Koncert Features

Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. This feature was mentioned in 18 Koncert reviews.

Automatically scores prospects based on behavior and engagement levels. 16 reviewers of Koncert have provided feedback on this feature.

Provides tracking across multiple digital advertising channels, such as video, mobile, and social media. This feature was mentioned in 15 Koncert reviews.

Helps allocate marketing budget based predicted amount of incoming revenue. This feature was mentioned in 13 Koncert reviews.

As reported in 16 Koncert reviews. Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.

Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities. 10 reviewers of Koncert have provided feedback on this feature.

Allows for custom report types to match the goals of a company. 16 reviewers of Koncert have provided feedback on this feature.

As reported in 17 Koncert reviews. Helps determine which accounts have the highest/lowest opportunity to convert.

As reported in 16 Koncert reviews. Helps determine the direction of each individual account and how to engage through specific content.

Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.

As reported in 15 Koncert reviews. Organizes knowledge from fellow sales representatives and other experienced employees for reference.

As reported in 15 Koncert reviews. Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. This feature was mentioned in 12 Koncert reviews.

Based on 11 Koncert reviews. Records users' practice or live pitches for future reference and improvement.

As reported in 14 Koncert reviews. Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Based on 13 Koncert reviews. Provides a scorecard to display team and/or individual performance.

As reported in 11 Koncert reviews. Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Based on 11 Koncert reviews. Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals. This feature was mentioned in 10 Koncert reviews.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction. This feature was mentioned in 11 Koncert reviews.

Based on 10 Koncert reviews. Motivates employees by creating time-sensitive competititons that drive performance.

Aligns lead scores with predefined lead distribution criteria

Matches and assigns leads to the correct sales representative

Determines which leads should be prioritized and then accelerates them up the pipeline

Integrates with lead capture and lead intelligence tools to discover leads

Creates and assigns scoring system to rank the viability of leads

Integrates with CRM or marketing automation tools to contextualize lead data

Reports on and analyzes lead scores to determine the conversion rate of lead opportunities

Aligns lead scores and strategy with existing sales operations

Syncs lead data within the sales database for consistency and accuracy

Provides analysis on lead scores, funnel insights, and both open and closed opportunities

Based on 141 Koncert reviews. Records calls for future reference.

Based on 91 Koncert reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up.

As reported in 142 Koncert reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

Based on 143 Koncert reviews. Gathers contacts from integrated tools, allowing users to call with one click.

Has auto-dialing or predictive dialing functionality.

As reported in 142 Koncert reviews. Retains a log of extraneous contact information such as timezone and contact engagement.

As reported in 134 Koncert reviews. Finds and opens saved contact information for reference at the time of a new call.

As reported in 141 Koncert reviews. Allows users to denote which contacts they believe are prospective customers.

Allows users to take notes during or after the call for future reference. This feature was mentioned in 153 Koncert reviews.

Based on 149 Koncert reviews. Delivers users a daily summary of activity.

Sends automated voicemails to prospective clients who fail to answer. 136 reviewers of Koncert have provided feedback on this feature.

As reported in 75 Koncert reviews. Sends automated emails to increase engagement with prospective clients.

Organizes contacts based on probability of success. This feature was mentioned in 128 Koncert reviews.

Automatically transcribes and summarizes meeting discussions.

Records the rate at which emails are opened. 26 reviewers of Koncert have provided feedback on this feature.

As reported in 23 Koncert reviews. Records the rate at which links in emails are followed.

Records the rate at which email attachments are opened or downloaded. This feature was mentioned in 25 Koncert reviews.

Syncs information from other software such as contacts, emails and calls to reduce manual data entry. This feature was mentioned in 29 Koncert reviews.

Allows administrators to schedule out emails in advance. This feature was mentioned in 28 Koncert reviews.

Based on 26 Koncert reviews. Reminds administrators to follow-up on emails based on pre-set reminders.

