Top 10 Ivinex Alternatives & Competitors

(3)4.7 out of 5

Ivinex is not the only option for Help Desk Software. Explore other competing options and alternatives. Help Desk Software is a widely used technology, and many people are seeking top rated, easily administered software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to Ivinex include ease of use and reliability. The best overall Ivinex alternative is Zendesk for Customer Service - AC. Other similar apps like Ivinex are Freshdesk, Salesforce Service Cloud, JustCall, and NiCE CXone Mpower. Ivinex alternatives can be found in Help Desk Software but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Ivinex

Zendesk for Customer Service - AC
Freshdesk
Salesforce Service Cloud
JustCall
NiCE CXone Mpower
LiveAgent
Gladly
Sprinklr Service

Top 10 Alternatives to Ivinex Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Ivinex stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Insurance, and Marketing and Advertising, and find the best product for your business.

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,669)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Categories in common with Ivinex:

By Freshworks

Product Description

Categories in common with Ivinex:

Help Desk

Salesforce Service Cloud

By Salesforce

4.4/5

(7,174)

Product Description

Categories in common with Ivinex:

Help Desk

Contact Center

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NiCE CXone Mpower

By NiCE

4.3/5

(1,726)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with Ivinex:

By QualityUnit

Product Description

Categories in common with Ivinex:

By Gladly

Product Description

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

Categories in common with Ivinex:

Help Desk

Contact Center