DocVerify Reviews & Product Details

DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years.

Seller

Black Knight

Discussions

DocVerify Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katharine Ridenhour

Pricing

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 291 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

DocVerify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DocVerify, and what problem is it built to solve?

DocVerify is used to send documents for electronic signatures and to support electronic and remote notarization. Users value it for handling signing and notarization when parties are in different locations, without relying on paper-based exchanges.

What languages does DocVerify support?

DocVerify supports 1 language: English.

What company sizes and industries is DocVerify the best fit for?

DocVerify is most often used by small businesses, with legal services and real estate standing out among the industries represented. Mid-market and enterprise users also appear among the positive experiences.

Company size: Small businesses with 50 or fewer employees are the most prominent segment.
Industries: Legal services and real estate are the clearest areas of use, with financial services also represented.
Other company sizes: Mid-market and enterprise organizations also use DocVerify.

How long does it take to implement DocVerify across a team?

Reported setup times range from less than a day to several months, with the quickest timelines appearing most often. The longer implementation periods are less common.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Common
1–3 months	Less common
3–6 months	Occasional

What customer support options does DocVerify provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and chat, with a knowledge base and FAQs for self-service. The support experience is uneven: users describe prompt, helpful responses and useful setup guidance, while others report delayed or unhelpful replies and want easier access to a live person.

What features or capabilities could make DocVerify even more useful?

DocVerify could be more useful with improvements that make signing and remote notarization smoother, especially when something goes wrong. The main opportunities are:

More accessible human support: Make it easier to reach a knowledgeable person for time-sensitive troubleshooting.
More reliable signing and identity checks: Reduce crashes, interruptions, and verification problems that can force users to restart a transaction.
Clearer, more flexible pricing: Simplify how subscription fees and transaction credits work, including how credits are used.
A more intuitive interface: Improve navigation and make document preparation and signer steps easier to follow.

Is DocVerify considered safe and secure for handling data?

DocVerify is used for signing and notarizing documents with identity checks and records of signing activity, which users value as safeguards for document integrity and traceability. Experiences with identity verification are not uniformly smooth, however, and verification difficulties can interrupt a transaction; teams should consider that operational risk alongside the security benefits they need.

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Spardha M.

Associate

Small-Business (50 or fewer emp.)

4/12/2022

"Doc verify - A simple yet a consistent platform"

4/5

What do you like best about DocVerify?

I like most about doc verify is its simple interface yet it does its job perfectly in terms of e signature and document transfer. A lot of apps I have tried in past yet all had some or the other gaps which are kind of resolved with this platform. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Sometimes it hangs a little and takes me back to the home screen and then it has to restart again which kind of sometimes loses work and takes time again. If the company could work on this in terms of making it more powerful so that it doesn't hang that often, it would be a good job. Review collected by and hosted on G2.com.

Danielle C.

Founder

Small-Business (50 or fewer emp.)

1/21/2022

"STAY AWAY! NOT RECOMMENDED. SHHHAAADY BILLING"

0/5

What do you like best about DocVerify?

NOTHING! I never had a use for their system. I was okay with that the 1st time around. See my dislike comments. This Company is as shady as they come. STAY AWAY! NOT RECOMMENDED! Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

They do automatic renewal with no notification that they will be doing this and storing payment information. Also, there is no reminder that your subscription will be renewed shortly. DocVerify tried to charge a card that had become compromised, so the payment didn’t go through as I had shredded the card. Although there was NEVER A REMINDER that renewal was upcoming, they certainly had NO trouble getting a notification that the payment didn’t clear as I had several things coming up for renewal around the same time. I quickly added the new card information and hit send. I then realized (under 5 minutes) that I had never used the service and had no intention of paying for another year for a service I would not use. I immediately requested a refund. They refused a refund—what a sleazy way to do business. I suggest reading other similar reviews about them. Deceptive billing is a common occurrence, with many complaints regarding refunds and poor customer service. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

STAY AWAY! NOT RECOMMENDED. SHHHAAADY BILLING

I RECOMMEND NOTHING! Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

There are no problems you can solve with DocVerify as the biggest problem is with the company itself. There is no financial benefit when you don't use the system and are out the money due to deceptive billing practices. Review collected by and hosted on G2.com.

Response from Katharine Ridenhour of DocVerify

We're sorry to hear that you were less than satisfied with DocVerify. We’ve received your recent review and would like to apologize for not meeting your expectations.

We pride ourselves on the high-quality standards we maintain and products we offer. However, in this case, we understand there is always room for improvement.

Can you send us an email at support@docverify.com with your contact information so we can discuss what happened and how we might make things right?

