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# Lipscore vs Trustpilot Comparison - What are their main differences?

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LipscoreTrustpilot[+ Add Product](#)

Pricing

**Lipscore**
Free Trial

**Contact Us** · Product Reviews

**Trustpilot**
Free Trial

**Starting at $299.00** · Plus plan

**Pricing Insights**
from reviews

Time to Implement

**Lipscore**
1 monthFaster

Based on 45 responses

**Trustpilot**
2 months

Based on 44 responses

Return on Investment

**Lipscore**
5 months16 months sooner

Based on 45 responses

**Trustpilot**
21 months

Based on 35 responses

Perceived Cost

**Lipscore**
$$$$$

**Trustpilot**
$$$$$

Average Discount

**Lipscore**
14%1% more

**Trustpilot**
13%

 ![Lipscore](https://images.g2crowd.com/uploads/product/hd_favicon/4fb8e221a2f7d8f6293896d4ea4c29b4/lipscore.svg "Lipscore")

 ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")

G2 offers free advice on this comparison.

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FormAnswer questions at your own pace, no call required.

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AI AgentChat live and get a recommendation in minutes.

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Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Lipscore**
[
Customer Support (40)
](https://www.g2.com/products/lipscore/reviews?filters%5Bsentiment_snippet%5D=2018642&qs=pros-and-cons#reviews)[
Ease of Use (33)
](https://www.g2.com/products/lipscore/reviews?filters%5Bsentiment_snippet%5D=2018655&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/lipscore/reviews?filters%5Bsentiment_snippet%5D=2018625&qs=pros-and-cons#reviews)[
Limited Customization (5)
](https://www.g2.com/products/lipscore/reviews?filters%5Bsentiment_snippet%5D=2018617&qs=pros-and-cons#reviews)

**Trustpilot**
[
Ease of Use (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247329&qs=pros-and-cons#reviews)[
Reputation Management (4)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559649&qs=pros-and-cons#reviews)[
Poor Customer Support (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559722&qs=pros-and-cons#reviews)[
Review Issues (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559187&qs=pros-and-cons#reviews)

Integrations

**Lipscore**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0dd821c5cc25ab050a4a3bf8dd38539e/centra.png "Product Avatar Image")

Centra

](https://www.g2.com/products/centra/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image")

Klaviyo

](https://www.g2.com/products/klaviyo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2b5c8c4fbfb28dabc7a8fa25eec7a6f/magento-open-source.gif "Product Avatar Image")

Magento OS

](https://www.g2.com/products/magento-open-source/reviews)[
View all
](https://www.g2.com/products/lipscore/integrations)

**Trustpilot**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bae0d8ff449f182a28f9e0f80ce0708b/contentstack.png "Product Avatar Image")

Contentstack

](https://www.g2.com/products/contentstack/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4cb319d91ef480d84a5dc9e77e9eba/dotdigital.png "Product Avatar Image")

Dotdigital

](https://www.g2.com/products/dotdigital/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_875175039c275eab2eed735a56ad8cee/google-my-business.jpeg "Product Avatar Image")

Google My Business

](https://www.g2.com/products/google-my-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[
View all
](https://www.g2.com/products/trustpilot/integrations)

Screenshots

**Lipscore**
 ![Lipscore screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1452072/G2-Lipscore-100_-Real-Reviews.png)

**Trustpilot**
 ![Trustpilot screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1465146/SD-983---Business-HP.png)

**Ratings**
from reviews

Meets Requirements

**Lipscore**

9.1

9.182

**Trustpilot**

7.4

7.4224

Ease of Use

**Lipscore**

9.1

9.182

**Trustpilot**

8.0

8.0230

Ease of Setup

**Lipscore**

8.9

8.975

**Trustpilot**

7.7

7.7136

Ease of Admin

**Lipscore**

8.9

8.962

**Trustpilot**

7.8

7.8109

Quality of Support

**Lipscore**

9.5

9.582

**Trustpilot**

6.8

6.8211

Has the product been a good partner in doing business?

