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cux.io Reviews & Product Details

UX is a Digital Experience Analytics platform that turns user behavior into digital growth. We don’t just show you what users do – we show you why they do it. CUX combines numbers with behavioral context to reveal frustration points, drop-offs, and hidden opportunities so you can act with confidence. No tagging. No waiting. Smarter decisions from day one. ✅ Auto-captures clicks, scrolls, and behaviors - no tagging needed ✅ Experience Metrics spot frustration signals like rage clicks and chaotic movement ✅ Smart filtering highlights the visits and heatmaps that matter most ✅ Conversion Waterfalls reveal where users drop off - and why ✅ Retroactive analysis lets you look back and fix what was missed Getting insights is just the start. What truly sets CUX apart is the guidance that comes with it. You’re never left to figure it out alone. With expert mentoring, tailored workshops, and ongoing support, the CUX team helps you make changes that stick. Whether you're solving a specific challenge or scaling a long-term strategy, we're here to guide your next move with confidence. Already used in 100+ countries, CUX helps teams turn confusion into direction and decisions into results. Have questions or need guidance? Contact our experts.

Seller

cux.io

Discussions

cux.io Community

Languages Supported

English, Polish

Product Description

The first ever UX Automation tool to quickly improve conversion, turn frustrated users into happy customers and build significant market advantage thanks to pre-analysing UX and finding the behavioral patterns.

Overview by

Paulina Walkowiak (CEO | co-founder at cux.io (UX & Analytics Automation Tool that eliminates sales inhibit in e-commerce) | Data-driven transformation | Mompreneur)

Pricing

Pricing provided by cux.io.

Free CUX Trial

Free Trial

Business +

€290.00

View More Pricing Information

Top-Rated Alternatives

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cux.io Media

cux.io Demo - Experience Metrics: Quantify experience today and never guess again

Never guess again. Identify behavioral patterns like rage clicks, chaotic movements, bounce backs, and more. Uncover usability issues without manual analysis.

Visualize every step in a checkout, form, or onboarding flow. Each drop-off links to real session data: no setup, no tagging.Spot where conversions stall, understand what happened before users exit, and fix weak points before they grow costly.

Get curated recordings grouped by a shared intent — like people trying to buy, sign up, or find specific information. Instead of watching endless unrelated sessions, you see a filtered sequence of visits tied to a business outcome.

cux.io Demo - Heatmaps: Continuous observation

Analyze heatmaps across single pages, page groups, and SPAs, enriched with behavioral signals and historical data, to see not just where users click, but where they struggle or change direction.

Try your AI-powered analyst inside CUX. It reads your behavioral data, identifies key patterns, and explains what they mean for your business, from friction points to missed opportunities. Now available for instant heatmap analysis.

CUX maps complete visit journeys using a clear, interactive Sankey diagram that shows how users move between pages, screens, and actions. Uncover skipped steps, hesitation loops, and exits that traditional funnels never catch. Visualize user paths with an intuitive Sankey layout, detect friction ...

G2 reviews are authentic and verified.

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Roxana M.

Head of Markeitng

Small-Business (50 or fewer emp.)

7/24/2020

"I can now improve our customer experience at a whole new level!"

5/5

What do you like best about cux.io?

I like the most the heatmaps. By analyzing the heatmaps we and our designer were able to make informed decisions when it comes to design. I used the real-time feature too, mostly for when we send out a newsletter and have a big amount of users visiting the website. Lastly, I can't NOT enjoy the insights they offer. (which is more than just numbers - like all the other tools usually do) Review collected by and hosted on G2.com.

What do you dislike about cux.io?

It was a bit difficult at first to do the integration with the website, especially if you're not a technical person. Review collected by and hosted on G2.com.

Razvan G.

Founder & CEO

Small-Business (50 or fewer emp.)

7/24/2020

"Great software to improve website conversion"

5/5

What do you like best about cux.io?

I love being able to play what the user does on the website and this can help me put myself in his point of view so I know where to improve the layout, so this will improve the overall conversion. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

I don't think there is something specific I don't like, but maybe I would like to see some more features or recommendations based not the reports. Review collected by and hosted on G2.com.

benjamin t.

Marketing Director

Small-Business (50 or fewer emp.)

7/20/2020

"Great software from a terrific team!"

5/5

What do you like best about cux.io?

Great software for user experience to gather actionable insights and data on pain points the customers are experiencing. Love being able to use the heatmaps feature and the potential to see what our customers are connecting with. We can make changes and see them really easily. Really happy with the platform and the direction the team is headed with new features and looking forward to the future what we can do together. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Not much to dislike about the platform! We love what the team has put together and are excited about the future as partners together. Review collected by and hosted on G2.com.

