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LaunchDarkly Reviews & Product Details

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LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
Guarded Releases Explained | How to Ship Without Fear
Play LaunchDarkly Video
Guarded Releases Explained | How to Ship Without Fear
AI Configs Explained | Ship AI You Can Trust In Production
Play LaunchDarkly Video
AI Configs Explained | Ship AI You Can Trust In Production
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
Play LaunchDarkly Video
With LaunchDarkly Experimentation, you can run A/B tests directly in your release workflow and measure the real impact of every feature you ship. This video demonstrates how to track behavior, conversions, and custom metrics across a range
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LaunchDarkly Reviews (634)

Reviews

LaunchDarkly Reviews (634)

4.5
635 reviews

Pros & Cons

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Charles A.
CA
Data Analyst
Enterprise (> 1000 emp.)
"LAUNCH-ing the DARK-ness embrace"
What do you like best about LaunchDarkly?

What I value most about LaunchDarkly is how it provides a single, unified platform that makes our entire product lifecycle more efficient and data-driven. It’s an indispensable tool for every role I've held. For me, the ease of implementation is what makes all of this possible. Getting it set up was straightforward, and it immediately provided value by separating code deployment from feature release.

From a Product Manager's standpoint, the ease of use and the sheer number of features are huge wins. The user interface is so intuitive that anyone on the team can set up a feature flag, manage a rollout, or even run an A/B test without needing to be an engineer. This empowers me to move faster on product decisions and enables a true culture of experimentation.

As a Data Analyst, the ease of integration is key, as LaunchDarkly's data export capabilities allow me to stream real-time feature flag events directly into our data warehouse. This gives me a rich, contextual dataset to analyze feature performance and user behavior with incredible granularity. Ease of implementation to such flags/features to branch out and connect to platforms

And as a former Client Support professional, what stands out is the combination of ease of use and customer support. If a customer has a unique issue with a feature, I can use the same intuitive interface to turn that feature off for their account instantly. On the rare occasion we hit a technical roadblock, their documentation is comprehensive, and their support team is always responsive and helpful.

It's not a tool we use once a month; its sheer frequency of use makes it a daily part of our workflow, from development to deployment to analysis. LaunchDarkly has become the single source of truth for our feature releases, and that's a level of control and insight that's hard to imagine operating without. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

t's interesting to consider what might be a "dislike" about LaunchDarkly, though from my experience, it's less about disliking a feature and more about what the tool is—and isn't—built for. It's so good at what it does that any perceived "dislike" is really just a matter of perspective or a limitation of a specific use case, not a flaw in the product itself.

For instance, some teams might initially find the pricing model to be a dislike, but that's often a misunderstanding. The value you get from preventing outages, running successful experiments, and enabling a safer, faster release process far outweighs the cost. It's a strategic investment that pays for itself by reducing risk and accelerating innovation.

Others might say that managing a high number of feature flags can become complex, especially for large, fast-moving teams. But this isn't a flaw with LaunchDarkly; it's a symptom of a larger process problem. LaunchDarkly provides the tools to manage that complexity—like standardized naming conventions, tagging, and descriptions—which actually forces a team to be more disciplined and organized. The tool itself encourages better habits, which is a good thing in the long run.

Ultimately, my experience with LaunchDarkly is that it does exactly what it's supposed to do, and it does it exceptionally well. Any "dislike" is usually an opportunity to better understand the tool's capabilities or to improve our own internal processes. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for your thoughtful review! It’s awesome to hear how LaunchDarkly helps your team from managing experiments and rollouts safely to supporting data analysis and customer needs. We love seeing how deeply it’s woven into your workflow and are glad it’s helping you move faster and with more confidence.

H P.
HP
Software engineer
Mid-Market (51-1000 emp.)
"Game-Changer for Feature Management and Faster Delivery"
What do you like best about LaunchDarkly?

LaunchDarkly makes feature management so much easier compared to our old setup with Flux, which was difficult to configure and didn’t support targeting customers by email or user ID. With LaunchDarkly, multiple teams can work in the same repo and release features independently without blocking each other, which has sped up our delivery. It also gives us great visibility, safe rollouts, quick rollbacks, and strong role-based access control — all of which reduce risk and improve collaboration. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The main challenge is flag cleanup. Flags can pile up quickly, so better lifecycle management tools would help avoid flag debt. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for the fantastic review! We're so happy to hear LaunchDarkly has helped your teams move faster and collaborate more effectively, especially compared to your experience with Flux. We have a few best practice guides on flag cleanup that may help, here's the link.

