# GymMaster Reviews
**Vendor:** Treshna Enterprises  
**Category:** [Gym Management Software](https://www.g2.com/categories/gym-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 19
## About GymMaster
Meet GymMaster, the only all-in-1 member management system with membership based bookings &amp; bluetooth doors! The difference? Admin autopilot at fraction of the cost. Enjoyed for 30 years by thousands of gyms in 90+ countries. With automated member retention and a wide range of features (in-app and online) that will give your members the best experience. The one system replacing them all, better for you, your members &amp; your wallet. No lock-in contracts, 60 days money back. Try it today



## GymMaster Pros & Cons
**What users like:**

- Users praise the **ease of use** of GymMaster, highlighting its user-friendly interface for managing memberships and billing. (2 reviews)
- Users find GymMaster&#39;s **Membership Management** system highly user-friendly and effective for tracking members and billing. (2 reviews)
- Users enjoy the **modern UI design** of GymMaster, finding it easy to use for themselves and their members. (1 reviews)
- Users appreciate the **user-friendly payment processing** of GymMaster, finding it essential for managing members and billing effectively. (1 reviews)
- Users find GymMaster to have a **perfect product fit** , making member tracking and billing straightforward and efficient. (1 reviews)
- Users value the **user-friendly design** of GymMaster, finding it easy and efficient for managing memberships and billing. (1 reviews)
- User Interface (1 reviews)

## GymMaster Reviews
  ### 1. Highly Recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about GymMaster?**

GymMaster is very user friendly, easy to use, and exactly what we need to keep track of our members, billing, etc. No complaints!

**What do you dislike about GymMaster?**

Nothing! So far it has been a great product and we love it!

**What problems is GymMaster solving and how is that benefiting you?**

It tracks everything we need for our clients, makes it easy for us to run our business without having to be staffed 24/7

  ### 2. Everything I have needed so far as a gym owner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2024

**What do you like best about GymMaster?**

The gym stats, door access controls, allowing my facility to be autonomous.

**What do you dislike about GymMaster?**

Nothing to dislike at the moment. I would update should anything come up.

**What problems is GymMaster solving and how is that benefiting you?**

Allowing the business to run without staff present. Access controls, Remote update of members. Control of 24hr gym.

  ### 3. easy to use and great functions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2024

**What do you like best about GymMaster?**

its easy to use functions and flexiblity in customising my usage

**What do you dislike about GymMaster?**

It doesnt have a function to schedule emails

**What problems is GymMaster solving and how is that benefiting you?**

Running my business adming and cutting down my admin time

  ### 4. Simple easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about GymMaster?**

Staff are always helpful, They are quick to help when we need, Training and softaware is awesome and easy to use. Thank you team. You have come up with a greta software it takes so much stress of our team. cheers

**What do you dislike about GymMaster?**

They setr up of the door master :D but eventually  once everything was done it was all good.

**What problems is GymMaster solving and how is that benefiting you?**

Whenever I need help with anything they help solve it, other then that the tohings that I need help with are very simple.

  ### 5. Best Gym software I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about GymMaster?**

Easy to use and modern UI and good for our members

**What do you dislike about GymMaster?**

Nothing Really, I haven't found anything missing

**What problems is GymMaster solving and how is that benefiting you?**

Replaced Mindbody

  ### 6. Elevating fitness management to the next level

**Rating:** 4.0/5.0 stars

**Reviewed by:** RANA S. | Piping Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about GymMaster?**

I appreciate the Gymmaster's comprehensive set features, coving membership management, and billing. Its interface is often praised for being easy to navigate, making it accessible for both gym staff and members.

**What do you dislike about GymMaster?**

The initial setup and config. may require time and effort to master. I find Gymmaster's pricing to be on the higher end compared to other gym management software option.

**What problems is GymMaster solving and how is that benefiting you?**

It provides tools for scheduling classes, personal training sessions and facility booking. It automated the billing and payment process. It also tracks the attendance of members.

  ### 7. Easy and nice to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about GymMaster?**

Helpfull customer service when I need to ask a question.

**What do you dislike about GymMaster?**

I do not dislike anything currently, keep up the good work.

**What problems is GymMaster solving and how is that benefiting you?**

It is an easy system to use for myself as an Operations Manager for our business to better thrive and grow. It is also easy for my younger less experienced staff to solve an issue on their own.

  ### 8. Intuitive Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2024

**What do you like best about GymMaster?**

Everything is very easy to figure out and when I can't the support staff is fantastic and always is able to help me.

**What do you dislike about GymMaster?**

There is nothing that I would change about it.

**What problems is GymMaster solving and how is that benefiting you?**

Keeps track of members and payments

  ### 9. Great customer service - product works great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about GymMaster?**

Very happy with how this product works with multi-location models. Much better than prior options we tried.

**What do you dislike about GymMaster?**

Nothing as of now. Everything has been great.

**What problems is GymMaster solving and how is that benefiting you?**

Allows us to manage multiple locations but also keeps the data separate.

  ### 10. The Chick Fil A of Gym Softwares

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about GymMaster?**

The customer support is unmatched. Starting a gym can be overwhelming and the amount of help and support I received from y'all was incredible. Also the ease of the software. It is very automated

**What do you dislike about GymMaster?**

I can't think of anything. It has been great for my business to switch over.

