--- title: DocVerify Reviews meta\_title: 'DocVerify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 291 reviews by the users' company size, role or industry to find out how DocVerify works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 291 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # DocVerify Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DocVerify but has limited features. Are you part of the DocVerify team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years. * * * Seller [Black Knight](https://www.g2.com/sellers/black-knight) Discussions [DocVerify Community](https://www.g2.com/products/docverify/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Katharine Ridenhour Show More ## Pricing Pricing provided by DocVerify. ### BUSINESS E-SIGN $24 per license/month prepaid annually ### ENTERPRISE $65 per license/month prepaid annually [ View More Pricing Information ](https://www.g2.com/products/docverify/pricing) ## Top-Rated Alternatives [ ![Proof](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Proof") Proof 4.6/5(23) ](https://www.g2.com/products/notarize-inc-dba-proof-com-proof/reviews) [ ![Docusign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Docusign") Docusign 4.5/5(2,629) ](https://www.g2.com/products/docusign/reviews) [ ![PandaDoc](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PandaDoc") PandaDoc 4.7/5(3,657) ](https://www.g2.com/products/pandadoc/reviews) [ View All Alternatives ](https://www.g2.com/products/docverify/competitors/alternatives) ## User Insights Average based on 291 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) DC Danielle C. Founder Small-Business (50 or fewer emp.) 1/21/2022 ""STAY AWAY! NOT RECOMMENDED. SHHHAAADY BILLING"" 0/5 What do you like best about DocVerify? NOTHING! I never had a use for their system. I was okay with that the 1st time around. See my dislike comments. This Company is as shady as they come. STAY AWAY! NOT RECOMMENDED! Review collected by and hosted on G2.com. What do you dislike about DocVerify? They do automatic renewal with no notification that they will be doing this and storing payment information. Also, there is no reminder that your subscription will be renewed shortly. DocVerify tried to charge a card that had become compromised, so the payment didn’t go through as I had shredded the card. Although there was NEVER A REMINDER that renewal was upcoming, they certainly had NO trouble getting a notification that the payment didn’t clear as I had several things coming up for renewal around the same time. I quickly added the new card information and hit send. I then realized (under 5 minutes) that I had never used the service and had no intention of paying for another year for a service I would not use. I immediately requested a refund. They refused a refund—what a sleazy way to do business. I suggest reading other similar reviews about them. Deceptive billing is a common occurrence, with many complaints regarding refunds and poor customer service. Review collected by and hosted on G2.com. Recommendations to others considering DocVerify: "STAY AWAY! NOT RECOMMENDED. SHHHAAADY BILLING" I RECOMMEND NOTHING! Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? There are no problems you can solve with DocVerify as the biggest problem is with the company itself. There is no financial benefit when you don't use the system and are out the money due to deceptive billing practices. Review collected by and hosted on G2.com. Show More Response from Katharine Ridenhour of DocVerify [Editedit](https://www.g2.com/survey_responses/docverify-review-5287723/official_response/edit) We're sorry to hear that you were less than satisfied with DocVerify. We’ve received your recent review and would like to apologize for not meeting your expectations. We pride ourselves on the high-quality standards we maintain and products we offer. However, in this case, we understand there is always room for improvement. Can you send us an email at support@docverify.com with your contact information so we can discuss what happened and how we might make things right? Current UserValidated ReviewerSource: Organic ![Caitlyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlyn M.") CM Caitlyn M. Property Management Small-Business (50 or fewer emp.) 1/31/2022 "Horrible Support" 0/5 What do you like best about DocVerify? Nothing, it is useless if support can't help fix the timeout errors. Review collected by and hosted on G2.com. What do you dislike about DocVerify? I submitted a support request for the timeout issue that we've been having. Every time I responded I got a different person to respond back, which was less than helpful. Then I had my ticket "sent to the developing team" and then they closed out the support ticket and I've gotten no help since. Complete waste of time and money. I brought this to their attention, and submitted another ticket and that was promptly closed as well. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? None at this time, its non-functional. Review collected by and hosted on G2.com. Show More Response from Katharine Ridenhour of DocVerify [Editedit](https://www.g2.com/survey_responses/docverify-review-5308416/official_response/edit) We would like to apologize for your recent experience with DocVerify. We're sorry to hear you were less than satisfied based on your recent review. We pride ourselves on our ability to provide the best quality products and exceptional customer support, but we understand there is always room for improvement. Can you send us an email at support@docverify.com with your contact information so we can discuss what happened and how we might make things right? Current UserValidated ReviewerSource: Organic ![Jeff I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff I.") JI Jeff I. Small-Business (50 or fewer emp.) 6/9/2020 "Worst vendor I have ever delt with" 0/5 What do you like best about DocVerify? Easy to sign up and pay my money all down hill after that. Review collected by and hosted on G2.com. What do you dislike about DocVerify? Customer support is horrible. No phone support. I found their Phone # on my credit card bill, but no answer and no way leave a message. I asked many times by email for someone to call me to no avail. I spent over $600 and it still didn't work they wanted another $480 to make it work. After a month and a half of frustration and wasted time and money I asked for my money back and was told no. I have now disputed the charges to my credit card. If you need their type of service I would look elsewhere. Review collected by and hosted on G2.com. Recommendations to others considering DocVerify: Look for another vendor Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? NONE Review collected by and hosted on G2.com. Show More 6/9/2022 Validated ReviewerSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 7/20/2021 "Deceptive billing, terrible customer service, hidden fees, clunky product" 0/5 What do you like best about DocVerify? There was nothing that I liked about DocVerify. Review collected by and hosted on G2.com. What do you dislike about DocVerify? DocVerify was so clunky to use, that after wasting $400 to set it up, I never ended up using it. What I thought I paid for was a year of service, rather than a monthly subscription. I thought that was it, but it turns out that DocVerify also has a very deceptive billing practice where, without any prior notice, they charge your card a year later for another year of service. Apparently, somewhere in the two-hour process to set it up, you agreed to it in the fine print. Of course, they don't have any customer service, just an email address. Within 5 minutes of seeing the charge pop up, and while the charge was still pending, I contacted DocVerify to let them know that I wasn't using the service and wanted a refund. They refused to do it, opting to keep my money when they knew I wouldn't be using their services at all. They smugly referred me to their fine print, showing me that they think it's perfectly okay to steal my money. It's not okay. It's theft. It's a shady, awful business practice. I wouldn't subject my clients to DocVerify's clunky service, but I would never even think about subjecting them to deceptive billing practices and keeping money that I didn't provide services to earn. Stay away from this business. It's not worth it by any measure. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? DocVerify solved zero problems and only caused new ones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KL Karen L. Paralegal Mid-Market (51-1000 emp.) 7/21/2021 "Does not work! Support is non-existent!" 0/5 What do you like best about DocVerify? I did not like anything about it. It failed when I needed it and when I tried to contact support, nobody returned my emails or calls. Review collected by and hosted on G2.com. What do you dislike about DocVerify? It does not work as advertised. You pay the price of the subscription and extras and when it does not work, there is no place to turn. All you are told is that there are not any refunds. If they stood behing their product, they would refund, when it failed. This seems like a scam. Pay the price; it does not work and then you can't find anyone to make it right. They do not want to make it right. I feel like they are just making money on what was needed during the pandemic and then running away with the money! Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? It solved nothing. It only created more problems and provided no benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 8/19/2020 "Not recommended." 0/5 What do you like best about DocVerify? I did not find anything to like unfortunately. Review collected by and hosted on G2.com. What do you dislike about DocVerify? I was charged a nonrefundable setup fee without being told that its technology is not compatible with Ohio attorney notaries who do not have an expiration date. I was told to use an arbitrary date, which made me uncomfortable. Customer service was fast to respond, but not helpful. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? None and zero. Review collected by and hosted on G2.com. Show More 8/19/2021 Current UserValidated ReviewerSource: Organic KK Kristin K. Certified Paralegal Small-Business (50 or fewer emp.) 1/22/2021 "Unhelpful, Costly, Confusing" 0/5 What do you like best about DocVerify? Nothing. They platform is confusing and not user friendly. Review collected by and hosted on G2.com. What do you dislike about DocVerify? Everything. You can't call customer service if you have an issue. They charge an arm and a leg to get anything notarial done. You can't even chat online with a rep, just a robot. Not renewing and will be seeking a new platform for my RON service. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? I haven't solved any problems. They have only created more problems and headache for this service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AH Adriana H. Small-Business (50 or fewer emp.) 10/31/2020 "NOT RECOMMENDED. SHHADY BILLING" 0/5 What do you like best about DocVerify? I made the mistake to trust DocVerify. At first they gave a price for RON but when I'm already signed they suddenly told me in order to use RON I will have to purchase the most expensive rate, I passed form 30$ per month to 75$. Then the site told me I had to purchase a signature, certificate and Tokens that where never reflected. In the end I paid about $300 without knowing what I was doing and I wasn't still able to do RON. I placed the claimed THAT SAME MINUTE and only returned $55 after hours of going back and forth... NOT RECOMMENDED, if you can go to another provider!!!! Review collected by and hosted on G2.com. What do you dislike about DocVerify? The shady way to give prices, they are not honest and if you make a mistake ON THAT SAME DAY AND HOUR they wouldn't still give the money back!!! Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? NO BENEFITS ONLY PROBLEMS Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 8/4/2020 "Literally use anyone else" 0/5 What do you like best about DocVerify? Could be convenient to use if there was any customer service whatsoever Review collected by and hosted on G2.com. What do you dislike about DocVerify? They have 0 understanding of their product and or how to help their customers. Small businesses make sure to use every dollar effectively, but with DocVerify if you are only spending 250 instead of a large account, you can't even get a phone call from their "support team." Further they don't even understand how their software ties into state applications regarding Notary services. Don't ask a question, you won't get an answer that took any thought to give. Lastly, if you do try to schedule a call with their business development manager you will see available slots, book it, and then be told that he/she isn't available at the time. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? The only reason I paid 250.00 was to get the X.509 Certificate. I planned on using their software going forward, but their support is nonexistent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bryan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan G.") BG Bryan G. Business Consultant Small-Business (50 or fewer emp.) 4/1/2020 "DocVerify: buggy software + 0 customer service = loss of revenue" 0/5 What do you like best about DocVerify? DocVerify made it very easy to sign up and register as an E-Notary. Their process was clear and very simple to follow. Their pricing is the cheapest of the (VERY limited) Pennsylvania-approved RON vendors, and the only service I as an independent notary (not part of a firm or corporation) can afford... so I really have no choice. If I want to be able to offer RON, it's DocVerify or nothing. Review collected by and hosted on G2.com. What do you dislike about DocVerify? I am aggressively marketing my RON services and basically breaking even or losing money, mostly due to DocVerify's bugs and how they take a blanket "not our fault no refunds" approach: . Is their system booting you which boots everyone else and you all have to rejoin the RON 5 times before giving up after you spent eNotary and KBA credits? TOO BAD! YOUR LOSS! THANKS FOR THE MONEY!! . Is one of your participants not getting access to sign the documents even though they are using a device and browser/OS combo that they prequalified to be compatible with DocVerify? BWAHAHA THANKS FOR THE MONEY!! NO SUPPORT. . Are your clients refusing to pay your fee because the experience took over an hour due to various bugs and technical difficulties? WELL THAT'S NOT EVEN OUR PROBLEM! TAKE IT UP WITH YOUR CLIENT! . Are you trying to add the "fillable PDF" fields to your documents, but every time you leave the page or click to a different document, you lose all your hard work, even if you meticulously hit "save and exit" after each added field? CRICKETS. CRICKETS. CRICKETS. BUT HEY, THANKS FOR THE DOCUMENT CREDITS THOUGH... THOSE ARE NON-REFUNDABLE! . Did DocVerify tell you that depending on your state laws, you may need to buy their SSL certificate for $100, but some states may be ok with you using the default DocVerify certificate without having to buy a special one? JUST KIDDING! YOU'RE LOCKED OUT OF YOUR NOTARY PROFILE UNTIL YOU BUY OUR CERTIFICATE! Oh, after you bought it the president of the Pennsylvania Association of Notaries AND a member of the PA Department of State Notaties Division told you you don't have to buy their certificate, and the default certificate is sufficient? WELL, YOU SEE... WHAT HAD HAPPENED WAS.... UH... WE REQUIRE ALL OUR NOTARY SUBSCRIBERS TO BUY THEIR OWN CERTIFICATES FROM US FOR $100. TELLING YOU YOU DIDN'T HAVE TO BUY ONE IF YOUR STATE DIDN'T REQUIRE IT.... THAT WAS A LIE. ...but hey, thanks for the money though. 