DocVerify Reviews & Product Details

DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years.

Seller

Black Knight

Discussions

DocVerify Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katharine Ridenhour

Pricing

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 291 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

DocVerify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DocVerify, and what problem is it built to solve?

DocVerify is used to send documents for electronic signatures and to support electronic and remote notarization. Users value it for handling signing and notarization when parties are in different locations, without relying on paper-based exchanges.

What languages does DocVerify support?

DocVerify supports 1 language: English.

What company sizes and industries is DocVerify the best fit for?

DocVerify is most often used by small businesses, with legal services and real estate standing out among the industries represented. Mid-market and enterprise users also appear among the positive experiences.

Company size: Small businesses with 50 or fewer employees are the most prominent segment.
Industries: Legal services and real estate are the clearest areas of use, with financial services also represented.
Other company sizes: Mid-market and enterprise organizations also use DocVerify.

How long does it take to implement DocVerify across a team?

Reported setup times range from less than a day to several months, with the quickest timelines appearing most often. The longer implementation periods are less common.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Common
1–3 months	Less common
3–6 months	Occasional

What customer support options does DocVerify provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and chat, with a knowledge base and FAQs for self-service. The support experience is uneven: users describe prompt, helpful responses and useful setup guidance, while others report delayed or unhelpful replies and want easier access to a live person.

What features or capabilities could make DocVerify even more useful?

DocVerify could be more useful with improvements that make signing and remote notarization smoother, especially when something goes wrong. The main opportunities are:

More accessible human support: Make it easier to reach a knowledgeable person for time-sensitive troubleshooting.
More reliable signing and identity checks: Reduce crashes, interruptions, and verification problems that can force users to restart a transaction.
Clearer, more flexible pricing: Simplify how subscription fees and transaction credits work, including how credits are used.
A more intuitive interface: Improve navigation and make document preparation and signer steps easier to follow.

Is DocVerify considered safe and secure for handling data?

DocVerify is used for signing and notarizing documents with identity checks and records of signing activity, which users value as safeguards for document integrity and traceability. Experiences with identity verification are not uniformly smooth, however, and verification difficulties can interrupt a transaction; teams should consider that operational risk alongside the security benefits they need.

G2 reviews are authentic and verified.

Here's how.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/16/2020

"RON is lot like torture - lots of fees; lots of glitches; does not work with Safari or Explorer"

0/5

What do you like best about DocVerify?

The fact that it is available during COVID times. Having the ability to remotely notarize is vital...but regret the choice of platforms. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Not fully aware of fees until too deep; so many glitches; e-signature process not intuitive, even for the savvy clients (seriously, about 49% success rate). RON process is backward; can't see the client's side of things to be able to help; not able to cancel a signer or a doc in a packet (in e sig). So. much. wasted. time. We regret our choice of RON platforms. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Remotely notarizing documents for clients during quarantine. The ability is good to have. I use for RON - which has more fees behind every corner. Each time you think you're done - surprise! Twice now, I have gotten to the very end with elderly clients (very hard to get them to this point in and of itself...), and the platform froze and shut down leaving us with no signed documents. Double time spent (non-billable -losing the form money), and frustrating experiences for all. I use also for e-sig, which is likewise pretty awful. I have about a 49% success rate - even with savvy clients. Twice now, it was a glitch in the system. For the rest, just not intuitive with regard to where and how to sign. You can't see what the clients see, so you can't help them unless they know how to screen share or screen shot. It's terrible Review collected by and hosted on G2.com.

RONALD F.

Small-Business (50 or fewer emp.)

8/5/2020

"Remote Online Notarization"

4.5/5

What do you like best about DocVerify?

Ease of use. The platform appears to be secure and intuitive. I like the verification credits. Being a Notary Public, verification of the person signing a document is the most crucial part of my work. This platform should give me the confidence that I am providing accurate services. It is one of the platforms recommended by the Secretary of State for Maryland. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

There is nothing at this time that I dislike. The cost may be a factor. Hopefully the benefit of having a service that will provide accurate and efficient service will offset the cost. Review collected by and hosted on G2.com.

Glenda K.

Small-Business (50 or fewer emp.)

6/27/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"REMOTE NOTARY PLATFORM EASY TO USE"

5/5

What do you like best about DocVerify?

I compared DocVerify with multiple other RON platforms and it was by far the easiest to navigate. From the video archives to the easy document management, I highly recommend DocVerify to anyone needing remote signing or notarization. The easy upload of the certificates, the easy document upload and the easy way to send documents back and forth to 3-sign is a great feature. In the legal field, we often need to have documents notarized and it is not always convenient to travel back to the source. DocVerify solves this problem for us and allows us to utilize e-signing, remote notarization and document management all in one place. Additionally, the ease to connect with a third-party for verification is another incentive to go with DocVerify.

Glenda Kennedy

NALA Certified Paralegal and Florida Licensed Investigator Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The turn around time to get up and running could be faster, but I realize in this type of service verification is important and could take time. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

I highly recommend DocVerify for your RON platform and for e-signing needs it is the easiest to use on the market. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Sworn Statements for Interviews and Waiver of Prosecution for Criminal Law during COVID-19 are forms that need to continue to be signed when we cannot always meet with the people in person. Review collected by and hosted on G2.com.

B K.

Small-Business (50 or fewer emp.)

7/11/2020

"Getting Started, Premature for a review"

4/5

What do you like best about DocVerify?

