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Compare Close and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$25.00 1 User Per Month
Close
Star Rating
(1,995)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,402)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer data, with users appreciating its ability to consolidate leads, opportunities, and customer information into one platform. This integration allows teams to make informed decisions quickly, enhancing overall productivity.
- Users say that Close stands out for its user-friendly interface, which simplifies navigation and reduces the learning curve for new users. Many find that even those with no prior experience can quickly adapt, making it an excellent choice for small businesses looking for an accessible CRM solution.
- Reviewers mention that Salesforce Sales Cloud offers robust forecasting capabilities, which are particularly beneficial for budgeting and strategic planning. Users highlight how the platform helps in managing leads and opportunities effectively, ensuring that sales teams can stay organized and focused on their goals.
- According to verified reviews, Close shines in its integration capabilities, particularly with tools like Calendly and Slack. Users appreciate the seamless connection that allows them to generate leads directly from their communication platforms, streamlining their workflow and enhancing efficiency.
- G2 reviewers note that while Salesforce Sales Cloud has a wealth of features, some users find it can be complex to set up and configure to meet specific business needs. This complexity can lead to challenges during the initial implementation phase, which may require additional support and training.
- Users highlight that Close's smart views and filtering options make it easy to track deals throughout the sales cycle. The call recording feature is particularly praised, as it helps users retain important conversation details, ensuring that no critical information is lost during the sales process.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Close
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
1,734
8.8
13,865
Ease of Use
9.2
1,775
8.2
17,850
Ease of Setup
9.0
1,112
7.8
8,808
Ease of Admin
9.0
565
7.9
4,462
Quality of Support
9.3
1,550
8.1
12,100
Has the product been a good partner in doing business?
9.3
560
8.4
4,425
Product Direction (% positive)
9.5
1,747
8.3
13,540
Features by Category
Sales Force Automation
9.0
1351
|
Verified
8.8
9496
|
Verified
Feature Not Available
8.3
6397
|
Verified
9.0
1358
|
Verified
8.7
9225
|
Verified
9.0
1383
|
Verified
8.3
9468
|
Verified
8.3
1166
8.0
7319
|
Verified
9.1
1307
|
Verified
8.2
7612
|
Verified
8.4
1123
8.0
6757
|
Verified
8.3
1131
8.1
6656
|
Verified
8.4
1162
8.3
7409
|
Verified
Marketing Automation
8.7
1261
8.0
6670
|
Verified
8.5
1218
8.1
6990
|
Verified
9.2
1336
8.5
8034
|
Verified
8.2
1133
7.9
5428
Customer Support
8.7
1216
|
Verified
8.3
6817
|
Verified
8.7
1226
|
Verified
8.1
6387
|
Verified
8.7
1260
|
Verified
8.2
6785
|
Verified
8.7
1250
|
Verified
8.0
5498
|
Verified
8.6
1198
|
Verified
8.2
5990
|
Verified
Reporting & Analytics
8.7
1258
|
Verified
8.5
8957
|
Verified
8.8
1280
|
Verified
8.5
9138
|
Verified
8.2
1141
8.2
7443
|
Verified
Mobile & Social
8.2
1074
7.9
5621
|
Verified
7.9
1096
7.8
5248
|
Verified
8.2
1087
7.7
6097
|
Verified
Platform
8.7
1195
|
Verified
8.6
3599
|
Verified
8.8
1212
|
Verified
8.5
3603
|
Verified
8.9
1197
8.6
3625
|
Verified
8.5
1123
8.4
2898
|
Verified
8.0
1070
|
Verified
8.5
3175
|
Verified
8.4
1097
8.1
3192
|
Verified
9.1
1210
|
Verified
8.7
3604
|
