DocVerify Reviews & Product Details

I like most about doc verify is its simple interface yet it does its job perfectly in terms of e signature and document transfer. A lot of apps i have tried in past yet all had some or the other gaps which are kind of resolved with this platform. Review collected by and hosted on G2.com.

Sometimes it hangs a little and take me back to home screen and then it has to restart again which kind of sometimes loses work and takes time again. If company could work on this in terms of making it more Powerful so that it doesn't hand that often it would be a good job Review collected by and hosted on G2.com.

NOTHING! I never had a use for their system. I was okay with that the 1st time around. See my dislike comments. This Company is as shady as they come. STAY AWAY! NOT RECOMMENDED! Review collected by and hosted on G2.com.

They do automatic renewal with no notification that they will be doing this and storing payment information. Also, there is no reminder that your subscription will be renewed shortly. DocVerify tried to charge a card that had become compromised, so the payment didn’t go through as I had shredded the card. Although there was NEVER A REMINDER that renewal was upcoming, they certainly had NO trouble getting a notification that the payment didn’t clear as I had several things coming up for renewal around the same time. I quickly added the new card information and hit send. I then realized (under 5 minutes) that I had never used the service and had no intention of paying for another year for a service I would not use. I immediately requested a refund. They refused a refund—what a sleazy way to do business. I suggest reading other similar reviews about them. Deceptive billing is a common occurrence, with many complaints regarding refunds and poor customer service. Review collected by and hosted on G2.com.

A very simple and powerful interface to e sign and send documents from anywhere and any device. I use mostly on my mobile phone and it works like a charm. Installed many apps for e sign and documets sharing but always lacked in a great user experience and the search ended here Review collected by and hosted on G2.com.

Sometimes it lacks a notification when document is sent and someone would have to refresh again to check which obviously waste a bit of time of the user which can be improved Review collected by and hosted on G2.com.

The convenience for those that need documents notarized when they feel unsafe to leave their homes. Review collected by and hosted on G2.com.

Nothing to dislike thus far as I have just registered. Review collected by and hosted on G2.com.

Nothing, it is useless if support can't help fix the timeout errors. Review collected by and hosted on G2.com.

I submitted a support request for the timeout issue that we've been having. Every time I responded I got a different person to respond back, which was less than helpful. Then I had my ticket "sent to the developing team" and then they closed out the support ticket and I've gotten no help since. Complete waste of time and money. I brought this to their attention, and submitted another ticket and that was promptly closed as well. Review collected by and hosted on G2.com.

Now with services like docVerify we do not need to use paper for signing purposes. It is good for business and environment alike.

The UI to is easy to use and fucntionality is at par with the competitors like DocuSign and Adobe sign. Review collected by and hosted on G2.com.

There isn't an option to bind the document with time.. i.e to specify the time limit for the doc. Review collected by and hosted on G2.com.

It is hassle free as I don't need to find a printer urgently to sign a document and makes the work much easier and on the go Review collected by and hosted on G2.com.

I felt it is much more complicated than the other such softwares available in the market. As i used other softwares too and o felt that they were less complicated when compared to docverify Review collected by and hosted on G2.com.

That I can accomplish remote notarial acts. Review collected by and hosted on G2.com.

The pricing, the constant crashing of the website during signings, the 3rd party ID software, and the lack of notarial knowledge by DocVerify support staff. I don't think that the system can handle the extra demand the COVID-19 has created. Review collected by and hosted on G2.com.

There are multiple options present so that even a novice can share a file for signature. Review collected by and hosted on G2.com.

there should be a desktop or mobile application for the same, it would increase popularity and reach the product to wider audiences. Review collected by and hosted on G2.com.

Easy to sign up and pay my money all down hill after that. Review collected by and hosted on G2.com.

Customer support is horrible. No phone support. I found their Phone # on my credit card bill, but no answer and no way leave a message. I asked many times by email for someone to call me to no avail. I spent over $600 and it still didn't work they wanted another $480 to make it work. After a month and a half of frustration and wasted time and money I asked for my money back and was told no. I have now disputed the charges to my credit card. If you need their type of service I would look elsewhere. Review collected by and hosted on G2.com.