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Formstack Forms Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Formstack Forms Integrations

(4)
Verified by Formstack Forms

Formstack Forms Media

Formstack Forms Demo - Build Easily
Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.
Formstack Forms Demo - Simple Workflows
Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.
Formstack Forms Demo - Actionable Analytics
Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.
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Formstack Forms Reviews (468)

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Reviews

Formstack Forms Reviews (468)

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4.3
468 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Formstack Forms, highlighting its drag-and-drop functionality that allows for quick form creation without coding skills. Many appreciate the robust integration capabilities and the ability to customize forms to fit their branding needs. However, some users note that advanced features often require higher-tier plans, which can be a limitation.

Pros & Cons

Generated from real user reviews
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Brittany T.
BT
Operations Project Specialist
Mid-Market (51-1000 emp.)
"Capture data through digital forms"
What do you like best about Formstack Forms?

The ability to create forms and gather data from them. You can do a lot of customization to your needs which has been very helpful. I also like the integrations they have. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Some bugs on forms, it takes awhile to get them fixed. Review collected by and hosted on G2.com.

Karla R.
KR
Sr Account Coordinator
Small-Business (50 or fewer emp.)
"Formstack makes my life as an account manager so much easier."
What do you like best about Formstack Forms?

I like how customized our forms can be. Each form has a very specific purpose and we are also able to integrate the form into our task management tool which is so convinent. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

There really isn't anything that I dislike about FormStack. Every once in a while the forms crash or the system goes down but that is pretty rare these last couple years. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

Hi Karla,

We're glad to hear that Formstack is helping your organization reduce manual processes. Thank you for taking time to share your experience with us.

David C.
DC
Entertainment Talent Manager
Mid-Market (51-1000 emp.)
"Formstack Forms are incredibly reliable"
What do you like best about Formstack Forms?

Being used to Formstack Forms competitors, like SurveyMonkey, I was not sure how I would feel about utilizing Formstack. However, I have realized that after nearly four years of using Formstack Forms, I can't recall of any technical issue at all with the product. Formstack Forms are reliable, seamless with E-mail integration, and very easy to use when building out template forms. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Given what Formstack Forms are used for, I can't really think of anything specific as Formstack Forms are intuitive, straight to the point, and simplistic in design, which is great. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

David,

Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track!

Have a great day.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Flexible system to create complex forms"
What do you like best about Formstack Forms?

I have been using Formstack Forms for several years now and I am highly impressed with the platform. The interface is user-friendly and intuitive, making it easy to create and manage forms. The ability to customize the design and branding of my forms has been a huge plus for my business. The variety of form templates available has also saved me a lot of time and effort. Additionally, the data collection and analysis features have helped me to better understand my clients' needs and improve my services. Overall, Formstack Forms has been a valuable tool for my business and I highly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The pricing plan can be pretty expensive. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey there, thanks for your review!

Education moves quickly, I'm sure your team appreciates the streamlined processes you've created with Formstack Forms!

Thank you,

Julia W.
JW
Marketing Ads Specialist
Mid-Market (51-1000 emp.)
"Always reliable and fairly easy to use."
What do you like best about Formstack Forms?

For me and the work that I do, the fact that formstack can so easily integrate into a variety of things is really helpful. I have utilized it several times for imbedding on a website and the process has always been easy and getting that information is fairly seemless. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

There isn't really anything I have to say negatively about formstack. I am not very involved in the integration of the program so maybe if I had more backend involvement, I would have frustrations, but everything I've needed to do has worked well. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey Julia, thanks for taking the time to leave this review - we truly appreciate it!

Collecting customer data is a big win, but integrating that data with your other software tools is huge! I can't wait to see what you build next.

Thank you!

Chelsea Z.
CZ
Recruiter
Mid-Market (51-1000 emp.)
"Easy and Simple Forms"
What do you like best about Formstack Forms?

Formstack allows you to customize forms easily. I love that you can use your company's branding to design the form and then also gives you a great data dashboard to understand how well it did. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I haven't came across any dislikes yet on the platform. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey Chelsea,

I appreciate the positive review!

I'm glad you've been able to keep the form on brand with our customization options. Keep on building great solutions!

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Versatile Platform!"
What do you like best about Formstack Forms?

We use FormStack for internal workflows and external surveys/forms to gather information. It's great since it keeps an ongoing repository of records so we don't have to keep a manual record as well. The email notifications can be set up and customized which we love. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The lack of customization for branding - we wish we could use our brand font and colours/branding in more places. Other than that, it's easy enough to use. Also, having to save and go back everytime you make a change in a form is a bit annoying if you forget to save. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

Hello,

Thank you for taking the time to leave us some feedback. We're glad to hear that you are reducing manual processes by using Formstack Forms. We want to make sure you're getting the most out of your product, so I have provided a resource below that covers customizations within the forms product as well as a link for customer form themes and CSS: https://help.formstack.com/s/article/Custom-Form-Themes-and-CSS. Hope this helps.

Have a great day!

See how Formstack Forms improved
Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Formstack is a robust form building tool with logic functions and workflows that come very handy"
What do you like best about Formstack Forms?

Formstack enables us to have a single form, copy forms and modify them and to have workflows with notification emails between departments that simplify and streamlines multi-step processes. The support staff are helpful when you need assistance. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

It is so useful, that in the rare event that the software experiences any issues, it is very troubling to an organization. However, they try to be on top of things as best as they can. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hello and thank you for taking the time to leave a review!

Workflows can revolutionize processes in an org - we're so glad you're taking advantage of this tool! We're constantly working to improve our product stability. If you run into any problems in the future, don't hesitate to reach out.

Thank you!

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Great platform to receive applications and forms!"
What do you like best about Formstack Forms?

I love how easy it is to navigate and set up forms. I didn't have a hard time setting up our applications and forms, they walk you through it and I love the options and tools given. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish they had a better way to access my forms and applications on my phone. I tried their app but wasn't as easy to access the applications, I couldn't see photos that were uploaded as well. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey, thanks for leaving us a great review!

I'm glad you we're able to get your application workflow up and running in not-time. FYI we're hosting a webinar all about automating application processes next week - shoot us an email if you're interested formstack@formstack.com

I appreciate your feedback on the mobile functionality with Formstack. I'll make sure I send this to our product team.

Thank you!

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Formstack is all around great product"
What do you like best about Formstack Forms?

Easy to build forms and manage them, modify them and connect everyone together within the work project. Easy to use, easy to scale and apply templates, as well as keep things secure. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I disliked that on some elements there are repetitive aspects that can be easily recalled and used in another example. In some of the dropdown selections, you need to recreate them in repetitive fields instead of having the ability to copy. But I have heard that they might be working on this. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hello! Thanks for leaving such a thoughtful review here!

We're so glad you are saving paper, time, and headaches with Formstack Forms! I'm sure everyone on your team truly appreciates this improved process!

In regards to reusing fields, have you tried our Smart List functionality? This feature sounds like exactly what you're looking for! Check it out - https://help.formstack.com/s/article/Smart-Lists

See how Formstack Forms improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

8%

Perceived Cost

$$$$$

How much does Formstack Forms cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

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Formstack Forms Features
Survey Builder
Question Types
Templates
Branching/Skip Logic
Branding
Data Exporting
Custom Fields
Conditional Logic
Multi-page Forms
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Formstack Forms