Verified
8.4
1115
8.1
3028
Integration
8.8
1124
|
Verified
8.5
2604
|
Verified
8.7
1126
|
Verified
8.5
3067
|
Verified
8.5
1060
|
Verified
8.5
2895
|
Verified
Generative AI
Feature Not Available
7.6
887
Agentic AI - CRM
8.5
82
7.8
248
8.5
80
7.9
246
8.6
80
8.2
246
8.5
81
8.0
241
8.7
81
8.0
238
8.8
80
8.0
241
8.7
80
8.2
243
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
8.6
273
8.6
133
8.8
296
9.0
140
8.8
316
8.6
134
8.6
291
Organization
9.2
136
8.9
353
8.9
133
8.8
344
8.9
133
8.8
339
Performance Analysis
8.2
127
8.4
285
8.9
134
8.8
307
Sales Analysis
8.3
134
8.4
284
8.6
134
8.8
301
Generative AI
8.4
82
8.5
126
8.7
82
8.4
126
Agentic AI - AI Sales Assistant
9.8
9
9.1
28
9.6
9
9.0
28
9.4
9
9.0
27
9.4
9
9.0
26
9.8
8
9.2
28
8.9
9
9.1
27
9.8
8
9.2
28
Integrated Workflows
9.1
220
8.7
521
9.1
223
8.5
514
9.0
215
8.1
468
8.7
212
8.1
463
9.0
217
8.8
525
9.0
221
8.4
471
8.9
220
8.6
483
Repeatability and Reportability
8.6
215
8.4
485
8.9
215
8.7
504
8.9
205
8.7
501
8.3
203
8.3
486
7.8
201
7.8
418
AI and Automation
8.2
194
8.5
465
8.1
197
8.4
473
8.2
190
8.3
429
7.9
198
8.0
433
7.8
196
7.8
415
Generative AI
8.0
197
7.4
270
Agentic AI - Sales Engagement
8.5
32
8.3
89
8.5
32
8.4
90
8.6
32
8.6
87
8.3
31
8.4
90
8.8
31
8.3
89
8.8
32
8.3
90
8.9
32
8.5
89
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.2
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
167
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
58
Not enough data
8.5
57
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Discovery
Not enough data
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Management
Not enough data
8.5
422
Not enough data
8.6
442
Platform
Not enough data
8.6
433
Not enough data
8.6
433
Agentic AI - Sales Performance Management
Not enough data
8.5
76
Not enough data
8.6
75
Not enough data
8.5
77
Incentives
Not enough data
8.2
439
Not enough data
8.4
503
Not enough data
8.0
437
Not enough data
8.6
514
Personalization
Not enough data
8.6
484
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
8.7
22
8.1
63
8.3
22
8.4
61
8.1
20
8.4
61
8.3
21
8.2
62
8.2
21
8.4
62
8.1
20
8.3
61
8.2
21
8.3
64
Analytics
8.6
488
8.3
568
Feature Not Available
8.4
577
Feature Not Available
8.3
591
Customizations
9.0
496
8.7
621
9.2
496
8.5
591
8.8
521
8.6
625
8.6
477
8.4
570
9.2
519
8.4
597
Generative AI
Feature Not Available
7.5
291
Agentic AI - Sales Analytics
9.0
17
8.3
81
8.9
17
8.6
80
8.8
16
8.3
80
9.0
17
8.3
80
8.4
17
8.3
80
Data Sourcing
8.5
163
8.5
966
8.7
163
8.7
997
8.5
163
8.3
901
8.8
166
8.7
1029
8.6
160
8.6
961
Predictive Analytics
8.6
160
8.4
944
8.7
160
8.6
958
8.3
155
8.1
854
8.4
158
8.3
894
Sales Management
9.1
161
8.7
983
8.3
157
8.1
857
8.8
156
8.6
980
9.2
161
8.8
1048
Agentic AI - Outbound Call Tracking
8.5
24
8.6
39
8.4
24
8.6
40
Calling
9.2
664
8.5
186
Feature Not Available
8.4
177
9.0
645
8.7
186
9.3
659
8.7
183
8.9
30
8.8
44
Contacts
8.8
655
8.8
177
8.7
618
8.7
180
9.0
653
8.7
182
Insights
9.3
676
9.1
188
9.0
630
8.9
183
8.7
592
8.3
179
9.0
652
8.5
189
8.8
631
8.4
183
9.0
28
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
344
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Categories
Categories
Shared Categories
Close and Salesforce Sales Cloud are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Call Center Infrastructure (CCI), and Auto Dialer
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Sales Performance Management, Revenue Operations & Intelligence (RO&I), and Location Intelligence
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.1%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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