DocVerify Reviews & Product Details

DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years.

Seller

Black Knight

Discussions

DocVerify Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katharine Ridenhour

Pricing

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 291 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

DocVerify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DocVerify, and what problem is it built to solve?

DocVerify is used to send documents for electronic signatures and to support electronic and remote notarization. Users value it for handling signing and notarization when parties are in different locations, without relying on paper-based exchanges.

What languages does DocVerify support?

DocVerify supports 1 language: English.

What company sizes and industries is DocVerify the best fit for?

DocVerify is most often used by small businesses, with legal services and real estate standing out among the industries represented. Mid-market and enterprise users also appear among the positive experiences.

Company size: Small businesses with 50 or fewer employees are the most prominent segment.
Industries: Legal services and real estate are the clearest areas of use, with financial services also represented.
Other company sizes: Mid-market and enterprise organizations also use DocVerify.

How long does it take to implement DocVerify across a team?

Reported setup times range from less than a day to several months, with the quickest timelines appearing most often. The longer implementation periods are less common.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Common
1–3 months	Less common
3–6 months	Occasional

What customer support options does DocVerify provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and chat, with a knowledge base and FAQs for self-service. The support experience is uneven: users describe prompt, helpful responses and useful setup guidance, while others report delayed or unhelpful replies and want easier access to a live person.

What features or capabilities could make DocVerify even more useful?

DocVerify could be more useful with improvements that make signing and remote notarization smoother, especially when something goes wrong. The main opportunities are:

More accessible human support: Make it easier to reach a knowledgeable person for time-sensitive troubleshooting.
More reliable signing and identity checks: Reduce crashes, interruptions, and verification problems that can force users to restart a transaction.
Clearer, more flexible pricing: Simplify how subscription fees and transaction credits work, including how credits are used.
A more intuitive interface: Improve navigation and make document preparation and signer steps easier to follow.

Is DocVerify considered safe and secure for handling data?

DocVerify is used for signing and notarizing documents with identity checks and records of signing activity, which users value as safeguards for document integrity and traceability. Experiences with identity verification are not uniformly smooth, however, and verification difficulties can interrupt a transaction; teams should consider that operational risk alongside the security benefits they need.

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Verified User in Law Practice

Mid-Market (51-1000 emp.)

9/14/2021

"Simple platform - not without errors"

3.5/5

What do you like best about DocVerify?

DocVerify is a platform that is mostly easy to navigate and learn with little information or training. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Significant technical issues while utilizing the system's remote notarization feature with very little support or helpful troubleshooting options. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

Originally submitted 8/19/2020

"Not recommended."

0/5

What do you like best about DocVerify?

I did not find anything to like unfortunately. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I was charged a nonrefundable setup fee without being told that its technology is not compatible with Ohio attorney notaries who do not have an expiration date. I was told to use an arbitrary date, which made me uncomfortable. Customer service was fast to respond, but not helpful. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/16/2021

"Data doesn't always land where it is placed, makes the document look unprofessional"

3.5/5

What do you like best about DocVerify?

Fairly easy to use, can make changes during signing on areas where data needs to be entered Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Things don't land where they are placed, unable to upload signature or stamp, no email is ever sent to users summarizing what changes/updates to the program have been made. Review collected by and hosted on G2.com.

Vivienne J.

Discovery Legal Assistant

Small-Business (50 or fewer emp.)

Originally submitted 4/9/2020

"Easy Access"

4.5/5

What do you like best about DocVerify?

I like the ease of signing up as a registered Notary for the more access to other companies to find me and utilize my services. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I disliked the fact that I haven't understood how to create more visibility in my profile. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

I would like to know how to become an affiliate if others are interested in DocVerify product? Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Not currently having any issues, but looking forward to using docVerify more that I am registered as an online Notary. Review collected by and hosted on G2.com.

Kristin K.

Certified Paralegal

Small-Business (50 or fewer emp.)

