--- title: D&B Connect Reviews meta_title: 'D&B Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 133 reviews by the users' company size, role or industry to find out how D&B Connect works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 133 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # D&B Connect Reviews **Vendor:** Dun & Bradstreet **Category:** [Data Quality Tools](https://www.g2.com/categories/data-quality) **Average Rating:** 4.1/5.0 **Total Reviews:** 133 ## About D&B Connect D&B Connect (the next generation of D&B Optimizer) is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B Connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the automation of cross-channel marketing tasks on social media, email, and websites. ## D&B Connect Pros & Cons **What users like:** - Users appreciate the **ease of use** of D&B Connect, enjoying seamless integration and simplified data management. (19 reviews) - Users find the **data accuracy** of D&B Connect essential for enhancing growth and streamlining CRM integration. (18 reviews) - Users value the **extensive data quality** in D&B Connect, enhancing record mapping and enriching CRM systems effectively. (11 reviews) - Users appreciate the **easy setup** of D&B Connect, facilitating seamless integration and efficient data enrichment. (8 reviews) - Users value the **accuracy** of D&B Connect, enhancing data insights and supporting compliance and growth effectively. (7 reviews) - Users appreciate the **excellent B2B data coverage** of D&B Connect, benefiting from quality contact information and integrations. (7 reviews) - Helpful (7 reviews) - Time-saving (7 reviews) - Users appreciate the **seamless CRM integration** of D&B Connect, enhancing efficiency in lead enrichment and prospecting. (6 reviews) - Users appreciate the **easy integrations** of D&B Connect, seamlessly connecting with CRMs for efficient prospecting and data enrichment. (6 reviews) **What users dislike:** - Users find **limited control and tracking** over data usage in D&B Connect, leading to confusion and inefficiencies. (9 reviews) - Users find D&B Connect **expensive** , limiting access for smaller businesses due to high pricing tiers and data coverage disparities. (7 reviews) - Users face a challenging **learning curve** with D&B Connect, making it difficult to utilize the tool effectively. (7 reviews) - Users find **limited functionality** in D&B Connect, facing challenges with account creation and contact matching processes. (6 reviews) - Users are frustrated by **missing features** in D&B Connect, such as incomplete data and slow reporting capabilities. (6 reviews) - Users are frustrated by the **outdated data** as updates can take 24-48 hours, impacting business accuracy. (6 reviews) - Users are frustrated with the **outdated information** on D&B Connect, leading to unreliable data and insights. (6 reviews) - Users report **data inaccuracy** in D&B Connect, leading to unreliable information and complications in usage. (5 reviews) - Data Management (5 reviews) - Users report **inaccuracy issues** with phone numbers and revenue data, impacting overall reliability and experience. (5 reviews) ## D&B Connect Reviews ### 1. Lattice is an essential business tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Andre W. | Marketing Automation Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about D&B Connect?** Lattice has been hugely helpful to our team. They have a great onboarding and customer service team that has been helpful at every step of the way. The interface is intuitive and easy to use and walk through with management and executives that aren't familiar with the tool. **What do you dislike about D&B Connect?** I have no major complaints about Lattice. A greater value in integrating with MAP might be interesting. **What problems is D&B Connect solving and how is that benefiting you?** Lattice has been critical to implementing ABM, and in conjunction with an ABM-focused digital channels team, Lattice completes the puzzle. ### 2. Great way to source contacts **Rating:** 4.0/5.0 stars **Reviewed by:** Michael R. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about D&B Connect?** D&B is making the Netprospex solution better and giving more valuable and accurate information for marketing and sales to use. Also need to mention that their customer service is fantastic. If you don't have enough time to pull a list, send them what you want and they will do it for you. **What do you dislike about D&B Connect?** The preview function and opt out of contacts you don't want is horrible. Previous versions of this solution allowed you to uncheck the contacts that you don't want. Doesn't seem like this is capable anymore. **Recommendations to others considering D&B Connect:** This solution is pretty good to use when you need to target specific titles and organizations with your email campaigns. Data accuracy seems to be pretty good, but the biggest draw back is being to unselect people/titles/companies that you don't want. However, their customer service is spectacular. They will pull all lists for you, as long as you give them what you are looking for. They turn it around in 24-48 hours when necessary. **What problems is D&B Connect solving and how is that benefiting you?** allows you to source more contacts at companies to help your with e-mail campaigns to help drive sales opportunities. ### 3. Great Client Support, Awesome Product **Rating:** 4.5/5.0 stars **Reviewed by:** Sengchanh S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about D&B Connect?