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LaunchDarkly Reviews & Product Details

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LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Play LaunchDarkly Video
Play LaunchDarkly Video
How to roll out a feature to 1% of users and then scale safely.
Play LaunchDarkly Video
How to roll out a feature to 1% of users and then scale safely.
How to set up a kill switch in production
Play LaunchDarkly Video
How to set up a kill switch in production
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
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LaunchDarkly Reviews (632)

Reviews

LaunchDarkly Reviews (632)

4.5
632 reviews

Pros & Cons

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Michael W.
MW
Software Engineer
Enterprise (> 1000 emp.)
"The user experience is confusing"
What do you like best about LaunchDarkly?

The key handling for each environment and predefined endpoints at LaunchDarkly makes it easy to get started. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The user experience is confusing. In which menu I can find things is not intuitive. The rule set works but I can't point a customer here since a customer will need a separate UI with simple toggles, maybe an idea could be to be able to generate custom UIs from rule sets. I also want to be able to have a key casing convention for UPPER_SNAKECASE which is the most common one used for environment variables, since I want to be able to replace environment variable settings with feature flags if they exist. The "hello world" setup for Launch Darkly is not something you would want to use in production, so it would be good is there was more framework related setup done. The setup in ASP.NET core for reading in feature flags as options could have been provided by I library for ease of use, instead of me having to develop the code myself. There also seems to be a lack of tutorials on YouTube which gives the impression that this is not a product commonly used. When entering the webpage I would expect to get online help interactivly showing what the product can do, instead of just showing unfamiliar terms in my face. I do not like the need to wait for sampled data from the user before being able to setup a rule against that user, I would want to be able to have a predefined rule sets even without anyone having made a call to Launch Darkly. My favorite environments keep disappearing so I have to add them again every time I login. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thanks for your thoughtful feedback, Michael. We’re sorry your experience with the UI has been confusing and appreciate your detailed suggestions for custom UIs, casing conventions, and overall setup improvements. We’d love to connect directly to help resolve some of these issues now and make the setup experience better for new customers.

DAVID M.
DM
ALM Product Owner
Enterprise (> 1000 emp.)
"Effortless Feature Management with Outstanding Support"
What do you like best about LaunchDarkly?

This tool is very easy to use and, in my opinion, stands out as the best feature flag solution available. The customer support is also excellent. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The license model could be improved, and I believe it would benefit from a review. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Safe, Confident Feature Deployment with LaunchDarkly"
What do you like best about LaunchDarkly?

I use LaunchDarkly for launching new features safely, utilizing feature flags and gradual rollout features. The ability to deploy code to production with feature flags turned off, and turning them on gradually increases my confidence in releases by making it easier to rollback in case of any regression. I find percentage rollouts and targeted rollouts, which are enhanced by custom rules and contexts, incredibly useful. These features help in catching bugs and edge cases early before they escalate into incidents. The easy enable and disable functionality of feature flags significantly aids in quickly mitigating issues. Additionally, the initial setup of LaunchDarkly is very easy, contributing to a seamless integration into my workflow. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There is a bit of a learning curve for the complex features in LaunchDarkly. Understanding rule precedence and creating complex custom rules requires time and practice, which can initially be challenging. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! We're happy to hear onboarding and daily use have been smooth and that feature flags help your team manage rollouts and rollbacks effectively.

Tyler M.
TM
Head of Global Support
Small-Business (50 or fewer emp.)
"Effortless for Engineering Teams, Clean and Simple Interface"
What do you like best about LaunchDarkly?

Super easy to use for my engineering teams. Clean and simple user face Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

sometimes i think it could be organized better. We have so many different segments its hard to find without saving the specific link. Could be just an us problem though. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing your experience! I’m so glad the platform has been easy for your engineering teams to use, and I appreciate your feedback on segment navigation. We’re here anytime if you’d like to talk through your workflow.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Makes Feature Releases Safer and More Controlled—No More Deployment Worries"
What do you like best about LaunchDarkly?

It's an amazing platform and helps in making releasing new features feel a lot safer and more controlled. We don't need to pushing code and hoping that nothing breaks, you have the ability to controlled things out gradually, test with a small group and can pull back immediately if something goes wrong. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Nothing as such dislike about this platform. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for sharing your experience! We're happy to hear LaunchDarkly has helped make your feature releases safer and more controlled. It’s great to know that gradual rollouts and instant rollbacks are giving your team more confidence with every deployment.

Divya N.
DN
Senior Techanical Specialist
Enterprise (> 1000 emp.)
"Very easy to enable and disable feature flags with access control."
What do you like best about LaunchDarkly?

