DocVerify Reviews & Product Details

DocVerify advances signatures and notarization into the digital age with a robust eSign and remote online notarization (RON) solution. Now you can securely sign, manage and store legally binding documents in a trusted, online environment. DocVerify's approved and certified e-notary tool does not require software downloads or hardware purchases. Access to this electronic notarization is available through the internet and a standard browser. Accelerate turnaround times, reduce costs and keep transactions moving forward with the trusted DocVerify platform. For contracts and other business documents, DocVerify’s electronic signature tools provide a wealth of options. The digital signing software can simplify obtaining signatures or integrate into your company’s existing systems. DocVerify is offered by Black Knight, an industry-leading technology, data and analytics company, powering the mortgage industry for 60 years.

Seller

Black Knight

Discussions

DocVerify Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Katharine Ridenhour

Pricing

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 291 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

DocVerify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DocVerify, and what problem is it built to solve?

DocVerify is used to send documents for electronic signatures and to support electronic and remote notarization. Users value it for handling signing and notarization when parties are in different locations, without relying on paper-based exchanges.

What languages does DocVerify support?

DocVerify supports 1 language: English.

What company sizes and industries is DocVerify the best fit for?

DocVerify is most often used by small businesses, with legal services and real estate standing out among the industries represented. Mid-market and enterprise users also appear among the positive experiences.

Company size: Small businesses with 50 or fewer employees are the most prominent segment.
Industries: Legal services and real estate are the clearest areas of use, with financial services also represented.
Other company sizes: Mid-market and enterprise organizations also use DocVerify.

How long does it take to implement DocVerify across a team?

Reported setup times range from less than a day to several months, with the quickest timelines appearing most often. The longer implementation periods are less common.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Common
1–3 months	Less common
3–6 months	Occasional

What customer support options does DocVerify provide, and how do users find the overall support experience?

Support is available through email/help desk, phone, and chat, with a knowledge base and FAQs for self-service. The support experience is uneven: users describe prompt, helpful responses and useful setup guidance, while others report delayed or unhelpful replies and want easier access to a live person.

What features or capabilities could make DocVerify even more useful?

DocVerify could be more useful with improvements that make signing and remote notarization smoother, especially when something goes wrong. The main opportunities are:

More accessible human support: Make it easier to reach a knowledgeable person for time-sensitive troubleshooting.
More reliable signing and identity checks: Reduce crashes, interruptions, and verification problems that can force users to restart a transaction.
Clearer, more flexible pricing: Simplify how subscription fees and transaction credits work, including how credits are used.
A more intuitive interface: Improve navigation and make document preparation and signer steps easier to follow.

Is DocVerify considered safe and secure for handling data?

DocVerify is used for signing and notarizing documents with identity checks and records of signing activity, which users value as safeguards for document integrity and traceability. Experiences with identity verification are not uniformly smooth, however, and verification difficulties can interrupt a transaction; teams should consider that operational risk alongside the security benefits they need.

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Verified User in Facilities Services

Small-Business (50 or fewer emp.)

7/6/2020

"I like the format, would be nice to have a phone number to call and speak with a person"

4.5/5

What do you like best about DocVerify?

No software to download, has youtube videos to review Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

No phone number that I know of to speak with someone for assistance, The communication is by email which is answered however it is sometimes more efficient to actually speak with someone. Review collected by and hosted on G2.com.

Steph T.

Small-Business (50 or fewer emp.)

4/9/2020

"So far so good!"

5/5

What do you like best about DocVerify?

I like that I can see all the information about pricing, and just about every aspect of their platform in the help guide, without having to contact a sales rep. That was the deciding factor for me. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I don't see anything yet. Maybe that they use another vendor for ID verification that places an additional cost on the notarization, but it's not a terrible price. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

5/1/2020

"Easy, timely, convenient!"

5/5

What do you like best about DocVerify?

Website was easy to navigate; Remote Notary was extremely helpful as well! It was very convenient that I could do everything on my iPhone. The instructions provided were easy to follow with the site user friendly. Will use again and recommend! Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

N/A! Everything was super easy and user friendly! Review collected by and hosted on G2.com.

Kim S.

Notary Public

Small-Business (50 or fewer emp.)