** Our reps are very pleasant to work with and has been extremely responsive with of our needs. Kept us updated through out the entire launch and was never hesitant to jump on a call. **What do you dislike about D&B Connect?** UI took a little effort to navigate through and understand, but our CSM has been helpful in addressing that area. **What problems is D&B Connect solving and how is that benefiting you?** We use Lattice to prioritize our best-fit accounts, drive more effective targeting for territory planning with our sales team and evaluate the effectiveness of our marketing programs. ### 4. Good, solid product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2018 **What do you like best about D&B Connect?** The amount of leads we get are great. Good **What do you dislike about D&B Connect?** A lot of leads don't know workday. But we are working on this. But the data we get from d&b is strong **What problems is D&B Connect solving and how is that benefiting you?** Increasing database. ### 5. Outdated **Rating:** 1.5/5.0 stars **Reviewed by:** Kelley W. | Office Manager & Lead Gen Researcher, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2017 **What do you like best about D&B Connect?** It gives you a lot of contacts options to review. **What do you dislike about D&B Connect?** When I cross check the contacts of interest, most of them have been gone from the company for at least 3 years, if not more. **Recommendations to others considering D&B Connect:** Lots of info. You will have to sort through it to find what you really need. And cross check the info , as it might be outdated by years. **What problems is D&B Connect solving and how is that benefiting you?** Finding contacts to prospect **Official Response from John Kolakowski:** > Thanks for providing a review and comments, Kelley. On behalf of Dun & Bradstreet, I apologize if your experience with D&B Hoovers has been less than exceptional. Based on your comments, it seems that you might be challenged with both navigating through the solution and identifying relevant contacts to target for prospecting efforts. I'd certainly be interested in speaking with you directly to support your efforts - I've provided my contact information below, and please reach out to me at your convenience. Regards, John Kolakowski Dir. Global Customer Marketing EM: kolakowskij@dnb.com Tel: 781-672-9283 ### 6. Great Data Cleansing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2016 **What do you like best about D&B Connect?** Very easy to use, intuitive, great account managers. They provided as many free training as possible for you to understand how to use their system. Phenomenal service! **What do you dislike about D&B Connect?** I haven't found any features that I did not like because it provided all the tools we needed which is to clean up our customer database as clean as possible. **Recommendations to others considering D&B Connect:** This is a great tool to cleanse your customers' database. They have great customer support team. **What problems is D&B Connect solving and how is that benefiting you?** Data cleansing of our customers and prospects. They can also append our prospects contact info. if they are missing. They tell us the risk and deliver-ability of our e-mail campaign so we can prevent high e-mail bounce rates. ### 7. Great resource for company information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about D&B Connect?** The ease of use in searching for information. The ability to download and export data results. **What do you dislike about D&B Connect?** Can't really think of anything negative. **What problems is D&B Connect solving and how is that benefiting you?** We pull SIC code information, and verify customers' business/company information. Great single source for the most accurate data ### 8. Lot's of Great Information **Rating:** 3.0/5.0 stars **Reviewed by:** Dianna S. | Business Development Representative - SAP Customer Engagement & Commerce, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about D&B Connect?** The information that is there is accurate. You can get great insight into the company and some of its employees. **What do you dislike about D&B Connect?** For me, it needs more information on the decision makers at the companies. I can't speak with a company, only to someone who works there. **Recommendations to others considering D&B Connect:** Add emails and phone numbers to contacts if you can. **What problems is D&B Connect solving and how is that benefiting you?** Which companies align, hierarchy, parent companies and some good contact names. I've been able to weed out the companies who were either too small or didn't align to my territory. ### 9. User-Friendly Platform with Great Results **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen R. | Solution Marketing Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2017 **What do you like best about D&B Connect?** Workbench is a great self-service platform. It makes our data cleanse process quick and easy. **What do you dislike about D&B Connect?** Data can be complicated but the team at Netprospex is so helpful! We work with several other database vendors and they are by far my favorite! **What problems is D&B Connect solving and how is that benefiting you?** Appending missing lead data and email deliverability. We try to run our database through once/quarter and have noticed so many duplicates and invalid emails that may have otherwise gone unnoticed. ### 10. Senior Strategic Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about D&B Connect?