Formstack Forms Reviews & Product Details

The submission feature helps for tracking data. Review collected by and hosted on G2.com.

The least helpful feature is the approvers all need to approve before an email can be sent out to the users. It would be helpful if we can indicate who is eligible to approve and allow the email to be sent with their approval. Review collected by and hosted on G2.com.

Integration with SF - Is very simple to use the field and map them out correctly and even when you have a problem support is very rapid at providing you with help. They have a variety of integration systems available. It's a must use Review collected by and hosted on G2.com.

If your forms become super large alongside with SF integration fields accessing the settings can become quite laggy Review collected by and hosted on G2.com.

It has a variety of options for you to add into the build, meaning forms can be customised in a number of ways. Review collected by and hosted on G2.com.

It can be difficult to navigate and understand if you're a new user, it's not the most intuitive. Review collected by and hosted on G2.com.

I like that they are quick and easy to set up and to update. The integrations have been especially valuable to us, especially the Google Sheets connector and the Stripe sales transaction connection. We use a lot of software tools, and Formstack requires the fewest support requests. Review collected by and hosted on G2.com.

Design capabilities are limited. It would be nice to have more control of form and field styling. Review collected by and hosted on G2.com.

It is easy to create new forms and create themes and formats to save and use in the future. I like that so many fields are offered as choices and that putting in calculations is straightforward. Review collected by and hosted on G2.com.

It is very easy for logic to "fall off" a field if you review it or need to check something. Review collected by and hosted on G2.com.

I like that we can accept payment while gathering information. It is nice to be able to organize everything in one place. Review collected by and hosted on G2.com.

It can be a little bit user unfriendly. It takes a decent amount of time invested to get a handle on how it works. Review collected by and hosted on G2.com.

Form have great functionality when paired with Zapier to connect all our other applications! Review collected by and hosted on G2.com.

I dislike their support. They do not have immediate support and you usually have to wait 24 hours and go back and forth via email for days. Review collected by and hosted on G2.com.

User friendly when it comes to building out forms Review collected by and hosted on G2.com.

They are too fast to increase the price without any real improvements to the system. The support is horrible because it's done with a ticket that takes too long to get a response Review collected by and hosted on G2.com.

Can build forms and connect with many platforms. Forms are pretty much industry standard; there are a ton of competitors that do the same work. Review collected by and hosted on G2.com.

I didn't enjoy working with their support team after the fact. I Created an account and tried to a build with connections to Adobe Sign and FirstData payment process that should have been possible, but wasn't with upgrading and signing up for much more expensive tools. (4 - 5 times more per year). Review collected by and hosted on G2.com.

I love the logic editor. Formstack is the only place I've found with the extensive amount of tools to allow you to customize a list however you want! Review collected by and hosted on G2.com.

I don't like the way sections are organized. When you create a complicated form, it becomes difficult to navigate (on the back end) Review collected by and hosted on G2.com.