Top 10 Giva Alternatives & Competitors

Top 10 Alternatives to Giva Recently Reviewed By G2 Community

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Jira Service Management
By Atlassian
4.3/5
(961)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to Giva, Jira Service Management is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk
Incident Management

Zoho Desk
By Zoho
4.4/5
(7,312)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Giva, Zoho Desk is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk

Salesforce Service Cloud
By Salesforce
4.4/5
(7,192)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Giva, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk
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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,763)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Giva, Fin by Intercom is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk

Freshdesk
By Freshworks
4.4/5
(3,679)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Giva, Freshdesk is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk

NinjaOne
By NinjaOne
4.7/5
(3,669)
Product Description
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
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Reviewers say compared to Giva, NinjaOne is:
Slower to reach roi
More expensive
Categories in common with Giva:
Incident Management

Connecteam
By Connecteam
4.6/5
(3,496)
Product Description
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
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Reviewers say compared to Giva, Connecteam is:
More expensive
Slower to reach roi
Categories in common with Giva:
Help Desk

HubSpot Service Hub
By HubSpot
4.4/5
(2,887)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Giva, HubSpot Service Hub is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk

Front
By Front App
4.7/5
(2,412)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Giva, Front is:
Slower to reach roi
More expensive
Categories in common with Giva:
Help Desk

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