** The ability to dive deep into an organization to research resources, platforms, verticals, etc **What do you dislike about D&B Connect?** Haven't come across any aspects I dislike **What problems is D&B Connect solving and how is that benefiting you?** Compare and contrast in a specific vertical ### 11. Manager, Customer Success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about D&B Connect?** The ease of use and the quality of the data. **What do you dislike about D&B Connect?** The match & append rate is good but would like to see a higher match rate or set priority on the match data such as must match email and phone. **Recommendations to others considering D&B Connect:** I would absolutely compare this product to your current system. Even if you were not considering a change, you will be glad you tried it. It will show you what you may be missing with your current provider. **What problems is D&B Connect solving and how is that benefiting you?** Solving for quality data and have been able to get a good start using this product. ### 12. Review of Hoovers. **Rating:** 1.5/5.0 stars **Reviewed by:** Kate L. | Business Development Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about D&B Connect?** I don't really like Hoovers at all. It doesn't provide accurate information about the companies I'm searching. **What do you dislike about D&B Connect?** When I look up a company to get information on them before making a call, the revenues are always way off and it's very difficult to use and create lists from. **Recommendations to others considering D&B Connect:** Please be more accurate about the revenues of the companies listed in the database. **What problems is D&B Connect solving and how is that benefiting you?** I'm trying to find companies that I can prospect and sell my software to. **Official Response from John Kolakowski:** > Many thanks, Kate, for taking the time to provide a review of D&B Hoovers. On behalf of Dun & Bradstreet, I apologize for the less than satisfactory experience you've had with the product. I've reached out to you offline and also provided my contact information below - I'd certainly be interested in discussing the specific type of information that you're looking for and how we can provide the financial data that you need to support your business development efforts. I look forward to the opportunity to speak with you soon. Regards, John Kolakowski Director, Global Customer Marketing EM: kolakowskij@dnb.com ### 13. Great Data for Growing Your Pipeline **Rating:** 4.5/5.0 stars **Reviewed by:** Sara M. | Manager, Sales Enablement, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about D&B Connect?** The ease of finding records via lists within Salesforce's interface and importing new records directly. **What do you dislike about D&B Connect?** Steps involved to pull back into CRM. We are still working with our rep to make this process more smooth **What problems is D&B Connect solving and how is that benefiting you?** We use it for building new prospect lists ### 14. NetProspex Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2017 **What do you like best about D&B Connect?** Very user-friendly UI and an extremely easy learning curve. The email deliverability information has been great too! **What do you dislike about D&B Connect?** Having to add all of the different data points that I want to enrich for every upload is less than ideal. **Recommendations to others considering D&B Connect:** Their Support and Customer Success team has been second to none. Always quick to respond and very helpful. They also seem to be going in the right direction based on the product roadmap we've heard about. **What problems is D&B Connect solving and how is that benefiting you?** Email deliverability has been the first problem that NetProspex has solved for us. Next, we'll utilize the enrich and append data to update our database. ### 15. informative information about my customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about D&B Connect?** It has a simple intuitive interface that allows for quick searches **What do you dislike about D&B Connect?** It is sometimes difficult to find Africa Customers **What problems is D&B Connect solving and how is that benefiting you?** Understand my customers current economic info ### 16. good experience ontain information **Rating:** 4.0/5.0 stars **Reviewed by:** Isabel G. | Creating a relationship between businesses and their customers @ SAP Hybris, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2017 **What do you like best about D&B Connect?** I like the most to know information about companies **What do you dislike about D&B Connect?** The way that shows the information I prefer the past version **What problems is D&B Connect solving and how is that benefiting you?** provides me information about the gain that the companies obtain ### 17. Easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2017 **What do you like best about D&B Connect?** D&B is very user friendly and makes it easy to search and understand the results you receive. They have an expansive database. **What do you dislike about D&B Connect?** D&B could work better to maintain their database and keep it up to date compared to some of their competitors. **What problems is D&B Connect solving and how is that benefiting you?** We use it for conflicts purposes, to research corporate backgrounds and family trees. ### 18. Good Data = Good Marketing = Good Customers **Rating:** 4.5/5.0 stars **Reviewed by:** Jason P. | Chief Revenue Officer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2016 **What do you like best about D&B Connect?