# Lipscore vs Trustpilot Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Trustpilot excels in providing strong credibility and visibility, with users noting that customer reviews genuinely influence trust and conversion rates. One user mentioned, "Trustpilot is a useful resource for me whenever I want to learn more about a business."
- **Users say** that Lipscore stands out for its **ease of use** and seamless integration, with recent feedback highlighting its fantastic response rates and intuitive setup process. A user shared, "It is very easy to setup and get started," making it a favorable choice for those looking for a straightforward experience.
- **Reviewers mention** that Trustpilot's automation features have been a game changer for many, allowing users to streamline feedback collection processes that were previously labor-intensive. This capability is particularly appreciated by those who need to integrate feedback into their project workflows efficiently.
- **According to verified reviews** , Lipscore receives high marks for its customer support, with users praising the quality of assistance they receive. One reviewer noted, "Great onboarding," which indicates that new users feel well-supported from the start.
- **G2 reviewers highlight** that while Trustpilot has a larger number of reviews, its overall satisfaction score is lower compared to Lipscore. This suggests that despite its popularity, some users may find it less aligned with their specific needs, as indicated by its lower ratings in areas like ease of setup and admin.
- **Users report** that Lipscore's focus on real customer reviews enhances the authenticity of feedback, with one user stating, "I like that the reviews are from real customers and that it's so easy to use that people actually submit a review." This emphasis on genuine feedback can be a significant advantage for businesses looking to build trust.



| | Lipscore | Trustpilot | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 86 | 257 | 
| **Largest Market Segment** | Small-Business (79.3% of reviews) | Small-Business (61.2% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $299.00 | 

---
## Top Pros & Cons

### Lipscore

Pros:
- Customer Support (40 reviews)
- Ease of Use (33 reviews)

Cons:
- Expensive (6 reviews)
- Limited Customization (5 reviews)

### Trustpilot

Pros:
- Ease of Use (10 reviews)
- Reputation Management (4 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Review Issues (10 reviews)

---
## Ratings Comparison
| Rating | Lipscore | Trustpilot | 
|---|---|---|
  | **Meets Requirements** | 9.1 (82 reviews) | 7.5 (219 reviews) | 
  | **Ease of Use** | 9.1 (82 reviews) | 8.1 (223 reviews) | 
  | **Ease of Setup** | 8.9 (75 reviews) | 7.8 (129 reviews) | 
  | **Ease of Admin** | 8.9 (62 reviews) | 7.8 (107 reviews) | 
  | **Quality of Support** | 9.5 (82 reviews) | 6.9 (205 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (62 reviews) | 6.8 (105 reviews) | 
  | **Product Direction (% positive)** | 9.6 (78 reviews) | 6.1 (214 reviews) | 

---
## Pricing

### Lipscore

#### Entry-Level Pricing

Plan: Product Reviews

Price: Contact Us

Description: Collect Reviews from you Online and In-Store customers

Key Features:
- As many Branded Email Invitations as you need
- Customization of Ratings & Review Widgets
- Stars in Google Organic Search Results & Ads

[Browse all 3 editions](https://www.g2.com/products/lipscore/pricing)

#### Free Trial

Yes

### Trustpilot

#### Entry-Level Pricing

Plan: Plus plan

Price: Starting at $299.00

Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.

Key Features:
- 8 widgets
- 3 User logins
- 200 monthly invitations

[Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Lipscore** | 7.7/10 | 74 |
| **Trustpilot** | 6.1/10 | 53 |

#### Collection

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Authentification** | 6.6 (66 reviews) | 6.1 (38 reviews) ✓ Verified | 
| **Review Forms** | 8.2 (66 reviews) | 6.5 (39 reviews) ✓ Verified | 
| **Personalization** | 7.5 (68 reviews) | 5.8 (34 reviews) ✓ Verified | 
| **Engagement** | 7.7 (66 reviews) | 6.7 (33 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Adaptive Learning** | 4.0 (5 reviews) | 5.7 (10 reviews) | 
| **Natural Language Interaction** | 4.7 (5 reviews) | 5.7 (10 reviews) | 

