For us, it means that customers trust us, it's surprising how many want to leave a message and give us a rating. We absolutely did not think this could have been possible without using it. What we see is the effects of selling more to new customers much faster. And we sell more of the products that are positively reviewed. Dice roll 6: The best system **What do you dislike about Lipscore?** Nothing, great follow-up, and guidance along the way:) **What problems is Lipscore solving and how is that benefiting you?** You create trust and we receive good feedback. **Official Response from Tone Loberg:** > Thank you for your amazing review! šŸ˜Š Weā€™re thrilled to hear how Lipscore has helped you build trust, increase sales, and attract new customers faster. Itā€™s fantastic to see the impact of positive reviews on your products! We also appreciate your kind words about our support team. Thanks for sharing your experienceā€”your feedback means a lot to us! ### 14. GREAT CHANGE **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel H. | Vice President of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Lipscore?** The ease of use and implementation to get started with lipscore. Their account management and customer support has been great with leading us in the right direction to increase the rate of our customer reviews. **What do you dislike about Lipscore?** Everything has been great with lipscore so far! nothing negative to say. **What problems is Lipscore solving and how is that benefiting you?** helping us gather an aggregate reviews on our products. **Official Response from Tone Loberg:** > Thank you so much for the great feedback! šŸ™Œ We're thrilled to hear that getting started was easy and that our support has made a difference. Letā€™s keep those reviews rolling in! ā­ ### 15. Easy to use review platform for both business and customers **Rating:** 4.0/5.0 stars **Reviewed by:** Glenn D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Lipscore?** Easy to use, helpful support team, the way to collect reviews seems unique and leads to higher conversions **What do you dislike about Lipscore?** Expensive compared to competitors, although does seemingly offer a better review solution. **What problems is Lipscore solving and how is that benefiting you?** Lipscore is helping us capture more reviews/ratings than before, leading to us (hopefully) having better SEO (too early to determine this however) **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad to hear that Lipscore is easy to use and helps you collect more reviews. We appreciate your feedback on pricing and are happy you see the value in our solution. Looking forward to seeing the impact on your SEO! ### 16. Excellent Service **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle c. | sales and customer service executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Lipscore?** The customer service team are always happy to help! **What do you dislike about Lipscore?** Reviewing system can be temperamental at times. **What problems is Lipscore solving and how is that benefiting you?** Accidental negatives **Official Response from Tone Loberg:** > Thanks so much! šŸ˜Š Glad to hear our team is helpfulā€”weā€™re working on improving stability too! ### 17. Very easy to use and nice features! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Lipscore?** Lipscore has made collecting customer reviews effortless! The platform is user-friendly, increases response rates, and provides real, verified feedback that builds trust. Their customer support is fantasticā€”always helpful and responsive. Highly recommend for any business looking to improve their review process! **What do you dislike about Lipscore?** I don't really see any downsides about Lipscore. **What problems is Lipscore solving and how is that benefiting you?** Lipscore has made collecting and managing customer reviews so much easier for us! Before, getting customers to leave feedback was a challenge, but with Lipscoreā€™s seamless process, weā€™re seeing way more responsesā€”and theyā€™re all verified and trustworthy. **Official Response from Tone Loberg:** > Thank you for your fantastic review! šŸ˜Š We're so glad to hear that Lipscore has made collecting and managing reviews effortless for you and that you're seeing higher response rates with verified feedback. Itā€™s great to know our customer support has been helpful too! We appreciate your recommendation and look forward to continuing to support your success. ### 18. Best Review Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** We've used a number of review platforms and so far Lipscore has been the best system at getting reviews and ratings. So far the best hit rate. **What do you dislike about Lipscore?** Nothing to report as being bad. The on boarding was great **What problems is Lipscore solving and how is that benefiting you?