** NetProspex is responsive, they have great data, and they always deliver on time. **What do you dislike about D&B Connect?** So far my only "wish" is that they had a few more advanced search features so that we could segment a bit tighter. **Recommendations to others considering D&B Connect:** The biggest recommendation that I have is to do the training, get to know your account manager, allow NetProspex to pull a few lists for you to help you get started. The WorkBench tool is fantastic, but there are some subtle tricks to it that are important for you to know as you assemble lists. **What problems is D&B Connect solving and how is that benefiting you?** We are selling a relationship insights platform to sales leaders that helps them uncover information about key accounts across their teams. This frees up sales people to sell more, faster, and frees up the enterprise to service customers with more accurate data. ### 19. Expanded Target Lists, Increased visibility, committed team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2016 **What do you like best about D&B Connect?** Lattice has helped us more than triple our target account list with their predictive scoring model and list appending services. Our SDRs love being able to use the data Lattice provides to have deeper conversations with prospects they cold call. I also found their team to be very responsive – they were truly committed to helping us succeed. Our CSM has been hands-on in helping us get buy-in from sales, get started with predictive and support us through implementation. Our visibility into the different components of the scoring models, and ability to adjust the weights of the different attributes to our choosing is unique among the different products we considered. It gives us more control and confidence in the resulting data. **What do you dislike about D&B Connect?** We've uncovered a few errors in the data sets and UI, but ultimately Lattice has been quick to respond and correct. I'm also doubtful we would have had the visibility needed to uncover errors like this in competing products. **Recommendations to others considering D&B Connect:** Align with your sales team before you ever purchase. We had our sales team involved from the very start so they were bought in on the concept of predictive, which made our implementation process much smoother. **What problems is D&B Connect solving and how is that benefiting you?** Lattice has helped develop a more complete, verticalized account-based marketing strategy. It has given our SDRs and AEs more data to use when customizing outreach messages to products, and it gives me, and the leader of the org, more confidence in our direction ### 20. Go-to source for fast up to date company profile info **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about D&B Connect?** Easy to search and find company profile info that is very up to date and accurate **What do you dislike about D&B Connect?** I don't know if there is a mobile app - that would be useful **What problems is D&B Connect solving and how is that benefiting you?** Fast and easy company profile info and stats that anybody can use easily ### 21. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about D&B Connect?** The workbench tool is great for managing your data projects. **What do you dislike about D&B Connect?** Would like a better match rate for contacts. **Recommendations to others considering D&B Connect:** Great tool **What problems is D&B Connect solving and how is that benefiting you?** We are normalizing and enriching data! ### 22. Marketo Integration = Piece of Cake **Rating:** 4.0/5.0 stars **Reviewed by:** John R. | Marketing Operations / Analyst, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2015 **What do you like best about D&B Connect?** Our account team at Netprospex has given us a genuinely great experience. From scoping out a package that worked for our organization, through working with us on implementation, support, and the ins and outs of the Marketo Integration, we feel we have found a good partner as we look to fill/clean out our database. **What do you dislike about D&B Connect?** Phone numbers tend to have a better accuracy rate than emails, which isn't a huge deal for us given we do heavy phone prospecting. Being able to exchange bad contacts is a definite plus, so in the long-term, we will get the value we are looking for out of our package. We would like to see email bounce rates go down in the short term though and are actively working with our account team to find the root of the issue. **What problems is D&B Connect solving and how is that benefiting you?** We use Netprospex to clean our existing database, enrich form fill opt-in contacts with deeper data (via the Marketo webhook), and pull net new leads. Three business problems in one package that integrates with our Marketo platform. All round value here. ### 23. Great service from my account manager, great turn around times. **Rating:** 4.0/5.0 stars **Reviewed by:** Neal B. | Marketing Operations Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2015 **What do you like best about D&B Connect?** The interaction with NetProspex staff is friendly but professional and quick. I can't fault the delivery of our account manager Devin who always gets the job done and at a blisteringly quick pace which puts some UK providers to shame. NetProspex seem open to working with us to integrate our proprietary targeting solution into theirs to streamline purchase and use. **What do you dislike about D&B Connect?