Compare Close and Pipedrive 
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$24.00 1 Seats Per Month
Close
Star Rating
(2,030)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(3,027)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say that Close is particularly strong in pipeline management and customer response, with feedback noting its ease of use. A reviewer stated, "Close is very easy to learn and use as a CRM," which is crucial for teams looking for a quick onboarding process.
- According to verified reviews, Pipedrive's integration capabilities are a standout feature, with users praising its email integration for automating communications. One user appreciated the "good search feature" that simplifies client management, making it easier to sort clients based on various criteria.
- Reviewers mention that Close offers a smooth initial setup, which many users found beneficial for getting started quickly. One user highlighted, "The initial setup was very easy, making it a smooth start," indicating that Close is a solid choice for teams needing a hassle-free implementation.
- G2 reviewers report that while Pipedrive has a higher overall satisfaction score, Close shines in customer support, with users rating it highly for responsiveness and quality. A reviewer noted, "Close is great for SDR function!" emphasizing its effectiveness in sales development roles.
- Users say that Pipedrive's reporting and analytics features are robust, with one user mentioning the platform's ability to provide insightful data that aids in decision-making. This contrasts with Close, which, while effective, has received lower ratings in sales analytics, indicating that Pipedrive may be better suited for teams that prioritize detailed performance insights.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Close
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.1
1,751
8.5
2,612
Ease of Use
9.2
1,792
8.9
2,652
Ease of Setup
9.0
1,130
8.7
1,660
Ease of Admin
9.0
568
8.6
1,023
Quality of Support
9.3
1,566
8.4
2,233
Has the product been a good partner in doing business?
9.3
563
8.7
991
Product Direction (% positive)
9.5
1,763
8.8
2,569
Features by Category
Sales Force Automation
9.0
1358
|
Verified
8.5
2049
|
Verified
Feature Not Available
Feature Not Available
9.0
1363
|
Verified
8.9
2121
|
Verified
9.0
1390
|
Verified
8.6
2107
|
Verified
8.3
1166
7.7
1616
|
Verified
9.1
1308
|
Verified
8.4
1128
|
Verified
8.4
1124
7.7
1616
|
Verified
8.3
1131
7.7
1570
8.4
1162
7.8
1675
Marketing Automation
8.7
1263
7.5
1516
|
Verified
8.5
1218
7.5
1494
|
Verified
9.2
1340
8.5
1860
|
Verified
8.2
1133
7.5
1447
|
Verified
Customer Support
8.7
1216
|
Verified
7.9
1009
8.7
1226
|
Verified
7.8
988
8.7
1260
|
Verified
8.0
1021
8.7
1252
|
Verified
7.5
1475
8.6
1199
|
Verified
7.7
962
Reporting & Analytics
8.6
1262
|
Verified
8.0
1878
|
Verified
8.8
1283
|
Verified
8.3
1963
|
Verified
8.2
1142
7.9
1723
|
Verified
Mobile & Social
8.2
1075
7.6
1424
|
Verified
7.9
1098
7.4
1375
|
Verified
8.2
1088
7.9
1591
|
Verified
Platform
8.7
1196
|
Verified
8.2
1350
|
Verified
8.8
1214
|
Verified
8.3
1348
8.9
1197
8.4
1360
|
Verified
8.5
1124
8.2
1169
|
Verified
8.0
1070
|
Verified
7.3
1060
|
Verified
8.4
1097
7.8
1173
9.1
1215
|
Verified
8.8
1334
|
Verified
8.4
1114
7.8
1126
Integration
8.8
1123
|
Verified
8.1
1232
|
Verified
8.7
1125
|
Verified
8.0
1171
|
Verified
8.5
1059
|
Verified
7.8
1098
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
8.5
82
7.3
170
8.5
80
7.6
172
8.6
80
7.5
173
8.5
81
7.3
170
8.7
81
7.3
170
8.8
80
7.3
169
8.7
80
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
206
Not enough data
8.3
204
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
106
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
415
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
410
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
8.7
22
7.7
56
8.3
22
7.8
57
8.1
20
7.7
57
8.3
21
7.5
55
8.2
21
7.6
56
8.1
20
7.8
56
8.2
21
8.1
55
Analytics
8.6
488
8.0
256
Feature Not Available
8.2
257
Feature Not Available
8.1
249
Customizations
9.0
496
8.2
268
9.2
496
8.3
257
8.8
521
8.4
270
8.6
477
7.9
257
9.2
519
8.3
259
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
9.0
17
7.3
57
8.9
17
7.4
58
8.8
16
7.4
58
9.0
17
7.3
58
8.4
17
7.3
57
Data Sourcing
8.5
163
7.8
426
8.7
163
8.0
432
8.5
163
7.9
427
8.8
167
8.4
436
8.6
161
8.0
421
Predictive Analytics
8.6
160
7.7
422
8.7
160
7.8
424
8.3
156
7.4
408
8.4
158
7.7
416
Sales Management
9.1
161
8.7
442
8.3
157
7.6
410
8.8
157
8.3
419
9.2
161
8.7
443
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
665
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
660
Not enough data
8.8
31
Not enough data
Contacts
8.8
656
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
653
Not enough data
8.8
631
Not enough data
9.0
29
Not enough data
Categories
Categories
Shared Categories
Close and Pipedrive are categorized as CRM, Sales Analytics, and Email Tracking
Unique Categories
Close is categorized as Auto Dialer, Outbound Call Tracking, AI Sales Assistant, Sales Engagement, Customer Communications Management, SMS Marketing, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Discussions
What is Close used for?
2 Comments
TH
CRMRead more
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
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