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Paysafe

By Paysafe Group

4.0 out of 5 stars

How would you rate your experience with Paysafe?

Paysafe Reviews & Product Details

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Paysafe Reviews (14)

Reviews

Paysafe Reviews (14)

4.0
14 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of Paysafe, highlighting its straightforward setup and convenience for processing payments. Many appreciate its safety features, which enhance confidence in transactions. However, some users note that hidden fees can be a concern, impacting overall satisfaction.

Pros & Cons

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Tom V.
TV
VP Commercial
Mid-Market (51-1000 emp.)
"Paysafe: Expert Support, Broad Reach, but Needs Payment Simplification"
What do you like best about Paysafe?

I appreciate Paysafe's solid technology and really good global reach, as well as their helpful and easy-to-work-with team. Their expertise in the gambling space is impressive, especially since gambling customers need a unique skill set and the ability to handle incredibly high payment volumes. Paysafe excels in these areas. The setup was fairly easy, thanks to their team's support and pretty clear documentation. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

They have quite a complex mix of payment methods, consolidation of these could be helpful. Skrill, Neteller, and Paysafe card being consolidated would make life a lot easier. Also contracting can be slow. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to share a review, we appreciate your feedback.

Nikiforos P.
NP
Business Development Specialist
Mid-Market (51-1000 emp.)
"Strong Security That Builds Trust"
What do you like best about Paysafe?

The security aspect of it . It creates a sense of trust that is really important Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

I do not have something specific to mention here Review collected by and hosted on G2.com.

Queen W.
QW
"Effortlessly Easy and Reliable"
What do you like best about Paysafe?

I find Paysafe easy to use and always available, which makes my business operations smoother. Everything I input works great and the timing is spot on. The time it takes to complete tasks is much better than what I had before. The initial setup was easier than any other setup I've experienced. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

like it Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for your valuable feedback! We appreciate you taking the time to share your experience.

ES
"Effortless Credit Card Processing with Paysafe"
What do you like best about Paysafe?

I am very happy with Paysafe. It has made my credit card processing much easier and reliable. I like the ease of using it, as it's very straightforward and reliable for my needs. I also find it safe to use, which gives me confidence in my credit card processing. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Not a whole lot, really. Maybe make it a little easier to navigate the site. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to leave a review, we appreciate your feedback on your positive experience with Paysafe.

Harvey L.
HL
Co-Founder
"Great Industry Focus, But Fees Too High"
What do you like best about Paysafe?

I liked the specific focus on travel and travel technology with Paysafe. They would process our payments when other PSPs wouldn't, and their executives also understood the industry. The initial setup was also great. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Their processing fees were very high. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to review and for sharing your experience!

TS
"Payments with QR Code Convenience"
What do you like best about Paysafe?

I find the QR codes really convenient as they allow payment via cell phone. The initial setup of Paysafe was easy. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

I don't like that it takes too many days to view payment amounts within a batch. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for your feedback Thomas, we appreciate you taking the time to share your experience.

jaylyn tyler b.
JB
"Hassle-Free and Secure for Business"
What do you like best about Paysafe?

I like that Paysafe is hassle-free and very helpful with my day-to-day sales. It helps me stay compliant, ensuring safety for both me and my customers. The initial setup wasn't hard at all. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Nothing Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to share your positive feedback! We're happy to hear about your experience and appreciate your support.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"Hidden Fees and Unclear Charges Undermine an Otherwise Easy POS"
What do you like best about Paysafe?

It seems to be helpful for my business, offering ease of use and a minimal point of sale setup. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

When I signed up, I encountered a lot of hidden information, as well as unclear or undisclosed methods of charging my new business that I was not made aware of. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Feature-Rich Platform with Clear Documentation"
What do you like best about Paysafe?

Paysafe has a lot of product features which is useful for a business and has a clear documentation. Ease of Use is another thing. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Nothing to dislike as such. it was a good. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for your review! It's great to hear about your experience and we appreciate your support.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Decent platform, but not great support"
What do you like best about Paysafe?

Lots of functionality and somewhat easy to integrate with to bring payment processed to our customers in Canada and Europe. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

It always took forever to get a response back from their support and sales teams. It seems like they have been going through some big growing pains. Review collected by and hosted on G2.com.

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Paysafe