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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (72.4% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$24.00 1 Seats Per Month
Close
Star Rating
(1,934)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,791)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in Quality of Support with a score of 9.3 compared to Pipedrive's 8.4. Reviewers mention that Close's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Close offers superior Ease of Use with a score of 9.2, while Pipedrive scores 8.9. Users say that Close's intuitive interface and streamlined workflows make it easier for new users to get started without extensive training.
- Users on G2 highlight Close's strong Lead Management capabilities, scoring 9.2 versus Pipedrive's 8.5. Reviewers say that Close's automated lead scoring and tracking features help sales teams prioritize their efforts effectively.
- Reviewers mention that Close shines in Performance and Reliability with a score of 9.1, while Pipedrive scores 8.7. Users report that Close's system is consistently fast and reliable, which is crucial for maintaining productivity in sales operations.
- Users say that Close's Email Marketing features are more robust, scoring 8.7 compared to Pipedrive's 7.5. Reviewers mention that Close provides better integration with email platforms and offers more advanced tracking and analytics for campaigns.
- G2 users report that Close's Customization options are superior, with a score of 8.7 against Pipedrive's 8.2. Reviewers mention that Close allows for more tailored workflows and user roles, enabling businesses to adapt the software to their specific needs.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Close
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.1
1,716
8.5
2,468
Ease of Use
9.2
1,756
8.9
2,504
Ease of Setup
9.0
1,093
8.6
1,525
Ease of Admin
9.0
561
8.6
987
Quality of Support
9.3
1,534
8.4
2,112
Has the product been a good partner in doing business?
9.3
556
8.7
955
Product Direction (% positive)
9.5
1,728
8.8
2,433
Features by Category
Sales Force Automation
9.0
1344
|
Verified
8.5
1989
|
Verified
Feature Not Available
Feature Not Available
9.0
1349
|
Verified
8.8
2025
|
Verified
9.0
1374
|
Verified
8.6
2038
|
Verified
8.3
1162
7.7
1599
|
Verified
9.1
1299
|
Verified
8.3
1090
|
Verified
8.4
1119
7.7
1600
|
Verified
8.3
1127
7.7
1555
8.4
1158
7.8
1657
Marketing Automation
8.7
1251
7.5
1486
|
Verified
8.5
1212
7.5
1472
|
Verified
9.2
1326
8.5
1808
|
Verified
8.2
1129
7.5
1436
|
Verified
Customer Support
8.7
1211
|
Verified
7.9
993
8.7
1222
|
Verified
7.8
974
8.7
1256
|
Verified
8.0
1004
8.7
1246
|
Verified
7.5
1462
8.6
1195
|
Verified
7.7
947
Reporting & Analytics
8.7
1253
|
Verified
8.0
1842
|
Verified
8.8
1275
|
Verified
8.3
1929
|
Verified
8.2
1138
7.9
1705
|
Verified
Mobile & Social
8.2
1071
7.6
1412
|
Verified
7.9
1093
7.4
1366
|
Verified
8.2
1082
7.9
1573
|
Verified
Platform
8.7
1192
|
Verified
8.2
1325
|
Verified
8.8
1207
|
Verified
8.3
1308
8.9
1195
8.4
1345
|
Verified
8.5
1122
8.2
1160
|
Verified
8.0
1069
|
Verified
7.3
1052
|
Verified
8.4
1096
7.8
1161
9.1
1206
|
Verified
8.7
1310
|
Verified
8.4
1114
7.8
1116
Integration
8.8
1122
|
Verified
8.1
1218
|
Verified
8.7
1125
|
Verified
8.0
1151
|
Verified
8.5
1058
|
Verified
7.9
1085
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
8.5
78
7.3
159
8.4
77
7.6
160
8.5
77
7.5
158
8.5
78
7.3
159
8.6
78
7.3
158
8.8
77
7.3
160
8.6
77
7.5
160
Email Marketing
Not enough data
8.2
206
Not enough data
8.2
207
Not enough data
7.7
202
Not enough data
8.2
205
Not enough data
8.3
207
Not enough data
8.1
203
Not enough data
7.9
201
Not enough data
8.2
200
Not enough data
7.5
194
Reporting & Analytics
Not enough data
7.5
189
Not enough data
8.1
201
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.7
21
Not enough data
6.6
21
Not enough data
7.1
21
Not enough data
7.5
21
Not enough data
7.4
21
Integration
Not enough data
8.1
220
Not enough data
7.8
217
Not enough data
7.9
215
Not enough data
8.2
216
Not enough data
7.2
211
Not enough data
7.4
208
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
81
Not enough data
8.7
81
Not enough data
Agentic AI - AI Sales Assistant
9.8
8
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
219
Not enough data
9.1
221
Not enough data
9.0
212
Not enough data
8.7
210
Not enough data
9.0
216
Not enough data
9.0
220
Not enough data
8.9
219
Not enough data
Repeatability and Reportability
8.6
214
Not enough data
8.9
214
Not enough data
8.9
204
Not enough data
8.3
202
Not enough data
7.8
200
Not enough data
AI and Automation
8.2
193
Not enough data
8.1
196
Not enough data
8.2
189
Not enough data
7.9
197
Not enough data
7.8
195
Not enough data
Generative AI
7.9
196
Not enough data
Agentic AI - Sales Engagement
8.5
31
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.7
31
Not enough data
8.9
31
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
106
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
102
Not enough data
8.8
101
Not enough data
Customization
Not enough data
8.3
73
Not enough data
7.8
69
Not enough data
7.3
68
Not enough data
7.7
73
Additional Functionality
Not enough data
8.1
70
Not enough data
6.7
67
Not enough data
7.8
75
Not enough data
6.9
68
Not enough data
7.5
70
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
61
Not enough data
7.3
60
Not enough data
7.4
60
Incentives
Not enough data
7.0
387
Not enough data
7.4
395
Not enough data
Feature Not Available
Not enough data
7.1
390
Personalization
Not enough data
7.7
407
Not enough data
7.9
400
Not enough data
8.2
418
Not enough data
8.0
404
Administrative
Not enough data
7.8
401
Not enough data
7.7
395
Not enough data
7.5
382
Agentic AI - Email Tracking
8.7
22
7.7
54
8.3
22
7.8
54
8.1
20
7.7
53
8.3
21
7.5
52
8.2
21
7.6
53
8.1
20
7.8
53
8.2
21
8.1
52
Analytics
8.6
488
8.0
251
Feature Not Available
8.1
253
Feature Not Available
8.1
245
Customizations
9.0
496
8.2
262
9.2
496
8.3
251
8.8
521
8.3
263
8.6
477
7.9
252
9.2
519
8.3
253
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
9.0
17
7.2
52
8.9
17
7.4
52
8.8
16
7.3
52
9.0
17
7.2
52
8.4
17
7.2
51
Data Sourcing
8.5
163
7.8
419
8.7
163
8.0
423
8.5
163
7.9
420
8.8
166
8.3
427
8.6
160
8.0
413
Predictive Analytics
8.6
160
7.7
414
8.7
160
7.7
416
8.3
155
7.3
399
8.4
158
7.7
407
Sales Management
9.1
160
8.6
432
8.3
157
7.6
405
8.8
156
8.3
413
9.2
161
8.7
431
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Pipedrive are categorized as Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Call Center Infrastructure (CCI), and Auto Dialer
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Computer Software
10.8%
Marketing and Advertising
10.2%
Information Technology and Services
10.2%
Financial Services
4.3%
Real Estate
3.4%
Other
61.2%
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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