LaunchDarkly Reviews & Product Details

I really like the features that LaunchDarkly provides. It is extremely helpful when releasing a feature and we need complete control over the roll-out/ rollback. Review collected by and hosted on G2.com.

Sometimes the UI is not the most intuitive and it feels like I need to look for certain features that previously seemed easier to find. Also, targeting users can oftentimes be difficult. Review collected by and hosted on G2.com.

I appreciate LaunchDarkly's ease of use, especially the straightforward process for creating feature flags. It simplifies releasing new features and provides the ability to quickly disable them if issues arise. I find individual targeting and the UI very effective, with the targeting allowing for precise control over which users see specific features. Additionally, the ability to create allow and block lists is invaluable for ensuring specific user access. The rollout features and plan scheduling further streamline my workflow. Review collected by and hosted on G2.com.

I find the new user interface to be complex compared to the previous version. The old UI was simpler and easier to understand, making navigation and viewing variations straightforward. In the new UI, the main content area is smaller, with the left and right parts taking up a significant portion of the space, which makes it less intuitive to use initially. Review collected by and hosted on G2.com.

The product is very helpful and very easy to use - Feature Flags are almost immediately updated in the code, I can easily control which environments receive which values and monitor the received values in different environments. Review collected by and hosted on G2.com.

There are some small UI bugs which might make it harder to use - switch envs sometimes doesn't take effect, filtering feature flags based on name is slow Review collected by and hosted on G2.com.

Our team evaluated several APM products, but each time we found that they would require a significant investment of time and resources to learn, implement and maintain. That changed when we discovered LaunchDarkly’s APM product (formerly Highlight.io). From the start it felt like the right fit, covering the areas we needed visibility into without feeling overwhelming. The UI is intuitive and the metrics are straightforward and easy to follow.

The customer support has been excellent. The LaunchDarkly team has consistently been responsive to our questions, attentive during the sales process, and equally engaged after implementation.

Two features we turn to the most are: session tracking and session replay. Being able to view detailed session data alongside a visual playback of what the user experienced has been useful for troubleshooting. The ability to link session data directly to errors has been a significant improvement over our previous tools.

Another feature we’ve found useful is the Weekly Digest. It provides a high-level view of sessions, usage, and errors across multiple environments for the past week which is a great tool for managers and overseeing multiple applications and environments. Review collected by and hosted on G2.com.

We have not really had any issues. As an early customer of the APM product, there were some issues initially getting all the various .NET frameworks running, but their customer support team handled those quickly and got us up and running. Review collected by and hosted on G2.com.

The UI is very sleek and overall quite intuitive - I don't need to think too much about where to find or access a feature, it just is where I expect it to be.

It's also easy to read at a glance - even from the list view page, I can see what state my flags are in for each environment. Review collected by and hosted on G2.com.

A minor nitpick, but sometimes the site doesn't remember the environments that I want to see for a particular flag, and I'm forced to re-open each individual environment again to be able to switch between them. It's not a big deal, but it does slow me down occasionally when it does happen. Review collected by and hosted on G2.com.

I appreciate LaunchDarkly's intuitive and clean user interface, which simplifies our workflow. The documentation is good, ensuring an easy setup process. I value the ability to use feature flagging to release changes safely and confidently. Its integration with C# and JavaScript is seamless, aiding in smooth application development. Review collected by and hosted on G2.com.

I dislike how group variants are allocated during percentage rollouts. When assigning percentages to different variants, the groups may change based on the percentage calculation, leading to inconsistency. For instance, if I have a distribution of 10% for variant one, 10% for variant two, and 80% for variant three, and I later adjust these percentages, the users initially allocated to one variant might end up switching to another. This crossover can cause confusion. It would be beneficial if users originally allocated in the initial groupings stayed consistent, even as the percentage allocations change. Review collected by and hosted on G2.com.

LaunchDarkly has a clean and intuitive UX, making it easy to set up and manage feature flags. It’s highly reliable and integrates seamlessly into our workflow. I especially appreciate the flexibility in defining flag values (boolean, multivariate, targeting rules), the ability to preview flag changes before saving, and the visibility into who made changes and when. Comparing flags across environments during deployments is a huge time-saver, and being able to inspect how flags were evaluated helps with debugging and transparency. Review collected by and hosted on G2.com.

I sometimes feel limited in the depth of flag evaluation details available. I’d like to drill down further into how a flag was evaluated for specific users or contexts. It’s unclear whether this limitation is due to the platform itself or if I’m not using it correctly. Review collected by and hosted on G2.com.

I love how easy LaunchDarkly is to set up and manage. Its intuitive UX/UI makes it simple to use, and the powerful features give us great flexibility with feature flags. The ability to conduct A/B testing, individual targeting, and progressive rollouts greatly enhances our testing processes. The Slack integration is invaluable for real-time updates on feature flags changes. Review collected by and hosted on G2.com.

I dislike having to enable environment variables one by one. I wish all environment variables for different environments like dev, stage, and prod were enabled by default. From what I remember previously, all were shown by default, and a change was made that now requires me to enable or disable them individually. This change makes it cumbersome to know which flags are active, requiring more clicks and making the workflow less efficient compared to having a default overview of them all. Review collected by and hosted on G2.com.

Feature flag management is essential for enabling gradual rollouts, allowing teams to test new features in production environments safely. This approach also makes it easier to segment users, so specific groups can experience updates before a full release. By using these strategies, I can control who sees new features and monitor their impact, which helps ensure a smoother deployment process. Review collected by and hosted on G2.com.

When considering cost and value for smaller teams, it's important to note that the pricing can increase significantly as more feature flags are added. Review collected by and hosted on G2.com.

So I used Highlight.io which was acuqired by Launch Darkly for observibility. The ease of implementation and customer support which was offered was by far AMAZING! Salesforce and LWC Components are not the the easiest items to review and understand when items begin to fail. With LaunchDarkly, they are able to track errors and logs to allow me to provide scenarios and context to the developers to review and unit test, which was previously time consuming and often unlikely to be reproducible. Review collected by and hosted on G2.com.

There isn't really one. When you reach out to the team, you can often find that they are willing and able to custom build items for you, if its tangible. Which was the circumstance I ran into, and it was a great experience. Review collected by and hosted on G2.com.