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At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DocStar ECM
Star Rating
(125)3.8 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about DocStar ECMHyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, with a score of 9.5 for Customization, allowing for extensive tailoring to meet specific business needs. In contrast, DocStar ECM, while offering decent customization, scores lower at 8.4, which may limit flexibility for some users.
- Reviewers mention that OnBase's Document Management capabilities are robust, scoring 9.3, particularly highlighting its effective Document Approval process. DocStar ECM, however, scores slightly lower at 9.0, indicating it may not be as comprehensive in this area.
- G2 users note that OnBase's Process Automation feature is a standout, scoring 9.1, which significantly enhances workflow efficiency. Users on G2 report that DocStar ECM's Process Automation, scoring 7.5, lacks some advanced functionalities that OnBase provides.
- Reviewers say that OnBase's Quality of Support is rated at 8.3, with many users praising the responsiveness and helpfulness of the support team. In contrast, DocStar ECM's support is rated lower at 7.3, with some users expressing dissatisfaction with response times.
- Users report that OnBase's API Connection feature scores 8.7, making it easier to integrate with other systems, which is crucial for larger enterprises. DocStar ECM, with a score of 7.8, may present challenges for users needing seamless integrations.
- Reviewers mention that OnBase's Performance and Reliability score of 8.6 is a significant advantage, with many users appreciating its stability during high-demand periods. DocStar ECM, scoring 7.5, has received feedback about occasional performance issues, particularly during peak usage times.
Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableHyland OnBase
No pricing availableFree Trial
DocStar ECM
Free Trial is available
Hyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.1
110
8.8
166
Ease of Use
7.5
112
8.3
288
Ease of Setup
6.5
59
7.6
200
Ease of Admin
7.5
57
8.1
90
Quality of Support
7.3
105
8.3
148
Has the product been a good partner in doing business?
7.4
56
8.9
88
Product Direction (% positive)
7.1
107
8.0
160
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Feature Not Available
Feature Not Available
Feature Not Available
9.1
9
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Feature Not Available
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
73
8.6
89
8.2
57
8.8
73
7.8
56
8.5
68
7.4
47
8.8
68
8.0
46
8.2
72
7.8
51
8.4
67
7.6
41
8.4
70
7.2
36
8.0
62
7.5
39
8.2
58
8.1
80
8.6
91
7.8
63
8.3
74
7.0
23
7.0
41
Workflow
7.5
70
9.1
83
7.8
61
8.7
74
7.9
56
8.6
68
8.2
71
9.0
79
7.7
46
8.7
58
Platform
7.7
31
8.5
42
7.5
71
8.6
86
7.3
49
8.5
72
7.8
47
8.7
74
7.8
33
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocStar ECM and Hyland OnBase are categorized as AP Automation, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocStar ECM is categorized as Workflow Management
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, and No-Code Development Platforms
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.5%
Hospital & Health Care
6.7%
Real Estate
5.8%
Education Management
5.8%
Accounting
5.8%
Other
68.3%
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Discussions
Can DocStar integrate with my ERP system?
1 Comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
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