Compare Close and Pipedrive 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$24.00 1 Seats Per Month
Close
Star Rating
(2,012)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,960)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like deal win animations and the ability to set reminders, which help keep their workflow efficient.
- Users say that Close stands out for its AI-driven workflow capabilities, making it particularly beneficial for those who may not be tech-savvy. Reviewers highlight how the platform assists in creating workflows for leads and managing customer inquiries effectively, which is crucial for maintaining communication.
- According to verified reviews, Pipedrive's implementation process is often described as quick and straightforward, with users noting that the onboarding wizard helps them get started without hassle. This ease of setup is a significant advantage for teams looking to adopt a new CRM swiftly.
- Reviewers mention that Close offers a superior layout that enhances navigation and readability, making it easier for users to access information quickly. This feature is particularly appreciated by those managing multiple customer interactions, as it allows for better tracking of pending replies.
- Users highlight that while Pipedrive has a strong overall G2 Score, it sometimes struggles with specific customization needs, which can lead to configuration challenges for some teams. This feedback suggests that while Pipedrive is user-friendly, it may not fully cater to all unique workflows.
- G2 reviewers indicate that Close's support quality is highly rated, with users noting the helpfulness of the customer support team. This aspect is crucial for businesses that rely on timely assistance to resolve issues and optimize their use of the software.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Close
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.1
1,740
8.5
2,569
Ease of Use
9.2
1,781
8.9
2,606
Ease of Setup
9.0
1,118
8.7
1,614
Ease of Admin
9.0
566
8.6
1,017
Quality of Support
9.3
1,555
8.4
2,197
Has the product been a good partner in doing business?
9.3
561
8.7
985
Product Direction (% positive)
9.5
1,752
8.8
2,531
Features by Category
Sales Force Automation
9.0
1354
|
Verified
8.5
2037
|
Verified
Feature Not Available
Feature Not Available
9.0
1359
|
Verified
8.9
2095
|
Verified
9.0
1386
|
Verified
8.6
2093
|
Verified
8.3
1166
7.7
1614
|
Verified
9.1
1307
|
Verified
8.3
1117
|
Verified
8.4
1123
7.7
1615
|
Verified
8.3
1131
7.7
1569
8.4
1162
7.8
1673
Marketing Automation
8.7
1261
7.5
1510
|
Verified
8.5
1218
7.5
1491
|
Verified
9.2
1339
8.5
1848
|
Verified
8.2
1133
7.5
1448
|
Verified
Customer Support
8.7
1216
|
Verified
7.9
1008
8.7
1226
|
Verified
7.8
988
8.7
1260
|
Verified
8.0
1018
8.7
1250
|
Verified
7.5
1476
8.6
1198
|
Verified
7.7
960
Reporting & Analytics
8.7
1259
|
Verified
8.0
1867
|
Verified
8.8
1281
|
Verified
8.3
1956
|
Verified
8.2
1141
7.9
1720
|
Verified
Mobile & Social
8.2
1074
7.6
1423
|
Verified
7.9
1097
7.4
1376
|
Verified
8.2
1087
7.9
1587
|
Verified
Platform
8.7
1196
|
Verified
8.2
1342
|
Verified
8.8
1215
|
Verified
8.3
1331
8.9
1198
8.4
1358
|
Verified
8.5
1124
8.2
1169
|
Verified
8.0
1070
|
Verified
7.3
1059
|
Verified
8.4
1098
7.8
1171
9.1
1212
|
Verified
8.7
1324
|
Verified
8.4
1115
7.8
1125
Integration
8.8
1124
|
Verified
8.1
1227
|
Verified
8.7
1126
|
Verified
8.0
1161
|
Verified
8.5
1060
|
Verified
7.9
1090
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
8.5
82
7.3
169
8.5
80
7.6
171
8.6
80
7.5
169
8.5
81
7.3
169
8.7
81
7.3
168
8.8
80
7.3
169
8.7
80
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
8.7
22
7.7
56
8.3
22
7.8
57
8.1
20
7.7
57
8.3
21
7.5
55
8.2
21
7.6
56
8.1
20
7.8
56
8.2
21
8.1
55
Analytics
8.6
488
8.0
255
Feature Not Available
8.2
256
Feature Not Available
8.1
249
Customizations
9.0
496
8.2
267
9.2
496
8.3
256
8.8
521
8.3
269
8.6
477
7.9
257
9.2
519
8.3
258
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
9.0
17
7.3
57
8.9
17
7.4
58
8.8
16
7.4
58
9.0
17
7.3
58
8.4
17
7.3
57
Data Sourcing
8.5
163
7.8
425
8.7
163
8.0
431
8.5
163
7.9
426
8.8
166
8.4
435
8.6
160
8.0
420
Predictive Analytics
8.6
160
7.7
422
8.7
160
7.8
424
8.3
155
7.4
407
8.4
158
7.7
416
Sales Management
9.1
161
8.7
441
8.3
157
7.6
410
8.8
156
8.3
419
9.2
161
8.7
441
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Pipedrive are categorized as Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Call Center Infrastructure (CCI), and Auto Dialer
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Computer Software
10.9%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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