--- title: DocuWare Reviews meta_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 251 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 251 scale: '5' date_modified: '2026-10-03' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

DocuWare Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Timothy S.
TS
Timothy S.
Special Processing Unit
Enterprise (> 1000 emp.)
"DocuWare Makes Secure Document Storage and Access Seamless Anywhere"
5/5
What do you like best about DocuWare?

I love using DocuWare! It is such an amazing and easy to use platform! It securely stores all the documents from my company that my team works with! It also makes it so easy to view documents wherever you are! You are not limited to being in one location! It is so seamless to upload and view documents! Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

One thing I don't like about DocuWare is the significant cost when it comes to expanding storage. I personally don't like when cloud storage is any amount of money. This service does wonders however and it is actually incredibly worth it. However that doesn't change the fact that it still will cost you money and I am not a fan of this. Everything else about this service is amazing though! Review collected by and hosted on G2.com.

Manuel M.
MM
Manuel M.
Key Account Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Centralization and Security in Document Management"
4.5/5
What do you like best about DocuWare?

What I like about DocuWare is that it is a very comprehensive platform. Besides document management, it has a BPM module that allows you to automate workflows and approvals, which together makes it an excellent platform. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I think that in general it's good, the tool is intuitive, but there are certain functions that are hard to find or that you have to navigate very specifically, meaning, many clicks to reach them. So, maybe a bit of the interface should have the functions more at hand. Review collected by and hosted on G2.com.

Nicholas B.
NB
Nicholas B.
Systems Administrator
Construction
Mid-Market (51-1000 emp.)
"DocuWare Cut Manual Work and Boosted Efficiency, with Helpful Support"
3.5/5
What do you like best about DocuWare?

The biggest positive with DocuWare was how much manual work it eliminated. It helped my existing team work more efficiently and get more done with the same resources. It has a UI I like and they seem to be adding features like AI to improve the product more. Support helped with any problems and good to work with. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

One thing worth keeping in mind is that the setup and overall workflow design require some upfront planning. To get the most value out of DocuWare, it really helps to start with a clear picture of your processes, your folder structure, and how user permissions should be set. For smaller teams, that initial configuration can feel a bit heavy or time-consuming, especially if those details aren’t mapped out in advance. Review collected by and hosted on G2.com.

Natalie S.
NS
Natalie S.
Assistant Editor & Communications
Small-Business (50 or fewer emp.)
"Secure Document Management with Fair Pricing"
5/5
What do you like best about DocuWare?

I liked that I knew my documents would always be securing while getting the assistance I needed with organization and management. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There is nothing I did not like. At first I was hesitant about the cost but then realized that it was fair. Review collected by and hosted on G2.com.

Ahmad J.
AJ
Ahmad J.
ICT Specialist 2
Information Technology and Services
Enterprise (> 1000 emp.)
"Streamlined Workflow Automation with Seamless Multi-Platform Integration"
5/5
What do you like best about DocuWare?

i like its Workflow Automation routing protocols that route information through custom-defined review and approval sequences, using digital signatures. and the system integration that provides direct compatibility with over many platforms. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

some issues with offline access not all features works and it requires more frequent online time Review collected by and hosted on G2.com.

Dominic G.
DG
Dominic G.
Health and safety advisor
Mid-Market (51-1000 emp.)
"Boosts Document Management with Secure Archiving"
4/5
What do you like best about DocuWare?

I appreciate DocuWare for improved productivity and efficiency. I also like the secure archiving feature and love the cloud capability, even though connecting can be hard sometimes. The initial setup was very easy, which is a great plus. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

I love the cloud but connecting can be hard sometimes Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Faster, Easier Invoicing with Well-Configured Workflows"
4/5
What do you like best about DocuWare?

The invoicing process becomes much faster and easier once the workflows are properly configured. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

No public pricing available. Cost can rise with need of integration Review collected by and hosted on G2.com.

Harsh C.
HC
Harsh C.
Founders Office
Small-Business (50 or fewer emp.)
"DocuWare Review"
5/5
What do you like best about DocuWare?

This a super easy to use application where you sign up, add companies and start managing documents in a safe and organised manner. Found this and Integrated with my everyday work and communications with customer and streamlining document centric workflows became simpler due to its right implementation. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Daily managing paperwork is a tedious task and we are moving towards reducing manual paper based process to increase speed and reduce errors. Nice app. Review collected by and hosted on G2.com.

SR
sarah R.
Accounts Assistant
Mid-Market (51-1000 emp.)
"Filing without the faff"
4.5/5
What do you like best about DocuWare?

I have recently found that you can highlight all of the invoices you wish to fill in a certain location and they will load one after another without having to select the file destination for each one.

As I use this on a daily basis to file and search I find that the system overall is very good. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

prior to finding the hack mentioned it was the fact that you had to click into each one, but not it would be the fact that it doesn't always find the document you need in the search option if you are been vague Review collected by and hosted on G2.com.

BC
Byron C.
IT Manager
Mid-Market (51-1000 emp.)
"Overall a good experience"
4.5/5
What do you like best about DocuWare?

it is fast, accurate, reliable and does what it does well Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

A bit complicated to get going.

Sometimes the log files get pretty large and the maintenance jobs need to be tweaked Review collected by and hosted on G2.com.

Questions about DocuWare? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User in Marketing and Advertising
G2
Verified User in Marketing and Advertising
•
Last activity over 5 years ago

What are the primary business benefits of DocuWare?

GU
Guest User

What is DocuWare used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

23 months

Average Discount

9%

DocuWare Comparisons
DocuWare Features
Performance and Reliability
Reporting and Auditing
System of Record Integration
File Type Support
Metadata
OCR Scanning
Process Automation
Conditions
Activities