** As with every data provider I've ever used, could have a better hit rate against the target list. The data we've use has had mixed results and There really isn't a lot not to like. **Recommendations to others considering D&B Connect:** Test and see for yourself. **What problems is D&B Connect solving and how is that benefiting you?** We have designed and implemented a targeting system for companies we think will be interested in our product. Our go to market issue was finding individuals with the right role at those companies, email and phone numbers for them to start to engage in conversation. ### 24. NetProspex is your one stop contact data management shop **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2015 **What do you like best about D&B Connect?** The ability to have a one stop shop company who can not only clean your data, verify your data, and append your data, but also sell you net new, fresh contact date to feed your marketing or sales operations. Has two separate parts, one directed at sales individuals, and the other, directed at marketing individuals. The marketing relate piece seems to be much stronger and should be a big focus for the company moving forward as its more appealing looking and the UI is nicer than some competitors ive used. **What do you dislike about D&B Connect?** I dislike the pricing model. When we last worked with them, the pricing per contact was much higher than competitors, but the data is of high quality. **Recommendations to others considering D&B Connect:** The contact data is much better than some other sources we have used, but it is not perfect. **What problems is D&B Connect solving and how is that benefiting you?** We are solving two main problems with this technology. Mainly, we had an issue with many duplicated and old records in our email database, which was slowing us down and costing us money. Also, our sales reps can spend more time selling, and less time prospecting as we can generate large call lists. ### 25. Awesome team to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2015 **What do you like best about D&B Connect?** The NetProspex team provides top-notch customer service. Every member of the team I've worked with has shown a true desire to help my company succeed! I also like their integration with Marketo and thought it was pretty easy to set up the webhook. **What do you dislike about D&B Connect?** I had some problems pulling a new contact list from their portal - partly because I had very specific search criteria which required me to upload spreadsheets that define those criteria. However, I was able to get the issue resolved with help from a customer service rep (who had no problem with me directly calling or emailing her - super helpful). **What problems is D&B Connect solving and how is that benefiting you?** We were working with very old and outdated data in our CRM system. Since working with NetProspex, all key metrics (such as email deliverability and conversion rate) have markedly improved. ### 26. A great partner for improving our database **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah H. | Director of Marketing, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2014 **What do you like best about D&B Connect?** Every person I've worked with at NetProspex has demonstrated a sincere desire to get my company the best possible deliverable and to truly improve our company's processes when it comes to our contact database. So far, we have primarily worked to cleanse our existing database segments, and I am thrilled with the time the team has taken to help me establish the best possible cleanse and enrich options as well as to understand how to measure beginning and ending data quality and confidence levels. I feel like NetProspex truly cares about improving my company's database long after getting paid for their work. **What do you dislike about D&B Connect?** My company serves a very niche industry (public safety and law enforcement), and the titles and job roles we target are equally niche. After our first attempt at acquiring new contacts from the NetProspex database, I found that the results were too broad and not targeted enough for our industry. However, after voicing my concern, the team surprised me by digging deep to better understand our industry and match our targeted titles, and after the work we've done, I'm now much more confident that I can trust new contact deliverables. It just took both parties digging in, but it was worth it. **Recommendations to others considering D&B Connect:** Take the time to understand how you want your database organized and how you want to segment it. Spend time with the folks at NetProspex to set up your Cleanse & Enrich options correctly from the beginning, and follow through on your end with updating your database. **What problems is D&B Connect solving and how is that benefiting you?** Our primary goal with NetProspex is cleansing our existing database to weed out bad/old emails and improve the ability to segment our email marketing efforts. Any new contacts acquired that fit our industry are a plus! ### 27. Great product, great team **Rating:** 5.0/5.0 stars **Reviewed by:** Tina B. | Advisor, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2014 **What do you like best about D&B Connect?