See how LaunchDarkly improved
Daniel Z.
DZ
"Effortless Feature Flag Management"
What do you like best about LaunchDarkly?

I have found the setup process of LaunchDarkly to be smooth and hassle-free, which makes the initial integration seamless. LaunchDarkly provides immense benefit to our development process by allowing us to enable or disable certain features for specific clients based on our development team's needs. This flexibility in feature management is extremely beneficial as it allows backend processes to be active without being visible to the front-end client, maintaining a clean user experience. The fundamental capabilities of connecting backend processes to the frontend through LaunchDarkly are particularly useful in streamlining our operations. I am satisfied with LaunchDarkly as it effectively fulfills its intended purpose, and I see no current necessity to switch to another product. Overall, these aspects contribute to my decision to rate LaunchDarkly a perfect 10 out of 10 in terms of recommendation likelihood. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I would like to see the addition of a dark mode in LaunchDarkly, as its absence is a minor drawback for me. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! We love to hear that LaunchDarkly’s smooth setup and flexible feature management have made a real impact on your development workflow.

Din B.
DB
Principal Software Engineer
Enterprise (> 1000 emp.)
"Game-changer for safe and fast releases"
What do you like best about LaunchDarkly?

LaunchDarkly has made our release process so much smoother. Being able to roll out features gradually and turn them off instantly if something goes wrong has saved us a few headaches already. I like how easy it is to set up flags and target specific users or environments without extra deployment work. The dashboard is clear, the flags update instantly, and the SDKs fit nicely into our stack without a lot of fuss. It’s one of those tools you quickly get used to and then can’t imagine working without. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The biggest drawback for me is the cost — it can add up pretty quickly if you have a lot of flags or multiple environments. Managing a large number of flags in the UI can also feel a bit clunky at times. I wish there were more bulk-edit options and a slightly more flexible permission system for larger teams. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Din, thank you for sharing your experience. We’re so glad LaunchDarkly has helped your team streamline releases and gave you a tighter feedback loop on your feature releases. Experimentation is such a great use for feature management, so thank you for sharing how you're using it and seeing value with it!

Adam K.
AK
Product Manager
Mid-Market (51-1000 emp.)
"Effortless Feature Management and AB Testing"
What do you like best about LaunchDarkly?

I love how LaunchDarkly allows me to experiment with different features by easily enabling and disabling them for internal users and specific customer subsets. This flexibility is crucial for our feature rollouts and AB testing. On a daily basis, I rely heavily on LaunchDarkly to manage these tasks efficiently. The tool’s intuitive nature made getting up to speed on its functionalities swift and straightforward, even without prior experience. I particularly appreciate the ease of creating and managing feature flags and the accessible audit logs, which provide clarity on changes made, both in production and preproduction environments. The platform makes rolling out new capabilities to internal users for testing a seamless process, facilitating effective initial testing before broader customer exposure. LaunchDarkly’s user-friendly design and capabilities significantly enhance my workflow, making it an indispensable part of my toolkit. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I don't use the experiments feature in LaunchDarkly for A/B testing, which I think could make the process easier. While the capability might already exist, I am not aware of it. It would be beneficial if the feature to create experiments were more accessible or better highlighted. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful review! We're thrilled to hear how LaunchDarkly has become such an integral part of your workflow and that you find our feature management and A/B testing capabilities intuitive and efficient.

Jan B.
JB
"Essential Tool for Safe Feature Releases"
What do you like best about LaunchDarkly?

I appreciate the good SDK and developer experience that LaunchDarkly offers, which is crucial for a smooth development process. The use of feature flags to coordinate releases, such as acting as a kill switch for critical parts, enhances operational safety by reducing incidents and response time. Additionally, I value its ability to facilitate friendly user testing of new beta features, allowing for safer experimentation. It enables us to expose beta features to specific customers or internal testers, gather feedback, and roll back instantly if something doesn't work as expected. Furthermore, LaunchDarkly allows us to safely ship code at any time without impacting users until the feature is toggled on. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for your thoughtful review! We love to hear that LaunchDarkly’s SDK and feature flag capabilities have enhanced your development workflow and made your releases safer and more efficient. It’s great to know that you’re finding value in using LaunchDarkly for controlled beta testing and operational safety, that's exactly what we aim to deliver.