1/22/2021

"Unhelpful, Costly, Confusing"

0/5

What do you like best about DocVerify?

Nothing. They platform is confusing and not user friendly. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Everything. You can't call customer service if you have an issue. They charge an arm and a leg to get anything notarial done. You can't even chat online with a rep, just a robot. Not renewing and will be seeking a new platform for my RON service. Review collected by and hosted on G2.com.

Adriana H.

Small-Business (50 or fewer emp.)

10/31/2020

"NOT RECOMMENDED. SHHADY BILLING"

0/5

What do you like best about DocVerify?

I made the mistake to trust DocVerify. At first they gave a price for RON but when I'm already signed they suddenly told me in order to use RON I will have to purchase the most expensive rate, I passed form 30$ per month to 75$. Then the site told me I had to purchase a signature, certificate and Tokens that where never reflected. In the end I paid about $300 without knowing what I was doing and I wasn't still able to do RON. I placed the claimed THAT SAME MINUTE and only returned $55 after hours of going back and forth... NOT RECOMMENDED, if you can go to another provider!!!! Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The shady way to give prices, they are not honest and if you make a mistake ON THAT SAME DAY AND HOUR they wouldn't still give the money back!!! Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/30/2021

"Too Costly for the deliverables received"

1.5/5

What do you like best about DocVerify?

DocVerify allows users to remotely and electronically sign contracts and documents, however the platform is too expensive for the output. I may as well e-mail users the documents and leave it up to them to e-mail back to me. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

The DocVerify platform is too expensive. Review collected by and hosted on G2.com.

Noah M.

Notary Public

Small-Business (50 or fewer emp.)

10/5/2020

"DocVerify in the Texas Notary World"

5/5

What do you like best about DocVerify?

Documents upload effortlessly into DocVerify allowing notaries to upload PDF documents for notary transactions with ease. DocVerify is also clear in the set prices that are charged for each transaction, allowing notaries to pass these costs onto the client, if they so wish. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

When using DocVerify for notarial acts in Texas, it is imperative that a video meeting takes place and is recorded as notarial record. Many notary clients have a hard time connecting to this and create issues for the client. DocVerify's form field tools could also use improvement, as they are not very reliable and sometimes make the notary's job more difficult when completing an online notarization. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

DocVerify is great for individual notaries, as many other RON (Remote Online Notary) services do not allow for individual users and you must register an entire corporation. DocVerify allows for notaries operating individually to use RON technology to their advantage. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

Due to COVID-19, many nursing homes and hospitals are not allowing visitors, including notaries. This puts a strain on families with family members in these situations to execute Powers of Attorney, Wills, and many other important documents that a family may not have thought necessary until the COVID-19 pandemic. DocVerify gives notaries the tools necessary to notarize these documents without presently being in high risk environments. DocVerify also allows notaries to increase the area that they can work within. This allows for a larger client base for notaries. Review collected by and hosted on G2.com.

Amy T.

Small-Business (50 or fewer emp.)

8/5/2020

"$480 is a lot for no phone help and slow email response"

3/5

What do you like best about DocVerify?

Fairly easy to use- help section includes a step by step RON. Some problems are explained so you can move ahead. Can get a RON done in 15 minutes if all the ducks are in a row. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Poor customer service. No phone number to call if a problem. Email responses might take over 24 hours when you need an immediate response. Chat is of no real value. Fails to use Passport for id verification which I know can be used with another RON program. Costly $480 plus $100 for joining, plus $2 per id verification. I've done about 8 RONs with 5 more scheduled. Review collected by and hosted on G2.com.

John P.

Owner

Small-Business (50 or fewer emp.)

2/4/2021

"Prompt Customer Service"

4/5

What do you like best about DocVerify?

I’m writing this review because I was very happy about the customer service I had just received. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Expensive pricing for small business, inflexible pricing plans, confusing pricing information, no phone support. Review collected by and hosted on G2.com.