** I have not had a great experience with companies like Netprospex. Lists were beyond bad, people did not follow-up or even want to talk to you, you had to fight to get what you originally contracted. I did not have my hopes up - though I was pleasantly surprised throughout the negotiation - timely, always asked to offer additional value. OK, I thought, now that they got me I'm going to see what they are really like. What a fantastic surprise. They were all the things they were during the negotiation and more. The data has been some of the best data I have seen, their data cleansing services immediately added value, and their team has been absolutely fantastic to work with. I really could not have found a better partner to our business. I would recommend this product to anyone looking for data cleaning or list acquisition. Their data cleansing product is easy to use. Their social validation and call center work on the lists has definitely paid off. **What do you dislike about D&B Connect?** I have yet to find a complaint. We had a l little back and forth to set up fields appropriately in Marketo using their data, but it was all completely manageable. **What problems is D&B Connect solving and how is that benefiting you?** Extending lists of contacts in corporate finance; cleaning up data we currently own. We now have a much stronger email marketing program - the enrichment from Netprospex allows us to do proper segmentation. As a result we can deliver against our programs with more focused leads in a shorter timeline. ### 28. Great people, great technology **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan S. | Director of Demand Generation, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2014 **What do you like best about D&B Connect?** The people are great to work with. They've given us the tools we need but have also walked us through various ways to solve the problems, sometimes using those tools and sometimes offering coaching. **What do you dislike about D&B Connect?** Some of the more complex issues between Marketo and Salesforce, removing contacts but keeping track of our metrics, we need to figure that out. But that's on our side and not reflective of their performance. **Recommendations to others considering D&B Connect:** Make sure you have an expert on your side who knows what she wants to do with the data you get from NetProspex. They can't and shouldn't be the ones to do that, but it's difficult to solve without that expertise. **What problems is D&B Connect solving and how is that benefiting you?** Cleaning up old data, enhancing good data with more and clean info. ### 29. Easy to Work With **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2014 **What do you like best about D&B Connect?** The team is great to work with and was very helpful in setting up our database's cleanup - so far the only significant way we've used their services. The process is very manual in nature - mapping fields, deciding which to enrich vs. which to leave alone, which to trust vs. those to validate with sales - and the NetProspex team made it extremely organized and manageable, leading to a very quick and successful implementation. We were able to enrich quite a bit of our database and although we're still in the process of validating the data's accuracy, so far so good. We feel confident enough that we're now in the process of integrating their Marketo connector as well. **What do you dislike about D&B Connect?** Being a tech company, we could have used additional intelligence on technologies used by the provided accounts. We got some, and it seems accurate, but for a relatively low % of the database. **Recommendations to others considering D&B Connect:** So far we have used NetProspex for a one-time database cleanup vs. some other common use cases. Specific to it - NetProspex provides a lot of good data, perhaps too much if you don't make sense of it. Make sure to take a good amount of time to think through what data would be useful, how it maps to your existing model, what data you completely trust vs. that for the sales team to validate, etc. Most importantly, we (marketing, who implemented the solution) are in very close touch with sales in regards to the data quality. **What problems is D&B Connect solving and how is that benefiting you?** Enrich existing large database for better sales prospecting and email nurture targeting. ### 30. Poor quality data with little to no support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2014 **What do you like best about D&B Connect?** The ability to download as many or as few contacts as you wish, on a pay-as-you-go basis. **What do you dislike about D&B Connect?** The data we did purchase was often so poor that we couldn't use it. Once we did a data pull for a client, validated it ourselves by calling the contacts, and found a 2% accuracy rate! **Recommendations to others considering D&B Connect:** Be careful and be sure to validate the data yourself. **What problems is D&B Connect solving and how is that benefiting you?** Searching for new, accurate contact information for our own campaigns and those of clients. We've realized little to no benefits. ### 31. Poor data and horrible response rates on email campaigns **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2013 **What do you like best about D&B Connect?** Easy to search and export data. They also credit for any emails that bounce. That's about it. **What do you dislike about D&B Connect?