Link copied to clipboard # DocStar ECM vs DocuWare Comparison - What are their main differences? Share [ Export ](/compare/docstar-ecm/docuware/export.csv) DocStar ECMDocuWare[+ Add Product](#) Pricing **DocStar ECM** No pricing available **DocuWare** Free Trial **Custom pricing.** Per User Per Month · DocuWare Cloud **Pricing Insights** from reviews Perceived Cost **DocStar ECM** $$$$$ **DocuWare** $$$$$ Average Discount **DocStar ECM** 9% **DocuWare** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **DocStar ECM** 6 months Based on 100 responses **DocuWare** 6 months Based on 100 responses Return on Investment **DocStar ECM** 6 months Based on 100 responses **DocuWare** 6 months Based on 100 responses ![DocStar ECM](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/docstar-ecm.svg "DocStar ECM") ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **DocStar ECM** Automation (2) Cloud Hosting (1) Interface Issues (3) Outdated Interface (3) **DocuWare** Ease of Use (16) Integrations (13) Learning Curve (7) Complexity (5) Integrations **DocStar ECM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_787de5bc50baeab95a838aeef47e6b6f/epicor-prophet-21.png "Product Avatar Image") Epicor Prophet 21 ](https://www.g2.com/products/epicor-prophet-21/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf9f5dbb89ecf6d51421d9c631377f77/sage-sage.svg "Product Avatar Image") Sage ](https://www.g2.com/products/sage-sage/reviews)[ View all ](https://www.g2.com/products/docstar-ecm/integrations) **DocuWare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc288a0ffec104259835e51123cfe023/abbyy-intelligent-document-processing.png "Product Avatar Image") ABBYY Intelligent Document... ](https://www.g2.com/products/abbyy-intelligent-document-processing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/40243/large_detail_1552573913.png "Product Avatar Image") Autostore ](https://www.g2.com/products/autostore/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd205b09a3824627d6061b7d47e944ca/digitaledu-sims.png "Product Avatar Image") DigitalEdu SIMS ](https://www.g2.com/products/digitaledu-sims/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c928012591b39fdd3db0efd3568270d5/finereader-pdf-for-windows-and-mac.png "Product Avatar Image") FineReader PDF for Windows... ](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews)[ View all ](https://www.g2.com/products/docuware/integrations) Screenshots **DocStar ECM** ![DocStar ECM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1428124/HomePage.png) **DocuWare** ![DocuWare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/79265/New_DocuWare_User_Interface.png) **Ratings** from reviews Meets Requirements **DocStar ECM** **8.1** /10 Based on 110 responses **DocuWare** **9.0** /10 Based on 217 responses Ease of Use **DocStar ECM** **7.5** /10 Based on 112 responses **DocuWare** **8.8** /10 Based on 219 responses Ease of Setup **DocStar ECM** **6.5** /10 Based on 59 responses **DocuWare** **7.8** /10 Based on 83 responses Ease of Admin **DocStar ECM** **7.5** /10 Based on 57 responses **DocuWare** **8.2** /10 Based on 64 responses Quality of Support **DocStar ECM** **7.3** /10 Based on 105 responses **DocuWare** **8.9** /10 Based on 209 responses Has the product been a good partner in doing business? **DocStar ECM** **7.4** /10 Based on 56 responses **DocuWare** **9.0** /10 Based on 64 responses Product Direction (% positive) **DocStar ECM** **7.1** /10 Based on 107 responses **DocuWare** **9.5** /10 Based on 215 responses **Features** ratings from reviews Enterprise Content Management (ECM) **7.7** /10 Based on 88 responses **8.8** /10 Based on 174 responses Cloud Content Collaboration Not enough data **8.9** /10 Based on 18 responses Document Scanning Not enough data **8.8** /10 Based on 23 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Workflow Management Not enough data **8.1** /10 Based on 22 responses AP Automation Not enough data **8.9** /10 Based on 106 responses OCR Not enough data **8.4** /10 Based on 15 responses Online Form Builder Not enough data **8.5** /10 Based on 11 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 30.0% Mid-Market(51-1000 emp.) 60.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 30.0% Mid-Market(51-1000 emp.) 60.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 26.6% Mid-Market(51-1000 emp.) 42.6% Enterprise(\> 1000 emp.) 30.8% Small-Business(50 or fewer emp.) 26.6% Mid-Market(51-1000 emp.) 42.6% Enterprise(\> 1000 emp.) 30.8% **Reviewers' Industry** [![DocStar ECM](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/docstar-ecm.svg "DocStar ECM")](https://www.g2.com/products/docstar-ecm/reviews) DocStar ECM Insurance 7.5% Hospital & Health Care 6.7% Accounting 5.8% Education Management 5.8% Real Estate 5.8% Other 68.3% [![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews) DocuWare Information Technology and Services 8.9% Pharmaceuticals 8.5% Construction 3.8% Accounting 3.4% Insurance 3.4% Other 72.0% Alternatives **DocStar ECM Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) ![Seismic Enablement Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/ed986be4caf286c41712882d89b63766/seismic-enablement-cloud.svg "Seismic Enablement Cloud") [ Seismic Enablement Cloud ](/products/seismic-enablement-cloud/reviews) **DocuWare Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") [ Hyland OnBase ](/products/hyland-onbase/reviews) ## DocStar ECM vs DocuWare FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between DocStar ECM vs DocuWare? DocuWare stands out from DocStar ECM with higher reviewer ratings, stronger support, and a more modern user experience. | [DocStar ECM](https://www.g2.com/products/docstar-ecm/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) | | --- | --- | | 3.8/5 (125 reviews) | 4.4/5 (251 reviews) | | Mid-Market | Mid-Market | | 6.5 | 7.8 | | 7.3 | 8.9 | | Automation (2 all-time mentions) | Ease of Use (23 all-time mentions) | ### How do the pricing models of DocStar ECM and DocuWare compare? DocuWare is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **DocStar ECM:** In recent reviews, some reviewers mention frustration with different license formats and complexity, but do not cite pricing as a primary concern. - **DocuWare:** Recent reviewers note initial hesitation about cost but ultimately consider it fair and justified by the platform's capabilities. - **Switching reasons:** Reviewers highlight DocuWare's value in reducing manual work and improving efficiency, which offsets concerns about cost. ### What are the best alternatives to DocStar ECM and DocuWare? The top three alternatives to DocStar ECM and DocuWare are Laserfiche, Square 9 Softworks, and Hyland OnBase. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [DocStar ECM](https://www.g2.com/products/docstar-ecm/reviews) | 3.8/5 (125 reviews) | Mid-Market | — | Automation (2 all-time mentions) | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Cost is fair and justified by features (recent reviews) | Ease of Use (23 all-time mentions) | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | — | | [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | — | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | — | — | ### Which Workflow Management features should I prioritize when comparing DocStar ECM and DocuWare? Buyers should prioritize Workflow Automation, Ease of Use, Integrations, Customization, and Support Quality when comparing DocStar ECM and DocuWare. - **Workflow Automation:** DocStar ECM (Automation, 2 all-time mentions); DocuWare (Automation, 14 all-time mentions; Workflow Management, 12 all-time mentions) - **Ease of Use:** DocStar ECM (Ease of Use score: 7.5; 1 all-time mention); DocuWare (Ease of Use score: 8.8; 23 all-time mentions) - **Integrations:** DocStar ECM (ERP integration mentioned in recent reviews); DocuWare (Integrations, 16 all-time mentions; Easy Integrations, 14 all-time mentions) - **Customization:** DocStar ECM (Custom workflows mentioned in recent reviews); DocuWare (Customization, 8 all-time mentions; Customizability, 7 all-time mentions) - **Support Quality:** DocStar ECM (Quality of Support score: 7.3); DocuWare (Quality of Support score: 8.9) ### What are the pros and cons of DocStar ECM vs DocuWare? DocStar ECM's headline strength is automation, while DocuWare excels in ease of use and integrations. - **DocStar ECM strengths:** Automation (2 all-time mentions), cloud hosting, customer support, data management, easy setup, efficiency improvement. - **DocStar ECM trade-offs:** Interface issues (3 all-time mentions), outdated interface (3), complexity (2), learning curve (2), not intuitive (2), difficult navigation, inefficient searching. - **DocuWare strengths:** Ease of use (23 all-time mentions), integrations (16), document management (15), automation (14), workflow management (12), customization (8), user interface (8), workflow efficiency (11). - **DocuWare trade-offs:** Missing features (9 all-time mentions), higher cost noted in some reviews, limited customization options, occasional indexing issues. ### Is DocStar ECM or DocuWare better for small businesses? DocuWare is a better fit for small businesses, with higher ease-of-use and support scores and strong small-business reviewer sentiment. - **DocStar ECM:** Largest segment is Mid-Market; reviewers note automation and efficiency but mention a steeper learning curve and interface complexity. - **DocuWare:** Largest segment is Mid-Market; recent small-business reviewers highlight ease of use, fast onboarding, and strong support, making it accessible for smaller teams. ### Which Workflow Management platform has better integrations? DocuWare is favored by reviewers for integrations, with significantly more mentions and positive sentiment. - **DocStar ECM:** ERP integration is mentioned in recent reviews, with positive feedback on connecting to systems like SAP. - **DocuWare:** Integrations are cited in 16 all-time reviews, with 14 all-time mentions of easy integrations and positive feedback on compatibility with platforms such as MS Office, DocuSign, and ERP systems. ### How do DocStar ECM and DocuWare compare on customer support? DocuWare outperforms DocStar ECM on Quality of Support by a material margin, with a 1.6-point higher score (8.9 vs 7.3). - **DocStar ECM:** Reviewers describe support as helpful and responsive, but some note slow response times and limited training resources. - **DocuWare:** Reviewers consistently praise support for being helpful, responsive, and knowledgeable, with many citing positive experiences and direct access to support teams. ### Which is easier to implement, DocStar ECM or DocuWare? DocuWare is easier to implement than DocStar ECM, with a 1.3-point higher Ease of Setup score (7.8 vs 6.5). - **DocStar ECM:** Reviewers mention that setup can be complex and time-consuming, with a notable learning curve and interface challenges. - **DocuWare:** Reviewers highlight straightforward onboarding, fast setup, and easy adoption, especially for new users and small teams. ### Which product has better Workflows? DocuWare is the stronger performer for Workflows, with higher scores and more frequent positive mentions. - **DocStar ECM:** Meets Requirements score: 8.1; Automation (2 all-time mentions); reviewers note workflow customization but cite interface and usability limitations. - **DocuWare:** Meets Requirements score: 9.0; Workflow Management (12 all-time mentions); Workflow Efficiency (11); Automation (14); reviewers consistently praise workflow automation, customization, and efficiency. ## DocStar ECM vs DocuWare When assessing the two solutions, reviewers found DocuWare easier to use, set up, and administer. Reviewers also preferred doing business with DocuWare overall. - Reviewers felt that DocuWare meets the needs of their business better than DocStar ECM. - When comparing quality of ongoing product support, reviewers felt that DocuWare is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of DocuWare over DocStar ECM.