G2 reviewers report that Mindbody excels in providing a comprehensive suite of features tailored for managing small to medium-sized fitness businesses. Users appreciate its ability to handle class and training bookings seamlessly, along with effective client engagement through automated campaigns.
Users say GymMaster stands out for its user-friendly interface and flexibility, making it easy to customize according to specific needs. Reviewers highlight its mass communication capabilities and the ability to track useful data, which enhances member management.
According to verified reviews, Mindbody faces challenges with its setup process, as some users find it less intuitive compared to GymMaster. While Mindbody offers a robust feature set, the onboarding experience can be a hurdle for new users.
Reviewers mention that GymMaster's customer support is quite good, providing timely assistance and guidance. This aspect is particularly valued by users who appreciate having reliable support when navigating the software's functionalities.
G2 reviewers highlight that Mindbody's overall satisfaction ratings are higher, indicating a broader acceptance among users despite its higher entry-level price. Many users feel that the investment is justified by the extensive features available for business management.
Users report that while GymMaster has a higher ease of use rating, Mindbody's automations and integrations, such as exposure to ClassPass, offer unique advantages that can significantly enhance marketing efforts and client retention strategies.
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
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