D&B Connect Reviews & Product Details

D&B Connect (the next generation of D&B Optimizer) is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B Connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the automation of cross-channel marketing tasks on social media, email, and websites.

Product Website

Seller

Dun & Bradstreet

Discussions

D&B Connect Community

Languages Supported

English

Product Description

Strategically profile your ideal buyers, accurately target your customers and optimize your demand generation engine with better data.

Overview by

Kevin Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

D&B Connect Integrations

(4)

Verified by D&B Connect

D&B Connect Media

D&B Connect Demo - Assess the Health of Your Data

D&B Connect dashboard shows high-level overview of your company's data health

D&B machine learning algorithms will automatically map your company data with D&B data.

D&B Connect Demo - Configure Your Match Rule

Configure match rule with D&B matching engine based on your desired match criteria. Our identity resolution engine will continually learn from your data management project and optimize your match rate

Enrich data elements from 2,500 data attributes available from D&B Data Cloud to append your data.

Official Downloads

(1)

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D&B Connect

G2 reviews are authentic and verified.

Here's how.

Verified User in E-Learning

Mid-Market (51-1000 emp.)

12/5/2023

"Keeping Account Data relevant"

4.5/5

What do you like best about D&B Connect?

Ease of use, easily integrates with CRM and keeping account data up to date Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Too many custom fields takes space and get's little confusing Review collected by and hosted on G2.com.

Response from Kevin Johnson of D&B Connect

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Thank you so much for your kind words! We’re glad you’re pleased with D&B Connect, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback.Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Vince M.

Small-Business (50 or fewer emp.)

4/28/2023

"gets complete information"

5/5

What do you like best about D&B Connect?

It give complete information about a industry Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

There is noting to say about dislike as the product is outsatnding Review collected by and hosted on G2.com.

Response from Kevin Johnson of D&B Connect

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Thank you so much for your kind words, Vince! We’re glad you’re pleased with D&B Connect and that it’s been beneficial to your company. Dun & Bradstreet strives to provide the best experience possible so that you can be successful. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Shreyans P.

Corporate Development + Venture Practice Lead

Enterprise (> 1000 emp.)

6/23/2021

"Cloud-based platform that optimizes data, performs audience targeting, analyzes and visualizes data"

5/5

What do you like best about D&B Connect?

I love D&B Optimizer's entity resolution and matching, data enrichment, data analytics, and visualization tools. We use D&B Optimizer for prospecting, lead qualification, and sales intelligence, and the tool has become integral to our enterprise and industry research along the path of our sales funnel. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

D&B Optimizer does experience missing records and data from time to time, being fed from our central CRM. The tool also requires stringent setup and data maintenance from the start of implementation to avoid any potential issues that could arise by cross-functional teams. Review collected by and hosted on G2.com.

Response from D&B Customer Engagement Team of D&B Connect

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Hi Shreyans,

Thank you for leaving a review about D&B Optimizer! We are so thrilled to hear that our product has helped you leverage company and contact data across your ABM campaigns allowing your sales and marketing teams to secure and close deals. I am so glad D&B Optimizer has become an integral part of your business. We also understand some of the troubles you may be having and would like to let you know we are continuously making enhancements to our data quality, product, and user experience. It is wonderful to see your success with D&B Optimizer and we can't wait to see what else you can accomplish!

Carrie M.

CRM Strategy Director

Enterprise (> 1000 emp.)

2/11/2021

"Helpful data quality and structure for our very squirmy company data."

3.5/5

What do you like best about D&B Connect?

