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# Smartlook vs cux.io Comparison - What are their main differences?

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Smartlookcux.io[+ Add Product](#)

Pricing

**Smartlook**
Free Trial

**$0.00** Flat Rate Per Month · Free

**$55.00** Flat Rate Per Month · Pro

**Custom Quote Available** · Enterprise

**cux.io**
Free Trial

**Free Trial** · Free CUX Trial

**€290.00** · Business + 

**Contact Us** · Enterprise

**Pricing Insights**
from reviews

Perceived Cost

**Smartlook**
$$$$$

**cux.io**
$$$$$

Average Discount

**Smartlook**
9%

**cux.io**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Smartlook** 6 months
Based on 100 responses

**cux.io** 6 months
Based on 100 responses

Return on Investment

**Smartlook** 6 months
Based on 100 responses

**cux.io** 6 months
Based on 100 responses

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

 ![cux.io](https://images.g2crowd.com/uploads/product/hd_favicon/5c5dd198e73059ed2c00bfa1bebc29e8/cux-io.svg "cux.io")

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**Pros & Cons**
from reviews

**Smartlook**

Ease of Use (3)

Insights (3)

Cluttered Interface (1)

Complex Features (1)

**cux.io**
Not enough data

Integrations

**Smartlook**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7d6d4d4f013b0c2e6779f3fc5aa1220/authoritas.png "Product Avatar Image")

Authoritas

](https://www.g2.com/products/authoritas/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f1f021f562c5b50a25ecb2d7147b89c3/drupal.jpeg "Product Avatar Image")

Drupal

](https://www.g2.com/products/drupal/reviews)[
View all
](https://www.g2.com/products/smartlook/integrations)

**cux.io**
Not enough data

Screenshots

**Smartlook**
 ![Smartlook screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/150482/g2-banner-dashboard-1600x1000.png)

**cux.io**
 ![cux.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/126887/01-experience-metrics.jpg)

**Ratings**
from reviews

Meets Requirements

**Smartlook**

**8.9** /10

Based on 657 responses

**cux.io**

**9.5** /10

Based on 25 responses

Ease of Use

**Smartlook**

**8.9** /10

Based on 663 responses

**cux.io**

**9.4** /10

Based on 27 responses

Ease of Setup

**Smartlook**

**9.1** /10

Based on 460 responses

**cux.io**

**9.0** /10

Based on 8 responses

Ease of Admin

**Smartlook**

**9.1** /10

Based on 451 responses

**cux.io**

**9.4** /10

Based on 8 responses

Quality of Support

**Smartlook**

**8.8** /10

Based on 471 responses

**cux.io**

**9.6** /10

Based on 26 responses

Has the product been a good partner in doing business?

**Smartlook**

**9.0** /10

Based on 385 responses

**cux.io**

**9.4** /10

Based on 8 responses

Product Direction (% positive)

**Smartlook**

**9.0** /10

Based on 621 responses

**cux.io**

**9.1** /10

Based on 26 responses

**Features**
ratings from reviews

Session Replay

**8.5** /10

Based on 253 responses

**9.4** /10

Based on 14 responses

Product Analytics

**8.5** /10

Based on 137 responses

**9.4** /10

Based on 13 responses

Heatmap Tools

**8.7** /10

Based on 355 responses

**9.4** /10

Based on 17 responses

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Digital Analytics

**8.5** /10

Based on 475 responses

Not enough data

Mobile App Analytics

**8.5** /10

Based on 90 responses

Not enough data

Mobile Analytics

**8.4** /10

Based on 39 responses

Not enough data

Mobile App Optimization

**9.0** /10

Based on 61 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
85.4%

Mid-Market(51-1000 emp.)
12.1%

Enterprise(\> 1000 emp.)
2.5%

Small-Business(50 or fewer emp.)
85.4%

Mid-Market(51-1000 emp.)
12.1%

Enterprise(\> 1000 emp.)
2.5%

Small-Business(50 or fewer emp.)
70.5%

Mid-Market(51-1000 emp.)
29.5%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
70.5%

Mid-Market(51-1000 emp.)
29.5%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")](https://www.g2.com/products/smartlook/reviews)
Smartlook

Computer Software
10.4%

Information Technology and Services
8.1%

Marketing and Advertising
7.9%

Retail
5.4%

Internet
4.9%

Other
63.2%

[![cux.io](https://images.g2crowd.com/uploads/product/hd_favicon/5c5dd198e73059ed2c00bfa1bebc29e8/cux-io.svg "cux.io")](https://www.g2.com/products/cux-io/reviews)
cux.io

Computer Software
21.4%

Marketing and Advertising
16.7%

Internet
11.9%

Information Technology and Services
11.9%

Financial Services
4.8%

Other
33.3%

Alternatives

**Smartlook Alternatives**

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")

[
Contentsquare
](/products/contentsquare/reviews)

 ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket")

[
LogRocket
](/products/logrocket/reviews)

**cux.io Alternatives**

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

 ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare")

[
Heap by Contentsquare
](/products/heap-by-contentsquare/reviews)

 ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow")

[
Mouseflow
](/products/mouseflow/reviews)

## Smartlook vs cux.io

When assessing the two solutions, reviewers found cux.io easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Smartlook.

- Reviewers felt that cux.io meets the needs of their business better than Smartlook.
- When comparing quality of ongoing product support, reviewers felt that cux.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of cux.io over Smartlook.