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Formstack Forms Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Formstack Forms Media

Formstack Forms Demo - Build Easily
Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.
Formstack Forms Demo - Simple Workflows
Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.
Formstack Forms Demo - Actionable Analytics
Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.
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Formstack Forms Reviews (458)

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Formstack Forms Reviews (457)

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4.3
458 reviews

Pros & Cons

Generated from real user reviews
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Christian S.
CS
Higher Education Consultant | College Planner | Technology & Development Coordinator
Small-Business (50 or fewer emp.)
"Formstack has made our lives at JCT4Education easier and more automated."
What do you like best about Formstack Forms?

I like how easy it is to build forms with Formstack. Also, payment integration and automation has been monumental in the development of our company, students, programs and tour services we provide. It is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Sometimes errors are generated with integrations, but I see that it has been consistently improving and happening less and less every year. I dislike that you have to pay extra for partial submissions and the whole conversion kit package. Other than that, everything works well. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey Christian, we appreciate you taking time out of your day to leave a review!

Every automated process is a win in our book - especially one's that involve digital payments! We're so glad you're seeing our hard work going into continuing to keep our platform stable and secure for our customers.

I'll make sure to pass along your pricing feedback regarding partial submissions and the Conversion Kit to our team.

Thank you!

Brandon W.
BW
Assistant Principal
Small-Business (50 or fewer emp.)
"Formstack is extremely user friendly and has proven to be a useful tool for my organization."
What do you like best about Formstack Forms?

Formstack is designed to be user-friendly, making creating forms easy to accomplish and maintaining records less time-consuming than other software programs. It also has an easy way to export the data to be used to make decisions that affect the organization. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Some of the data collected from the forms when pulling reports is unnecessary for the information I am drawing, such as the timestamp. Also, when exporting data, sometimes the data is organized in a way that creates more work in the long run. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

Hi Brandon,

Thanks for leaving us a review. We value all customer feedback and we're happy to hear that you're having a great experience with Formstack. Below i've shared a resource on how you can use the "table settings" option on the submissions page to choose what data is displayed when pulling reports. Hope this helps!

Have a great day!

See how Formstack Forms improved
Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Formstack eases and automates our application process"
What do you like best about Formstack Forms?

I love the intuitive nature of formstack and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Sometimes integrations are a little difficult Review collected by and hosted on G2.com.

Andrew S.
AS
Mid-Market (51-1000 emp.)
"Super useful for employees and customers for my businesses"
What do you like best about Formstack Forms?

How you can create questions based on previous responses Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish it was a little more aesthetically pleasing Review collected by and hosted on G2.com.

SR
Artist Programs Manager
Small-Business (50 or fewer emp.)
"Formstack is great for creatives getting technical!"
What do you like best about Formstack Forms?

I love the integration. There are so many applications, including google docs, dropbox, and even web, that integrate pretty seamlessly with our program needs. Truly an all-around service. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I often dislike the look of their templates, especially since our organization is very design-focused. The web integration could also use some work– currently it functions as a window within a window if we're directing users to another site when the form's finished (perhaps for a second step). Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Thanks for your review, Sydney.

We're happy to see you use this tool in so many ways for your non-profit org.

I'll make sure our product team get's your feedback on our templates and the web integration. Just incase you aren't aware of every option, I'll added a resource here for all the different ways you can share/embed/link to a Formstack Form.

Happy Building!

See how Formstack Forms improved
Verified User in Security and Investigations
US
Small-Business (50 or fewer emp.)
"Great, easy way to get forms completed"
What do you like best about Formstack Forms?

Easily accessable, easy navigation. Automates a lot of form completion by clients and employees. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

There is nothing I dislike about Formstack although it would be nice if you could add pictures directly to the forms instead of having to add a description block. Review collected by and hosted on G2.com.

KW
Program Coordinator
Small-Business (50 or fewer emp.)
"Formstack for Oganizations"
What do you like best about Formstack Forms?

The upsides of using Formstack is that there are a lot of templates created ready to use, you can easily create your own form and save for a future use, as well as it's a great site to organize information and resources. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I dislike that it doesn't easily talk with other software systems we use, so there is a risk of error on our end. However, this one dislike is less problematic when compared to the wins Formstack provides us. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hello Katie! Thanks for taking the time to review your experience with Formstack Forms.

Registration is a huge task, and it's a huge win to digitize/automate this process - awesome! We're constantly making new templates for our users to get their project completed even faster.

Formstack Forms has a wide range of integration options you can view here - https://www.formstack.com/integrations . If the program you're looking for isn't on the list, you can most likely integrate with our open API. Please contact our team if you need support!

See how Formstack Forms improved
Itai N.
IN
product manager
Mid-Market (51-1000 emp.)
"Powerful flexible tool, but UX is a bit rough"
What do you like best about Formstack Forms?

Formstack is a great way to have surveys and landing pages up and running within minutes. It has a strong logic mechanism and a lot of question types and a lot of customization options. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The user experience and interface are a bit cluncky and it feels a bit outdated compared to it's competitors out there in the market. It may require a large overhaul to keep up with the times. Review collected by and hosted on G2.com.

Response from Natasha M. of Formstack Forms

Hi Itai,

We're grateful for you sharing your experience with creating a sign up page with Formstack that connects to your own database using our Zapier integration. We also want to express our thanks for mentioning the user experience - we will pass your feedback along to our product team.

Have a great day.

Sarah A.
SA
Founder and CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Formstack a complete solution for business automation."
What do you like best about Formstack Forms?

Formstack not only offers just making forms, but also automating documents, workflows and much more. I'm using this tool for my clients and so far it's doing really great. These guys are adding new features and integrations and making it a great platform to use. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I think the form builder interface can be a bit more intuitive, right now it's a bit outdated in terms of UI UX. Also, pricing wise Formstack is a bit expensive, they need to work on their pricing compared to their competitors. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hi, Sarah! Thanks for taking the time to leave a review and helpful feedback.

It sounds like you've really unlocked a lot of potential here - using the Formstack Platform including Forms, Docs, and Sign. You rock!

We appreciate your pricing/UX feedback as well. I'll make sure to pass this info to my team to help us make improvements to the product in the future!

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Versatile, scalable form solution - with some caveats"
What do you like best about Formstack Forms?

Formstack is very versatile and scaleable - it can handle simple event registrations with just a few attendees, or it can be scaled up to allow for hundreds of responses. It can be integrated with a large selection of other services, including payment processors for paid merchandise, events, etc.

Its logic system is also fairly robust, and there have been several quality of life features added over time, such as Smartlists, template editing, etc. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I wish there were more options for dynamic form fields. For example, I would like to show or hide questions based on date, number of responses to a certain question, etc. You can account for these things if you plan ahead, and Formstack does provide a few workarounds for different things, but none of these solutions are very elegant. Formstack also can have a steep learning curve - building standard forms is simple enough, but there's a whole wealth of additional integrations that can be leveraged to great effect, and these take time and trial and error to learn.

There are also occasionally odd bugs related to form logic, specifically when forms are used on iOS devices. Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

Hey there, thanks for taking the time to leave us a review and share a few pieces of feedback!

It sounds like a few of the issues you listed, could be solved with Conditional Logic, this comes with all of our Forms plans. However, if something isn't working correctly, please don't hesitate to reach out to our support team.

Thank you!

See how Formstack Forms improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

8%

Perceived Cost

$$$$$

How much does Formstack Forms cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

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Formstack Forms Features
Survey Builder
Question Types
Templates
Branching/Skip Logic
Branding
Data Exporting
Custom Fields
Conditional Logic
Multi-page Forms
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Formstack Forms