Allows for the categorization of emails. 26 reviewers of Koncert have provided feedback on this feature.

As reported in 28 Koncert reviews. Allows for the creation of templates for frequently-sent emails.

Automatically calculates which leads are the most likely to become a customer. This feature was mentioned in 12 Koncert reviews.

Based on 18 Koncert reviews. Utilizes natural language processing to set up meetings.

Based on 18 Koncert reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Based on 19 Koncert reviews. Automates the entry of collected data.

As reported in 17 Koncert reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Provides real-time coaching to sales representatives. This feature was mentioned in 21 Koncert reviews.

Based on 21 Koncert reviews. Tracks and analyzes sales representative performance.

Measure return on investment and leverage data to predict profitability of future projects. 19 reviewers of Koncert have provided feedback on this feature.

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 19 Koncert reviews.

Based on 98 Koncert reviews and verified by the G2 Product R&D team. Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.

Based on 82 Koncert reviews and verified by the G2 Product R&D team. Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.

Based on 113 Koncert reviews and verified by the G2 Product R&D team. Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

Based on 86 Koncert reviews and verified by the G2 Product R&D team. Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.

Based on 110 Koncert reviews and verified by the G2 Product R&D team. Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

Integrates with calendar software so users can seamlessly schedule calls. 45 reviewers of Koncert have provided feedback on this feature.

Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on. This feature was mentioned in 46 Koncert reviews.

Based on 93 Koncert reviews and verified by the G2 Product R&D team. Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

Based on 95 Koncert reviews and verified by the G2 Product R&D team. Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.

Based on 94 Koncert reviews and verified by the G2 Product R&D team. Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.

Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints. This feature was mentioned in 90 Koncert reviews.

As reported in 41 Koncert reviews. Provides gamifaction features to rank sales reps on performance

Based on 126 Koncert reviews. Presents information about the individual being called before the call begins.

Based on 124 Koncert reviews. Gives agents a predetermined amount of time to view call information before automatically calling. Similar to Preview Dialing.

Uses machine learning to determine the best times to call and adjust dialing speed to connect agents with leads efficiently.

As reported in 111 Koncert reviews. Allows a supervisor to listen to a call and train in real time.

Reschedules calls within the software itself, either through a prompt or by the agent themselves. 114 reviewers of Koncert have provided feedback on this feature.

Based on 126 Koncert reviews. Records calls to access or evaluate at a later time to ensure quality standards are met, and pause recording of live calls if necessary.

Decides response type by determining if voice is a human response or an answering machine. 115 reviewers of Koncert have provided feedback on this feature.

Based on 108 Koncert reviews. Uses touch-tone or voice input to interact with callers, gather information, and route them to the appropriate agent or department.

Allows multiple users to share their screen simultaneously.

Allows users to share documents within the platform.

Allows users to set personal availability.

Allows users to decorate their virtual office space.

Allows administrators to design their virtual office themselves.

Allows individual users to create personal offices within the virtual workspace.

Allows users to video chat with external entities within the platform.

Provides links to allow users into the virtual workspace.

Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers. This feature was mentioned in 43 Koncert reviews.

Based on 41 Koncert reviews. Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage

As reported in 46 Koncert reviews. Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations

Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls. This feature was mentioned in 40 Koncert reviews.

Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior. 33 reviewers of Koncert have provided feedback on this feature.

Based on 15 Koncert reviews. Allows users to generate text based on a text prompt.

As reported in 15 Koncert reviews. Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 35 reviewers of Koncert have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases 10 reviewers of Koncert have provided feedback on this feature.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Uses AI to prioritize and reorder call lists based on lead quality, past interactions and optimal call times.

Uses AI to ensure call compliance with regulations like TCPA or GDPR by detecting violations and triggering alerts or restrictions.

Uses AI to analyze call recordings for sentiment, tone and language to assess interaction quality and flag calls needing follow up or review.