** Getting a high rate of reviews **Official Response from Tone Loberg:** > Thank you for your great review! šŸ˜Š We're thrilled to hear that Lipscore has been the best platform for collecting reviews and ratings. Itā€™s fantastic that youā€™re seeing such a high response rate! Glad you had a smooth onboarding experienceā€”our team is always here if you need anything. Thanks for being a valued customer! ### 19. Great for internal use and very useful for our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Lipscore?** I like that we as customers have an intuitive and simple dashboard where we can monitor and follow up on customers and products. it is easy to report internally on how the use of the service is going. In addition to the obvious, lipscore makes us convert better and helps us achieve better results! **What do you dislike about Lipscore?** Although a few customers find the emails irritating, the number is so small that it doesn,t overshadow the positive aspects of the service. **What problems is Lipscore solving and how is that benefiting you?** Product reviews **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're thrilled to hear that Lipscoreā€™s intuitive dashboard and insights make it easy for you to monitor performance and drive better results. We appreciate your feedback and are glad the benefits far outweigh any minor concerns. Thanks for sharing your experience! ### 20. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Anna L. | Performance Marketing & Tech Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Lipscore?** Easy setup and easy to use. Good customer service and does what it claims to do. **What do you dislike about Lipscore?** It could be a more modern better dashboard. **What problems is Lipscore solving and how is that benefiting you?** Real Reviews by Lipscore solves the problem of fake or unreliable reviews by collecting verified feedback directly from our customers. **Official Response from Tone Loberg:** > Thanks for the great review! šŸ˜Š Glad to hear setup was easy and support has been helpful. Appreciate the feedback on the dashboardā€”weā€™re always working to improve! ### 21. Easy to manage, trustworthy reviews. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Lipscore?** Using Lipscore as a tool to improve customer experience. Fairly easy to use UI. **What do you dislike about Lipscore?** Sorting reviews could have been easier. Was a bit confusing when I first started. **What problems is Lipscore solving and how is that benefiting you?** Helps turning dissatisfied customers into satisfied ones. **Official Response from Tone Loberg:** > Thanks for the review! šŸ˜Š Great to hear Lipscore is helping improve customer experience. Feedback on review sorting is notedā€”appreciate you sharing! ### 22. Lipscored helped us lower our returns **Rating:** 5.0/5.0 stars **Reviewed by:** Vidar T. | E-handelschef, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** Itā€™s easy to implement on your website and their dashboard is great. **What do you dislike about Lipscore?** Maybe they can work on their design a little bit more. **What problems is Lipscore solving and how is that benefiting you?** They give social proof to our products and help other customers explain the fit of our shoes. **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad to hear Lipscore was easy to implement and has helped reduce returns by providing valuable social proof. We appreciate your feedback on the design and will take it into consideration. Thanks for being a valued customer! ### 23. An excellent tool that has really supercharged the amount of reviews we generate for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** - Very easy set up - Instant uplift in the amount of reviews collected - Helpful and supportive customer service and technical team - Competitive prices **What do you dislike about Lipscore?** Nothing springs to mind - can't think of any drawbacks **What problems is Lipscore solving and how is that benefiting you?** Increasing consumer confidence when they land on our product pages. By being able to see that other people have purchased and rated the product, it helps convince more potential customers that our site is the place to buy from. **Official Response from Tone Loberg:** > Thank you for your fantastic review! šŸ˜Š We're thrilled that Lipscore has boosted your review collection and that you found the setup easy. It's great to hear how it's helping build consumer confidence and drive conversionsā€”that's exactly our goal! We appreciate your support and are always here if you need anything. Thanks for being a valued customer! ### 24. Really Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia H. | Customer Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Lipscore?** The Sales team are really helpful and the customisation options are top tier **What do you dislike about Lipscore?** Took a while to be installed successfully **What problems is Lipscore solving and how is that benefiting you?** Collecting Product Reviews **Official Response from Tone Loberg:** > Thanks for the review! šŸ˜Š Glad youā€™re enjoying the customisation options and support from our Sales team. Appreciate your patience during setup! ### 25. Easy to collect ratings and reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Lipscore?