Response from Anna Ochnik of cux.io

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Thank you so much for your kind words! We are more than happy to hear that you are satisfied with the use of our tool. We are always at your service.

🚀S

🚀 Aazar Ali S.

Head of Growth

Small-Business (50 or fewer emp.)

8/4/2020

"Best behavior segmentation & user behavior analytics tool -- Meant for PMs & Growth Teams"

5/5

What do you like best about cux.io?

Cux is meant for PM and Growth Teams. I love the fact that they have behavior segmentation, user segmentation, event-based conversion rates and auto-capture events. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

It's a relatively newer tool in the market but nothing other than that. Review collected by and hosted on G2.com.

Recommendations to others considering cux.io:

I'd recommend to have a goal in your mind while using cux. Don't just use it for the website. Review collected by and hosted on G2.com.

What problems is cux.io solving and how is that benefiting you?

User recording, user event-based recording, segmentation, and analysis.

- I understand the drop-offs

- I understand where to optimize and increase adoption on my website + app. Review collected by and hosted on G2.com.

Maryna n.

Marketing Specialist

Small-Business (50 or fewer emp.)

12/7/2020

"I am in love with cux.io"

5/5

What do you like best about cux.io?

Smart alerts are the best! I like to understand our customer's behavior. Also, they have a free trial. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Nothing, the tool is great! So I recommend it to all B2B businesses. Review collected by and hosted on G2.com.

Response from Kamila Kotowska of cux.io

edit

Maryna, thank you so much for your kind words!

Tushar J.

Co-Founder

Small-Business (50 or fewer emp.)

8/17/2020

"Does lot of heavy loading"

4/5

What do you like best about cux.io?

I am using Cux for my SaaS website. We were using 3 different set of tools for heatmaps, session recordings and event capture. With CUX, everything is now in one place. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Integration took some time and developer help, but once done, the results were good. Review collected by and hosted on G2.com.

Mariano M.

Head of Growth

Small-Business (50 or fewer emp.)

7/21/2020

"Predict your visitor behaviour on your website - Understand better what your customer"

5/5

What do you like best about cux.io?

This software is pretty good actually, great for the startup or eCommerce who want to know how their customer behaviour on their website, so you know which part of your website need an optimization. Someone mention about the heatmap, yes! I like the heatmap too

Looking forward to seeing more features from this software. Good job team! Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Nothing for now :) I think we just need to wait, sooner or later they will add some more features. They have really great potential Review collected by and hosted on G2.com.

Syed Zainul H.

Growth Lead

Small-Business (50 or fewer emp.)

7/25/2020

"Real Time and Useful Information"

4.5/5

What do you like best about cux.io?

The best part was its real-time updates and insights for marketers. We often struggled to understand the user behaviour in-depth and this tool has allowed us to uncover in that in a click. Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Nothing that I have in mind but yes integration can be improved a little to support non-techies like us. Review collected by and hosted on G2.com.

Recommendations to others considering cux.io:

Try it for sure, it helps to uncover some great insights. Review collected by and hosted on G2.com.

What problems is cux.io solving and how is that benefiting you?

We often used products but never understood or got guided to use their full capacity. With a robust and super active team behind the product, we are on way to really use the product to its full potential. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/1/2021

"simplicity is the best"

5/5

What do you like best about cux.io?

Heatmaps &Conversion Waterfall analys is the best Review collected by and hosted on G2.com.

What do you dislike about cux.io?

princing is to high for me. you pay for quality and good reports are included Review collected by and hosted on G2.com.

Response from Kamila Kotowska of cux.io

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Thank you very much for your opinion. If you feel that your projects may need dedicated services on our part (such as reporting), please let us know. We will certainly be able to create an action plan :)

Robert M.

Mentor

Small-Business (50 or fewer emp.)

7/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Really helpful tool for better understanding your customers"

5/5

What do you like best about cux.io?

I really liked that cux.io is recording not only single session, but whole customer visit. What it's also important that they have great support! Review collected by and hosted on G2.com.

What do you dislike about cux.io?

Cux.io works well, there's nothing to dislike from my point of view. Review collected by and hosted on G2.com.

Recommendations to others considering cux.io:

It's one of the apps you will love! Review collected by and hosted on G2.com.

What problems is cux.io solving and how is that benefiting you?

CUX offers "mentoring program". It is not only the technical support. You get tips on how to use CUX to 'boost' your business, how to read data, how to build conversion funnels to get the most out of them. Review collected by and hosted on G2.com.

Response from Anna Ochnik of cux.io

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Thank you Robert, we are pleased to hear that you like our tool and the features we offer. Don't hesitate to contact us if there are any issues you would like to talk about.