**Lipscore**

9.2

9.262

**Trustpilot**

6.8

6.8107

Product Direction (% positive)

**Lipscore**

9.6

9.678

**Trustpilot**

6.1

6.1219

**Features**
ratings from reviews

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

7.7

74

6.0

61

Agentic AI - Review Management

Adaptive Learning

4.0

5

5.2(won by 1.2)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

4.7

5

5.2(won by 0.5)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Language

Not enough data

Not enough data

Collection

Authentication

6.6(won by 0.5)

66

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

38

|

Verified

Review Forms

8.2(won by 1.8)

66

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

38

|

Verified

Personalization

7.5(won by 1.7)

68

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

33

|

Verified

Engagement

7.7(won by 1.0)

66

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

32

|

Verified

Community Q&A

Feature Not Available

Feature Not Available

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

9.2(won by 3.4)

67

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

37

|

Verified

Response Types

9.2(won by 3.8)

65

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.4

37

|

Verified

Legal Agreements

8.8(won by 2.9)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.9

26

|

Verified

Use Cases

E-commerce

9.1(won by 2.7)

68

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

29

|

Verified

Retail

8.0(won by 1.8)

61

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.2

27

|

Verified

Customer Service

8.6(won by 2.6)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

32

|

Verified

Administration

Syndication

8.0(won by 1.5)

61

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

26

|

Verified

Insights

8.5(won by 1.8)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

28

|

Verified

Content

8.1(won by 2.0)

62

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

27

|

Verified

Incentives

Feature Not Available

Feature Not Available

Sampling

Feature Not Available

Feature Not Available

Display Options

Badges

7.7(won by 1.4)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

28

|

Verified

Widgets

8.4(won by 2.6)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

29

|

Verified

Third-Party Integrations

8.8(won by 3.1)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.7

28

|

Verified

Marketing

Feature Not Available

5.7(won by default)

29

|

Verified

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

4.9

20

5.3(won by 0.4)

15

Generative AI

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

5.8

8

6.9

104

Consumer Intelligence

Customer Feedback

8.5(won by 0.7)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

92

|

Verified

Competitive Intelligence

8.8(won by 2.0)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

65

Sentiment Analysis

8.3(won by 1.2)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

63

|

Verified

Competitive Analysis

Not enough data

Not enough data

Media Monitoring

Social Networks Monitoring

3.7

5

6.6(won by 2.9)

51

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Media Management

3.7

5

6.6(won by 2.9)

52

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Digital Media Monitoring

3.3(won by default)

5

Feature Not Available

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Reporting

Corporate Reporting

7.8(won by 1.0)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

56

|

Verified

Dashboard

8.1(won by 0.4)

6

7.7

84

|

Verified

Revenue Reporting

8.3(won by default)

7

Feature Not Available

Generative AI

AI Text Generation

3.3

5

6.2(won by 2.9)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generative AI

Not enough data

Not enough data

In-House Management

Employee Performance

3.0(won by default)

5

Feature Not Available

Team Workflow

2.3(won by default)

5

Feature Not Available

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Lipscore](https://images.g2crowd.com/uploads/product/hd_favicon/4fb8e221a2f7d8f6293896d4ea4c29b4/lipscore.svg "Lipscore")](https://www.g2.com/products/lipscore/reviews)

Lipscore

Small-Business(50 or fewer emp.)

79.3%

Mid-Market(51-1000 emp.)

17.1%

Enterprise(\> 1000 emp.)

3.7%

[![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")](https://www.g2.com/products/trustpilot/reviews)

Trustpilot

Small-Business(50 or fewer emp.)

62.1%

Mid-Market(51-1000 emp.)

32.8%

Enterprise(\> 1000 emp.)

5.1%

Small-Business

(50 or fewer emp.)

79.3%

62.1%

Mid-Market

(51-1000 emp.)

17.1%

32.8%

Enterprise

(\> 1000 emp.)

3.7%

5.1%

Reviewers' Industry

[![Lipscore](https://images.g2crowd.com/uploads/product/hd_favicon/4fb8e221a2f7d8f6293896d4ea4c29b4/lipscore.svg "Lipscore")](https://www.g2.com/products/lipscore/reviews)
Lipscore

Retail

30.5%

Apparel & Fashion

11.0%

Consumer Goods

8.5%

Health, Wellness and Fitness

8.5%

Manufacturing

4.9%

Other

36.6%

[![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")](https://www.g2.com/products/trustpilot/reviews)
Trustpilot

Financial Services

13.9%

Retail

7.2%

Marketing and Advertising

6.8%

Computer Software

4.4%

Consumer Goods

4.0%

Other

63.7%

Alternatives

**Lipscore Alternatives**

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)

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[
Sprinklr Social
](/products/sprinklr-social/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**Trustpilot Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)

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[
Yotpo
](/products/yotpo/reviews)