** It is very easy to collect ratings and reviews with LipScore. We got help implementing LipScore on our webpage, and after that, everything has worked perfect since then. Customer support is always happy to help, and i receive replies very quickly. **What do you dislike about Lipscore?** For us, the price is a little to high, considering we have a low amount of orders still. **What problems is Lipscore solving and how is that benefiting you?** Let customers see that we offer good products by looking at the reviews. **Official Response from Tone Loberg:** > Thank you for your great review! šŸ˜Š We're happy to hear that Lipscore has made collecting ratings and reviews easy for you and that our customer support has been helpful and responsive. We appreciate your feedback on pricing and understand that order volume can be a factor. Your reviews help build trust with customers, and we're glad to be part of that journey! ### 26. Professional and great results **Rating:** 4.0/5.0 stars **Reviewed by:** Anders S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Lipscore?** Flexible and customer driven with great results **What do you dislike about Lipscore?** Design not so good, a bit unfriendly UX. **What problems is Lipscore solving and how is that benefiting you?** A good way to intercept feedback and handle it **Official Response from Tone Loberg:** > Thanks for the review! šŸ˜Š Glad to hear you're seeing great results. Feedback on design and UX is notedā€”thanks for sharing! ### 27. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan S. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** The platform is incredibly user friendly and customer service is simply amazing! Beats Trustpilot **What do you dislike about Lipscore?** Nothing - everything is perfect. We love Lipscore! **What problems is Lipscore solving and how is that benefiting you?** Accurate reviews of our products! **Official Response from Tone Loberg:** > Thank you for your fantastic review! šŸ˜Š We're thrilled to hear that you find Lipscore user-friendly and that our customer service stands out. Itā€™s great to know we're helping you collect accurate product reviews. We appreciate your support! ### 28. So far, so good. We are getting a lot of reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Brett D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Lipscore?** I like the high percentage of reviews we get from our orders, I also like that the reviewers find themselves back on our website to order again. **What do you dislike about Lipscore?** I don't think there are any downsides of using Lipscore besides the cost of using it and not knowing the exact return on investment. **What problems is Lipscore solving and how is that benefiting you?** I did not have any product reviews before, know I have some. **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad to hear you're receiving a high percentage of reviews and that customers are returning to your website. We understand that measuring ROI can be challenging, and we appreciate your feedback. Great to see Lipscore helping you build your product reviews! ### 29. We've had a good experience using Lipscore. **Rating:** 3.0/5.0 stars **Reviewed by:** Alexandra G. | Customer Service Social Media , Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Lipscore?** We are receiving great service from their coworkers. **What do you dislike about Lipscore?** Some functions that we are missing is that we would like for our customers to search on our brand and that they would be directed to Lipscore's website to see all of the reviews (like trustpilot). **What problems is Lipscore solving and how is that benefiting you?** Tech problems, such as when we are not able to send out reviews pre-hand. **Official Response from Tone Loberg:** > Thank you for your valuable feedback! šŸ™Œ We're currently working on the functionality you mentioned and expect to launch it next quarter. Stay tuned ā€” exciting updates are on the way! ### 30. Excellent product that performed to expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Lipscore?** Real Reviews increases customer interaction massively and adds credibility to your service fast. Easy to implement and use for the customer. **What do you dislike about Lipscore?** Lipscore integration is simple but the user interface options are a bit limited in customisation options. **What problems is Lipscore solving and how is that benefiting you?** Our in-house system generated reviews but at a much slower rate than we wanted. Lipscore's tech has increased this rate dramatically. **Official Response from Tone Loberg:** > Thanks for the great review! šŸ˜Š We're glad to hear Lipscore has helped boost review volume and customer interaction. Appreciate the feedback on UI customizationā€”itā€™s on our radar! ### 31. Review of my user experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Lipscore?** That questions are entered in real time. **What do you dislike about Lipscore?