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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
DocStar ECM
Star Rating
(125)3.8 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about DocStar ECMDocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocStar ECM excels in its Device Syncing feature, scoring 8.0, which allows for seamless access across multiple devices. In contrast, DocuWare's syncing capabilities are not highlighted as a strong point, leading to a less favorable user experience in this area.
- Reviewers mention that DocuWare's Quality of Support is significantly higher, with a score of 8.9 compared to DocStar ECM's 7.3. Users appreciate the responsiveness and helpfulness of DocuWare's support team, which enhances their overall satisfaction with the product.
- G2 users highlight DocuWare's superior File Type Support, scoring 9.1, which allows for a broader range of document formats to be managed effectively. In contrast, DocStar ECM's support in this area, while decent at 8.3, does not meet the same level of versatility.
- Users on G2 report that DocuWare's Search functionality is exceptional, with a score of 8.8, making it easier to locate documents quickly. DocStar ECM, while functional, scores lower at 8.1, indicating that users may face challenges in finding specific files efficiently.
- Reviewers mention that DocuWare shines in Collaboration features, scoring 8.8, which includes capabilities like simultaneous editing and commenting on documents. DocStar ECM, with a score of 8.0, does not provide the same level of collaborative tools, which can hinder teamwork.
- Users say that DocuWare's Mobile Apps are highly rated at 8.8, providing a robust mobile experience for users on the go. In contrast, DocStar ECM's mobile capabilities, scoring only 7.0, may not meet the needs of users who require effective mobile access to their documents.
Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableFree Trial
DocStar ECM
Free Trial is available
DocuWare
Free Trial is available
Ratings
Meets Requirements
8.1
110
9.0
214
Ease of Use
7.5
112
8.8
216
Ease of Setup
6.5
59
7.8
80
Ease of Admin
7.5
57
8.2
64
Quality of Support
7.3
105
8.9
206
Has the product been a good partner in doing business?
7.4
56
9.0
64
Product Direction (% positive)
7.1
107
9.5
213
Features by Category
File Management
Not enough data
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Administration
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Platform
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Edit
Not enough data
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Logistics
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Setup
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Management
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Generative AI
Not enough data
7.6
16
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Invoice Processing
Not enough data
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Analytics
Not enough data
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Integration
Not enough data
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Risk
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
Feature Not Available
Not enough data
7.9
11
Audit
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Fraud
Not enough data
Feature Not Available
Feature Not Available
8.9
11
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Document Processing
Not enough data
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Platform Additional Functionality
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Additional Functionality
Not enough data
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
73
9.1
147
8.2
57
8.8
140
7.8
56
8.9
141
7.4
47
8.9
139
8.0
46
8.8
138
7.8
51
8.6
137
7.6
41
9.0
129
7.2
36
8.6
132
7.5
39
8.7
125
8.1
80
8.8
148
7.8
63
8.8
142
7.0
23
8.8
124
Workflow
7.5
70
9.0
138
7.8
61
8.9
133
7.9
56
8.7
135
8.2
71
8.8
144
7.7
46
8.8
131
Platform
7.7
31
9.0
127
7.5
71
8.8
148
7.3
49
8.6
136
7.8
47
8.9
138
7.8
33
8.7
128
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocStar ECM and DocuWare are categorized as AP Automation, Enterprise Content Management (ECM), Workflow Management, and Document Management
Unique Categories
DocStar ECM has no unique categories
DocuWare is categorized as Engineering Document Management, Document Scanning, OCR, Online Form Builder, Onboarding, Cloud Content Collaboration, and Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.5%
Hospital & Health Care
6.7%
Real Estate
5.8%
Education Management
5.8%
Accounting
5.8%
Other
68.3%
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Discussions
Can DocStar integrate with my ERP system?
1 Comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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