Mayank G.

Associate

Small-Business (50 or fewer emp.)

4/11/2022

"Docverify- A game changer in document security"

4.5/5

What do you like best about DocVerify?

A very simple and powerful interface to e sign and send documents from anywhere and any device. I use mostly on my mobile phone and it works like a charm. Installed many apps for e sign and documents sharing but always lacked in a great user experience and the search ended here Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Sometimes it lacks a notification when document is sent and someone would have to refresh again to check which obviously waste a bit of time of the user which can be improved Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

A simple and powerful to sort out all e signature issues Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Saving in time and security of documents is what brings to the table by Docverify. A great benefit I have realized is security and acceptance of it everywhere. Review collected by and hosted on G2.com.

Heather M.

Small-Business (50 or fewer emp.)

Originally submitted 9/2/2020

"Great way to assist amid COVID"

5/5

What do you like best about DocVerify?

The convenience for those that need documents notarized when they feel unsafe to leave their homes. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Nothing to dislike thus far as I have just registered. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

If you are looking for everything it takes to start e-notary, look no further this is everything you will need and some! Am so glad that I took the time to really research before jumping into another platform. Do your research and you will be just as relieved as I am. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

The convenience it provides while trying to remain safe amid covid. Review collected by and hosted on G2.com.

Caitlyn M.

Property Management

Small-Business (50 or fewer emp.)

1/31/2022

"Horrible Support"

0/5

What do you like best about DocVerify?

Nothing, it is useless if support can't help fix the timeout errors. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I submitted a support request for the timeout issue that we've been having. Every time I responded I got a different person to respond back, which was less than helpful. Then I had my ticket "sent to the developing team" and then they closed out the support ticket and I've gotten no help since. Complete waste of time and money. I brought this to their attention, and submitted another ticket and that was promptly closed as well. Review collected by and hosted on G2.com.

Response from Katharine Ridenhour of DocVerify

We would like to apologize for your recent experience with DocVerify. We're sorry to hear you were less than satisfied based on your recent review.

We pride ourselves on our ability to provide the best quality products and exceptional customer support, but we understand there is always room for improvement.

Can you send us an email at support@docverify.com with your contact information so we can discuss what happened and how we might make things right?

Prashant .

Software Engineer - II

Small-Business (50 or fewer emp.)

4/26/2022

"Sign documents hassle free."

4/5

What do you like best about DocVerify?

Now with services like docVerify we do not need to use paper for signing purposes. It is good for business and environment alike. The UI to is easy to use and functionality is at par with the competitors like DocuSign and Adobe sign. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

There isn't an option to bind the document with time.. i.e to specify the time limit for the doc. Review collected by and hosted on G2.com.

Jyotsna p.

Fund Accounting Team Lead

Small-Business (50 or fewer emp.)

4/7/2022

"Average software"

3/5

What do you like best about DocVerify?

It is hassle free as I don't need to find a printer urgently to sign a document and makes the work much easier and on the go Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I felt it is much more complicated than the other such softwares available in the market. As i used other softwares too and o felt that they were less complicated when compared to docverify Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

Originally submitted 4/17/2020

"Secure system that takes many extra steps"

3.5/5

What do you like best about DocVerify?

That I can accomplish remote notarial acts. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The pricing, the constant crashing of the website during signings, the 3rd party ID software, and the lack of notarial knowledge by DocVerify support staff. I don't think that the system can handle the extra demand the COVID-19 has created. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/30/2022

"Esignature with ease."

4.5/5

What do you like best about DocVerify?

There are multiple options present so that even a novice can share a file for signature. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

there should be a desktop or mobile application for the same, it would increase popularity and reach the product to wider audiences. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

I have been a user with docverify where i receive the documents for signing and i do so without any hassle. It definitely making a world a more sustainable place along with providing the much needed solution for esignature and protection of documents which was the need of the hour given that we are living in this pandamic world. Review collected by and hosted on G2.com.

Jeff I.

Small-Business (50 or fewer emp.)

Originally submitted 6/9/2020

"Worst vendor I have ever dealt with"

0/5

What do you like best about DocVerify?

Easy to sign up and pay my money all downhill after that. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Customer support is horrible. No phone support. I found their Phone # on my credit card bill, but no answer and no way to leave a message. I asked many times by email for someone to call me to no avail. I spent over $600 and it still didn't work they wanted another $480 to make it work. After a month and a half of frustration and wasted time and money I asked for my money back and was told no. I have now disputed the charges to my credit card. If you need their type of service I would look elsewhere. Review collected by and hosted on G2.com.