** The data is suspect to say the least. I ran countless campaigns against NetProspex leads, and RARELY got a response. I sent webinar invites, free trial promotions, white paper offers, you name it. Hardly anyone ever opened my email, much less clicked a link. This is probably why NetProspex offers a refund for any emails that bounce. The reality is, 3rd party lead list providers are a dying breed. The individuals in these databases are getting spammed over and over and over again, so your chances of actually getting through to them and getting them to respond are literally ZERO. Also - base pricing of $1.00 per credit/lead is absolutely ridiculous. If you pay $1.00 per lead from any 3rd party list provider for totally unqualified leads, you need to have your head examined! If you have no other option and have to work with these guys, negotiate the price per lead down! I wouldn't pay more than $0.30-$0.40 per lead/credit. **Recommendations to others considering D&B Connect:** Do not waste your time or money. You will not see a positive ROI. ### 32. Great connector with Marketo **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff C. | Manager, Global Marketing Operations, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2013 **What do you like best about D&B Connect?** Set up was a breeze and only took a few minutes. **What do you dislike about D&B Connect?** Would like a bit more insight into what has been processed (what they were able to match and unable to match) **What problems is D&B Connect solving and how is that benefiting you?** We are able to keep forms short and still get a rich data profile on people interacting with our company online. ### 33. Promising source of clean prospect contact information **Rating:** 2.5/5.0 stars **Reviewed by:** Eugene C. | Partner, Venture Capital & Private Equity, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2012 **What do you like best about D&B Connect?** It's easy to search for contacts in their database. Although they have limited contacts in my industry (healthcare, life sciences), it's obvious that the contact information is detailed and high-quality. Additionally, it's easy to 'trade contacts' so that I can acquire them for no additional cost! The search can be immediately done via their website to see what they have. **What do you dislike about D&B Connect?** Wish they had more in my industry; they could have a better UI **Recommendations to others considering D&B Connect:** If you're hunting for specific prospects and contact information, this can be a promising place to start. I have my sales and marketing team evaluating this to acquire contacts from this source. They have specific datamining projects that are sent out to their clients in addition to their online database ## D&B Connect Discussions - [How can I get in touch with Dun & Bradstreet Sales?](https://www.g2.com/discussions/general-faq-0e6dabe0-d72f-4a80-8342-9625c56febe8) - 1 upvote - [How do I get in touch with the Dun & Bradstreet Client Services team?](https://www.g2.com/discussions/general-faq-e3064680-f62a-4a68-80ac-fef5baa26c77) - 1 upvote - [What is the pricing for Dun & Bradstreet's products?](https://www.g2.com/discussions/general-faq-73d4747e-c6e9-404b-8c99-d14fdda6e099) - 1 upvote - [Where does Dun & Bradstreet's contact data come from?](https://www.g2.com/discussions/general-faq-cccaec1f-c5d4-4cc8-ac23-6041d24c20e1) - 1 upvote - [How is Dun & Bradstreet's contact data verified?](https://www.g2.com/discussions/general-faq) - 1 upvote - [View D&B Connect pricing details and edition comparison](https://www.g2.com/products/d-b-connect/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+14%3A04%3A33+-0500&secure%5Bsession_id%5D=52b6e361-d278-4717-a143-f55f05f74772&secure%5Btoken%5D=c825e92220e1ad7c9d1671833274cb31ccc529f9e1f0fd91b354a02bb5e839c8&format=llm_user) ## D&B Connect Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [S3 Drive](https://www.g2.com/products/s3-drive/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Tamr](https://www.g2.com/products/tamr/reviews) ## D&B Connect Features **Data Availability** - Contact Data Availability - Company Data Availability - Technographic Data Availability **Lead Generation** - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Administration** - Data Modelling - Workflow Management - Dashboards and Visualizations **Lead Intelligence** - Lead Validation - Lead Enrichment - Lead Quality **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Management** - Data Discovery - Data Profililng - Reporting and Visualization - Data Lineage **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Account Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Compliance** - Sensitive Data Compliance - Policy Enforcement **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **Security** - Access Control - Roles Management - Compliance Management **Agentic AI - Lead Intelligence** - Cross-system Integration **Data Quality** - Data Preparation - Data Distribution - Data Unification **Platform Operations** - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Maintainence** - Data Quality Management **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - APIs **Functionality** - Identification - Correction - Normalization - Preventative Cleaning - Data Matching **Generative AI** - AI Text Generation - AI Text Summarization **Management** - Reporting - Automation - Dashboard - Governance **Data Availability - Marketing Account Intelligence ** - Technographic Data Availability **Agentic AI - Data Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Data Accuracy - Marketing Account Intelligence ** - Technographic Data Accuracy **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Messaging ## Top D&B Connect Alternatives - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,879 reviews) - [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) - 4.4/5.0 (1,941 reviews) - [Lead411](https://www.g2.com/products/lead411/reviews) - 4.5/5.0 (480 reviews)