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Compare DocStar ECM and Hyland OnBase 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DocStar ECM
Star Rating
(125)3.8 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DocStar ECMHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DocStar ECM. Users appreciate its robust document organization capabilities, which ensure easy access and accountability.
- Users say that Hyland OnBase offers a more intuitive and flexible experience, integrating seamlessly with tools like Outlook and various ERPs. This flexibility is highlighted by reviewers who mention the platform's ability to support workflow automation without requiring extensive coding.
- According to verified reviews, Hyland OnBase stands out for its quick implementation process, with users praising the intuitive onboarding wizard that simplifies setup. In contrast, DocStar ECM has received feedback indicating challenges in its setup process, which some users found less straightforward.
- Reviewers mention that Hyland OnBase provides superior support quality, with users noting the responsiveness and helpfulness of the support team. In comparison, DocStar ECM's support has been described as adequate but not as robust, with some users expressing a desire for more comprehensive assistance.
- G2 reviewers highlight Hyland OnBase's advanced features, such as its seamless integration with geographic systems for smarter planning and secure e-signing capabilities. DocStar ECM, while praised for its intelligent automation and data capture, does not offer the same level of feature richness, particularly in document management.
- Users report that Hyland OnBase consistently meets their requirements with a high satisfaction rate, while DocStar ECM, although functional, has received mixed feedback regarding its ability to fully align with user needs, particularly in more complex workflows.
Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableHyland OnBase
No pricing availableFree Trial
DocStar ECM
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.1
110
8.8
167
Ease of Use
7.5
112
8.3
289
Ease of Setup
6.5
59
7.6
201
Ease of Admin
7.5
57
8.1
90
Quality of Support
7.3
105
8.3
149
Has the product been a good partner in doing business?
7.4
56
8.9
88
Product Direction (% positive)
7.1
107
8.0
161
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Feature Not Available
Feature Not Available
Feature Not Available
9.1
9
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Feature Not Available
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
73
8.6
89
8.2
57
8.8
73
7.8
56
8.5
68
7.4
47
8.8
68
8.0
46
8.2
72
7.8
51
8.4
67
7.6
41
8.4
70
7.2
36
8.0
62
7.5
39
8.2
58
8.1
80
8.6
92
7.8
63
8.3
74
7.0
23
7.0
41
Workflow
7.5
70
9.1
84
7.8
61
8.7
74
7.9
56
8.6
68
8.2
71
9.0
80
7.7
46
8.7
58
Platform
7.7
31
8.5
42
7.5
71
8.7
87
7.3
49
8.5
72
7.8
47
8.7
75
7.8
33
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocStar ECM and Hyland OnBase are categorized as AP Automation, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocStar ECM is categorized as Workflow Management
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, and No-Code Development Platforms
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.5%
Hospital & Health Care
6.7%
Real Estate
5.8%
Education Management
5.8%
Accounting
5.8%
Other
68.3%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.4%
Discussions
Can DocStar integrate with my ERP system?
1 Comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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