1 star. F-. Would not recommend Review collected by and hosted on G2.com. Recommendations to others considering DocVerify: If you can afford another service, GO WITH THEM. If you can't, just know that DocVerify will nickel-and-dime you on credits, subscription fees, certificates the state doesn't require, etc. AND they will take ANY opportunity to charge you. I wouldn't be shocked if I had a dream about doing a RON and I woke up to find credit deductions. It's awful. Review collected by and hosted on G2.com. What problems is DocVerify solving and how is that benefiting you? By signing up for an E-Notary account with DocVerify, I am able to become an Electronic Virtual notary public in the Commonwealth of Pennsylvania. Especially now in the midst of the Covid-19 scare, it is more important than ever for my clients and myself to maintain safe social distances while performing notarizations. It just stinks that I have to do so at my own expense because DocVerify takes ANY opportunity they can to gobble up my money which I can't simply recoup by passing the cost on to clients. Review collected by and hosted on G2.com. Show More 5/28/2020 Current UserValidated ReviewerSource: Organic ## Questions about DocVerify? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DocVerify ](https://www.g2.com/products/docverify/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 6 years ago How do I become an e-Notary or remote notary? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/becoming-an-e-notary) GU Guest User What is DocVerify used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-docverify-used-for) [ View all Discussions ](https://www.g2.com/products/docverify/discuss) ## Pricing Options Pricing provided by DocVerify. ### BUSINESS E-SIGN $24 per license/month prepaid annually ### ENTERPRISE $65 per license/month prepaid annually [ View More Pricing Information ](https://www.g2.com/products/docverify/pricing) DocVerify Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image") Docusign 4.5/5(2,629) [ Compare Now ](https://www.g2.com/compare/docverify-vs-docusign) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6dba4a0efa7a418129c216912e042036/notarize-inc-dba-proof-com-proof.png "Product Avatar Image") Proof 4.6/5(23) [ Compare Now ](https://www.g2.com/compare/docverify-vs-notarize-inc-dba-proof-com-proof) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_15eed45cf59d8b4e8ac711a0607e83cf/safedocs.jpeg "Product Avatar Image") SafeDocs 5/5(1) [ Compare Now ](https://www.g2.com/compare/docverify-vs-safedocs) ##### ##### DocVerify Features Platform User, Role, and Access Management Performance and Reliability Signature Process Document Signing Reminders and Expirations Sign-In Process Security and Scalability Regulatory Compliance Signature History and Audit Enterprise Scalability Functionality Remote Notarization Journal Entries Integration [ View More Features ](https://www.g2.com/products/docverify/features) ##### Categories on G2 [E-Signature](https://www.g2.com/categories/e-signature)[E-Notary](https://www.g2.com/categories/e-notary) ##### Explore More [What agency tools have the strongest compliance reporting and regulatory documentation capabilities for life and health lines?](https://www.g2.com/discussions/what-agency-tools-have-the-strongest-compliance-reporting-and-regulatory-documentation-capabilities-for-life-and-health-lines)[MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to?](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[Is Bloomerang CRM actually worth it as grant management software for Operations Managers based on user reviews?](https://www.g2.com/discussions/is-bloomerang-crm-actually-worth-it-as-grant-management-software-for-operations-managers-based-on-user-reviews) [Highly rated conversation intelligence solutions](https://www.g2.com/discussions/highly-rated-conversation-intelligence-solutions)[What are the best practices for evaluating and selecting UKG Marketplace solutions to support growing teams with complex HR and payroll requirements?](https://www.g2.com/discussions/what-are-the-best-practices-for-evaluating-and-selecting-ukg-marketplace-solutions-to-support-growing-teams-with-complex-hr-and-payroll-requirements)[Best AI platforms for summarizing meeting discussions](https://www.g2.com/discussions/what-are-the-best-ai-platforms-for-summarizing-meeting-discussions) [Show MoreShow Less](javascript:void(0);)