Formstack Forms Reviews & Product Details

I have a lot of confidence in its robust security. I also appreciate that the forms follow a clear, logical multi-stage process, which is a real benefit for internal organization and keeping everything structured. Review collected by and hosted on G2.com.

The platform’s design feels a bit outdated, and it could really use a visual refresh to better match how powerful and capable it is from a functional standpoint. Review collected by and hosted on G2.com.

What truly sets it apart is its robust security, which lets you operate with complete peace of mind, along with its automation capabilities that significantly reduce the manual workload. Review collected by and hosted on G2.com.

One weakness is the support team’s response time, since email inquiries often take several days to be resolved. Review collected by and hosted on G2.com.

I’m impressed by its data security and compliance-oriented architecture. The easy integration with existing ecosystems also makes it a key tool for my needs. Review collected by and hosted on G2.com.

Its main weakness is how difficult it is to achieve a modern design without resorting to custom code. Review collected by and hosted on G2.com.

its really easy to use and learn. I could log in and the drag and drop features make it so i dont have to be technical to build a form Review collected by and hosted on G2.com.

There isnt much i dont like about it. I use it to create a score for potential customers and it does exactl;y what i need. Review collected by and hosted on G2.com.

I use Formstack Forms at least weekly, and often multiple times per week. I love that we can add as much logic as needed to each form. My company has some really long, complex forms, and it's great that I can hide sections and fields as needed to prevent team members from having to put "N/A" as a response hundreds of times. The email automation is a big plus - it is easy to update settings to include the submitters manager/director on the submissions. This prevents the admin support team from having to manually forward responses to the appropriate manager. Form permissions are also great. It is nice that we have the flexibility to choose which folders our admins have access to. This allows admins throughout the company to edit their forms as needed which still protecting sensitive information provided on responses to HR, security, and accounting forms. Review collected by and hosted on G2.com.

When building forms in Formstack, I wish that the build panel was bigger. Sometimes it can be hard to see what items exist when the build panel is so small. When building a form, I think it would be more valuable to see more of the build panel (like logic, field name, drop-down options, etc.) than more of the form preview which currently takes up most of the screen. I wish that there were more safeguards in place for errors that may occur when a field is deleted from a form. For example, we have an HR form that sends submission info via email if a certain item from a drop-down box is selected. The item was renamed last year, and the item name was not automatically updated in email settings. This resulted in several submissions being missed as no notification was sent. Review collected by and hosted on G2.com.

Integration options. One drive, drop box, zapier, web plugins, all of this is what we use on daily basis with Formstack, very easy to implement changes without stopping services. Support is great. Not the we needed a lot but at one instance we had it was very smooth interaction and good experience. We use formstack across business every day if not to create form there is always someone submitting something. Very easy to navigate even for a beginner. We integrate a lot of forms our internal websites. Review collected by and hosted on G2.com.

Can't really think of any. Will get back to you if I ever find something I dislike. Review collected by and hosted on G2.com.

I like how simple it is to review multiple forms and data from them on the portal. I really enjoy how easy it is to see simple analytics based on how the form was either submitted or left blank.

I really enjoy the analytics as it is a great way to report to our clients how much interaction the website is getting. Review collected by and hosted on G2.com.

Late last year an update was pushed out that made the embedding of forms unstable.

Overnight it seemed that dozens of our forms embedded on websites broke when viewed on mobile or smaller screens. It looks like the form has a forced width on every viewing size. Before I enjoyed how dynamic the forms performed, now we must use a workaround to make it work.

Lastly, when we tried to add UTM parameters into a hidden field it was erased once someone filled out a form. I am pretty disappointed with how we can no longer use this feature. Review collected by and hosted on G2.com.

I love that Formstack Forms has been a steady process for us collecting information from varying teams. We use it departmentally, from PTO requests to equipment orders and it’s held up even with the busiest of times. I particularly like how the approval routing is automatic and will send forms to the right person without us having to hand them off manually. We’ve made our admin process much more dependable that’s. Review collected by and hosted on G2.com.

What I dislike about Formstack Forms is that sometimes it takes Forms a long time to update when we need to edit the bulk of them. If we have ten forms and we need to perform the same change on all of them, the process becomes tiring and tedious. It has slowed us down while we’re auditing during an audit or though a company wide update, and we haven’t been able to keep up consistency with all our processes. Review collected by and hosted on G2.com.

It’s good for basic document generation and online forms. Review collected by and hosted on G2.com.

The support has been horrible and not helpful at all. Sales overpromised on the product’s capabilities and features, and it hasn’t lived up to what was presented. Overall, I’m very disappointed with both the product and the service. Review collected by and hosted on G2.com.

Formstack forms has empowered our business to be able to consolidate a lot of our paper forms and legacy processes to a streamlined, efficient platform that we use every day. Review collected by and hosted on G2.com.

There are times when working with logic can get confusing - specifically, when you are working with forms, documents, data routing, workflows, etc. You can have layered logic on top of layered logic that can make it a nightmare for someone who wasn't involved with a form's creation to troubleshoot. Review collected by and hosted on G2.com.