#### Moderation

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Reviewer Validation** | 9.2 (67 reviews) | 6.0 (33 reviews) ✓ Verified | 
| **Response Types** | 9.2 (65 reviews) | 5.7 (35 reviews) ✓ Verified | 
| **Legal Agreements** | 8.8 (64 reviews) | 6.0 (27 reviews) ✓ Verified | 

#### Use Cases

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **E-commerce** | 9.1 (68 reviews) | 6.6 (30 reviews) ✓ Verified | 
| **Retail** | 8.0 (61 reviews) | 6.3 (28 reviews) ✓ Verified | 
| **Customer Service** | 8.6 (64 reviews) | 5.9 (31 reviews) ✓ Verified | 

#### Administration

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Syndication** | 8.0 (61 reviews) | 6.7 (27 reviews) ✓ Verified | 
| **Insights** | 8.5 (63 reviews) | 6.8 (29 reviews) ✓ Verified | 
| **Content** | 8.1 (62 reviews) | 6.3 (28 reviews) ✓ Verified | 

#### Display Options

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Badges** | 7.7 (63 reviews) | 6.4 (29 reviews) ✓ Verified | 
| **Widgets** | 8.4 (63 reviews) | 5.9 (30 reviews) ✓ Verified | 
| **Integration & APIs** | 8.8 (63 reviews) | 5.8 (29 reviews) ✓ Verified | 
| **Marketing** | Feature Not Available | 5.9 (30 reviews) ✓ Verified | 

#### Generative AI

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **AI Text Generation** | 4.9 (20 reviews) | 5.6 (16 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Lipscore** | N/A | N/A |
| **Trustpilot** | 6.9/10 | 102 |

#### Consumer Intelligence

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Customer Feedback** | Not enough data | 7.7 (91 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 6.8 (66 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.0 (63 reviews) ✓ Verified | 

#### Reporting

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 6.8 (56 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 7.7 (83 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 6.6 (52 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 6.6 (53 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | Feature Not Available | 

#### In-House Management

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (14 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Lipscore | Trustpilot | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to Trustpilot (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Lipscore | Trustpilot | 
|---|---|---|
| **Small-Business** | 79.3% | 61.2% | 
| **Mid-Market** | 17.1% | 33.5% | 
| **Enterprise** | 3.7% | 5.3% | 

### By Industry

#### Lipscore

- **Retail:** 30.5%
- **Apparel & Fashion:** 11.0%
- **Consumer Goods:** 8.5%
- **Health, Wellness and Fitness:** 8.5%
- **Manufacturing:** 4.9%
- **Automotive:** 3.7%
- **Building Materials:** 2.4%
- **Consumer Electronics:** 2.4%
- **Telecommunications:** 2.4%
- **Cosmetics:** 2.4%
- **Other:** 23.2%

#### Trustpilot

- **Financial Services:** 14.3%
- **Retail:** 7.0%
- **Marketing and Advertising:** 6.6%
- **Computer Software:** 4.5%
- **Consumer Goods:** 4.1%
- **Apparel & Fashion:** 3.7%
- **Information Technology and Services:** 3.3%
- **Internet:** 2.9%
- **Consumer Electronics:** 2.9%
- **Consumer Services:** 2.9%
- **Other:** 48.0%

---
## Alternatives

### Alternatives to Lipscore

- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1354 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.7/5 stars (374 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews)
- [GoReminders](https://www.g2.com/products/goreminders/reviews) — 4.8/5 stars (295 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)

### Alternatives to Trustpilot

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) — 4.4/5 stars (82 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4063 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews)

---
## Top Discussions

### Lipscore

No discussions available for this product.

### Trustpilot

- Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote
  > **Top comment:** "https://ltddeals.in/topicmojo/"
- Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote
  > **Top comment:** "The contract is bullshit"
- Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote
  > **Top comment:** "Not just flagged

Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.

How is it Trustpilot..."
- Title: [Anyone else found  fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment
  > **Top comment:** "They are actually located in Denmark. They are global review service. 

But seriously, stay away from them . Is widely stated that the overcharge, the lock..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lipscore-vs-trustpilot)