DocVerify Reviews & Product Details

DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years.

Seller

Black Knight

Discussions

DocVerify Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katharine Ridenhour

Pricing

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 291 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

DocVerify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DocVerify, and what problem is it built to solve?

DocVerify is used to send documents for electronic signatures and to support electronic and remote notarization. Users value it for handling signing and notarization when parties are in different locations, without relying on paper-based exchanges.

What languages does DocVerify support?

DocVerify supports 1 language: English.

What company sizes and industries is DocVerify the best fit for?

DocVerify is most often used by small businesses, with legal services and real estate standing out among the industries represented. Mid-market and enterprise users also appear among the positive experiences.

Company size: Small businesses with 50 or fewer employees are the most prominent segment.
Industries: Legal services and real estate are the clearest areas of use, with financial services also represented.
Other company sizes: Mid-market and enterprise organizations also use DocVerify.

How long does it take to implement DocVerify across a team?

Reported setup times range from less than a day to several months, with the quickest timelines appearing most often. The longer implementation periods are less common.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Common
1–3 months	Less common
3–6 months	Occasional

What customer support options does DocVerify provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and chat, with a knowledge base and FAQs for self-service. The support experience is uneven: users describe prompt, helpful responses and useful setup guidance, while others report delayed or unhelpful replies and want easier access to a live person.

What features or capabilities could make DocVerify even more useful?

DocVerify could be more useful with improvements that make signing and remote notarization smoother, especially when something goes wrong. The main opportunities are:

More accessible human support: Make it easier to reach a knowledgeable person for time-sensitive troubleshooting.
More reliable signing and identity checks: Reduce crashes, interruptions, and verification problems that can force users to restart a transaction.
Clearer, more flexible pricing: Simplify how subscription fees and transaction credits work, including how credits are used.
A more intuitive interface: Improve navigation and make document preparation and signer steps easier to follow.

Is DocVerify considered safe and secure for handling data?

DocVerify is used for signing and notarizing documents with identity checks and records of signing activity, which users value as safeguards for document integrity and traceability. Experiences with identity verification are not uniformly smooth, however, and verification difficulties can interrupt a transaction; teams should consider that operational risk alongside the security benefits they need.

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Aniket A.

SVP

Small-Business (50 or fewer emp.)

4/26/2022

"Usefulness of docverify and competitive landscape"

4/5

What do you like best about DocVerify?

The fact that Docverify enables e-verification of document with a simple UI Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Accessibility and usability across different platforms Review collected by and hosted on G2.com.

Bryan G.

Notary Public

Small-Business (50 or fewer emp.)

10/21/2021

"DocVerify is missing features & user support, but they're trying"

3/5

What do you like best about DocVerify?

The cost is very accessible compared to other Remote Online Notary providers Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Lack of user support, lack of live support, lack of features such as client-view (I can't troubleshoot for my less-than-tech-savvy clients if I can't see what they see, etc), no refunds on used credits, even when a session fails due to their glitches, etc. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

4/14/2022

"DocVerify - very helpful in handling documents, getting it signed."

4.5/5

What do you like best about DocVerify?

It is very helpful in sending the documents and getting it signed from the client digitally in such difficult situation during lockdown due to Covid pandemic. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I find pricing little bit on higher side as compared to other service providers. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/20/2021

"Deceptive billing, terrible customer service, hidden fees, clunky product"

0/5

What do you like best about DocVerify?

There was nothing that I liked about DocVerify. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

DocVerify was so clunky to use, that after wasting $400 to set it up, I never ended up using it. What I thought I paid for was a year of service, rather than a monthly subscription. I thought that was it, but it turns out that DocVerify also has a very deceptive billing practice where, without any prior notice, they charge your card a year later for another year of service. Apparently, somewhere in the two-hour process to set it up, you agreed to it in the fine print. Of course, they don't have any customer service, just an email address. Within 5 minutes of seeing the charge pop up, and while the charge was still pending, I contacted DocVerify to let them know that I wasn't using the service and wanted a refund. They refused to do it, opting to keep my money when they knew I wouldn't be using their services at all. They smugly referred me to their fine print, showing me that they think it's perfectly okay to steal my money. It's not okay. It's theft. It's a shady, awful business practice. I wouldn't subject my clients to DocVerify's clunky service, but I would never even think about subjecting them to deceptive billing practices and keeping money that I didn't provide services to earn. Stay away from this business. It's not worth it by any measure. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

Originally submitted 6/25/2020

"I would highly recommend DocVerify"

5/5

What do you like best about DocVerify?

I like that the website is user friendly Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

There is nothing I dislike about DocVerify Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

I would recommend getting the Enterprise edition, it has great features and will save lots of time when you need documents signed and/or notarized. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

I am able to send documents to clients in other states for signatures. This is more convenient for the clients and myself. I get instant notification once documents have been signed. Review collected by and hosted on G2.com.

Karen L.

Paralegal

Mid-Market (51-1000 emp.)

7/21/2021

"Does not work! Support is non-existent!"

0/5

What do you like best about DocVerify?

I did not like anything about it. It failed when I needed it and when I tried to contact support, nobody returned my emails or calls. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

It does not work as advertised. You pay the price of the subscription and extras and when it does not work, there is no place to turn. All you are told is that there are not any refunds. If they stood behind their product, they would refund, when it failed. This seems like a scam. Pay the price; it does not work and then you can't find anyone to make it right. They do not want to make it right. I feel like they are just making money on what was needed during the pandemic and then running away with the money! Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

Originally submitted 7/8/2020

"Remote Notary Service"

3.5/5

What do you like best about DocVerify?

It works really well and it seems easy enough for most of my clients to figure out on their cell phones. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

It is expensive since in Arizona we can only charge $10 per signature. "Please note that there is no additional fee or bond at this time to become an Electronic or Remote Online Notary. Reminder: Per Notary Rules, Notary fees shall be from "No charge up to a maximum of $10.00 per Notarial Act". This includes electronic and remote online notary fees." Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/14/2021

"The best in the industry"

5/5

What do you like best about DocVerify?

A seamless process that simplifies the signing for both the signer and our notaries while maintaining the highest security standards. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Not the least expensive option, but you do get what you pay for. Review collected by and hosted on G2.com.

charles e.

Soldier/Contractor

Small-Business (50 or fewer emp.)

9/14/2021

"Id give DocVerify a strong 7 out of 10 - there are minor improvements that could be made"

3.5/5

What do you like best about DocVerify?

I like that I can prefill documents prior to a virtual session starting, saves a lot of time Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

the $50 cost monthly. Too much money, after paying a few bucks per ID verification submission Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

Originally submitted 6/20/2019

"Definitely helped during country shutdown"

5/5

What do you like best about DocVerify?

The remote notarization option makes things much easier for our out of state clients and people who can't leave their house due to covid-19. I also like the up to four signers feature. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

Remote notarization help is pretty scattered on the site. Review collected by and hosted on G2.com.