** What I dislike the most is the design of the question when it's published. Even though I add line breaks in LipScore, the formatting doesnā€™t reflect any spacing between the lines. **What problems is Lipscore solving and how is that benefiting you?** Customer questions that are likely to be of interest to others too **Official Response from Tone Loberg:** > Thanks for your feedback! šŸ˜Š ### 32. Easy and great oversight **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Easy access and fast handling. Great with the email notitification on low scores **What do you dislike about Lipscore?** Hard to get the wrongfull reveiws sorted. If they leave a 1 star by misstake it takes to long to sort out **What problems is Lipscore solving and how is that benefiting you?** Get in contant with unhappy clients and also with the happy ones to keep building forward **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're glad you find Lipscore easy to use and that the email notifications help you stay on top of low scores. We appreciate your feedback on handling mistaken reviews and will keep it in mind for improvements. Great to see Lipscore helping you connect with both happy and unhappy customers to keep growing! ### 33. Lipscore ratings & reviews service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Lipscore provides improved conversion and SEO visiblity to our website. Also account managing is really good! **What do you dislike about Lipscore?** Due to our own technical constraints we are not able to fully benefit from all Lipscore functionalities. **What problems is Lipscore solving and how is that benefiting you?** Lipscore is improving our webshop conversion rate and boosting our SEO performance **Official Response from Tone Loberg:** > Thank you for your review! šŸ˜Š We're happy to hear that Lipscore is helping improve your conversion rates and SEO visibility. Itā€™s also great to know you appreciate our account management! If thereā€™s anything we can do to help you unlock more of Lipscoreā€™s functionalities, feel free to reach out. ### 34. A good system, easy to work in for customer service and very good follow-up. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Lipscore?** Stable, simple, and always help available from our contact Carina when needed. **What do you dislike about Lipscore?** Can't think of anything specific that I am dissatisfied with **What problems is Lipscore solving and how is that benefiting you?** We gain good insight into how customers perceive us online, during delivery, and when picking up goods. **Official Response from Tone Loberg:** > Thank you for your great review! šŸ˜Š We're happy to hear that Lipscore is stable, easy to use, and that Carina has been a great support when needed. Itā€™s great to see that the insights help you understand your customers' experiences. We appreciate your feedback! ### 35. Product works as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Lipscore?** Great service, all main functionality needed **What do you dislike about Lipscore?** Slightly premium price. With technology developing alternatives that give the same for lower cost will emerge. **What problems is Lipscore solving and how is that benefiting you?** We use Lipscore for product reviews and ratings in our E-commerce store **Official Response from Shamal Malekar:** > Thank you for your feedback! If you need any further assistance, weā€™re here to help! ### 36. Lipscore boost sales **Rating:** 5.0/5.0 stars **Reviewed by:** Christian B. | Sales Manager, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Lipscore?** As a small and relatively unknown insurance provider Lipscore has proven itself invaluable for us. Now our customers can easily check references and get the conformation they need to trust our brand. This has resulted in a sales boost for our products. **What do you dislike about Lipscore?** Not much negative to say, but initial setup is a bit complicated. The Lipscore team will be at your request to guide you through if needed. **What problems is Lipscore solving and how is that benefiting you?** Getting customers to trust a new brand. This is so much easier to achieve now with the amounts of people leaving a rating and a review. ## Lipscore Discussions - [What is Lipscore used for?](https://www.g2.com/discussions/what-is-lipscore-used-for) - [View Lipscore pricing details and edition comparison](https://www.g2.com/products/lipscore/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+04%3A37%3A37+-0500&secure%5Bsession_id%5D=86a31d1a-d84a-4669-89ef-682f74bbea99&secure%5Btoken%5D=ba396bbed07ef13326966f76fe9d9d48bf97b280c6bc629b74d7c8674a542c82&format=llm_user) ## Lipscore Integrations - [Centra](https://www.g2.com/products/centra/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Voyado](https://www.g2.com/products/voyado/reviews) ## Lipscore Features **Collection** - Authentication - Review Forms - Personalization - Engagement **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Syndication - Insights - Content **Display Options** - Badges - Widgets - Integration & APIs **Generative AI** - AI Text Generation ## Top Lipscore Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews)