Formstack Forms Reviews & Product Details

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Product Website

Seller

Formstack, LLC

Languages Supported

English

Product Description

Formstack allows you to get more responses with smarter online forms.

Overview by

Natasha M.

Discussions

Formstack Forms Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Formstack Forms Integrations

(16)

Verified by Formstack Forms

Formstack Forms Media

Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.

Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.

Formstack Forms Demo - Actionable Analytics

Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.

Formstack Forms Reviews (458)

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Verified User in Fund-Raising

Mid-Market (51-1000 emp.)

10/24/2023

"My experience with Formstack has been very positive."

4.5/5

What do you like best about Formstack Forms?

I like that they are quick and easy to set up and to update. The integrations have been especially valuable to us, especially the Google Sheets connector and the Stripe sales transaction connection. We use a lot of software tools, and Formstack requires the fewest support requests. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Design capabilities are limited. It would be nice to have more control of form and field styling. Review collected by and hosted on G2.com.

Verified User in Events Services

Mid-Market (51-1000 emp.)

10/24/2023

"Easy to develop"

5/5

What do you like best about Formstack Forms?

It is easy to create new forms and create themes and formats to save and use in the future. I like that so many fields are offered as choices and that putting in calculations is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

It is very easy for logic to "fall off" a field if you review it or need to check something. Review collected by and hosted on G2.com.

Amanda P.

Mid-Market (51-1000 emp.)

10/24/2023

"Great concepts once you understand how to manage"

4/5

What do you like best about Formstack Forms?

I like that we can accept payment while gathering information. It is nice to be able to organize everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

It can be a little bit user unfriendly. It takes a decent amount of time invested to get a handle on how it works. Review collected by and hosted on G2.com.

Shannon S.

National Account Manager

Mid-Market (51-1000 emp.)

10/24/2023

"Forms have great functionality when paired with Zapier"

4.5/5

What do you like best about Formstack Forms?

Form have great functionality when paired with Zapier to connect all our other applications ! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I dislike their support. They do not hve immediate support and you usually have to wait 24 hours and go back a forth via email for days. Review collected by and hosted on G2.com.

Ryan B.

Local Sales Manager/Digital Sales Manager

Small-Business (50 or fewer emp.)

10/24/2023

"Good but not great"

3/5

What do you like best about Formstack Forms?

User friendly when it comes to building out forms Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

They are too fast to increase the price without any real improvements to the system. The support is horrible because it's done with a ticket that takes too long to get a response Review collected by and hosted on G2.com.

David B.

Mid-Market (51-1000 emp.)

5/30/2023

"Probably works for simple usage, but didn't do what I needed"

0.5/5

What do you like best about Formstack Forms?

Can build forms and connect with many platforms. Forms are pretty much industry standard; there are a ton of competitors that do the same work. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I didn't enjoy working with their support team after the fact. I Created an account and tried to a build with connections to Adobe Sign and FirstData payment process that should have been possible, but wasn't with upgrading and signing up for much more expensive tools. (4 - 5 times more per year). Review collected by and hosted on G2.com.

Christian J.

Marketing and Public Relations

Small-Business (50 or fewer emp.)

1/17/2023

"Formstack, a must have!"

5/5

What do you like best about Formstack Forms?

I love the logic editor. Formstack is the only place ive found with the extensive amount of tools to allow you to customize a list however you want! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I dont like the way sections are organized. When you create a complicated form, it becomes difficult to navigate (on the back end) Review collected by and hosted on G2.com.

Response from Scott Crabb of Formstack Forms

edit

Hey Christian, we appreciate your review and feedback here!

Thanks for the shoutout for our conditional logic - this truly can take a process to the next level. I'll make sure to pass along your feedback regarding section management to our design/product team.

Thanks again and keep building!

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

10/24/2023

"Good but can improve with the signing feature"

3.5/5

What do you like best about Formstack Forms?

The forms are easy to create in the form area. The complicated items are when creating workflows, document merging, routing, and then signing. Also careful with pricing and merges. They charge you for every merge and this can get pricey. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Too many places where one item could be changed and then downstream changes. Wish they would be clear where a change needs to made.

Formstack sign is NOT Part11 compliant we feel as it does not authenticate on signatures at the moment with a username/password. Review collected by and hosted on G2.com.