The setting was painless. As a solopreneur I am always watching the cost of programs that are new to my business needs. So far, what they offer works and being that they are accepted by any state that is allowing RON, this works. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The uncertainty of costs as I do not yet know what my needs are. As RON is new to many states, and businesses for that matter, this will be interesting. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

All you can do is give it a try. As each company has specific needs and compliances that need to be adhered to, only you will know if this is a good fit. For my needs, it is what is accepted by state governments. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

I am getting registered as a RON for Washington State. The benefit is it is a program that is widely accepted by many states for e-signing. Review collected by and hosted on G2.com.

Ana A.

Notary Public

Small-Business (50 or fewer emp.)

6/27/2020

"If you can find another option DO IT"

1/5

What do you like best about DocVerify?

Nothing, the system is complicated, buggy, when you have to re-start the whole thing they charge you credits again. It is not a friendly system and worse there is no live help during a closing when you are in a jam. As soon as my month expires and I have the chance to get another service I will. I am in law school and I perform notarizations on the side to make some extra cash but this thing made me lose time, money and clients. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Everything, please see above. But what I dislike the most is how cheap this company is and disrespectful to the users by not having any live help at all when you are in a jam. I would not even care about paying extra for support. The ID verification is a NIGHTMARE, the system is buggy and I haven't been able to get anyone to verify their IDs and I got charged for every time that it did not work. I hate this system and I am only using it because I did not figure out another one but I called the notary association and they told me that they are receiving many complaints and provided me a list of services. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Not many because it is a nightmare to actually get a notarization done, one time it took 2 hours. If it worked and we had support when needed and it did not rip you off by charging and it doesn't work it would be a great tool but it is not. It is horrible and expensive, and they do not care about the customers. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/8/2020

"Good remote online notary platform"

4/5

What do you like best about DocVerify?

DocVerify is easy to use and navigate through a notary transaction. Support staff get back to you quickly via email. I like how DocVerify does the ID check and sends email when it's been completed. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

No one to call when need help or instructions. Did not provide step by step instructions and had to figure out how to navigate through training sections. After the notary job is done the signatures are very small. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

There is not phone call support staff. Instructions for getting started are not step by step. You have to figure it out on your own. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

DocVerify is allowing me to do notarization during the COVID. It's also very convenient for busy people to be able to get document notarized remotely. I like it because I don't have to travel and I can do it from the comfort of my home office. Review collected by and hosted on G2.com.

Leonor G.

Remote Online Notary

Small-Business (50 or fewer emp.)

7/2/2020

"An overall good platform for the notary."

4.5/5

What do you like best about DocVerify?

The upside; the notary remains independent and pretty much has control when to schedule the notarization; the platform is also great for non notarial documents that require e signatures, watermarks, etc. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The platform needs to improve on providing a better fee structure. A flat fee per notarization would be nice; instead of working with credits. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

Make sure you get proper training as a RON; when using Docverify make sure to navigate and study the help menu. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

I am grateful that I was able to start adding RON to my services through Docverify. One of its great benefits is that you are able to record the whole notarization now. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/22/2020

"THE WORST PROGRAM"

0/5

What do you like best about DocVerify?

NOTHING. THIS PROGRAM WAS A WASTE OF MONEY Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

IMPOSSIBLE TO USE BOTH ON THE NOTARY SIDE AND THE CLIENT SIDE. I WASTED MORE THAN SIX HOURS TRYING TO GET DOCUMENTS LOADED AND READY FOR SIGNING ONLY TO HAVE THE SYSTEM MIX UP FAMILY NAMES FOR THE PARTICIPANTS ON THREE SETS OF DOCUMENTS, NOT VERIFY MY WITNESSES IN ONE OF THREE, AND MY CLIENT COULD NOT GET HER DOCUMENTS EXECUTED AS IT DID NOT ALLOW HER TO SCROLL THROUGH TO READ EACH PAGE, INITIAL WHERE INDICATED AND SIGN THE INDIVIDUAL PAGES--A MUST FOR ESTATE SIGNING Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

DON'T USE IT Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

WAS TRYING TO TAKE CARE OF ESTATE SIGNINGS. THIS INCREASED MY WORK BY HOURS AND WE COULD NOT GET THE DOCUMENTS SIGNED. NO BENEFITS. I WANT MY MONEY BACK FOR THE TOKENS AND THE REGISTRATION Review collected by and hosted on G2.com.

Mike A.

Business Owner

Small-Business (50 or fewer emp.)

4/19/2020

"A complete waste of money"

0/5

What do you like best about DocVerify?

The ability to track and record everything that you do automatically Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Have not found a dislike yet, but I will update if I do Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

Make sure you do your homework and you will see that this is the best service. I will continue to use this in order to expand my business and to help me to track all of my notary transactions. The ability to have a full audit trail not only protects me, but it protects all of my clients as well. You will need to fully utilize all of the offerings of DocVerify in order to see its full value. I may upgrade my membership as I expand the business that I do. Hopefully this helps you with your decision to go with this platform. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Making myself available to do digital notarizations. Tracking is a benefit Review collected by and hosted on G2.com.

Matthew C.

Firm Administrator

Small-Business (50 or fewer emp.)

Originally submitted 5/14/2020

"Straight-forward for Remote Online Notarizations"

5/5

What do you like best about DocVerify?

User-friendly portal for uploading documents for notarizations, very helpful FAQs help navigate the website and notarization process. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Fillable form fields on documents are not very edit-friendly. Unable to substitute a document once the notary transaction is created (but before the actual notarization takes place) if you notice an error in the document. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

DocVerify has streamlined the remote online notary process for both the notary and the signer(s). Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Notarizing documents for clients who are out of state or unable to come into the office. The electronic version IS the original document, so you can don't need to worry about losing the original copy with the inked signatures. DocVerify keeps all the records for you in case any document is audited. Review collected by and hosted on G2.com.