Link copied to clipboard # DocStar ECM vs Hyland OnBase Comparison - What are their main differences? Share [ Export ](/compare/docstar-ecm/hyland-onbase/export.csv) DocStar ECMHyland OnBase[+ Add Product](#) Pricing **DocStar ECM** No pricing available **Hyland OnBase** Free Trial No pricing available **Pricing Insights** from reviews Perceived Cost **DocStar ECM** $$$$$ **Hyland OnBase** $$$$$ Average Discount **DocStar ECM** 9%2% more **Hyland OnBase** 7% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **DocStar ECM** 6 months Based on 100 responses **Hyland OnBase** 6 months Based on 100 responses Return on Investment **DocStar ECM** 6 months Based on 100 responses **Hyland OnBase** 6 months Based on 100 responses ![DocStar ECM](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/docstar-ecm.svg "DocStar ECM") ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **DocStar ECM** Automation (2) Cloud Hosting (1) Interface Issues (3) Outdated Interface (3) **Hyland OnBase** Ease of Use (70) Document Management (42) Missing Features (31) Update Issues (24) Integrations **DocStar ECM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_787de5bc50baeab95a838aeef47e6b6f/epicor-prophet-21.png "Product Avatar Image") Epicor Prophet 21 ](https://www.g2.com/products/epicor-prophet-21/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf9f5dbb89ecf6d51421d9c631377f77/sage-sage.svg "Product Avatar Image") Sage ](https://www.g2.com/products/sage-sage/reviews)[ View all ](https://www.g2.com/products/docstar-ecm/integrations) **Hyland OnBase** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_072232548a7a15072969c18d6ea3e2f8/boomi-managed-file-transfer.jpg "Product Avatar Image") Boomi Managed File Transfer ](https://www.g2.com/products/boomi-managed-file-transfer/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuites-m3.jpg "Product Avatar Image") Infor CloudSuites (M3) ](https://www.g2.com/products/infor-cloudsuites-m3/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/hyland-onbase/integrations) Screenshots **DocStar ECM** ![DocStar ECM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1428124/HomePage.png) **Hyland OnBase** ![Hyland OnBase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1245891/Invoice-Processing-Dashboard.jpg) **Ratings** from reviews Meets Requirements **DocStar ECM** **8.1** /10 Based on 110 responses **Hyland OnBase** **8.8** /10 Based on 169 responses Ease of Use **DocStar ECM** **7.5** /10 Based on 112 responses **Hyland OnBase** **8.3** /10 Based on 291 responses Ease of Setup **DocStar ECM** **6.5** /10 Based on 59 responses **Hyland OnBase** **7.6** /10 Based on 203 responses Ease of Admin **DocStar ECM** **7.5** /10 Based on 57 responses **Hyland OnBase** **8.1** /10 Based on 94 responses Quality of Support **DocStar ECM** **7.3** /10 Based on 105 responses **Hyland OnBase** **8.3** /10 Based on 152 responses Has the product been a good partner in doing business? **DocStar ECM** **7.4** /10 Based on 56 responses **Hyland OnBase** **8.9** /10 Based on 92 responses Product Direction (% positive) **DocStar ECM** **7.1** /10 Based on 107 responses **Hyland OnBase** **8.0** /10 Based on 163 responses **Features** ratings from reviews Enterprise Content Management (ECM) **7.7** /10 Based on 88 responses **8.4** /10 Based on 110 responses HR Service Delivery Not enough data **9.3** /10 Based on 14 responses AP Automation Not enough data **9.1** /10 Based on 20 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Business Process Management Not enough data **8.5** /10 Based on 61 responses No-Code Development Platforms Not enough data **8.7** /10 Based on 5 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 30.0% Mid-Market(51-1000 emp.) 60.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 30.0% Mid-Market(51-1000 emp.) 60.0% Enterprise(\> 1000 emp.) 10.0% Small-Business(50 or fewer emp.) 5.8% Mid-Market(51-1000 emp.) 42.1% Enterprise(\> 1000 emp.) 52.1% Small-Business(50 or fewer emp.) 5.8% Mid-Market(51-1000 emp.) 42.1% Enterprise(\> 1000 emp.) 52.1% **Reviewers' Industry** [![DocStar ECM](https://images.g2crowd.com/uploads/product/hd_favicon/4acd4a3205df7f3a63b451f04c2e9ad5/docstar-ecm.svg "DocStar ECM")](https://www.g2.com/products/docstar-ecm/reviews) DocStar ECM Insurance 7.5% Hospital & Health Care 6.7% Accounting 5.8% Education Management 5.8% Real Estate 5.8% Other 68.3% [![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews) Hyland OnBase Government Administration 13.8% Higher Education 13.5% Financial Services 10.3% Hospital & Health Care 10.0% Insurance 9.3% Other 43.1% Alternatives **DocStar ECM Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![Revver](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") [ Revver ](/products/revver/reviews) ![Seismic Enablement Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/ed986be4caf286c41712882d89b63766/seismic-enablement-cloud.svg "Seismic Enablement Cloud") [ Seismic Enablement Cloud ](/products/seismic-enablement-cloud/reviews) **Hyland OnBase Alternatives** ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") [ Laserfiche ](/products/laserfiche/reviews) ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare") [ DocuWare ](/products/docuware/reviews) ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files") [ M-Files ](/products/m-files/reviews) ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks") [ Square 9 Softworks ](/products/square-9-softworks/reviews) ## DocStar ECM vs Hyland OnBase FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Hyland OnBase vs DocStar ECM? Hyland OnBase stands out for higher reviewer satisfaction, stronger support, and a more robust feature set compared to DocStar ECM. | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | [DocStar