Having curated company info provided for us is incredibly helpful. We most value the DUNS numbers and hierarchies, as well as our ability to match, revise hierarchies, and easily add matching companies. We are also using Form Fill to increase matching of form recipients to existing companies. This increases data quality and reduces manual time to match people to companies later. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Optimizer only looks at a few standard objects to find numbers of related Salesforce records. It would be great if we could add checking custom objects, as that would tell a more complete story. I also wish it were easier to clean our data. Like it or not, examining unmatched records is a completely manual process. It took us over 200 hours to do the 1/3 of our data that was unmatched companies (5K our of 15K records). Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

We have increased our data quality and reduced ongoing bad data. In real terms, this means that when people search for companies, they're more likely to easily find the one they want rather than have to choose among 5 that all seem similar...which one to pick? It also means that when we roll up accounts, we're more likely to see every contact, opportunity, and other records that relate to that organization. This is very helpful for leadership and strategic planning. Review collected by and hosted on G2.com.

Response from D&B Customer Engagement Team of D&B Connect

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Hi Carrie,

Thank you for leaving a review and being a user of D&B Optimizer! We are thrilled to hear that D&B Optimizer has helped improve your data quality and has allowed you to better target accounts and contacts. We greatly appreciate your feedback and we would like to let you know we have a one-time clean service that helps customers with their manual processes of data clean up. If you are interested, we would be happy to get you in touch with one of our consultants to help you address some of you current challenges. Please let us know if we can help you at all. We are excited to see what else you can accomplish with D&B Optimizer!

Durgesh K.

Founder

Mid-Market (51-1000 emp.)

12/27/2022

"D&B had helped me to connect to expert and helped in building a healthy organizational relationship."

4/5

What do you like best about D&B Connect?

Business emails and business information, including financials, are up to the mark. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Sometimes the accuracy of the contact information is not correct. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/10/2023

"Review of the tool"

2.5/5

What do you like best about D&B Connect?

It is helpful for providing information that is required. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

SOmetimes the data is off in comparison to other tools Review collected by and hosted on G2.com.

Response from Kevin Johnson of D&B Connect

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Thank you for taking the time to provide your feedback on D&B Connect. Dun & Bradstreet strives to provide the best experience possible so that you can be successful. I wanted to let you know we are constantly improving our product, so we value your feedback. Would you be open to having a conversation with a member of our product team to better understand your concerns with the product?

Jerry G.

Director of Corp FP&A / Business Intelligence

Enterprise (> 1000 emp.)

5/19/2020

"The best tool to clean, enrich and append data for all sorts of Financial and Marketing analysis"

5/5

What do you like best about D&B Connect?

The tool is easy to use and gives lots of feedback at the end on data quality and segmentation data that is insightful Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

I would like to be able to append Marketing contact data but not able to do so Review collected by and hosted on G2.com.

Recommendations to others considering D&B Connect:

It is great for companies looking to increase their share of wallet and understand their ideal customer profiles without spending a lot of money on tools Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

The tool helps me understand our customer base and ideal customer profile and look at industry trends. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/14/2022

"Good tool for consistency of data in SFDC"

4/5

What do you like best about D&B Connect?

The volume of data is excellent as you'd expect from D&B, but I love that you can use this as your sole method for lead and account creation in SFDC, forcing users to search for records before creating their own outside of D&B. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

The employee number data is often wrong. Review collected by and hosted on G2.com.

Keith H.

Product Marketing Manager

Small-Business (50 or fewer emp.)

9/10/2021

"Worst business experience of my career so far"

0/5

What do you like best about D&B Connect?

Nothing, the entire process demonstrated that D&B are thefts, nothing more, nothing less. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

(1) The sales rep lied and claimed we could import a list of 100k domains and match those against the database. The only problem is that there are roughly 10-15% of domains available in our target industries, so the product is useless for our purpose

(2) Several attempts to contact about this resulted in D&B completely ignoring us and not bothering to respond

(3) I filed a BBB report, and they claimed they were "in contact with us." Another lie.

(4) Then the cherry on top: They finally said they canceled the account and would issue a refund in 3-5 business days, after which we were subsequently charged AGAIN the very next day!

In all four steps, they lied. I'm assuming all these reviews are fake reviews written by employees because there is no way anyone could find this company competent, or in any way honest. Review collected by and hosted on G2.com.