The ability to enable or disable feature flags at the cluster level.

Fine-grained control to toggle feature flags at the namespace level within a cluster.

Role-based authorization, allowing admins to define who can manage flags in environments like pre-prod and prod.

Support for multiple targeting rules per flag, enabling more complex rollout strategies.

Well-defined default states for flags, ensuring predictable behavior when rules don’t match.

The ability to tag flags by feature or team, making them easier to organize and manage. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The search experience for feature flags could be improved. Currently, if I need to search for multiple flags, I have to open multiple sessions or tabs. The interface doesn't allow simultaneous searches unless the flags are already tagged or filtered together.

It would be helpful to enable bulk editing or bulk tagging of feature flags across multiple environments.

When a flag has multiple rules, the UI can become cluttered. A more intuitive rule builder or rule grouping would improve usability. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thank you for your thoughtful and detailed feedback, Divya. It sounds like you're making excellent use of role-based access, flag controls, and targeting capabilities. We also appreciate your suggestions on improving the flag search, UI clarity with complex rules, and bulk editing, and we’ve shared your comments with our product team. Keep up your great work, and thanks again for taking the time to leave such a thorough review.

Abigail C.
AC
Onsite Implementation Specialist
Mid-Market (51-1000 emp.)
"Intuitive and Efficient with Handy Shortcuts"
What do you like best about LaunchDarkly?

I love the short cuts to copy keys and the ability to cross check which users and orgs we have on each feature. The product is very intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

Nothing I can think of! This product is very intuitive. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the review! I’m glad to hear the shortcuts make your day-to-day work easier, and it’s great that it has been so intuitive. We appreciate you sharing your experience.

Dwight S.
DS
Senior Release Manager
Enterprise (> 1000 emp.)
"LaunchDarkly has greatly increased our ability to deploy and rollback production quickly and easily"
What do you like best about LaunchDarkly?

LaunchDarkly has allowed us to deploy code into production on a regular basis and then enable release on demand to different segments of our customers (or all of them) on our schedule and not when the code is deployed. If something is wrong, instead of spending costly time rolling things back we can simply turn off the feature flag and hide the error from our customers and then fix it behind the scenes. This allow allows us to test it in production without impacting production. Highly recommend taking the steps needed to enable feature flags in your code and then utlizing LaunchDarkly to quickly manage who can see what in your applications. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

The only thing that would be nice to have in LaunchDarkly would be a one click button after something was approved for rollback that would quickly undo what was done. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

You are truly a LaunchDarkly pro, Dwight. We are glad to hear that LaunchDarkly has helped with your deployment and rollback processes. Thank you for recommending us and for your thoughtful, thorough feedback, as always!

"Effortless Beta Testing with LaunchDarkly"
What do you like best about LaunchDarkly?

I appreciate LaunchDarkly's ease of use, which makes it straightforward to work with. I also find targeting users for betas to be particularly effective, along with the customer support and the ability to flag beta features which enhance user testing, segmentation, and feature releases. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I wish it was easier to scroll down large lists of users to see submission buttons on large populations. Review collected by and hosted on G2.com.

Aadesh R.
AR
Front End Developer
Enterprise (> 1000 emp.)
"Powerful Feature Flags, Lacks Backend Setup Guidance"
What do you like best about LaunchDarkly?

I appreciate how LaunchDarkly's feature flags make it easy to manage feature releases. In cases where a solution needs modifications post-production, I can simply turn off the feature flag, apply changes in a lower environment, and redeploy without hassle. This ease of toggling features is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find setting up LaunchDarkly initially challenging, especially when working on a back-end application using Node.js. There were environment-specific configuration issues, and there were no clear instructions on how to handle them. I had to rely on a colleague's configuration to resolve my issue. Additionally, the support provided wasn't very effective, as their suggested solutions didn't work. I also notice a lack of tutorials or videos that provide step-by-step instructions on how to use specific versions of the library, which would be beneficial for users like me. Review collected by and hosted on G2.com.

Response from Emily Coleman of LaunchDarkly

Thanks for your thoughtful feedback, Aadesh. We're glad to hear LaunchDarkly has made a difference in how you and your team manage production changes. We also appreciate your feedback about the setup experience; your account team will follow up on this to make sure you have everything you need!

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LaunchDarkly Features
Deployment-Ready Staging
Integration
Extensible
Processes and Workflow
Reporting
Automation
Reporting and Analytics
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Concurrent Testing
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LaunchDarkly