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Compare DocStar ECM and Laserfiche 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Mid-Market (59.9% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
DocStar ECM
Star Rating
(125)3.8 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DocStar ECMLaserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DocStar ECM. Users appreciate its ability to automate document management processes, making tasks like creation, approval, and signing much more efficient.
- Users say that Laserfiche's implementation process is notably quick and intuitive, with many highlighting the seamless onboarding experience. In contrast, DocStar ECM has received feedback indicating challenges with setup, which can hinder initial user experience.
- Reviewers mention that Laserfiche provides exceptional support, with a high quality of assistance reported by users. This is a stark contrast to DocStar ECM, where users have expressed concerns about the responsiveness and effectiveness of support services.
- According to verified reviews, Laserfiche stands out for its robust document digitization capabilities, allowing users to easily share and manage documents. Users have praised its versatility in handling various document-related tasks, while DocStar ECM, although effective in invoice processing, lacks the same level of comprehensive document management features.
- G2 reviewers highlight that Laserfiche's user interface is highly rated for ease of use, making it accessible for users of all skill levels. In comparison, DocStar ECM's interface has been described as less intuitive, which can lead to a steeper learning curve for new users.
- Users report that Laserfiche's advanced features, such as intelligent automation and effective collaboration tools, significantly enhance productivity. While DocStar ECM offers some automation capabilities, users feel it does not match the depth and efficiency found in Laserfiche's offerings.
Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
DocStar ECM
No trial information availableLaserfiche
No trial information availableRatings
Meets Requirements
8.1
110
9.1
985
Ease of Use
7.5
112
8.8
1,012
Ease of Setup
6.5
59
8.2
732
Ease of Admin
7.5
57
8.5
710
Quality of Support
7.3
105
9.0
942
Has the product been a good partner in doing business?
7.4
56
9.2
709
Product Direction (% positive)
7.1
107
9.5
988
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Invoice Processing
Not enough data
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Analytics
Not enough data
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Integration
Not enough data
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Risk
Feature Not Available
8.5
97
Feature Not Available
8.7
98
Feature Not Available
8.6
88
Recovery
Feature Not Available
8.3
70
Not enough data
8.5
104
Audit
Not enough data
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Fraud
Not enough data
8.2
76
Feature Not Available
8.3
87
Not enough data
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Document Processing
Not enough data
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Platform Additional Functionality
Not enough data
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
Not enough data
8.3
126
Not enough data
8.0
123
Process Management
Not enough data
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Customization
Not enough data
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Collaboration
Not enough data
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
352
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
73
9.1
287
8.2
57
9.4
298
7.8
56
8.9
284
7.4
47
8.9
265
8.0
46
8.7
253
7.8
51
8.8
258
7.6
41
9.2
266
7.2
36
8.5
236
7.5
39
8.8
240
8.1
80
8.9
289
7.8
63
9.0
267
7.0
23
8.0
199
Workflow
7.5
70
9.2
278
7.8
61
9.0
269
7.9
56
9.0
265
8.2
71
9.2
262
7.7
46
8.7
214
Platform
7.7
31
8.6
177
7.5
71
8.9
278
7.3
49
8.6
256
7.8
47
8.9
228
7.8
33
8.4
196
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocStar ECM and Laserfiche are categorized as AP Automation, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocStar ECM is categorized as Workflow Management
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), OCR, Online Form Builder, Cloud Content Collaboration, and Business Process Management
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.5%
Hospital & Health Care
6.7%
Real Estate
5.8%
Education Management
5.8%
Accounting
5.8%
Other
68.3%
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Discussions
Can DocStar integrate with my ERP system?
1 Comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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