GW
Corporate Software Engineer
Mid-Market (51-1000 emp.)
"LaunchDarkly is the single best all-in-one observability platform"
What do you like best about LaunchDarkly?

Initially, we approached highlight because the current ecosystem lacks good logging tools, but we saw the potential to remove our error reporting tool and our frontend session tool. After using the logging tool, we did exactly that. Not only do we now have logging, error reporting, and sessions, but they have a consistent through-line - via traces - that ties them all together. The whole team, from app-support to developers are able to use LaunchDarkly easily; we now use it exclusively and all the time - for every bug or ticket we encounter. Integrating it into existing javascript code is as simple as adding a single sdk call and adding logs for it to consume; sessions are set up just as easily. The team at highlight/LaunchDarkly has worked with us from day one and answers all of our questions or requests quickly and efficiently. They take issues seriously and resolve them.

If you're not using this tool, you're missing out! Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I can confidently say that there is nothing more I could want! Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Wow, Gage, this review is incredible. Thank you! We’re beyond excited to hear how LaunchDarkly and Highlight have helped your team. The way you’re using everything from logging to session replay makes us proud. We’re here for you and your team every step of the way!

Kyle B.
KB
Software Developer 3
Mid-Market (51-1000 emp.)
"LaunchDarkly does exactly what it needs too without bloat"
What do you like best about LaunchDarkly?

I like how much custom control I have over the rules. I like that I can roll out a feature to however many clients I choose, black or whitelist everyone and retain a history so that I can go back later and revert if need be. The rules are very explicit and we use it for every feature we release. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Pricing seems to be a sticking point for some companies. Provisioning a seat for myself seems to be a consistently difficult endeavor and I imagine it's due to cost concerns Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thank you for taking the time to share your experience with us, Kyle. We're thrilled to hear how much you value the control and flexibility LaunchDarkly gives you in managing feature rollouts and maintaining clear release histories. We're looking forward to seeing what else you do with it!

BP
"Effortless Feature Management with LaunchDarkly"
What do you like best about LaunchDarkly?

I have been using LaunchDarkly for about seven months, primarily for feature flagging new or risky changes, and I've found it to be incredibly straightforward and not difficult to set up. LaunchDarkly effectively solves the problem of deploying new and risky changes, significantly benefiting the team by enabling us to reduce the feedback loop between development and production. I experienced first-hand the efficiency of LaunchDarkly when I was shadow testing a feature change in production and quickly toggling the feature flag helped mitigate issues immediately. The feature I find most useful is the progressive rollout, which, coupled with the ease of use, makes my work seamless. Also, the simplicity and ease-of-use are compelling reasons for me to choose LaunchDarkly again. Using it alongside Python and React has further streamlined our development processes, reflecting in the overall productivity and efficiency of my team's workflow. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I would like LaunchDarkly to make it even easier to set up feature flags. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience with LaunchDarkly! We're thrilled to hear how effortless feature management has been for you and that progressive rollouts and easy setup have streamlined your workflows.

Waqas A.
WA
OFF PAGE SEO EXPERT
"Transforms Feature Management with Precision Control"
What do you like best about LaunchDarkly?

I like how LaunchDarkly gives me precise, real-time control over feature releases with strong targeting and instant rollbacks, making deployments safer and more scalable. It reduces release risk by letting us control, test, and roll back features instantly without redeployments. LaunchDarkly is also a powerful feature tool for managing feature flags without deploying new code and running controlled experiments. I really value its robust feature control and reliable release management. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The main downside is the pricing at scale and the learning curve for non-technical teams, which could be improved with simpler plans and more intuitive onboarding. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for such a detailed review! We’re so glad to hear LaunchDarkly’s real-time control, targeting, and instant rollbacks are helping you manage safer, more scalable releases without redeployments. It’s great to know the platform is supporting your experimentation and release management with confidence.

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LaunchDarkly Features
Deployment-Ready Staging
Integration
Extensible
Processes and Workflow
Reporting
Automation
Reporting and Analytics
Multivariate testing capacities
Concurrent Testing
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