ECM](https://www.g2.com/products/docstar-ecm/reviews) | | --- | --- | | 4.4/5 (324 reviews) | 3.8/5 (125 reviews) | | Enterprise | Mid-Market | | 7.6 | 6.5 | | 8.3 | 7.3 | | Ease of Use (70 all-time mentions) | Automation (recent reviews) | ### How do the pricing models of Hyland OnBase and DocStar ECM compare? Hyland OnBase is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to DocStar ECM. - **Hyland OnBase:** In recent reviews, several reviewers note that while costs can climb, the platform's extensive features and automation capabilities justify the investment. - **DocStar ECM:** Reviewers mention that DocStar ECM is functional and cost-effective for basic document management, but some cite frustration with licensing formats and limited features for the price. ### What are the best alternatives to Hyland OnBase and DocStar ECM? The top three alternatives to Hyland OnBase and DocStar ECM are Laserfiche, DocuWare, and M-Files. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Costs can climb but justified by features | Ease of Use (70 all-time mentions) | | [DocStar ECM](https://www.g2.com/products/docstar-ecm/reviews) | 3.8/5 (125 reviews) | Mid-Market | Functional and cost-effective for basic needs | Automation (recent reviews) | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | Powerful automation and workflow capabilities | | [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document management and integration | | [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | — | Metadata-driven organization | ### Which Enterprise Content Management (ECM) features should I prioritize when comparing Hyland OnBase and DocStar ECM? Buyers should prioritize Workflows, Automation, Integrations, Customization, and Ease of Use when comparing Hyland OnBase and DocStar ECM. - **Workflows:** Hyland OnBase: 22 all-time mentions for Workflow Efficiency and 21 for Workflow Management; DocStar ECM: Workflow cited in recent reviews. - **Automation:** Hyland OnBase: 21 all-time mentions; DocStar ECM: Automation cited in recent reviews. - **Integrations:** Hyland OnBase: 21 all-time mentions; DocStar ECM: Integration with ERPs like SAP mentioned in recent reviews. - **Customization:** Hyland OnBase: 25 all-time mentions for Customization and 24 for Customization Options; DocStar ECM: Customization cited in recent reviews. - **Ease of Use:** Hyland OnBase: 70 all-time mentions; DocStar ECM: Ease of Use cited in recent reviews. ### What are the pros and cons of Hyland OnBase vs DocStar ECM? Hyland OnBase's headline strength is its ease of use and customization, while DocStar ECM is noted for automation and cost-effectiveness. - **Hyland OnBase strengths:** Ease of Use (70 all-time mentions), Document Management (42), Features (32), Customization (25), Versatility (25), Workflow Efficiency (22), Automation (21), Integrations (21). - **Hyland OnBase trade-offs:** Missing Features (31), Update Issues (24), Poor Customer Support (21), Technical Issues (21), Learning Curve (20), Complexity (19). - **DocStar ECM strengths:** Automation (recent reviews), Cloud Hosting, Customer Support, Data Management, Document Management, Easy Setup (all cited in recent reviews). - **DocStar ECM trade-offs:** Interface Issues (3 all-time mentions), Outdated Interface (3), Complexity (2), Learning Curve (2), Not Intuitive (2), Difficult Navigation, Inefficient Searching (recent reviews). ### Is Hyland OnBase or DocStar ECM better for small businesses? DocStar ECM is a better fit for small businesses, as its largest reviewer segment is Mid-Market and recent reviews highlight ease of setup and cost-effectiveness for smaller organizations. - **Hyland OnBase:** Largest segment is Enterprise; reviewers note a steep learning curve and complexity, making it less ideal for small businesses. - **DocStar ECM:** Largest segment is Mid-Market; reviewers highlight easy setup and suitability for organizations transitioning from manual to digital processes. ### Which Enterprise Content Management (ECM) platform has better integrations? Hyland OnBase is favored for integrations, with more reviewer-cited integration strengths and higher all-time mention counts. - **Hyland OnBase:** Integrations cited in 21 all-time reviews, including integration with Epic. - **DocStar ECM:** Integration with ERPs like SAP mentioned in recent reviews, but without a significant all-time mention count. ### How do Hyland OnBase and DocStar ECM compare on customer support? Hyland OnBase leads on Quality of Support with a 1.0-point advantage (8.3 vs 7.3), a material difference per the Delta Rule. - **Hyland OnBase:** Reviewers frequently cite prompt and helpful support, with 19 all-time mentions for Customer Support. - **DocStar ECM:** Support is described as helpful in recent reviews, but some reviewers note delays and limited support for custom workflows. ### Which is easier to implement, Hyland OnBase or DocStar ECM? Hyland OnBase is easier to implement, with a 1.1-point higher Ease of Setup score (7.6 vs 6.5) and stronger Ease of Admin (8.1 vs 7.5). - **Hyland OnBase:** Reviewers describe setup as straightforward, with ample training and support resources, though complexity can increase with customization. - **DocStar ECM:** Reviewers mention that setup is generally easy for basic use cases, but complexity and interface challenges can slow implementation for more advanced needs. ### Which product has better Workflows? Hyland OnBase is the stronger platform for Workflows, with more reviewer-cited strengths and higher mention counts. - **Hyland OnBase:** 22 all-time mentions for Workflow Efficiency, 21 for Workflow Management, and a Meets Requirements score of 8.8. - **DocStar ECM:** Workflows cited in recent reviews, with a Meets Requirements score of 8.1.