**What problems is GymMaster solving and how is that benefiting you?**

Catching tailgaters
Ensuring waivers are signed
Tracking metrics
Requiring key fob access

  ### 11. easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about GymMaster?**

it is easy to use and the contact support team are easily contcatable

**What do you dislike about GymMaster?**

There are some small things i would like to add to my membership types. for example. I would like to be able to make a particular membership type not count towards my "current members" . It is mainly for family and friends But also our concession members. Its purely to have a better gauge of how many paying members we actually have. This may be able to be done already?

**What problems is GymMaster solving and how is that benefiting you?**

Less admin

  ### 12. Transformed My Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about GymMaster?**

Gym master has completely transformed and streamlined my business and the staff are very helpful and accomodating.

**What do you dislike about GymMaster?**

It would be awesome to have the ability to write and display group class sessions on a TV etc at the gym.

**What problems is GymMaster solving and how is that benefiting you?**

Cash flow, scheduling, contacts and waivers, bookings, gym access.

  ### 13. user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about GymMaster?**

very user friendly and easy to learn. I like it.

**What do you dislike about GymMaster?**

should be a way to scan credit cards. that would be helpful

**What problems is GymMaster solving and how is that benefiting you?**

I'm new so I am still learning.

  ### 14. The perfect team-member

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about GymMaster?**

After getting to know how the system works (with help from superstar Luke), i've been so happy with how Gym Master helps keep my studio running smoothly.
I can go about my day knowing my bookings have been taken care of with minimal input required of the day-to-day running.

**What do you dislike about GymMaster?**

There are a few integration s and features i'd love but i wouldn't say i dislike anything about Gym master

**What problems is GymMaster solving and how is that benefiting you?**

Automation - needed when it's just one person running every aspect of the business. It allows me to focus on teaching rather than bookings and admin.

  ### 15. Great experience from mid sized Wellness Center

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2023

**What do you like best about GymMaster?**

Functions that automate membership management has cut man hours and increased efficiency.

**What do you dislike about GymMaster?**

Sometimes it takes a couple days for a response from customer service.

**What problems is GymMaster solving and how is that benefiting you?**

We have increased our memberships by about 100 memberships since starting the new system, this was done with the help of the ease of use from GymMaster and the multiple features

  ### 16. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about GymMaster?**

how everything integrates. wish payments were taken easier, we have a lot of payments failing validation through third party users

**What do you dislike about GymMaster?**

Loggin in and out when you have multiple clubs, whish ataff all could switch seamlessly between clubs

**What problems is GymMaster solving and how is that benefiting you?**

..

  ### 17. Helpful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about GymMaster?**

Allows mass communication with members. Tracks useful data. Customer support is quite good.

**What do you dislike about GymMaster?**

Not always as intuitive as I would like. Basic daily functions require fairly extensive knowlege of the system to accomplish.

**What problems is GymMaster solving and how is that benefiting you?**

Tracking of and payment for memberships.

  ### 18. GymMaster

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pankaj Y. | Customer Service Specialist, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2019

**What do you like best about GymMaster?**

This software is easily access to statistical business data. customer service is very excellent. ease of use. it is easily track any client or payment with ease. The POS part of the software has been very easy for our employees to use and making changes in the settings is quick and simple

**What do you dislike about GymMaster?**

In this software option settings are extensive and sometimes difficult to comprehend the full impact of the change. some feature are not easily understand by new user. mobile access or online booking system are not present. 

**Recommendations to others considering GymMaster:**

Excellent app, i recommended it. 

**What problems is GymMaster solving and how is that benefiting you?**

Navigation system is very easy to understand. it is easy to use and very user friendly app. it gives every advise about marketing management.  now this time I am not using this software because it is very costly app. 

  ### 19. Decent software, convenient

**Rating:** 3.5/5.0 stars

**Reviewed by:** Molly C. | Consultant, Primary/Secondary Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about GymMaster?**

This software is very convenient to use.  While there are not a lot of extra features, there are enough to make it simple and convenient for all using members to use.  Users are offered a trial to determine if the software would be useful for the use of one's center.

**What do you dislike about GymMaster?**

I dislike the simplicity and lack of extra features of this tool.  While it is easy to use, it is lacking in many of the features I need to use for my center and my business to produce better results.

**Recommendations to others considering GymMaster:**

GymMaster is a very simple tool to use.  I dislike its simplicity but it is easy to use for the majority of my staff members.  It solves many organizational skills and is helpful to experience the trial.

**What problems is GymMaster solving and how is that benefiting you?**

I am solving organizational problems between scheduling and staff members, to reduce confusion between staff at outer sites.



- [View GymMaster pricing details and edition comparison](https://www.g2.com/products/gymmaster/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A27%3A59+-0500&secure%5Bsession_id%5D=158729ad-524c-4165-984b-f1ec404e5e12&secure%5Btoken%5D=2dd1a1e5eb145710649d6aabdf1f5ae98e23fb1d85f26032573a784bd98bb30b&format=llm_user)

## GymMaster Features
**Billing & Revenue - Gym Management**
- Automated Collections
- Merchandise Sales
- Invoicing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Agentic AI - Gym Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Facility Management - Gym Management**
- Scheduling & Reservations
- Payroll

**Personalization**
- Branding
- Links

**Data & Reporting - Gym Management**
- Data Collection
- Reports & Dashboards

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Membership - Gym Management**
- Contract Creation
- Lead Management
- Online Member Portal
- Performance Tracking
- Marketing Tools

## Top GymMaster Alternatives
  - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (486 reviews)
  - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (388 reviews)
  - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews)