Originally submitted 3/11/2019

"Free account does nothing"

2.5/5

What do you like best about DocVerify?

I do electronic Notory's, and being able to use DocVerify for free is just awesome. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I can honestly saw there is nothing that I dislike Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

4/6/2020

"Review"

4/5

What do you like best about DocVerify?

I like the ease of access to the site and to the creation of my notary journal and new assignments. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I don't like that there is virtually no customer service and no way to contact anyone if you need help. I also don't like how much it costs to get started. Review collected by and hosted on G2.com.

Recommendations to others considering DocVerify:

Get live customer service. Create a more visual how-to outside of YouTube or reading. Even if it is a YouTube video, create a step-by-step with troubleshooting. Review collected by and hosted on G2.com.

What problems is DocVerify solving and how is that benefiting you?

I am able to notarize signatures on documents for those who are otherwise unable to go out in public amid this pandemic. It saves both of us time, travel, resources, and keeps us safe. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

8/3/2020

"Amazing for E-Notary Process"

5/5

What do you like best about DocVerify?

I appreciate the upload docs feature. It is helpful to create and upload the docs I need! Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

There isn't much I don't like, I do wish we were given more credits per year on the enterprise account. Review collected by and hosted on G2.com.

Janak M.

Mobile Notary Signing Agent

Small-Business (50 or fewer emp.)

Originally submitted 1/30/2020

"Excellent service and products"

5/5

What do you like best about DocVerify?

Ease of use and Set up. Transparent website and services. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

There is nothing that I find that I dislike about the site. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

5/27/2020

"Meets our Needs"

4/5

What do you like best about DocVerify?

Easy to navigate, simple for the customers. Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

No phone support for tech or other issues. FAQ is not easy to navigate or find answers. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

5/6/2020

"I'm confused. Have Enterprise membership, However not allowed to E-notarize?"

2.5/5

What do you like best about DocVerify?

Website Navigation is easy enough to learn on your own Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

I dislike that I paid for enterprise membership but still not allowed to e notarize documents. I would like to know why. And why is it asking me for an ADDITIONAL $100 to be able to do this??? this has left a bad taste in my mouth. Review collected by and hosted on G2.com.

Trevor B.

Pre-Owned Manager

Small-Business (50 or fewer emp.)

4/21/2020

"Help when most needed"

5/5

What do you like best about DocVerify?

The ease and ability it gives us to complete deals without interaction especially during the pandemic Review collected by and hosted on G2.com.

What do you dislike about DocVerify?

So far we have not found any dislikes. We feel this is the best solution for our needs! Review collected by and hosted on G2.com.

Questions about DocVerify? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Guest User

What is DocVerify used for?

0 Upvotes

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Verified User

•

Last activity over 6 years ago

How do I become an e-Notary or remote notary?

2 Upvotes

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Pricing Options

Pricing provided by DocVerify.

BUSINESS E-SIGN

$24

per license/month prepaid annually

ENTERPRISE

$65

per license/month prepaid annually

View More Pricing Information

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DocVerify Features

Functionality

Remote Notarization

Journal Entries

Integration

Signature Process

Document Signing

Reminders and Expirations

Sign-In Process

Platform

User, Role, and Access Management

Performance and Reliability

Security and Scalability

Regulatory Compliance

Signature History and Audit

Enterprise Scalability

View More Features

Categories on G2

E-Signature E-Notary

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DocVerify Reviews & Product Details

Pricing

BUSINESS E-SIGN

ENTERPRISE

Top-Rated Alternatives

User Insights

DocVerify Reviews FAQs

What is DocVerify, and what problem is it built to solve?

What languages does DocVerify support?

What company sizes and industries is DocVerify the best fit for?

How long does it take to implement DocVerify across a team?

What customer support options does DocVerify provide, and how do users find the overall support experience?

What features or capabilities could make DocVerify even more useful?

Is DocVerify considered safe and secure for handling data?

DocVerify Reviews (291)

DocVerify Reviews (291)

What do users say?

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Questions about DocVerify? Ask real users or explore answers from the community

Pricing Options

BUSINESS E-SIGN

ENTERPRISE

DocVerify Features

Categories on G2

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