I'm happy to hear you've enjoyed the company (account) prospecting! We have some exciting, unique updates on this front - both in our chrome extension and salesforce apps. Our focus is on accounts - helping sales & marketing teams align on best fit accounts.
Thanks for noticing our company data quality - we have several teams dedicated to programmatically and manually validating company data. Glad it's paying off.
On the contact info front, I’m very sorry about your experience with it, especially the trial process. It sounds like that definitely didn’t work for you. FWIW, the only reason we limit free trial access is because we have had a few bad actors in the past use the trial to download data without paying. It sounds like we didn’t do this in a way that gave you all the info you needed, which is something we definitely did not intend - I'm very sorry about this. We will work to improve as a result of your input here.
You’re right about our contact info - this is a much newer feature for us (and one we do use third parties for) as opposed to how we meticulously source our own core company data. Sounds like we under-delivered there for you and I’m sorry about that.
Most of our customers use us to manage their account data, rank best fit account lists, find new accounts, associate leads with accounts, and drive outreach to those best accounts using company signals, conferences, and insights. Do you have any upcoming projects or campaigns coming up where you'd like to force rank best fit accounts? Would love to see if I can help you leverage any of this further.
I would definitely like to work directly with you to try to turn your experience into a win, if I can. Will follow up with you directly.